109 Customer Insight Jobs - Page 5

Role Summary We are looking for a Brand Custodian to oversee, implement, and champion our brand identity & positioning across all touchpoints. As the primary brand advocate across the organization, this role is pivotal in ensuring the seamless adoption and activation of the rebrand. You will drive consistency in brand expression internally and externally, manage agency relationships, and execute bold brand campaigns that resonate with our target audience. Key Responsibilities Brand Adoption & Activation Lead the adoption of the rebrand across all internal and external channels, ensuring consistency in voice, visual identity, and brand experience. Activate brand identity through artefacts, communications, campaigns, and client experiences in collaboration with internal teams, business partners and agency partners. Maintain, evolve, and champion brand guidelines and toolkits across all geographies, businesses and functions. Brand Execution & Expression Translate brand elements and positioning into creative expression, actionable go-to-market strategies and integrated marketing campaigns. Partner with Marketing & Communications, and Business stakeholders, and lead the execution of ATL/BTL campaigns ensuring brand resonance and differentiation. Execute product/thought leadership launch plans and deliverables in a timely manner and monitor brand impact across touchpoints Stakeholder & Agency Management Build and manage relationships with creative agencies to produce brand and marketing assets. Work cross-functionally with business and functions to embed brand thinking into everything we do. Influence senior leadership and C-suite stakeholders and communicate recommendations for brand alignment. Research, Insights, and Measurement Use data-driven insights to refine activation, measure brand health and affinity, & enhance brand consideration. Work closely with business partners to define guardrails based on the master brand. Key Skills Proven track record in brand management, preferably with experience leading a rebranding initiative. Ability to collaborate across functions and geographies and manage senior stakeholder relationships. Excellent project management, execution, and storytelling skills with an ability to translate strategy into impactful creative expression. Hands-on experience in agency management, budget control, and end-to-end project delivery. Strong leadership skills with experience in managing teams and influencing with and without authority. Comfort working in a fast-paced, dynamic with global exposure. Deep understanding of customer insights and market trends. Ability to maintain brand integrity while adapting strategies to suit regional/local market needs. Educational Qualifications PGD in Communications from MICA

Business/Financials Develop and execute strategies to acquire new unsecured loancustomers Collaborate with the liabilities team to cross-sell unsecuredloans Follow up on leads provided by team various channels withindefined TAT Achieve monthly loan disbursement targets through acquisition ofnew customers and conversion of existing customers Coordinate with Products & Marketing department to carry outmarketing drives at his/her assigned and catchment areas for unsecured loans Prospect new customers, maintain database of the leads, meet &convert select prospects and manage the relationship thereafter Attend center meetings to generate leads for Unsecured loans andactively driving conversion of existing borrowing customers into SBL customer Cross sell other products of Ujjivan and pass quality leads torespective officers/staff Share customer insights/product related feedback with the BranchHead and Area Manager Microfinance Provide inputs pertaining to revision of product and creditpolicies to the respective teams on the basis of geography specificconsiderations Customer Interact with customers in a courteous and professional manner;provide prompt, efficient and accurate services and establish professionalrelationship with them, with a long-term perspective Conduct the appraisal process of potential customers in acourteous manner without compromising quality Guarantee confidential treatment of all the information gatheredfrom customers InternalProcess Carry out the pre and post-loan activities related to Unsecuredloans, perform simple financial analysis, present the loan applications to thesanctioning authority by adhering to the set TAT & prioritize repayment ofloans to maintain best portfolio quality Visit the customers business and residential place to conductthorough assessment/evaluation, following standard operation procedures.Analyze and evaluate loan applications to determine the situation of business,establish risks, determine the capacity of repayment and adequate loan amountfor the customers needs and also evaluate the family situation and stability Cooperate with credit department in case of identifyingdiscrepancies or problems in customers information, reports, etc. Coordinate with Liabilities team if applicable, to ensure bankaccounts are opened/activated to disburse loan amount and necessary standinginstructions to repay monthly disbursements and provide savings tool tocustomers Perform loan utilization check and follow up on disbursed loans,especially of the ones not paying on time In case of arrears, visits customers for loan recovery andcoordinate with collections officer to update the status periodically Learning& Innovation Maintain up to date knowledge of Unsecured loans as well as aworking knowledge of other products offered in branch Inform Branch Head about demand in the assigned area as well as oncompetition on a regular basis Ensure adherence to training man-days/ mandatory training programsfor self Ensure goal setting, mid-year review and performance appraisalprocesses are completed within specified timelines

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Measurement and Reporting Associate Qualifications: BSc Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The objective of a reporting analyst is to analyze metrics and design reports to help drive critical business decisions. Reporting analysts contribute to the overall improvement of business reporting by maintaining a company s data systems and implementing processes and initiatives that ultimately increase the effectiveness and integrity of data reporting and documentation. They store data, create reports, analyze reports, create custom reports, and share findings Design business analysis and data recording systems for use throughout the department Maintain databases and perform updates as necessary to ensure accuracy. Regularly examine data reports to locate and resolve mistakes throughout Accurately analyze and collect data for various types of business reports. Create business reports that provide insight into key data points. Communicate the results of data analysis in written and verbal form to managers. Support various departments, including marketing and sales, in reaching their goals through analysis. Monitor data to identify changes in financial and business trends. Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Microsoft ExcelTableauSQL DatabasesMicrosoft Power AppsTools PowerBI Tableau Excel / Google Sheet SQL / MySQL (Preferred) Python (Preferred) R (Preferred) Skills Data Cleaning & Transformation Preparing raw data for analysis Managing missing/inconsistent data Report Automation Designing recurring, error-free, auto-refresh dashboardsKPI Definition & Tracking Understanding of business metrics (e.g., sales performance, conversion rates, churn) Familiarity with OKRs/KPIs framework Documentation & Governance Maintaining reporting dictionaries Version control, change tracking in report Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BSc

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Specialist Qualifications: Phd/BE Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Phd/BE Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Phd,BE

We're looking for a proactive, user-obsessed professional to join our GTM team. This role will be crucial in driving deeper user understanding, conducting in-depth consumer research, and helping shape user-facing strategies based on meaningful insights. If you are from smartphone | Consumer electronics company and have experience (Market/Consumer Intelligence), we want to hear from you!! Role & responsibilities Conduct qualitative and quantitative user research, gather actionable insights, and translate them into strategic recommendations. Proactively engage with users across digital platforms and offline touchpoints to understand their behaviors, needs, and pain points. Identify user trends, feedback loops, and market shifts by constantly monitoring competitor ecosystems. Partner closely with retail, marketing, community, and content teams to ensure user insights are reflected in strategic decisions. Own and manage user feedback programs, surveys, interviews, and focus groups to improve satisfaction and retention. Build and maintain a repository of user insights, personas, and journey maps. Keep a close eye on competitor user engagement models and user community tactics. Represent the user voice in internal cross- functional discussions. Preferred candidate profile 3-7 Years of experience in user research/ insights, user operations, or MI/CI preferably from top smartphone/ consumer electronics brands. Deep understanding of user behavior, mobile tech ecosystems and the importance of consumer first strategies. Hands-on experience with research tools, user surveys, and data analysis. Self-starter attitude with a focus on execution and a collaborative mindset. Strong documentations and reporting skills turning conversations into clear, structured insights.

myG is looking for TRAINEE- IT PRODUCT ADVISOR to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow