Company Description The Sai Service Group is the largest selling Maruti Suzuki dealership in India, with a presence in Pune, Kolhapur, Mumbai, Goa, Telengana, and Kerala. Established in 1985, the Group has over 34 years of experience in the market. Additionally, Sai Service Group operates as a dealer for Bajaj Auto & KTM in Mumbai and Pune. The Group aims to provide a comprehensive customer solution, covering car buying, after-sales, service, repair, maintenance, insurance, and more. Role Description This is a full-time on-site role for a Supervisor located in Kochi. The Supervisor will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining high standards of service. Tasks include scheduling, performance management, and coordinating with other departments to streamline processes. The Supervisor will also handle customer inquiries, resolve complaints, and ensure compliance with company policies and standards. Qualifications Leadership, staff management, and performance management skills Strong customer service and conflict resolution skills Operational oversight and quality control experience Excellent communication and interpersonal skills Organizational and time management skills Ability to work independently as well as in a team environment Experience in the automotive industry is a plus Bachelor's degree in Business Administration, Management, or related field
Company Overview Sai Service Pvt Ltd, Chengannur is a part of the Sai Service Group, the largest selling Maruti Suzuki dealership in India. With a significant presence across Pune, Kolhapur, Mumbai, Goa, Telangana, and Kerala, the group is a leader in the automotive industry since its inception in 1985. Our comprehensive offerings range from car buying to after-sales services like repair, maintenance, and insurance. Explore more about us at our website. Job Overview We are seeking a dedicated Works Manager to join our team in Thrissur. This is a mid-level position requiring a full-time commitment. The ideal candidate should have 4 to 6 years of relevant work experience. As a Works Manager, you will oversee workshop operations and ensure exceptional service and quality. Your leadership will be instrumental in maintaining a high level of customer satisfaction. Qualifications and Skills Minimum of 4 years of experience in workshop management in the automotive industry. Proven expertise in team leadership to motivate and guide the team effectively (Mandatory skill). Strong understanding of quality assurance processes to maintain high service standards (Mandatory skill). Solid workshop operations management experience to optimize service efficiency (Mandatory skill). Proficient in inventory management to ensure the availability of required parts and tools. Excellent customer relationship management skills to enhance service satisfaction. Ability to analyze workshop performance metrics and implement improvements. Strong communication and problem-solving skills to handle customer inquiries and conflicts efficiently. Roles and Responsibilities Manage daily workshop operations to ensure efficiency and quality in services provided. Lead a team of technicians and service advisors, fostering a positive and productive work environment. Monitor and enforce quality assurance protocols to maintain service excellence. Ensure accurate inventory management, ordering parts and tools as needed to support operations. Enhance customer satisfaction by addressing queries and concerns with prompt and effective solutions. Oversee service scheduling to optimize workforce utilization and minimize downtime. Conduct regular performance reviews and provide training to the workshop team to meet business goals. Collaborate with other departments to improve overall branch performance and customer experience.
Company Overview Sai Service Pvt Ltd, Chengannur is a part of the Sai Service Group, the largest selling Maruti Suzuki dealership in India. With a significant presence across Pune, Kolhapur, Mumbai, Goa, Telangana, and Kerala, the group is a leader in the automotive industry since its inception in 1985. Our comprehensive offerings range from car buying to after-sales services like repair, maintenance, and insurance. Explore more about us at our website. Job Overview We are seeking a dedicated Works Manager to join our team in Thrissur. This is a mid-level position requiring a full-time commitment. The ideal candidate should have 4 to 6 years of relevant work experience. As a Works Manager, you will oversee workshop operations and ensure exceptional service and quality. Your leadership will be instrumental in maintaining a high level of customer satisfaction. Qualifications and Skills Minimum of 4 years of experience in workshop management in the automotive industry. Proven expertise in team leadership to motivate and guide the team effectively (Mandatory skill). Strong understanding of quality assurance processes to maintain high service standards (Mandatory skill). Solid workshop operations management experience to optimize service efficiency (Mandatory skill). Proficient in inventory management to ensure the availability of required parts and tools. Excellent customer relationship management skills to enhance service satisfaction. Ability to analyze workshop performance metrics and implement improvements. Strong communication and problem-solving skills to handle customer inquiries and conflicts efficiently. Roles and Responsibilities Manage daily workshop operations to ensure efficiency and quality in services provided. Lead a team of technicians and service advisors, fostering a positive and productive work environment. Monitor and enforce quality assurance protocols to maintain service excellence. Ensure accurate inventory management, ordering parts and tools as needed to support operations. Enhance customer satisfaction by addressing queries and concerns with prompt and effective solutions. Oversee service scheduling to optimize workforce utilization and minimize downtime. Conduct regular performance reviews and provide training to the workshop team to meet business goals. Collaborate with other departments to improve overall branch performance and customer experience. Show more Show less
