Infinity Labs

Who are we Infinity Labs is a Technology Consulting & Software Solutions Company. Providing expert IT services in the areas of Automation, Network Design & Deployment, IT Security, Data Center Management, Cloud computing, Virtualization, Linux & Systems Development. We offer service which assures our clients of an informed, educated and independent overview of the IT Networking Industry. We have indigenously developed our own firewall and SDWAN products. These software-based product provides flexibility that expands with your business to solve a growing array of networking and security challenges across cloud computing and mobility. We have a requirement with Infinity Labs (www.infinitylabs.in) for Professional Service Consultant at our Noida office. Job Type: Fulltime Experience: 8-12 Years Work Mode:- Remote We are looking for We are seeking a highly skilled and self-motivated Professional Services Consultant – SD-WAN to join our team. This role will focus on delivering enterprise-grade SD-WAN and network security solutions to our clients. The ideal candidate should have strong technical expertise in SD-WAN, networking, and security technologies, and be capable of working independently in customer-facing roles. Key Responsibilities: Deliver and implement SD-WAN solutions for enterprise clients, including solution design, configuration, deployment, and troubleshooting. Provide advanced understanding and implementation of internetworking technologies, including LAN, WAN, and IP routing protocols (e.g., OSPF, BGP, EIGRP). Configure and troubleshoot Layer 3 protocols and associated services. Implement and support remote access VPN solutions, including IPSec, SSL VPN, and PKI infrastructure. Troubleshoot complex networking issues involving TCP/IP, NAT, firewalls, IPSec VPNs, and their interactions with enterprise applications. Independently debug complex networks using various media types and protocols. Deploy and manage Palo Alto Networks products including firewalls and SD-WAN components. Configure and support multi-factor authentication (MFA) systems (e.g., Duo, RSA SecureID). Integrate authentication protocols such as LDAP, RADIUS, and TACACS+ within the security architecture. Collaborate with cross-functional teams to ensure smooth project delivery and client satisfaction. Prepare detailed technical documentation and handover guides for customers. Required Skills and Technologies SD-WAN solutions (e.g., Palo Alto Prisma SD-WAN, Cisco Viptela, Fortinet SD-WAN, Silver Peak) Routing protocols: OSPF, BGP, EIGRP Network Security: VPN (IPSec, SSL), PKI, MFA Firewall technologies: Palo Alto Networks (preferred), Fortinet, Cisco ASA Authentication protocols: LDAP, RADIUS, TACACS+ Troubleshooting tools: Wireshark, traceroute, ping, syslog Protocols: TCP/IP, NAT, DNS, DHCP Operating Systems: Familiarity with Linux/Unix and Windows environments Scripting (desirable): Python, Bash for automation and diagnostics If you find our expectation matching your expertise please apply for the job or share your updated resume to Dinak.raj@infinitylabs.in and we will get in touch with you if your expertise meets our expectation. Kind Regards Dinaa

Responsible for end to end sales for the SDWAN product business Infinxt at Infinity labs. Responsible for sales in BFSI and PSU domains. Define a strong GTM and identify new channel and strengthen the existing channel base. Identify potential new customers and build relationships with current customers. Develop strategies for penetrating new accounts and growing relationships with end users and partners. Research and understand prospects business plans (both tactical/technical and strategic/business). Understand prospects buying/decision process and business cycles that can affect these processes. Maintaining and regular updating of Salesforce as part of Sales care. Negotiate contracts and maintain current contracts. Collaborate with the sales team to work accounts and keep one another updated on new marketplace dynamics. Providing timely and detailed information on market needs, buying trends and competitive information. Drive and Support specific Marketing Programs, lead generation campaigns, and targeted sales activities. Core Competencies: Proven sales track and close connects with country Channel a must. Have worked across the regions and have established good customer connects Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to articulate the distinct aspects of products and services and position products against competitors Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Developing and executing strategic plan to achieve sales targets and grow customer base Proven ability to drive the sales process from plan to close Must be a front-foot player and with go-getter attitude Strong leadership qualities with strong passion towards the business and success. Qualifications and Experience: Must have a Bachelors degree supported by a strong sales experience. MBA will be preferred. Should have sales experience of 10+ yrs in product selling related to network & security preferably the last couple of years in SD-WAN. Job Category: Business Job Type: Full time Job Location: Mumbai Experience: 10-15 years Position : 1

