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1.0 - 3.0 years
2 - 4 Lacs
Udaipur
Work from Office
1. Deliver training to new/existing team members 2. Create SOPs and training content 3. Track post-training performance 4. Conduct refreshers & skill workshops 5. Evaluate effectiveness 6. Support onboarding & L&D initiatives Required Candidate profile 1. Excellent communication skills 2. Skilled in process training & module design 3. Proficient in MS Office & Google tools 4. Strong analytical/documentation skills 5. BPO/KPO experience preferred
Posted 1 week ago
1.0 - 5.0 years
5 - 7 Lacs
Pune, Bengaluru, Vadodara
Work from Office
Urgent Openings in Pune , Bangalore, Vizag & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 1 week ago
4.0 - 7.0 years
7 - 12 Lacs
Gurugram
Work from Office
Hiring for Sr Process Trainer/AM Process Training International Voice Process(Mandatory) Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 12LPA based on Experience & last CTC 5 Days Working Cabs in ODD Hours LOOKING FOR EXCELLENT COMMUNICATION SKILLS CANDIADTES WORKING IN INTERNATIONAL VOICE PROCESS ARE ONLY ELIGIBLE Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call/WTS Up at 8467054123 or mail cv at simmi@hiresquad.in
Posted 1 week ago
2.0 - 6.0 years
3 - 6 Lacs
Visakhapatnam
Work from Office
We are hiring an experienced Technical Trainer to deliver hands-on training in Java, Web Development, SQL, and Linux for our Campus to Corporate . The trainer will mentor fresh graduates and prepare them for real-world IT roles .
Posted 1 week ago
3.0 - 4.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Key Responsibilities: • Design, develop, and deliver high-quality training modules for programming languages, frameworks, and tools. • Conduct classroom-based and online training sessions for students and corporate clients. Health insurance Provident fund
Posted 2 weeks ago
1.0 - 5.0 years
4 - 7 Lacs
Noida
Work from Office
Product Trainer Naukri.com Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portal’s products and features. Key Responsibilities: Conduct offline and online training sessions for clients, ensuring clear communication and engagement. Develop, design, and continuously update training content and materials tailored to client needs. Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption. Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions. Answer client queries promptly and provide solutions to enhance client satisfaction. Collaborate with internal teams (product, sales, support) to understand product updates and translate them into training materials. Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics. Identify gaps in client knowledge and customize training programs accordingly. Maintain a training calendar and manage scheduling logistics efficiently. Required Skills & Qualifications: Proven experience as a Product Trainer, Corporate Trainer, or similar role. Excellent presentation and communication skills with the ability to engage diverse audiences effectively. Strong content creation skills with the ability to design interactive and impactful training modules. Knowledge of instructional design principles and their application to develop effective learning programs. Ability to manage multiple clients and training schedules concurrently. Proficiency in virtual training tools and platforms (Zoom, Microsoft Teams, WebEx, LMS, etc.). Good problem-solving skills with the ability to handle client queries confidently and professionally. Work Schedule: Monday to Saturday, rotational off; 9-hour shifts within a flexible window between 9:00 AM and 9:00 PM.
Posted 2 weeks ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Share the updated resume to Sumathi.Radhakrishna@conduent.com / Sowmya.Dasari@conduent.com
Posted 2 weeks ago
4.0 - 9.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Conduct Skill Knowledge Behavioural Process Product trainings as per regional guidelines.Deliver training to individuals or groups of employees Provide feedback and coordinate Ensure employees receive training as per statutory compliance
Posted 2 weeks ago
5.0 - 10.0 years
14 - 24 Lacs
Hyderabad
Work from Office
Role Overview: We are looking for an experienced Full Stack Java who is also interested in teaching. This role is ideal for someone who has good experience in Full Stack Java and either has some teaching experience or passion for teaching. Very attractive salary with good benefits and bonus will be given. Key Responsibilities: Course Delivery : Conduct Java programming courses, using interactive American teaching techniques to ensure a deep understanding of concepts like OOP, data structures, algorithms, and frameworks like Spring and Hibernate. Curriculum Development : Assist in updating and creating course content that aligns with industry standards and the latest Java developments. Student Assessment : Evaluate students through projects, assignments, and exams, providing personalized feedback to aid their learning journey. Classroom Management : Foster a positive and interactive learning environment, encouraging student participation. Mentorship : Offer career advice and technical guidance to students, supporting them in achieving their professional goals. Continuous Improvement : Stay up to date with the latest trends in Java development and teaching practices, continuously improving the quality of instruction. Collaboration : Work with fellow trainers and the administration to ensure the smooth functioning of the institutes programs. Qualifications: Education : Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Experience : Minimum of 3-5 years of experience in Java programming and teaching IT courses. Familiarity with American teaching methodologies is preferred. Skills : Strong expertise in Java programming, including OOP, multithreading, design patterns, and Java frameworks (Spring, Hibernate). Excellent communication and presentation skills. Ability to adapt teaching methods to cater to diverse learning styles. Strong organizational and time management abilities. Passion for teaching and mentoring students. Additional Skills: Knowledge of Python , data science , C with data structures is considered a strong advantage.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Chennai
Work from Office
Plan batches w.r.t NHTs and Refresher trainings for the projects assigned. Should be aware of TNA, TNI Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Required Candidate profile Languages known – Kannada Domestic process Presentation Skills Facilitate internal tests, certification for trainers, advisors and involve in remediation training programs as per the agenda.
