19 Operational Workflows Jobs

Job Title PUD / Distribution Center Head Function Regional Business Reporting to Regional PUD Apex and Surface Operations Purpose Responsible for all inbound and outbound operations at the PUD/Distribution Center and ensuring timely, accurate and profitable delivery of Apex / Surface shipments to customers Key Responsibilities Responsibilities Operational Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries) Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers Monitor daily loads and plan delivery and pick-up schedules accordingly Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESAs and Consolidators Ensure safe, timely and profitable delivery of shipments to customers and work towards reduction of instances of undelivered shipments, RTO instances, etc. Monitor regulatory paperwork (octroi, sales tax, etc.) for completeness and accuracy; Ensure coordination with origin/customer in case of incomplete paperwork Ensure availability of sufficient vehicles for inbound / outbound operations Oversee vehicle placement at bays and monitor the carting/ loading, tally processes etc Ensure safe handling of all shipments and report any damaged cases to the origin/ hub Oversee the work of supervisors to ensure adherence to the operational workflows and standard operating procedures (SOPs) Handle all exception cases; On a daily basis check on the exceptions of the previous day and ensure follow up for closure/ resolution of the same Ensure smooth conduct of all operation support activities as per defined timelines and requirements in terms of mail reverts and handling of all exception cases e.g. regulatory issues, priority/ urgent shipment connections, etc. Monitor attendance and leaves for the staff on a daily basis and plan operations accordingly Conduct daily staff briefings, including communication regarding any operational changes, route changes etc Monitor performance of staff in the PUD/ DC and ensure conduct of trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally Generate and maintain MIS related to the PUD / DC People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers Mentor and coach subordinates to develop the teams capabilities and build a robust succession pipeline Ensure that the PUD/DC is adequately staffed as per the manpower requirements Ensure high level of employee engagement and retention of key performers Key Result Areas and Key Performance Indicators S.no Key Result Areas Key Performance Indicators Optimize costs in the PUD / DC % reduction in overall Operating Costs for PUD / DC(i.e. OCPK and PCPM) Adherence of fleet procurement cost per kilometer within set threshold level % Fleet utilization for all milk run vehicles % reduction in market car hire costs Drive service quality and excellence in the PUD / DC Timely connectivity of outbound loads to the Hub (% compliance) Timely updation of status (in scan, out scan, exceptions, Proof of Delivery, Delivery Challansetc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit % Exceptions closed within TAT Ensure Security of Shipments Number of open regional security related cases in the PUD / DC Ensure Regulatory Compliance Compliance to all applicable regulatory requirements and paperwork Drive Operations Process Efficiency and capability % increase in operational productivity in the PUD / DC (measured as shipments/ employee or tonnage/ employee) Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Support Employee Capability Building % Key positions within team with identified successors / potential successors Drive employee morale and engagement Employee Attrition (%) Show more Show less

You will be responsible for ensuring the timely pickup of shipments from customers and connecting them onto the network as per the set cut-offs. It is crucial to ensure adherence to operational workflows and standard operating procedures (SOPs) defined for service center outbound operations. Monitoring the daily in scan and out scan of shipments and related paperwork is essential, along with conducting daily staff briefings to communicate operational changes and route adjustments. Your role will involve distributing pickups among the team and ensuring timely pickups from regular customers as per agreed cut-off times. To reduce nil pickup wastages among regular clients, you will provide feedback, visit clients, engage in telephonic interactions, and monitor staff-wise productivity. It is important to ensure the correctness of cash sale bookings, report pickup exceptions to Customer Service/Sales, and guarantee timely and accurate data capture for all pickups. In addition, you will be responsible for ensuring the timely deposit of cash sales amounts collected to accounts and connecting outbound loads onto hubs/warehouses to meet delivery commitments. Monitoring and reviewing operations processes on sorting and bagging of shipments, as well as auditing AWBs to detect errors and improve data entry, are key aspects of your role. You will also monitor expenses through daily vehicle log checks, ensure timely reimbursement of fuel conveyance expenses to staff, and support sales in bills distribution and collections. Safety is paramount, and you will oversee the safe handling of all shipments at the service center, including handling security exceptions with the security team. To support a high-performing team, you will provide direction, guidance, and support to employees to help them effectively discharge their duties. Key result areas and performance indicators include driving service quality and excellence, operational productivity, accuracy in data capture, achievement of target NPS scores, and adherence to performance management system timelines and guidelines. Your performance will be measured based on key performance indicators such as adherence to committed pickup timings, timely connectivity of outbound loads, accuracy in data capture, and achieving target NPS scores for the service center. You will also drive operational process efficiency and capability, ensuring an increase in operational productivity and adherence to performance management system timelines and guidelines.,

