CRM Sales Manager

Company Description

LAKDI.com is a leading Furniture and Interiors company providing innovative, functional, and design-driven solutions for both residential and commercial spaces. We focus on craftsmanship, quality, and sustainability, offering a diverse range of furniture collections. Our team of experienced designers and project managers specializes in turnkey interior solutions, custom-made furniture, and e-commerce-ready product ranges. We aim to elevate living and working environments through smart design and durable products. LAKDI.com is headquartered in Kirti Nagar, New Delhi, India, with pan-India delivery and project execution.

Role Description

This is a full-time on-site role located in New Delhi for a CRM Sales Manager. The CRM Sales Manager will oversee the customer relationship management system, improve customer experience, drive sales, and manage client relationships. Daily tasks include maintaining and updating the CRM database, analyzing customer data, developing sales strategies, coordinating with the sales team, and ensuring client satisfaction.

Qualifications

• CRM management and client relationship skills
• Sales strategy development and implementation skills
• Data analysis and database management skills
• Strong communication and interpersonal skills
• Proficiency in CRM software and tools
• Ability to work on-site in New Delhi
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in the furniture or interiors industry is a plus