Posted 2 weeks ago
10.0 - 20.0 years
4 - 8 Lacs
Chennai
Work from Office
Dear Candidate, We have an urgent requirement for Behavioural Trainer at Chennai location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : Should have total 10 years experience Shift Timings :General City:Chennai Mode : Classroom No of working Hours-5 days/ 8hours Assignment duration -2-3 months extendable based on performance Start date Immediate
Posted 2 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Conduct training on soft skills, communication, GD/PI, and corporate readiness . Design and deliver workshops, mock interviews, and aptitude training . Guide students on resume building, presentation skills, and professional etiquette . Assess students strengths and development areas through interactive sessions. Collaborate with placement cells and recruiters to align training with industry expectations. Use LMS and digital tools for training delivery and progress tracking. Preferred candidate profile Bachelors/Master’s degree in HR, Education, Business, or related field. 2+ years of experience in corporate training or campus training. Strong expertise in GD/PI training, communication skills, and personality development . Excellent presentation, coaching, and mentoring skills. Familiarity with LMS, digital learning tools, and assessment techniques .
Posted 2 weeks ago
2.0 - 4.0 years
10 - 14 Lacs
Gurugram
Work from Office
JOB PROFILE SUMMARY Conducts in-house classes for entry level to senior personnel. Prepares and teaches classes. Prepares and maintains training materials and documentation. KEY RESPONSIBILITIES Delivers training day or more with multiple media methods. Applies needs analysis framework with help and understands potential business outcomes. Utilize Instructional Design principles to build learning (lesson) plans and create effective course materials. Promotes out of classroom activities to enhance learning. Create blended learning experiences. CRITICAL COMPETENCIES Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. KNOWLEDGE Basic knowledge of the processes, procedures and expectations of technical and customer support organizations Basic understanding of training methods, utilizing different approaches and technologies Basic knowledge of company's products and application areas EDUCATION & EXPERIENCE Any fulltime graduate. 2 - 4 years of experience in the field of role required
Posted 2 weeks ago
3.0 - 5.0 years
1 - 2 Lacs
Guwahati
Remote
The Prison / OCS Coordinator (PC) will take care of 10 prison and will be providing handhold support to PPVs. PC will be primarily responsible for building the capacities of PPVs, facilitating camp activities through coordination with health staff, both in prison and community and ensuring treatment linkages of reactive inmates in coordination with prison authorities and health functionaries. Additionally, they will be responsible for reporting mechanisms for their assigned institutions, under the supervision of State Project Managers and Monitoring Officers, placed at the state or regional level. Implement HIV/AIDS programs in prisons and OCS at the Cluster / District level. Develop strategies to address HIV/AIDS prevention and treatment in prisons and OCS. Collaborate with prison staff to ensure the well-being of inmates. Monitor and evaluate the impact of interventions in prison settings. Ensure adherence to healthcare protocols within correctional facilities. Coordinate training and capacity-building programs for prison staff. Other task which may assigned by the reporting manager. Qualification & Experience: Bachelor's degree in any stream or a related field with 2 years of experience in relevant field. Competencies & Skills: 1. Basic Computer Skills 2. Good Communication in Hindi and local language 3. Ability to maintain data confidentiality. public health background
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Chandigarh
Work from Office
Responsible for entering data, running reports, quality checking data for errors before and after entry thus ensuring accuracy- Keeping sensitive customer or company information confidential- Responsible for accurate entry and maintenance of training data, running reports, quality checking data for errors before and after entry within the Learning Management System- It also includes processing class credits, creating curriculum, uploading batch files, and performing quality checks- The role requires strong attention to detail, data confidentiality, and effective communication skills- Keeping customer/companys sensitive information confidential- Duties And Responsibilities Use spreadsheets, create batch files for uploading into the Learning Management System- Navigate different screens to maintain accurate data within LMS- Process class credit and scores for classes within the LMS- Create curricula/job profiles in the LMS for Worldwide departments- Excellent verbal and written communication skills- Enter task history- Attach certificates to employee training records- Answer cases for basic training request- Qualifications REQUIRED General Education Degree (GED) or an equivalent diploma One (1) year relevant experience required DESIRED Background in corporate training or records control Knowledge, Skills, Abilities, and Other Characteristics Knowledge of appropriate steps to analytical problem solving- Ability to establish and maintain cooperative working relationships- Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals- Ability to work remotely- Treats others fairly and with respect- Knowledge of department policies, rules, regulations, business goals, vision, organizational structure, culture, philosophy, operating principles and values, etc- Ability to maintain project priorities- Seeks out new learning experiences- Identifies what needs to be done and acts before being asked or required-