You will be responsible for handling Ridobiko's daily operations, including managing customer pickup & drops and follow-ups. Your role will involve building and growing the business by identifying opportunities, managing customer relationships, and driving operational excellence. Additionally, you will be expected to maintain smooth operational workflows. Ridobiko is a two-wheeler leasing firm with a presence across 31 cities and is the largest fleet owner in North India. We provide two-wheelers for rent and traveling, making it easy for our customers to commute conveniently.,

As a Trade Operations Analyst at our Mumbai office, you will be responsible for coordinating and monitoring complex international trade transactions. Your role will involve ensuring seamless communication between multiple stakeholders, managing operational workflows, and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You will be an integral part of our Trade Documentary team, which plays a crucial role in supporting the efficient execution of Trade Finance operations within the Bank. This team is essential to the Bank's core strategy, handling transactions globally and minimizing risk. Joining our global, purpose-led business will provide you with the resources to support your unique career aspirations. This is your chance to solve complex problems, drive innovation and change, and help us achieve our strategic ambitions. The Trade Documentary team is part of our Transformation, Technology, and Operations function. Our Transformation, Technology & Operations (T&O) team is the powerhouse of the Bank, aiming to be agile and ready for tomorrow, today. We foster innovation and build banking solutions that support communities to prosper. Working with us means protecting the reputation and legacy of a 170-year-old organization while driving progress and continuous evolution. Key Responsibilities: - Accurately process all documents in compliance with statutory regulatory and internal operational instructions. - Maintain process documentation, including workflow diagrams, department operating instructions, and process manuals. - Ensure high productivity and completion of tasks within assigned cycle times with high accuracy in executing transactions. - Identify opportunities for process optimization and automation to enhance operational efficiency and reduce risk. Skills and Experience: - Some experience in trade finance operations within a banking or financial institution. - Excellent analytical, problem-solving, and decision-making skills. - Ability to work effectively in a fast-paced, deadline-driven environment. - Strong communication and interpersonal skills to collaborate with stakeholders at all levels. - Attention to detail and a high level of accuracy in executing trade finance operations. Competencies: - Action Oriented - Collaborates - Customer Focus - Gives Clarity & Guidance - Manages Ambiguity - Develops Talent - Drives Vision & Purpose - Nimble Learning - Decision Quality - Courage - Instills Trust - Strategic Mindset Join us at Standard Chartered, an international bank committed to making a positive difference for our clients, communities, and employees. We value diversity, inclusion, and continuous improvement, providing opportunities for growth and purposeful careers. If you are ready to contribute to driving commerce and prosperity through our unique diversity, we want to hear from you. Our offerings include core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive and values-driven environment where everyone feels respected and can realize their full potential. Recruitment Assessments: Some roles may involve assessments to determine suitability for the position. If you are invited to take an assessment, it indicates that your application has progressed to an important stage of our recruitment process. For more information and to explore career opportunities, visit our careers website at www.sc.com/careers.,

