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Sai Service India
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Service Advisor

Service Advisor

Sai Service India

34 years

0 Lacs

Kochi Kerala India

Posted:12 hours ago| Platform:

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Skills Required

service auto maintenance communication certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

The Sai Service Group is the largest Maruti Suzuki dealership in India, with a presence in Pune, Kolhapur, Mumbai, Goa, Telangana, and Kerala. Established in 1985, the Group has over 34 years of market experience. Besides Maruti Suzuki, we also serve as dealers for Bajaj Auto and KTM in Mumbai and Pune. The Sai Service Group aims to be a one-stop solution for customers, offering services ranging from car buying, after-sales, and repairs to maintenance and insurance.

Role Description

This is a full-time on-site role for a Service Advisor located in Kochi. The Service Advisor will be responsible for providing excellent customer service, ensuring customer satisfaction, managing aftersales services, and effectively communicating with customers about their service needs. Daily tasks include assessing vehicle issues, coordinating with the service team, providing service recommendations, and ensuring timely service delivery.

Qualifications

Customer Satisfaction, Customer-focused Service, and Customer Service skills
Strong Communication skills
Experience in Aftersales services
Ability to work efficiently in a team and coordinate with various departments
Relevant experience in the automotive industry is a plus
High school diploma or equivalent; further education or technical certifications are beneficial

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