Content and Portal Manager

Key Responsibilities
Operational Management Oversee daily operations of the portal, ensuring reliability, quality, and usersatisfaction. Lead a cross-functional team covering content management, customer support,data administration, and technical coordination. Ensure smooth integration with training providers, employers, and internalsystems. Establish and maintain SOPs to deliver consistent, high-quality service.Revenue Generation Develop and execute a business plan to meet or exceed revenue targets. Identify and onboard paying partners (e.g., training institutes, employers,government programs) to list courses, jobs, or premium services. Define and manage pricing models, subscription tiers, or listing fees asappropriate. Track and report on financial performance, forecasting, and pipelinedevelopment.Partnership Development Build strategic relationships with training institutions, employers, NGOs, andgovernment agencies. Negotiate partnership agreements that drive both operational impact andrevenue goals. Ensure partner satisfaction and retention through regular engagement andperformance reviews.User Experience & Growth Monitor user journeys to ensure a seamless and intuitive experience for trainees,employers, and partners. Analyze user behavior and feedback to prioritize improvements. Collaborate with marketing teams to drive user acquisition, engagement, andretention.

Data & Reporting
 Maintain accurate data on courses, job listings, user activity, and placements. Produce regular performance reports for senior management, highlightingoperational metrics, revenue, and impact outcomes. Ensure compliance with data privacy and security standards.Continuous Improvement Stay informed about trends in online training, recruitment technology, andworkforce development. Identify opportunities for new features, revenue streams, or operationalefficiencies. Lead or support special projects to improve portal functionality and impact.

Qualifications
 Bachelor’s degree in Business Administration, Education, Technology, Marketing,or related field. 5–8 years of experience in managing online platforms, EdTech solutions, jobportals, or similar services. Proven track record of meeting operational and revenue goals. Strong understanding of vocational training, workforce development, orrecruitment ecosystems. Excellent partnership development and negotiation skills. Data-driven mindset with strong analytical and reporting abilities. Familiarity with CRM, CMS, or portal management systems.

Preferred Skills
 Experience in social impact, nonprofit, or CSR-led training/employmentinitiatives. Knowledge of digital marketing, user acquisition, and growth strategies. Understanding of UX/UI principles to improve digital products.

Job Type: Permanent

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Work Location: In person