As the Customer Experience Manager at BHIVE Workspace in Bangalore, you will be responsible for leading the conceptualization and continuous improvement of the on-site member journey. In this role, you will collaborate cross-functionally with Operations, Community Management, Design, and Marketing teams to integrate service touchpoints into the physical environments. Your primary focus will be on establishing a playbook that standardizes best practices, culture-building initiatives, and consistent service delivery across all locations. Key Responsibilities: 1. Product Strategy & Vision: Define a clear vision for the coworking experience by blending physical design elements with outstanding service quality. Align product goals with the broader organizational strategy to create a competitive, community-oriented brand identity. 2. Experience Playbook Creation: Develop and maintain a comprehensive Experience Playbook outlining core values, design guidelines, service standards, and operational procedures. Ensure team members and vendors understand and embrace these guidelines to foster a cohesive and consistent culture. 3. Physical & Service Design: Collaborate with architects and interior designers on space layouts to ensure efficient workflows, intuitive navigation, and brand-consistent aesthetics. Create service touchpoints that amplify user satisfaction and community building. 4. Customer Journey Mapping: Map every step of the member lifecycle, capturing key pain points and opportunities for delight. Refine and update journey maps using member feedback, market trends, and operational insights. 5. Service Quality & Operational Excellence: Define and uphold service standards and SOPs across all sites. Collaborate with Operations and Community Managers to empower front-line staff to deliver friendly, knowledgeable, and culturally aligned service. 6. Cross-functional Collaboration: Work closely with Marketing to integrate brand messaging into offline experiences and events. Partner with the Digital Product Manager to create a unified online-offline journey. 7. Project Management & Execution: Oversee the rollout of physical product enhancements and service initiatives. Manage timelines, budgets, and vendor relationships for high-quality, on-time project execution. 8. User Research & Feedback: Conduct on-site observations, member interviews, and surveys to gather real-time feedback. Utilize data to iterate on space layouts, service offerings, and community initiatives. 9. Performance Metrics & Continuous Improvement: Define and track KPIs to drive continuous improvement. Update the Experience Playbook with new insights and best practices. 10. Innovation & Thought Leadership: Stay updated on developments in hospitality, coworking, and retail to integrate fresh ideas. Advocate for innovative features that enhance the coworking proposition. Qualifications & Requirements: - Educational Background: Bachelor's degree in Business, Hospitality, Design, Engineering, or related field. MBA or postgraduate degree is a plus. - Professional Experience: 5+ years in product management, service design, or customer experience roles. Demonstrated success in bridging physical design and service-oriented processes. - Core Competencies: Strong knowledge of user-centric service design, customer journey mapping, and operational workflows. Excellent communication and leadership skills. - Soft Skills: People-focused mindset, adaptable, proactive, analytical, and collaborative. - BHIVE Group Overview: BHIVE Group aims to revolutionize managed offices & enterprise coworking spaces in Bengaluru. The mission is to be amongst the most loved and admired real estate companies of India by 2033. Join BHIVE Workspace to contribute to the startup ecosystem in India and be part of a passionate, youthful, and vibrant team in the Central Business District of Bangalore. As an Equal Opportunity Employer, BHIVE values diversity and inclusivity, offering impactful work and exciting prizes through the Employee Referral Policy.,

The Head of Project Management is a crucial position responsible for overseeing the planning, execution, and successful delivery of key technical projects in India and globally. As an individual contributor, you will work closely with the Managing Director and the Operations Team to ensure project success. Your role will involve leading and managing technical projects, collaborating with the Managing Director to align projects with business objectives, and coordinating with the Operations Team for effective planning and implementation. You will be responsible for developing detailed project plans, identifying and managing project risks, and working across teams to ensure successful collaboration and project execution. Monitoring project progress, maintaining stakeholder communication, and ensuring quality and compliance with company standards are also key aspects of this role. Additionally, you will be expected to drive continuous improvement in project management practices and facilitate documentation and reporting for accurate tracking of milestones and deliverables. The ideal candidate will have a Bachelor's degree in engineering, Project Management, or a related technical field, along with a minimum of 10 years of experience in technical project management. Strong experience in hardware/technical projects, familiarity with operational workflows, and proficiency in Agile project management are desired qualifications. Excellent communication, problem-solving, and critical thinking skills are essential for managing complex project challenges and stakeholder relationships effectively. If you are passionate about driving business growth, fostering relationships, and contributing to a vision of excellence, we invite you to apply for this exciting opportunity as the Head of Project Management.,