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Coimbatore
Work from Office
Training Coordinator (1-3 yrs): Manages training sessions, liaises with trainers/management, handles logistics, tracks attendance/feedback, supports calendars/budgets. Requires Bachelor's, strong organizational, communication, and Advanced Excel
Posted 2 weeks ago
6.0 - 10.0 years
10 - 12 Lacs
Mumbai, Maharashtra, India
On-site
Understand client needs and develop suitable solutions to match client organisational requirements focused on leadership and management Mandatory experience of at least 2 years in a people development / consulting company Required Candidate profile working on customised solutions and managing a team Should have prior experience in conducting Managerial Development initiatives prior experience in managing training delivery team Education UG: Any Graduate
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Need Immediate joiners who had experience in Banking sector as TRAINER Contact - CHARLIE HR - 7330616341 Ping me with your resume and Name and How soon can you join Email - vemu.raj@teleperformancedibs.com To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Design and deliver training programs for insurance professionals on various topics such as product knowledge, sales techniques, customer service, and leadership. Develop and maintain a comprehensive understanding of our products and services to effectively train others. Conduct needs analysis to identify training gaps and develop targeted solutions to address them. Collaborate with subject matter experts to create engaging content for both classroom-based sessions and e-learning modules. Monitor trainee progress, provide feedback, and evaluate program effectiveness. Contact - Neelam HR - 9594690866 Email - Neelam.Shahu@teleperformancedibs.com
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
About the Company Luna Technologies Pvt. Ltd. is a Navi Mumbaibased industrial automation company dedicated to empower the Indian Industry to reinvent itself and reach new heights. We are a family of more than 350 people providing industry solutions varying from simple motion solutions to full-fledged robotic installations. We provide full life-cycle support ranging right from design to installation, panel-building, robot solutions, service & repair. Job Description Position: Technical Trainer We are looking for an engineer with good technical knowledge and communication skills for the post of a Technical Trainer. The roles and responsibilities of the individual would include: 1. Design and Delivery of Technical Sessions on the various products that the company sells both for Internal Teams and External Clients. 2. Develop training content (presentations, videos, hands-on modules) tailored to different audiences engineers, technicians, sales teams. 3. Conduct on-boarding sessions for new technical staff. 4. Stay updated with the latest technologies and incorporate them into training. 5. Evaluate training effectiveness through feedback, assessments, and hands-on tests. 6. Occasionally visit customers to study and provide technical solutions to customer's queries Exposure and Advantages This is a unique job role and can offer various avenues for both personal and professional growth. Some advantages include: 1. Exposure to Diverse Industries 2. Hands-On Access to Latest Technologies 3. Skill Building in High-Demand Areas such as Industry 4.0, IIoT and Smart Robotics 4. Continuous Learning Culture 5. Networking & Recognition through various trade shows, exhibitions and expos
Posted 2 weeks ago
15.0 - 20.0 years
20 - 25 Lacs
Jaipur
Work from Office
Insurance Associate(Specialist) Position Title: Sr Associate Reports to (Responsibility Level): Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers. Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims. Ensure that work is completed to required quality standards within agreed timelines. Ensure that claims not meeting fast track criteria are identified and triaged appropriately. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive. Other Claims assessment: Ensure that work is completed to required quality standards within agreed timelines. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive. Med Fee Authorization: Responsible for checking med fee payments raised by the Claims Administrators, to ensure timely and accurate payment of all med fees. Education, Technical Skills & Other Critical Requirement Education Bachelor s degree (Any Stream) or diploma education. Experience (In Years) Candidates should have a strong background in Claims management and/or administration with 2-3 years experiences . Demonstrate a strong customer focus, with passion for ensuring the customer receives the right support and solutions Technical Skills Excellent written and verbal communication skills (verbal communication limited with UK Ops Team) Confident and decisive when analyzing information and determining outcomes. Excellent customer service skills. Excellent inter-personal skills, with the ability to liaise with people at all levels. Ability to work efficiently with good attention to detail. Accurate and able to demonstrate a high level of organization. Ability to multi-task and prioritize workload. Self-motivated, enthusiastic with a can do attitude . Good team player with the ability to work on own initiative. A good understanding of compliance, legal, CBI and FCA regulations (full MetLife Corporate training will be provided). Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only)