Develop and maintain Java applications using Java/J2EE, SpringBoot, and Microservices. Build and integrate RESTful APIs and web services. Write unit tests and participate in code reviews. Optimize application performance and resolve production issues. Collaborate with cross-functional teams and follow Agile methodologies. Required Skills: 4-8 years of experience in Java/J2EE development. Strong knowledge of SpringBoot, Microservices, and RESTful APIs. Experience with databases (MySQL, PostgreSQL, NoSQL). Experience in front-end will be an added advantage. Familiarity with Git, Maven, Jenkins, and CI/CD pipelines. Knowledge of Docker/Kubernetes is a plus. Strong problem-solving skills and ability to work in a fast-paced environment. Job Category: Technical Job Type: Full time Job Location: Noida Experience: 4-8 years Position : 1

We are looking for candidates from IT Services sales background with strong expertise in T and M based projects , Turn key projects , Staff augmentation areas Increase business revenues through acquisition of new clients in their region & segment. Identify potential prospects in IT services business, Tech Outsourcing business, Software sales for custom software & Application development. Good understanding of IT services sales and ability to manage clients at senior levels Roles & Responsibilities Identification of prospective clients and generate revenues for IT services business Able to generate leads through various networks and converting the same to increase business Extensive understanding of local and international markets for T&M and Fixed Price projects Should have deep penetration for increasing sales for large accounts. Good in understanding the market and competitor trends and accordingly drive plans to increase sales revenues. Should be able to connect and interact with CEO’s CXO’s, VP-technology, HR Head / Finance etc., and creating connect thereby increasing the sales volume. Prepare RFP’s, EOI’s, SOWs, MSA’s and able to understand the scope, profit, risks etc., Able to articulate well and should have the capability to convert passive clients into real time business deals. Prepare reports / trackers for the various activities involved in achieving the sales plan. Ensure adherence in achieving the sales plan and participate in review with reporting supervisor Experience Postgraduate with good years of experience in handing IT Services sales. Sound Experience in handling B2B sales is mandatory. Understanding of IT Outsourcing concepts will be an added advantage. Should be an effective in communication, negotiation, and personal grooming Knowledge and understanding of technology – automation aspects will be an added advantage. Job Category: Business Job Type: Full time Job Location: Noida Experience: 8-12 years Position : 1

We are seeking a highly skilled and customer-focused Customer Success Engineer (CSE) to support our customers using Prisma Cloud, Palo Alto Networks’ comprehensive cloud-native security platform. As a CSE, you will play a pivotal role in driving successful adoption, resolving technical issues, and ensuring overall customer satisfaction and retention. Key Responsibilities: Serve as the primary technical contact for assigned Prisma Cloud customers. Drive onboarding, enablement, and ongoing technical support throughout the customer lifecycle. Troubleshoot complex issues across cloud environments (AWS, Azure, GCP) and guide customers to resolution. Collaborate with internal teams (Support, Product, Engineering, Sales) to escalate and resolve customer concerns. Provide best practice recommendations to ensure successful product adoption. Conduct regular health checks and technical reviews to ensure customer success. Assist in identifying customer use cases and advocating feature enhancements. Document solutions, processes, and contribute to knowledge base content. Work closely with account teams to understand customer goals and ensure alignment with product capabilities. Required Skills and Experience: 6–10 years of experience in a technical support, customer success, or professional services role. Strong understanding of cloud platforms: AWS, Azure, or GCP. Hands-on experience with containerization (Kubernetes, Docker) and CI/CD pipelines. Familiarity with security concepts including cloud security posture management (CSPM), compliance, and DevSecOps. Experience in scripting (Python, Bash, etc.) and using REST APIs. Strong problem-solving and communication skills. Ability to manage multiple priorities in a fast-paced environment. Customer-centric attitude with a focus on delivering exceptional service. Preferred Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Industry certifications such as AWS Certified Solutions Architect, GCP Professional Cloud Architect, or Azure Administrator Associate. Experience with Prisma Cloud or other CNAPP (Cloud Native Application Protection Platforms). Familiarity with SIEM tools and security frameworks (e.g., NIST, CIS). Job Category: Technical Job Type: Full time Job Location: Noida Experience: 8-12 years Position : 2