Responsibilities Key Responsibilities Operational Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries) Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers Monitor daily loads and plan delivery and pick-up schedules accordingly Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESAs and Consolidators Ensure safe, timely and profitable delivery of shipments to customers and work towards reduction of instances of undelivered shipments, RTO instances, etc. Monitor regulatory paperwork (octroi, sales tax, etc.) for completeness and accuracy; Ensure coordination with origin/customer in case of incomplete paperwork Ensure availability of sufficient vehicles for inbound / outbound operations Oversee vehicle placement at bays and monitor the carting/ loading, tally processes etc Ensure safe handling of all shipments and report any damaged cases to the origin/ hub Oversee the work of supervisors to ensure adherence to the operational workflows and standard operating procedures (SOPs) Handle all exception cases; On a daily basis check on the exceptions of the previous day and ensure follow up for closure/ resolution of the same Ensure smooth conduct of all operation support activities as per defined timelines and requirements in terms of mail reverts and handling of all exception cases e.g. regulatory issues, priority/ urgent shipment connections, etc. Monitor attendance and leaves for the staff on a daily basis and plan operations accordingly Conduct daily staff briefings, including communication regarding any operational changes, route changes etc Monitor performance of staff in the PUD/ DC and ensure conduct of trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally Generate and maintain MIS related to the PUD / DC People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers Mentor and coach subordinates to develop the teams capabilities and build a robust succession pipeline Ensure that the PUD/DC is adequately staffed as per the manpower requirements Ensure high level of employee engagement and retention of key performers Key Result Areas and Key Performance Indicators S.no Key Result Areas Key Performance Indicators Optimize costs in the PUD / DC % reduction in overall Operating Costs for PUD / DC(i.e. OCPK and PCPM) Adherence of fleet procurement cost per kilometer within set threshold level % Fleet utilization for all milk run vehicles % reduction in market car hire costs Drive service quality and excellence in the PUD / DC Timely connectivity of outbound loads to the Hub (% compliance) Timely updation of status (in scan, out scan, exceptions, Proof of Delivery, Delivery Challansetc) in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit % Exceptions closed within TAT Ensure Security of Shipments Number of open regional security related cases in the PUD / DC Ensure Regulatory Compliance Compliance to all applicable regulatory requirements and paperwork Drive Operations Process Efficiency and capability % increase in operational productivity in the PUD / DC (measured as shipments/ employee or tonnage/ employee) Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Support Employee Capability Building % Key positions within team with identified successors / potential successors Drive employee morale and engagement Employee Attrition (%) Show more Show less

Key Responsibilities Responsibilities Operational Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries) Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connec tivity to customers Monitor daily loads and plan delivery and pick-up schedules accordingly Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESAs and Consolidators Ensure safe, timely and profitable delivery of shipments to customers and work towards reduction of instances of undelivered shipments, RTO instances, etc. Monitor regulatory paperwork (octroi, sales tax, etc.) for completeness and accuracy Ensure coordination with origin/customer in case of incomplete paperwork Ensure availability of sufficient vehicles for inbound / outbound operations Oversee vehicle placement at bays and monitor the carting/ loading, tally processes etc Ensure safe handling of all shipments and report any damaged cases to the origin/ hub Oversee the work of supervisors to e nsure adherence to the operational workflows and standard operating procedures (SOPs) Handle all exception cases On a daily basis check on the exceptions of the previous day and ensure follow up for closure/ resolution of the same Ensure smooth conduct of all operation support activities as per defined timelines and requirements in terms of mail reverts and handling of all exception cases e.g. regulatory issues, priority/ urgent shipment connections, etc. Monitor attendance and leaves for the staff on a daily basis and plan operations accordingly Conduct daily staff briefings, including communication regarding any operational changes, route changes etc Monitor performance of staff in the PUD/ DC and ensure conduct of trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally Generate and maintain MIS related to the PUD / DC People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers Mentor and coach subordinates to develop the team's capabilities and build a robust succession pipeline Ensure that the PUD/DC is adequately staffed as per the manpower requirements Ensure high level of employee engagement and retention of key performers Key Result Areas and Key Performance Indicators S.no Key Result Areas Key Performance Indicators 1. Optimize costs in the PUD / DC . % reduction in overall Operating Costs for PUD / DC(i.e. OCPK and PCPM) . Adherence of fleet procurement cost per kilometer within set threshold level . % Fleet utilization for all milk run vehicles . % reduction in market car hire costs 2. Drive service quality and excellence in the PUD / DC . Timely connectivity of outbound loads to the Hub (% compliance) . Timely updation of status (in scan, out scan, exceptions, Proof of Delivery, Delivery Challansetc) in the system (% compliance within TAT) . Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit . % Exceptions closed within TAT 3. Ensure Security of Shipments . Number of open regional security related cases in the PUD / DC 4. Ensure Regulatory Compliance . Compliance to all applicable regulatory requirements and paperwork 5. Drive Operations Process Efficiency and capability . % increase in operational productivity in the PUD / DC (measured as shipments/ employee or tonnage/ employee) 6. Ensure Performance Driven Culture . Adherence to Performance Management system timelines and guidelines 7. Support Employee Capability Building . % Key positions within team with identified successors / potential successors 8. Drive employee morale and engagement . Employee Attrition (%)

