168 Customer Insight Jobs - Page 2

QA in Retain Domain,Exp 8+ Years

As a Customer Onboarding Specialist at Facilio, you will be responsible for managing the entire onboarding journey for new customers. Your role will involve working closely with customers to ensure they derive maximum value from Facilio's platform. This position requires a combination of product understanding, customer insight, and execution skills. - Own customer onboarding process from initial discovery to final rollout, ensuring a smooth transition for new customers. - Conduct workshops to gather business requirements, map them to Facilio modules, and determine project feasibility. - Translate customer objectives into detailed documentation (BRDs) and define project scope based on use cas...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-m...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-m...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-m...

Role Overview: In this role, you will be responsible for selling new cars and add-ons to achieve sales targets consistently every month. Your key responsibilities will include conducting displays and marketing activities periodically, retaining existing customers while also developing new customer relationships. It is essential to maintain a neat, well-dressed, and presentable appearance at all times, along with maintaining a polite demeanor and ensuring clear communication with customers. Being soft-spoken, patient, and disciplined in customer interactions is crucial. You will also be expected to follow up with customers, deliver products as committed, and promptly attend to and resolve any...

Title: Senior Product Manager Reporting to: Senior Director, Product Management Location: Bengaluru (Bangalore) Opportunity: Get Well is seeking a highly motivated Senior Product Manager to drive the evolution of our product portfolio. In this role, you will harness deep market insights, customer feedback, and competitive analysis to shape innovative product strategies. Your work will be central to transforming customer processes into clear, actionable product initiatives that not only meet today's needs but also set the stage for long-term differentiation and value. You will closely collaborate with US-based CPO and VPs of product development while working cross-functionally with engineerin...

We are conducting Walk-In for Customer Experience Associate on October 13th and 14th, 2025 . Please find the details below. The Customer Experience Associate ensures every customer enjoys a seamless and positive experience throughout their journey with the company. This includes assisting customers with inquiries, resolving product or service issues, conducting product demos, gathering feedback, and collaborating across teams to improve satisfaction and retention. Key Responsibilities: Respond promptly to customer inquiries via email, chat, and phone. Conduct live or recorded product demos to help customers understand key features, workflows, and best practices. Provide accurate information ...

Required Qualifications: CRM Marketing Module POMinimum 5 years of experience in Microsoft Dynamics CRM Marketing/Customer Insights (must to have), Sales (good to have) and Customer Service (good to have)Strong understanding of Outbound and Real-time Marketing methods Experience in Marketing Execution process - Customer Segments, Customer Journeys, Marketing Emails, Subscription Lists Experience with Event Management process Event Creation, Event Registration, Events Worklist Experience with Internet Marketing Creating Marketing Pages, Marketing Forms, Marketing websites Experience with Lead Generation and Scoring models Good to have integration experience with third party marketing solution...

Key Responsibilities/What You Will Do • Lead the HUFT Way: Inspire and guide the customer service team to embody empathy, warmth, and problem-solving in every interaction. • Pet Parent First: Create service protocols and tone of voice that reflect what pet parents truly need from reassurance to expert guidance. • Service Excellence: Define KPIs around response time, first-contact resolution, and customer delight but always balanced with compassion over scripts. • Training & Coaching: Regularly upskill the team on product knowledge, pet-parent psychology, and emotional intelligence. • Customer Insights: Capture customer feedback and translate it into actionable insights for product, retail, a...

As an AVP CRM Executive & Project Manager at SANCHAYA LAND & ESTATE PRIVATE LIMITED in Bangalore, Karnataka, your primary responsibility will be overseeing customer relationship management and project management. You will play a crucial role in identifying market segments, analyzing customer insights, and enhancing business strategies. Your collaboration with the sales team will be essential in driving customer engagement and satisfaction, ensuring smooth and efficient project execution. Key Responsibilities: - Oversee customer relationship management activities - Identify market segments and analyze customer insights - Enhance business strategies in collaboration with the sales team - Drive...

Role Overview: As a Marketing Engagement Senior Analyst at Accenture, you will play a pivotal role in driving data-driven marketing strategies. Your responsibilities will include analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams, deriving key insights from data, and creating a coherent story to answer business questions. Key Responsibilities: - Analyze marketing data from various sources to identify key insights and trends. - Manage strategic marketing analytics engagements across digital marketing, cus...