Your Career As a Professional Services Engineer, youll get into the details of our platform. You will push the buttons, flip the levers, turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity, implementations, and integrations. You are the technical authority and will interact directly with our customers to help them secure their digital environments. The customers are counting on you to perform this work and train their staff. And while experience on the companys platform is desired, even more important is having a solid foundation in networking and security technologies. Qualifications : Proof of 7+ years of professional, hands-on operational experience in the field of Cloud, DevOps or SysOps Experience with at least two of the following clouds: AWS, AZURE, GCP, OCI, including advanced cloud networking Experience in one or more cloud security areas such as Shift Left, CSPM, CWP, KSPM, CIEM, DSPM, and AI-SPM. Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift Experience with at least one of the IaC automation tools (e.g. Terraform, CloudFormation, ARM templates etc.) Knowledge of CI/CD tools (IDEs, GitLab, GitHub, Jenkins, CircleCI, etc.) Knowledge of script language (Python, Bash) Background in the security domain and cloud security is highly preferred Experience working with customers as a consultant or team lead working with CSPM/CWP/CNAPP Products Your Impact Design and Integrate/deploy Palo Alto Networks Cloud Security (Prisma) solutions into the customer’s environment in either public cloud (AWS/AZURE/GCP) or private cloud (Kubernetes, OpenStack) environments Be at the forefront of all Palo Alto Networks Cloud security technologies Build custom security policies and application signatures, configured for our client’s needs Progress and uphold expertise in deploying advanced Palo Alto Networks features and functionality Analyze logs and events from the solution to perform initial troubleshooting and issue identification Work with our Technical Assistance Center to troubleshoot and diagnose support cases Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope If found suitable please share me your updated resume to Dinak.raj@infinitylabs .in & we will get i touch with you if your expertise meets our expectations. Kind Reards Dinaa

1. The Role Responsible for end to end sales for the SDWAN product business Infinxt at Infinity labs. Responsible for government and defence sales . Define a strong GTM and identify new channel and strengthen the existing channel base. Identify potential new customers and build relationships with current customers. Establish, develop and close business while exceeding sales targets and objectives by developing customer relationships and closing business opportunities across all regions in India along with Nepal, Bangladesh and SriLanka. Develop strategies for penetrating new accounts and growing relationships with end users and partners. Research and understand prospects business plans (both tactical/technical and strategic/business). Understand prospects buying/decision process and business cycles that can affect these processes. Maintaining and regular updating of Salesforce as part of Sales care. Negotiate contracts and maintain current contracts. Collaborate with the sales team to work accounts and keep one another updated on new marketplace dynamics. Providing timely and detailed information on market needs, buying trends and competitive information. Drive and Support specific Marketing Programs, lead generation campaigns, and targeted sales activities. 2. Core Competencies Proven sales track and close connects with country Channel a must. Have worked across the regions and have established good customer connects Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to articulate the distinct aspects of products and services and position products against competitors Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Developing and executing strategic plan to achieve sales targets and grow customer base Proven ability to drive the sales process from plan to close Must be a front-foot player and with go-getter attitude Strong leadership qualities with strong passion towards the business and success. 3. Qualifications and Experience Must have a Bachelors degree supported by a strong sales experience. MBA will be preferred. Should have sales experience of 15+ yrs in product selling related to network & security preferably the last couple of years in SD-WAN. Should have experience in selling products like switches, routers, Network & security products.