As a System Architect, you will be responsible for leading the development and implementation of our Core Banking & Financial Service Solution in an on-premise environment. Your role will involve coordinating the development process, ensuring alignment with the existing system design and architecture, and overseeing successful deployment and integration. Your key responsibilities will include leading and coordinating the development of CBFSS while ensuring adherence to the approved system design and architecture. You will also plan and execute the on-premise deployment of CBFSS to ensure system reliability, security, and compliance. Working closely with developers, testers, DevOps engineers, and business stakeholders is essential to ensure smooth execution. Additionally, you will provide guidance on best practices in Java Spring Boot, React, PostgreSQL, MongoDB, and related technologies to ensure system scalability, security, and compliance with NBFC and financial industry standards. Identifying and resolving technical bottlenecks, optimizing system performance, and ensuring seamless operations will be part of your responsibilities. You will oversee third-party integrations, API Gateway setup, and authentication mechanisms while maintaining technical documentation, system configurations, and implementation reports. To be successful in this role, you should have 6+ years of experience in software architecture, development, and implementation of enterprise applications. Hands-on experience with Java Spring Boot, React, PostgreSQL, MongoDB, and microservices architecture is required. Strong expertise in on-premise deployment, server configurations, and system administration is essential. Knowledge of high-availability architecture, security best practices, and enterprise IT infrastructure is also necessary. Familiarity with API Gateway, authentication mechanisms (OAuth, JWT), and data security is a plus. Experience working in Agile development environments and coordinating with cross-functional teams is beneficial. An understanding of financial sector regulations, compliance, and operational workflows will be advantageous. Preferred qualifications include a Bachelors or Masters degree in Computer Science, Information Technology, or related field. Experience in NBFC, Banking, or Financial Services domain is preferred. Certification in Enterprise Architecture (TOGAF), DevOps, or Cloud Technologies is an advantage. Join us to be a key contributor to a next-generation financial solution and work in a dynamic, fast-paced environment with the latest technologies. We offer a competitive salary and benefits with growth opportunities. This is a full-time position with benefits including a flexible schedule, health insurance, life insurance, and Provident Fund. The work schedule is day shift, Monday to Friday, with performance bonus and yearly bonus. Proficiency in Malayalam is required, and the work location is in person.,

As a talented Trade Operations Analyst at Standard Chartered in Mumbai, India, you will play a crucial role in coordinating and monitoring complex international trade transactions. Your responsibilities will include ensuring seamless communication among various stakeholders, managing operational workflows, and supporting the efficient execution of global trade processes while maintaining compliance with regulatory standards. You will be an integral part of the Trade Documentary team, which plays a vital role in the Bank's core strategy by handling transactions globally and minimizing risks. This position offers you the opportunity to work in a global, purpose-led business that provides the necessary resources to support your unique career aspirations. By joining this team, you will be able to solve complex problems, drive innovation, and contribute to achieving the Bank's strategic ambitions. The Trade Documentary team operates within the Transformation, Technology, and Operations function of the Bank. The Transformation, Technology, and Operations (T&O) team at Standard Chartered serves as the powerhouse for the Bank, aiming to be agile and prepared for the future. This team fosters innovation and builds banking solutions that support communities to prosper. Working within T&O provides an environment where talented individuals are encouraged to grow, learn, and thrive, enabling them to drive their career journeys and reach their full potential. Your key responsibilities will include ensuring accurate processing of all documents in compliance with regulatory and internal operational instructions, maintaining process documentation, and identifying opportunities for process optimization and automation to enhance operational efficiency and reduce risk. You will need to demonstrate excellent analytical, problem-solving, and decision-making skills, along with the ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and interpersonal skills are essential to collaborate with stakeholders at all levels, while attention to detail and a high level of accuracy are required in executing trade finance operations. Standard Chartered is an international bank committed to making a positive difference for its clients, communities, and employees. With a history of over 170 years, the Bank values innovation, growth, and continuous improvement. By working at Standard Chartered, you will have the opportunity to contribute to driving commerce and prosperity through the Bank's unique diversity, living by its valued behaviors and brand promise. The Bank offers a range of benefits, including core bank funding for retirement savings, medical and life insurance, flexible working options, and proactive wellbeing support. Additionally, you will have access to continuous learning opportunities to support your growth and development. If you are looking for a purpose-driven career in a bank that values diversity and inclusion, Standard Chartered is the place for you. Join us in our mission to build a better future for all through our collective efforts and unique talents. Visit our careers website at www.sc.com/careers to explore opportunities and be part of our inclusive and values-driven organization.,