Posted 2 weeks ago
15.0 - 20.0 years
20 - 25 Lacs
Jaipur
Work from Office
Insurance Associate Position Title: Sr Associate Reports to (Responsibility Level): Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Working within the Customer Service team supporting our Individual Protection business line, this role is responsible for delivering an exceptional customer service and is the first point of contact for our existing customers and advisers regarding claims queries and admin. The role consists of completing claims administration tasks following a customer, advisor, or internal request. This includes but not limited to, issuing, and reviewing claim forms, registering new claims, and setting reserves, manage claims queries and chasing information. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Customer Service: Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Follow processes to address customer and advisor requests e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Claims: Work alongside the claims team to complete key administration tasks. Accurate payment of all claims related to medical fees in a timely and efficient manner. Verification of appropriateness of fee payment and raising payment requests and issuing letters. Support the claim requirements for information through timely and efficient chasing of information, proactively ensuring that the contact is managing our request. Chasing information via appropriate forms of communication. Maintaining accurate file records of all actions taken. Reviewing new claims and identifying missing items to be requested. Collate information required by claims assessors. Undertake technical admin checks on new claims. Others: Maintain an up-to-date level of product specific knowledge by being attentive to, and acting upon information delivered in team meetings, training, and other briefings. Proactively identify and recommend process improvements. Education, Technical Skills & Other Critical Requirement Education Bachelor s degree (Any Stream) or diploma education. Experience (In Years) Candidates should have a strong background in customer service and/or administration with 1-3 years experience. Demonstrate a strong customer focus, with passion for ensuring the customer receives the right support and solutions Technical Skills Excellent written and verbal communication skills (verbal communication limited with UK Ops Team) Excellent customer service skills. Excellent inter-personal skills, with the ability to liaise with people at all levels. Ability to work efficiently with good attention to detail. Accurate and able to demonstrate a high level of organization. Ability to multi-task and priorities workload. Self-motivated, enthusiastic with a can do attitude . Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided) Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only)
Posted 2 weeks ago
9.0 - 12.0 years
30 - 35 Lacs
Dibrugarh
Work from Office
LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey. Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 2 weeks ago
10.0 - 20.0 years
6 - 13 Lacs
Hyderabad
Work from Office
Dear Candidate, We have an urgent requirement for B2B sales trainer for Hyderabad . Below are the details .Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. Location: Hyderabad Skills needed: Experience in In-store selling as well as in training retail and B2B sales people This maybe someone who has been an Enterprise sales person with IBM, HP, Dell. Preferred: A trainer who has experience with Tech devices like phones, laptops, watches etc. Language: Fluency in English and Telugu This maybe someone who has been a Store Sales team lead or trainer at Vodafone, Xiomi or Tech manufacturers. Desired Exp: Experience of delivering product and sales training Having ground level experience of working on target based sales (preferably someone who started out as sales exec at a retail store and rose to becoming a trainer) Someone who is keen on learning something new Someone who can speak English, Hindi, Telugu and Malayalam Candidate being from a technology background is a plus, but not mandatory Please note this is NOT field sales. This is In-store sales. The trainer, if selected, will get certified by customer on their products. Certification process is very long, and therefore, long-term commitment is needed (at least 5 years). They will be required to deliver training in classroom, in store, as well as on virtual platform. Shift Timings :General City Hyderabad Mode : Classroom
Posted 2 weeks ago
4.0 - 9.0 years
6 - 10 Lacs
Pune
Work from Office
Role & responsibilities Training Needs Identification, Plan & execute training calender, conduct trainings, Contineous review and feedback, Impact assessments through quizzes, tests etc., Develop individual and team level learning profiles, Prepare training roadmap for various roles, content development, incremental training schedules, follow up trainings, Review the impact of trainings and rework on content & strategy accordingly, review the feedback received, learning resources planning, budgeting, handling cotent digitzation, Managing LMS, Carry out induction and orientation program. Preferred candidate profile A seasoned Leaning manager with 4+ years of experience in Learning & Development, Must be a trainer with great Presentation skills, Ability to engage with all age group participants, Great linguistic abilities, Knows impact assessment methods and tools, Travel ready, CPTM, CPLP, ATD certified trainers preferred.
Posted 2 weeks ago
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