Job Title: Professional Services Consultant Experience: 8-15 Years Role Summary: The Professional Services Consultant will design, implement, and troubleshoot advanced firewall solutions using Palo Alto Networks products. The ideal candidate will have expertise in networking, security protocols, and hands-on experience in implementing and managing firewall infrastructures in enterprise environments. Key Responsibilities: Deploy and configure Palo Alto firewalls, including Global Protect VPN and Panorama, from scratch. Provide expert-level troubleshooting of network and firewall issues, including packet flow, NAT, QoS, and IPSEC VPN. Conduct advanced analysis using tools like Wireshark to diagnose and resolve security and connectivity challenges. Design and implement VPN solutions (SSL, IPSEC), including scenario-based configurations. Collaborate with clients to understand their requirements and provide optimal security solutions. Configure and troubleshoot authentication flows (SAML, LDAP) and manage certificates (PKI). Explain and apply concepts related to OSI layers, TCP/IP, IP subnetting, and routing protocols like BGP in solutioning and troubleshooting scenarios. Provide training and knowledge transfer on Palo Alto firewall features and functionalities. Required Skills: Strong understanding of OSI model, TCP/IP, and packet flow analysis. Hands-on experience with Palo Alto firewalls, including Global Protect VPN and Panorama. In-depth knowledge of VPN technologies (SSL, IPSEC), NAT, and QoS. Proficiency in tools like Wireshark for packet analysis. Expertise in SAML and LDAP authentication flows. Solid understanding of DNS, HTTP, SSL, and FTP protocols. Strong logical and systematic troubleshooting skills. Ability to design, implement, and manage firewall solutions in complex environments . If you find this role suitable please share your updated resume to Dinak.raj@infinitylabs.in and we will get in touch with you if your expertise meets our expectations. Kind Regards Dinaa

As a highly skilled Network L3 Engineer / Architect / Manager, you will utilize your expertise in enterprise network design, implementation, and optimization to lead the planning and execution of high-level and low-level designs (HLD/LLD). Your role will involve providing architectural input and supporting critical infrastructure built on Cisco technologies. Your key responsibilities will include leading network architecture and design using Cisco ACI and Cisco DNAC, developing and maintaining HLDs and LLDs for complex network environments, configuring and troubleshooting routing (BGP, OSPF) and switching technologies, overseeing large-scale network deployments and upgrades, collaborating with cross-functional teams for seamless infrastructure integration, ensuring network security, scalability, and high availability, and optionally automating tasks using Python. To excel in this role, you should possess strong hands-on experience with Cisco ACI, Cisco DNAC, and enterprise-grade routers/switches, proficiency in routing, switching, and data center technologies, solid experience in network architecture, planning, and documentation, and familiarity with Python scripting for automation (preferred). Additionally, you will be expected to provide technical leadership and mentor junior engineers in the team. This position falls under the Technical job category, offering a full-time opportunity based in Noida. The ideal candidate should have 8-15 years of experience in the field. Don't miss this chance to take on a challenging role where you can showcase your skills and make a significant impact in the network engineering domain.,

As a Soft Skills Trainer, you will play a crucial role in training and developing individuals in essential interpersonal, communication, and emotional intelligence skills. Your primary responsibilities will include designing and delivering engaging training sessions customized to enhance workplace effectiveness, collaboration, and professional growth. You should hold a Bachelor's degree in HR, Psychology, Communication, Business, or a related field. Possessing a certification in soft skills training, coaching, or instructional design would be advantageous. With at least 5 years of proven experience as a Soft Skills Trainer, Corporate Trainer, or similar role, you should demonstrate strong presentation and facilitation skills to engage diverse audiences effectively. Your excellent verbal and written communication skills will be essential in delivering training using modern methodologies. You should be proficient in assessing learning needs and adapting training approaches accordingly. Your strong interpersonal skills will help you motivate and inspire individuals throughout the training sessions. Familiarity with virtual training tools, e-learning platforms, and MIS is desirable for this role. In addition to conducting group training sessions, you will be responsible for developing comprehensive training programs, creating customized training materials, and providing one-on-one coaching. You will also need to assess training needs, offer actionable feedback, and develop plans for continuous improvement. Maintaining training records, reporting progress to management, and collaborating with internal and external stakeholders to align training programs with organizational goals will be part of your responsibilities. The ideal candidate for this position should be dynamic, experienced, and dedicated to fostering personal and professional development in a corporate setting. This is a full-time position in Noida, requiring 4-8 years of experience. If you are passionate about empowering individuals with essential soft skills and contributing to organizational success, we encourage you to apply for this role.,