You are a skilled DLP Operations Analyst with over 3 years of experience, looking to join a security operations team based in Mumbai. Your expertise lies in managing Data Loss Prevention (DLP) tools, particularly Zscaler, and you possess a deep understanding of operational workflows and incident response mechanisms related to data protection. Your primary responsibilities will include monitoring, analyzing, and responding to DLP alerts and incidents following predefined processes. You will be tasked with investigating potential data leakage scenarios, collaborating with internal stakeholders for resolution, and maintaining thorough incident documentation to ensure timely case closure. Additionally, you will be responsible for generating and sharing regular reports and dashboards highlighting DLP incidents and trends. Your role will also involve optimizing DLP policies based on alert analysis, false positives, user behavior, and emerging security threats, in coordination with InfoSec, IT, and compliance teams to enhance data protection frameworks. To excel in this role, you must have a minimum of 3 years of experience in security operations, with a specific focus on DLP. Proficiency in Zscaler DLP or equivalent tools is essential, along with a solid grasp of incident handling and triage within a security operations environment. Your strong analytical, documentation, and reporting skills will be crucial, enabling you to interpret and fine-tune DLP policies for enhanced detection capabilities with minimal false positives. Effective verbal and written communication skills are a must, and a collaborative work approach will be beneficial in engaging with cross-functional teams. If you are available to join immediately or within a short notice period, you would be a preferred candidate for this position. Stay informed about the latest DLP technologies and industry best practices to continually propose process improvements and contribute to the strengthening of data protection measures.,

As a Finance and Operations Associate, you will play a crucial role in various aspects of the company's financial, operational, administrative, and HR functions. Your responsibilities will include: Finance & Financial Streamlining: - Developing and maintaining financial dashboards to provide real-time business insights. - Automating repetitive financial tasks and reporting mechanisms to improve efficiency. - Supporting financial planning, budgeting, and forecasting activities. - Optimizing cash flow management and working capital requirements. - Coordinating with external accountants and auditors to ensure compliance. - Identifying cost optimization opportunities across the organization. Business Operations: - Assisting in developing and implementing standard operating procedures. - Supporting vendor management and contract negotiations. - Streamlining operational workflows and eliminating bottlenecks to enhance productivity. Administrative Support: - Handling correspondence and follow-ups effectively. - Managing travel arrangements for the Founders and coordinating logistics as required. - Ensuring smooth day-to-day administrative operations of the office. HR Support: - Assisting in recruitment coordination and onboarding processes. - Supporting employee engagement initiatives and culture-building activities. - Helping maintain HR documentation and employee records accurately. - Assisting in performance review processes and feedback collection. - Streamlining HR processes and documentation for efficiency. Required Qualifications: - Bachelor's degree in Business Administration, Commerce, Economics, or a related field. - 1-3 years of experience in a startup or similar fast-paced environment. - Strong analytical and problem-solving skills. - Excellent communication skills (both written and verbal). - Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word). - Ability to handle confidential information with discretion. - Exposure to SaaS businesses will be a plus. This full-time, permanent position offers benefits including food, health insurance, paid time off, and provident fund. You will be required to work from the office in Gurgaon. When applying, please provide your total years of experience, current CTC, and expected CTC.,