Company Overview Sai Service Pvt Ltd, part of the renowned Sai Service Group, is a leading automotive dealership in India, boasting a strong presence across multiple regions including Kerala. Established in 1985, the company is committed to delivering a comprehensive customer experience from vehicle purchase to maintenance and service. Operating in the automotive industry, Sai Service Pvt Ltd is known for its quality services and extensive range of offerings, serving as a leading Maruti Suzuki dealership. Job Overview We are seeking a dedicated and experienced Assistant Works Manager to join our team in Thrissur. This full-time, mid-level position requires a candidate with 4 to 6 years of experience in the automotive field. The successful applicant will be responsible for overseeing the management of workshop operations, ensuring high-quality customer service, and leading a team to achieve business goals. This role offers an excellent opportunity for an individual with strong leadership skills and extensive automotive diagnostics expertise. Qualifications and Skills Minimum of 4 to 6 years of experience in the automotive industry, focusing on workshop management and operations. The candidate must possess strong automotive diagnostics skills (Mandatory skill) to ensure accurate problem identification and solution implementation. Proven ability in team leadership (Mandatory skill) to motivate, guide, and oversee workshop staff effectively and efficiently. Strong customer service skills to maintain high standards of customer satisfaction and handle inquiries and complaints professionally. Comprehensive knowledge of automotive systems and repair techniques to guide technicians and provide insights during complex repair tasks. Experience as a service advisor, enhancing communication between customers and technical teams to ensure clarity in service offerings and solutions. Proficiency in workshop management to oversee daily operations, ensuring smooth workflow and resource optimization. Excellent interpersonal and communication skills to liaise effectively with clients, team members, and management for consistent business growth. Roles and Responsibilities Oversee the day-to-day operations of the workshop to ensure all activities are conducted efficiently and effectively. Lead and manage a team of technicians, providing guidance and support to achieve individual and team targets. Maintain high levels of customer satisfaction by ensuring prompt and precise service delivery. Coordinate with service advisors to ensure the accurate communication of repair requirements and timelines to customers. Implement best practices in workshop management to enhance service delivery, efficiency, and overall operational success. Analyze diagnostic reports to identify issues and institute effective solutions promptly. Liaise with other departments to ensure synchronization of services and optimize customer experience. Develop strategies to improve workflow, increase productivity, and control operational costs.
Company Description The Sai Service Group is the largest Maruti Suzuki dealership in India, with a presence in Pune, Kolhapur, Mumbai, Goa, Telangana, and Kerala. Established in 1985, the Group has over 34 years of market experience. Besides Maruti Suzuki, we also serve as dealers for Bajaj Auto and KTM in Mumbai and Pune. The Sai Service Group aims to be a one-stop solution for customers, offering services ranging from car buying, after-sales, and repairs to maintenance and insurance. Role Description This is a full-time on-site role for a Service Advisor located in Kochi. The Service Advisor will be responsible for providing excellent customer service, ensuring customer satisfaction, managing aftersales services, and effectively communicating with customers about their service needs. Daily tasks include assessing vehicle issues, coordinating with the service team, providing service recommendations, and ensuring timely service delivery. Qualifications Customer Satisfaction, Customer-focused Service, and Customer Service skills Strong Communication skills Experience in Aftersales services Ability to work efficiently in a team and coordinate with various departments Relevant experience in the automotive industry is a plus High school diploma or equivalent; further education or technical certifications are beneficial
Company Description The Sai Service Group is the largest Maruti Suzuki dealership in India with a presence in Pune, Kolhapur, Mumbai, Goa, Telengana, and Kerala. Established in 1985, the group has a rich history of over 34 years in the market. In addition to Maruti Suzuki, the group also deals with Bajaj Auto and KTM in Mumbai and Pune. Sai Service Group strives to be a one-stop solution for customers, covering car buying, after-sales service, repair, maintenance, insurance, and more. Role Description This is a full-time Senior Executive Human Resources role located on-site in Chengannur. The Senior Executive Human Resources will be responsible for managing day-to-day HR operations, fostering positive employee relations, and implementing HR policies. This role involves handling HR management duties, addressing employee concerns, and ensuring compliance with company policies. Qualifications Degree/PG in Hr Experience in HR Management and Human Resources (HR) Skills in HR Operations and HR Policies implementation Proficiency in managing Employee Relations and addressing employee concerns Excellent communication and organizational skills Ability to work effectively on-site in Chengannur Bachelor's degree in Human Resources, Business Administration, or related field Relevant certifications in HR management are a plus