You will be responsible for managing activities throughout the solution idea, design, and implementation process. As a key liaison between the Sales team, prospects, and customers, you will be tasked with understanding technical requirements and providing optimal solutions. Your role will involve supporting the sales teams from a technical standpoint to ensure successful deal closures while guaranteeing that the product/solution aligns perfectly with customer needs. Additionally, you will play a crucial role in onboarding new customers and ensuring their technical satisfaction. Your responsibilities will also include bridging the gap between the offered solutions and the challenges faced by prospects. By providing creative and out-of-the-box solutions, you will guide prospects through their customer journey from initial inquiry to data migration. Regularly addressing customer queries, you will collaborate with development and engineering teams to provide feedback and enhance the product accordingly. Furthermore, you will review the business context for solutions, define vision and requirements, recommend potential options, and develop roadmaps for selected solutions. Responding to RFPs/Tenders, preparing effort estimates, costing, and pricing, negotiating agreements, and structuring complex financial deals will be part of your role. You will collaborate with Infinity Labs senior executives, business units, and sales teams to drive strategies for proposed solutions. It will be essential to communicate issues and solutions effectively to executives and build relationships with customers and internal stakeholders. Your ability to bring together cross-functional teams, balance strategic planning with execution, and maintain consistent metrics cadence will be crucial for success in this role. The ideal candidate for this position should hold a BE/BTech or MBA degree with at least 10 years of experience in solutions and presales roles. Experience in customer-facing roles, architecting and managing implementations, and dealing with Software & Network Automation solutions is preferred. Strong communication skills, analytical abilities, relationship-building skills, and a team-oriented problem-solving approach are essential. Proficiency in technologies such as IP Core Network, Automation & Orchestration, Cloud, and Security is required for this role. This is a full-time position based in Mumbai, requiring 8-12 years of experience. If you are a strategic thinker, a strong communicator, and possess the ability to influence and collaborate effectively, we encourage you to apply for this role in our Technical category.,

As a Business Development Manager, your primary responsibility will be to increase business revenues by acquiring new clients in the IT services, Tech Outsourcing, and Software sales sectors. You will focus on identifying potential prospects, developing leads, and converting them into profitable business relationships. Your role will require a deep understanding of the IT services industry and software sales, along with the ability to engage with clients at senior levels. Key Responsibilities: - Identify prospective clients in the IT services business and generate revenues through effective sales strategies. - Utilize various networks to generate leads and convert them into business opportunities. - Demonstrate a comprehensive understanding of local and international markets for Time and Material (T&M) and Fixed Price projects. - Drive sales growth for large accounts through strategic planning and market analysis. - Stay informed about market trends and competitor activities to develop sales plans accordingly. - Engage with key stakeholders such as CEOs, CXOs, VP-Technology, HR Head, and Finance to build strong relationships and drive sales. - Prepare and submit proposals, contracts, and other necessary documents for client acquisition and project execution. - Communicate effectively and demonstrate the ability to convert potential clients into long-term business partners. - Maintain detailed reports and trackers to monitor sales activities and progress towards achieving targets. - Collaborate with the reporting supervisor to review sales performance and ensure adherence to the sales plan. Experience Requirements: - Postgraduate degree with over 10 years of experience in IT sales. - Proven track record in B2B sales with a focus on revenue generation. - Familiarity with IT Outsourcing concepts will be advantageous. - Strong communication, negotiation, and presentation skills are essential. - Knowledge of technology and automation trends will be beneficial in this role. This is a full-time position based in Noida, suitable for a seasoned professional with a strong background in IT sales and business development. If you are passionate about driving sales growth, building client relationships, and achieving revenue targets, we encourage you to apply for this position.,

