Compliance Analyst

You are a results-driven and detail-oriented Compliance Analyst - Operations with a strong understanding of telecom regulations and backend operations. Your role involves taking ownership of backend operations, vendor management, and ensuring full adherence to telecom-related compliances. **Key Responsibilities:** - **Regulatory Compliance:** Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Coordinate audits, filings, and manage relationships with regulatory bodies. - **Telecom Procurement & Vendor Management:** Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies. - **Data Center Operations:** Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization, and ensure adherence to relevant security standards. - **Vendor Governance:** Develop and execute vendor management strategies including evaluation, onboarding, and performance reviews. Manage relationships with key vendors. - **Asset & Infrastructure Troubleshooting:** Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers. - **Ticketing & Issue Resolution:** Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements. - **SOPs & Process Development:** Define, document, and suggest Standard Operating Procedures (SOPs) across functions. Identify opportunities for automation. - **Data Management & Reporting:** Collect and analyze data, develop dashboards and reports, monitor KPIs for operations and compliance. - **Cross-functional Collaboration:** Work with internal teams to align strategies with objectives and compliance standards. - **Audit & Cost Optimization Support:** Assist in audits and contribute to cost-efficiency initiatives. Identify and mitigate operational and compliance risks. - **Stakeholder Management:** Interact and manage relationships with external stakeholders. - **Admin Oversight:** Manage end-to-end admin tasks to ensure smooth daily operations. **Qualification Required:** - **Education:** Post Graduate (MBA preferred). - **Experience:** Minimum 3-5 years in backend operations with exposure to telecom infrastructure and regulatory compliance. - **Skills:** Deep understanding of telecom regulations, vendor management, data center operations, MS Office, data reporting tools, communication, analytical skills, project management, and relevant certifications. **Additional Details:** - Candidates must be based in Delhi/NCR. - Willingness to work flexible hours and roster-based shifts, including Sundays. - Location: Work-from-office (Noida, Sector 2). - Willing to travel to data centers across India when needed. - Flexibility in communication with technical and non-technical stakeholders. - Proactive and solution-oriented approach to challenges. This is a full-time permanent role with competitive salary, health insurance, internet reimbursement, leave encashment, paid sick time, and Provident Fund benefits. The work schedule is day shift. **Application Questions:** - How many years of experience do you have as a Compliance Analyst - Do you have exposure to telecom infrastructure and regulatory compliance such as TRAI or DoT - Do you have experience in AWS QuickSight, Ticketing systems (e.g., Jira, Freshdesk, Zendesk) - What is your current CTC ,