Role Overview: You will be a part of a global leader in wastewater treatment, rainwater harvesting, stormwater management, liquid storage, and organic waste recycling, providing sustainable solutions to current and future problems. Your role will involve executing an increased scope from 360 portfolio proposals, carrying out process engineering directly at customer sites, sharing market intelligence, and communicating process-related issues effectively. Additionally, you will be responsible for preparing suggestions for process-related requirements, participating in technical discussions with clients and team members, training customers on product technology, managing budget, scope, and sche...

Driving Customer Insights and Market Research, including deployment of tools like Net Promoter Score in a B2B Company, preferably an Engineering Services company. Should have an in-depth understanding of B2B business and should have led global customer insights and market research projects. Key Objective of the Job: Facilitate annual Customer Insights NPS study & C-Sat Facilitate NPS action planning workshops across the three territories / Industry Verticals / Delivery Lines of Business to addre ss Customer feedback Facilitate implementation of NPS and Customer insights action plans Facilitate the implementation of Transformation projects for enhancing the customer insight process Facilitate...

Role & responsibilities -Market Research -Experience in both qualitative and quantitative research -Experience into proposal development, Questioner deign and Brand Tracking. Preferred candidate profile - Preference given to the person located in Delhi/NCR region.

Providing Analytical Solutions to clients. Developing strategies in customer retention, market analysis, by using statistical methods like predictive, regression, statistical analysis. Identify performance trends, customer behaviors and commercial opportunities and risks through application of quantitative analytical skills Undertake analysis to understand customer behavior, product and financial performance to then help to maximize product performance, support product plans and drive key strategic initiatives with support from senior analytics colleagues. Contribute to the design, test and build of complex information across multiple decision engines to identify causal links between custome...

Skill required: Delivery - Customer Insight & Marketing Analytics Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Process by which data from customer behavior...

Market Intelligence Lead at NxtWave is a pivotal role responsible for keeping a pulse of the market by staying in touch with customer feedback, analyzing competitor products, identifying new market opportunities etc. This role will ensure that we stay ahead of the curve by continuously monitoring the pulse of the market and our products reception. You will play a key role in shaping our product strategy by delivering actionable insights that drive growth and innovation. Key Responsibilities Customer Sentiment Analysis: Lead the collection and analysis of customer sentiment on our platform, identifying strengths, pain points, and opportunities for improvement. Competitor Analysis: Conduct tho...

As a Product Owner - Vice President at Barclays, you will be leading the evolution of the business data and reporting MI team within the business banking product and propositions domain. Your responsibilities include developing, pricing, maintaining, and retiring all business banking products and propositions for Barclays UK. Your role involves managing and developing existing and new products and/or services, owning related customer and colleague journeys, and driving the product strategy. You will make key decisions in the product lifecycle and ensure positive outcomes for customers, colleagues, and the bank. Effective stakeholder management, leadership, and decision-making are crucial to ...

As a Campaign Strategy Specialist at Accenture, you will be a crucial part of driving data-driven marketing strategies. Your role will involve analyzing marketing data to identify trends and provide valuable insights to enhance marketing campaigns, customer targeting, and overall business performance. By collaborating with cross-functional teams, you will extract key insights from data and craft a cohesive narrative to address business inquiries. Key Responsibilities: - Analyze marketing data from multiple sources to uncover significant insights and trends. - Translate data into actionable recommendations to support marketing strategies, campaign enhancements, customer segmentation, and data...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will lever...

This role is an important function of the central research team, focused on capturing customer perspectives through direct interactions, probing conversations, and structured research projects. The Team Lead - Customer Research will be responsible for engaging with customers, uncovering deep insights, and helping translate those findings into meaningful recommendations. Key Responsibilities Leading a team of two research associates. Execute research projects: conducting structured customer calls, interviews, and surveys. Use strong probing and listening skills to explore underlying needs, motivations, and pain points. Document, organize, and synthesize customer insights into clear and action...

Job Title - GN - SONG - MT - Marketing Automation B2B ( Microsoft Dynamics 365 Marketing ) - Senior Manager Management Level: 6-Senior Manager Location: Pune, PDC3B Must-have skills: Adobe Real-Time CDP Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The key responsibilities will include the fol...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to...