As a member of the Freight Logistics and Operations team at Kuehne+Nagel, you will be instrumental in streamlining processes and ensuring the smooth movement of inventory and shipments. Your efforts will not only optimize operations but also play a crucial role in ensuring timely delivery of vital medicines to patients and other essential goods to various destinations. Your work at Kuehne+Nagel will have a far-reaching impact that extends beyond what meets the eye. The Engineer Run Team is responsible for shaping and executing service strategies for customers, with a focus on meeting or exceeding targets related to quality, cost, and timing. By challenging existing solutions and driving innovation, the team aims to enhance efficiency, improve service quality, foster sustainability, and elevate the overall customer experience. Key Responsibilities: - Enhance customer satisfaction to drive business growth, with a particular emphasis on the customer experience as the overarching goal. - Continuously assess and enhance support efforts and system stability to maintain operational standards. - Improve operational processes and Customer Data Management to increase efficiency. - Promote digital supply chain solutions, evaluate new features/services, and manage digital roll-outs for customers. - Ensure accurate planning and execution of change requests, manage hypercare, and support continuous improvement. - Ensure compliance with GxP and GDP guidelines, quality agreements, and regulatory standards. Qualifications and Skills Required: - 5+ years of experience in 4PL services and logistics operations. - Expertise in project management, change management, and management reporting. - Strong knowledge of finance processes in logistics and supply chains. - Skilled in proposing and implementing digital solutions. - Experience in managing relationships with high-level customer stakeholders. - Deep understanding of logistics processes and operational workflows. - Proven ability to align operational delivery with customer satisfaction and strategic goals. At Kuehne + Nagel, we value professionals who are passionate about driving digital innovation, enhancing operational efficiency, and delivering exceptional customer experiences. If you have a background in stakeholder management, conducting service reviews like QBRs, and are committed to continuous improvement while ensuring compliance with industry standards, you will thrive in our organization. Join us at Kuehne+Nagel, where your contributions in the field of logistics go beyond everyday operations and make a meaningful impact on people's lives worldwide. As a global leader, we offer a supportive environment where your career can truly make a difference, whether it's delivering life-saving medicines, developing sustainable transportation solutions, or supporting local communities. If you are driven by the desire to create positive change, innovate, and excel in the field of logistics, Kuehne+Nagel is the place for you.,

As an operations intern at our company, you will play a crucial role in supporting our operations team with day-to-day activities. Your proactive and detail-oriented approach will be essential in streamlining business processes, coordinating between departments, and ensuring smooth operational workflows. Your responsibilities will include managing daily operational tasks and administrative activities, coordinating with internal teams to ensure the timely execution of tasks, maintaining and updating operational databases, reports, and documentation. You will also be expected to help identify inefficiencies and suggest improvements in workflow, ensure compliance with internal processes and company standards, and perform any other duties assigned by the operations team. About Company: Fargate is a next-generation IT service provider dedicated to resolving information system-related problems and creating new business approaches for managing data and business routines. We integrate modern software methodologies to help our clients stay ahead in the ever-evolving digital landscape.,

Responsible for all inbound, outbound and transit operations at the Air Hub during the shift for DP, Apex and International shipments; Ensure timely and accurate connections of shipments onto the air network during the shift Key Responsibilities Operational Supervise the entire shift operations in terms of inbound, outbound and transit operations for DP / Apex / International shipments mainly in terms of tally, documentation and carting/ loading operations for Ensuring timely and accurate connections of DP, Apex and International loads onto the approved air network (BDA and commercial flights) Ensuring the timely and accurate dispatch of inbound DP, International and E-Retail loads to the respective service centers during the shift Ensuring the timely, accurate and profitable delivery of all Apex shipments to customers Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit Apex loads during the shift; Also ensure completion of all regulatory clearances and paperwork for International shipments Coordinate with check-posts and nakas for clearance of shipments Oversee the work of supervisors in the shift to ensure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the air hub Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned PUD Centers / Service Centers Ensure code updations for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same Handle all exception cases during the shift; On a daily basis check on the exceptions of the previous shifts and ensure follow up for closure/ resolution of the same Ensure availability of sufficient vehicles during the shift for inbound / outbound operations Oversee vehicle placement at bays and monitor the carting and tally operations during the shift Undertake SLAH (stock lying at hub) checking for the shift and take appropriate action for the same Handle all internal/ external communications during the shift for smooth operations Check and revert on mails from management, in conjunction with relevant departments Check attendance and leave data for all staff in the shift; Plan daily operations within the shift as per the loads and attendance Conduct daily staff briefings, including communication regarding any operational changes in the shift Support the Head Air Hub in shift planning Ensure safe handling of all shipments and report any damage cases to the origin Ensure adequate manning of the Air Hub during the shift in terms of full-time employees, PDAs, loaders, etc. Monitor performance of staff during the shift and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally Responsible for generation of all MIS related to Air Hub operations during the shift People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators Optimize fleet costs in the hub % Fleet utilization for all milk-runs / feeder runs from the hub Drive service quality and excellence in the Air Hub Timely connectivity of inbound loads to the service centers (% compliance) % Stock lying at hub (SLAH) % Consolidated bagging from the hub Timely updation of status in the system (% compliance within TAT) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) Number of instances of misroutes and misconnections Timely communication with origin in case of exceptions (% closure within TAT) Timely communication with service centers in case of any network delays etc Ensure Network Health and capacity utilization in region Adherence to network timelines ( number of instances of delays in arrival and departure schedules) % connectivity of shipments picked up within the cutoff times to scheduled BDA flights Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Show more Show less