As a skilled L2 Network Engineer, you will be responsible for managing escalated network issues, ensuring infrastructure stability, and supporting the deployment and configuration of network devices. Your role will involve handling L2 escalations, troubleshooting complex network problems, configuring and maintaining routers, switches, and firewalls. Monitoring network performance, maintaining network security, and collaborating with L3 support and cross-functional teams will be essential aspects of your responsibilities. Additionally, you will be expected to document configurations and troubleshooting processes, mentor L1 engineers, and share technical knowledge. To excel in this role, you should have a solid understanding of TCP/IP, routing, switching, and firewalls, along with proficiency in working with Cisco devices and tools such as Wireshark and SolarWinds. Knowledge of security practices, incident response, strong communication skills, and effective problem-solving abilities are also crucial for success in this position. This is a full-time technical position based in Noida, requiring 5-8 years of relevant experience. If you are passionate about network engineering, possess the required skills and experience, and are eager to contribute to a dynamic team environment, we encourage you to apply for this opportunity.,

Key Roles & Responsibilities: Manages activities that take place during solution idea, solution design, and solution implementation. Liaise with the Sales team & prospects, understanding technical requirements and providing better solutions for prospects. Support the sales teams from a technical standpoint, enabling them to win deals and at the same time making sure that product/solution would be a perfect fit for the customers. Ensuring support to onboarding of new customers, making sure that they are fully satisfied from a technical perspective. To help in bridging the gap between the solution being offered and the problem the prospects are facing. Help prospects address their challenges by providing creative, out-of-the-box solutions and ensure we are a part of the customer journey from the initial inquiry phase up until their historical data is migrated. Grapple with Customer queries on a regular basis and engage with development and engineering teams to provide feedback and help tweak the product Review business context for solutions as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs, or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution. Responding to RFP/Tenders with compliance statements, presenting and defending solution to the customer. Prepare effort estimates, costing, and pricing and work with Delivery Leads for the approval of solution/efforts. Preparing scopw of Work in consultation with solution architects, delivery team and customer/partner. Structure complex financial deals at an executive level (VP and above). Negotiate the terms of an agreement and closing sales. Negotiate variations in price, delivery and specifications with customers Key Stakeholders: You will Work with Infinity Labs senior execs, business units and sales teams to formulate & drive strategies around solutions being proposed. Communicate issues and solutions to executives in a way which is thought provoking & insightful. Collaborate cross functionally (presales, solution architecture, channels, delivery, partners) to build credibility and earn trust. Build and maintain relationships with executives at assigned customers via meetings, telephone calls and emails. Create relationship maps for the customer and internal. Competencies & Key Skills: You would require a strong ability to bring people together from across the company to accomplish a wide range of strategic and operational programs. You must be able to balance strategic thinking, detailed planning, balance execution of many programs at one time, and maintain a consistent metrics cadence. You must be a strong communicator, relationship building, and cross-functional team player. Qualifications & Skills: Requires BE/BTech or/and MBA preferred and 10+ years related experience in solutions & presales roles. Experience in a customer-facing role with a demonstrated customer obsession. Proven track record in architecting and managing implementations of applications/systems in large and complex global companies. Excellent communication skills and willingness to learn new concepts quickly. Candidates with prior experience in dealing with the Software & Network Automation solutions would be preferred. Ability to build relationships and trust, so your business colleagues see you as their partner, focusing on creating value for the business. Capability to understand and navigate a complex, relationship-based matrix organization to achieve key objectives. Deep analytical skills & ability to think ahead and anticipate problems, issues, and solutions. Being able to adopt a team-oriented approach to solving problems. Competence to influence, negotiate and work collaboratively Strong written and oral communication skills. Written communications include PowerPoint presentations and vertical documents (word and email). Oral communication skills should be demonstrated in delivering presentations to C-level business executives and also facilitating more interactive business discussions with those executives (project scoping, deal negotiations, problem resolution, etc.). Sound knowledge on technologies like IP Core Network, Automation & Orchestration, Cloud and Security.

