CRM Manager

Job Description

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific Responsibility ▪ Establish the bluesign system and services in India together with bluesign organization. Visiting potential customers on site, and networking on trade shows. Selling bluesign system partnerships to Manufacturers, brands and Chemical companies Selling IMPACT service to brands and manufacturers Selling DATA service to brands and manufacturers ▪ CRM Management Lead whole acquisition process. Acquire new customers. Support and Coordinate customers related activities Ensure payments and keep customer data’s up to date. Training of customer personnel in co-operation with bluesign services Delivering presentations, participating in Fairs, Networking ▪ Regular feedback on sales activities ▪ Regular feedback on competitor’s activities and market developments ▪ Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system. ▪ Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. Qualifications We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essentials Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators) Great contacts to local textile industry and textile organizations/associations. Excellent people skills and eloquent networker Excellent sales experience with a “hunter” personality Knowledge in textile chemistry, textile processing, supply chain and brand world Organizational skills and high level of independency Good English skills in writing and speaking. Desired Knowledge of EU regulations as well as globally for textile industry Sales experience Additional Information We provide hybrid working model Multicultural working environment Show more Show less