Skills: Bachelors degree in HR, Psychology, Communication, Business, or a related field.Certification in soft skills training, coaching, or instructional design is a plus.Proven experience (5+ years) as a Soft Skills Trainer, Corporate Trainer, or similar role.Strong presentation and facilitation skills with the ability to engage diverse audiences.Excellent verbal and written communication skills.Proficiency in designing and delivering training using modern methodologies.Ability to assess learning needs and tailor training approaches accordingly.Strong interpersonal skills and the ability to motivate and inspire individuals.Familiarity with virtual training tools, e-learning platforms, and MIS. Secondary Skills: Develop and deliver comprehensive training programs.Assess training needs through feedback, performance evaluations, and consultation with stakeholders.Create customized training materials.Conduct one-on-one coaching and group training sessions.Provide actionable feedback and development plans to trainees for continuous improvement.Maintain training records and report on progress to management.Collaborate with all stakeholders (internal and external) to align training programs with organizational goals. Additional Remarks: Dynamic and experienced Soft Skills Coach to train and develop individuals in essential interpersonal, communication, and emotional intelligence skills. The ideal candidate will design and deliver engaging training sessions tailored to enhance workplace effectiveness, collaboration, and professional growth.

Basic Function We are looking for candidates from IT Services sales background with strong expertise in T and M based projects , Turn key projects , Staff augmentation areas Increase business revenues through acquisition of new clients in their region & segment. Identify potential prospects in IT services business, Tech Outsourcing business, Software sales for custom software & Application development. Good understanding of IT services sales and ability to manage clients at senior levels Roles & Responsibilities Identification of prospective clients and generate revenues for IT services business Able to generate leads through various networks and converting the same to increase business Extensive understanding of local and international markets for T&M and Fixed Price projects Should have deep penetration for increasing sales for large accounts. Good in understanding the market and competitor trends and accordingly drive plans to increase sales revenues. Should be able to connect and interact with CEOs CXOs, VP-technology, HR Head / Finance etc., and creating connect thereby increasing the sales volume. Prepare RFPs, EOIs, SOWs, MSAs and able to understand the scope, profit, risks etc., Able to articulate well and should have the capability to convert passive clients into real time business deals. Prepare reports / trackers for the various activities involved in achieving the sales plan. Ensure adherence in achieving the sales plan and participate in review with reporting supervisor Experience Postgraduate with good years of experience in handing IT Services sales. Sound Experience in handling B2B sales is mandatory. Understanding of IT Outsourcing concepts will be an added advantage. Should be an effective in communication, negotiation, and personal grooming Knowledge and understanding of technology automation aspects will be an added advantage.

Job Role: Responsible for end to end sales for the SDWAN product business Infinxt at Infinity labs. Responsible for government and defence sales. Define a strong GTM and identify new channel and strengthen the existing channel base. Identify potential new customers and build relationships with current customers. Establish, develop and close business while exceeding sales targets and objectives by developing customer relationships and closing business opportunities across all regions in India along with Nepal, Bangladesh and SriLanka. Develop strategies for penetrating new accounts and growing relationships with end users and partners. Research and understand prospects business plans (both tactical/technical and strategic/business). Understand prospects buying/decision process and business cycles that can affect these processes. Maintaining and regular updating of Salesforce as part of Sales care. Negotiate contracts and maintain current contracts. Collaborate with the sales team to work accounts and keep one another updated on new marketplace dynamics. Providing timely and detailed information on market needs, buying trends and competitive information. Drive and Support specific Marketing Programs, lead generation campaigns, and targeted sales activities. Core Competencies: Proven sales track and close connects with country Channel a must. Have worked across the regions and have established good customer connects Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to articulate the distinct aspects of products and services and position products against competitors Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Developing and executing strategic plan to achieve sales targets and grow customer base Proven ability to drive the sales process from plan to close Must be a front-foot player and with go-getter attitude Strong leadership qualities with strong passion towards the business and success. Qualifications and Experience: Must have a Bachelors degree supported by a strong sales experience. MBA will be preferred. Should have sales experience of 12+ yrs in product selling related to network & security preferably the last couple of years in SD-WAN.

Role Summary: We are seeking a highly skilled and customer-focused Customer Success Engineer (CSE) to support our customers using Prisma Cloud, Palo Alto Networks comprehensive cloud-native security platform. As a CSE, you will play a pivotal role in driving successful adoption, resolving technical issues, and ensuring overall customer satisfaction and retention. Key Responsibilities: Serve as the primary technical contact for assigned Prisma Cloud customers. Drive onboarding, enablement, and ongoing technical support throughout the customer lifecycle. Troubleshoot complex issues across cloud environments (AWS, Azure, GCP) and guide customers to resolution. Collaborate with internal teams (Support, Product, Engineering, Sales) to escalate and resolve customer concerns. Provide best practice recommendations to ensure successful product adoption. Conduct regular health checks and technical reviews to ensure customer success. Assist in identifying customer use cases and advocating feature enhancements. Document solutions, processes, and contribute to knowledge base content. Work closely with account teams to understand customer goals and ensure alignment with product capabilities. Required Skills and Experience: 6-10 years of experience in a technical support, customer success, or professional services role. Strong understanding of cloud platforms: AWS, Azure, or GCP. Hands-on experience with containerization (Kubernetes, Docker) and CI/CD pipelines. Familiarity with security concepts including cloud security posture management (CSPM), compliance, and DevSecOps. Experience in scripting (Python, Bash, etc.) and using REST APIs. Strong problem-solving and communication skills. Ability to manage multiple priorities in a fast-paced environment. Customer-centric attitude with a focus on delivering exceptional service. Preferred Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Industry certifications such as AWS Certified Solutions Architect, GCP Professional Cloud Architect, or Azure Administrator Associate. Experience with Prisma Cloud or other CNAPP (Cloud Native Application Protection Platforms). Familiarity with SIEM tools and security frameworks (e.g., NIST, CIS).

Job Overview: We are seeking a highly skilled Network L3 Engineer / Architect / Manager with deep expertise in enterprise network design, implementation, and optimization. The ideal candidate will lead the planning and execution of high-level and low-level designs (HLD/LLD), provide architectural input, and support critical infrastructure built on Cisco technologies. Key Responsibilities: Lead network architecture and design using Cisco ACI and Cisco DNAC Develop and maintain HLDs and LLDs for complex network environments Configure and troubleshoot routing (BGP, OSPF) and switching technologies Oversee large-scale network deployments and upgrades Collaborate with cross-functional teams for seamless infrastructure integration Ensure network security, scalability, and high availability Automate tasks using Python (optional but preferred) Provide technical leadership and mentor junior engineers Technical Skills: Strong hands-on with Cisco ACI, Cisco DNAC, and enterprise-grade routers/switches Proficient in routing, switching, and data center technologies Solid experience in network architecture, planning, and documentation Familiarity with Python scripting for automation (preferred)

Job Summary: We are looking for a talented Network & Security Engineer with hands-on experience in Secure Access Service Edge (SASE) technologies, especially Zscaler and/or Netskope platforms. The ideal candidate will be responsible for implementing, managing, and supporting secure network access solutions across distributed enterprise environments. Key Responsibilities: Implement and manage Zscaler or Netskope SASE solutions for secure access to cloud and on-prem resources. Troubleshoot and resolve network and security issues related to SASE deployments. Monitor network performance and security events using SIEM, dashboards, and SASE tools. Design and enforce secure access policies, URL filtering, CASB, and DLP policies. Collaborate with IT, security, and application teams to ensure secure and seamless connectivity. Participate in onboarding and provisioning of users, devices, and applications to SASE platforms. Handle escalations and perform root cause analysis for incidents related to SASE infrastructure. Stay updated with emerging trends in cloud security and access technologies. Required Skills: 2-10 years of experience in network and security engineering. Hands-on experience with Zscaler ZIA/ZPA or Netskope Security Cloud platforms. Strong understanding of SASE architecture, cloud proxy, CASB, SWG, and zero trust access. Solid knowledge of network protocols (TCP/IP, DNS, VPN, SSL) and routing/switching. Familiarity with identity providers (Okta, Azure AD) and their integration with SASE solutions. Experience with firewalls, proxy servers, and secure web gateways. Nice to Have: Certifications like Zscaler Certified Professional, Netskope Cloud Security Certification, or CCNA/CCNP Security. Exposure to cloud platforms (AWS, Azure, GCP) and integration with SASE solutions. Scripting skills (Python, Bash) for automation and monitoring tasks. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Relevant certifications in networking or security are an added advantage.