As a valuable member of our team, you will be responsible for assisting in managing and updating client investment portfolios, supporting daily transaction processing and data entry tasks. Your role will also involve helping with Know Your Customer (KYC) procedures, client onboarding, and compliance documentation. Additionally, you will be expected to prepare financial reports and summaries of market research findings to aid in decision-making processes. You will collaborate closely with the advisory team to ensure the successful execution of investment strategies. It is crucial that you maintain accuracy in records and provide support in operational workflows to contribute to the overall efficiency of the team.,

As a Program Manager at Office Beacon, a global leader in Business Process Outsourcing (BPO), you will be responsible for leading the execution of critical cross-functional initiatives across our India operations and supporting international expansions, including South Africa. Your role will involve ensuring seamless program delivery, cross-departmental alignment, operational readiness, and cultural integration. You will serve as the central execution owner for high-impact training rollouts, onboarding, resource planning, and service standard enforcement. This position requires deep coordination across HR, IT, Sales, Operations, and Facilities, with direct accountability for project timelines, budget adherence, performance metrics, and continuous improvement initiatives. Your responsibilities will include leading the end-to-end execution of strategic programs aligned with business expansion and quality objectives. You will define and manage program timelines, milestones, resource requirements, and key performance indicators (KPIs). Collaborating with Subject Matter Experts (SMEs), you will translate SOPs and service standards into scalable operational workflows. Additionally, you will conduct post-launch assessments and apply lessons learned to optimize future rollouts. In this role, you will coordinate seamlessly with internal departments such as HR, IT, Operations, Sales, and Facilities to ensure successful execution of program deliverables. You will manage cross-functional resourcing and proactively resolve bottlenecks. Your responsibilities will also include overseeing the operationalization of training content, maintaining real-time oversight of training delivery, and tracking program health indicators. As a Program Manager, you will partner with HR to implement a robust hiring funnel, ensure seamless onboarding, and early-stage performance readiness of new hires. You will own and manage program budgets related to training, hiring logistics, tools, and enablement infrastructure, monitoring budget utilization and providing regular reporting to leadership. Additionally, you will serve as the central point of contact for program-level reporting and executive updates, generating dashboards, risk assessments, and strategic summaries for senior leadership and client-facing discussions. Furthermore, you will act as a cultural ambassador during global expansion, fostering local leadership development and leading the resolution of critical issues to ensure business continuity. The ideal candidate will have a Bachelor's degree in Business Administration, Operations Management, or a related discipline, along with a minimum of 8 years of experience in program or project management. Experience within the BPO, shared services, or workforce enablement domains is preferred, and familiarity with the Promotional Products Industry will be considered an added advantage. Proficiency in project management tools, Excel, Google Workspace, and data-driven reporting is required, along with excellent analytical, communication, and stakeholder engagement skills. Certification such as PMP, PRINCE2, or Agile is preferred but not mandatory.,

As a Campaign Creation specialist, you will be responsible for developing, strategizing, and executing marketing campaigns that are tailored to meet predefined objectives and targets. Your role will involve collaborating closely with cross-functional teams to ensure flawless execution of campaigns within specified timelines. You will also provide content and creative support by assisting in crafting and refining campaign content in collaboration with the creative team to maximize impact and engagement. Additionally, you will optimize operational workflows to boost productivity and efficiency across various departments while managing internal communications and documentation pertaining to operational processes. In this role, you will conduct in-depth analysis of campaign data to derive actionable insights for performance enhancement. You will contribute to the preparation of comprehensive reports and dashboards to effectively communicate campaign outcomes to stakeholders. Your responsibilities will also include handling administrative tasks such as scheduling meetings, managing calendars, and coordinating events related to campaigns and operations. To succeed in this role, you should possess excellent written and verbal communication skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), meticulous attention to detail, and the ability to thrive in a fast-paced environment. A demonstrated sense of ownership and a relentless pursuit of targets while prioritizing customer experience are essential qualities for this position. Moreover, you should be willing to learn new skills based on the requirements of the team.,

As an operational manager, your primary responsibility is to ensure adherence to operational workflows and standard operating procedures (SOPs) for service centre outbound operations. You will be monitoring the daily in scan and out scan of shipments and related paperwork to maintain efficiency in operations. Daily staff briefings will be conducted by you to communicate operational changes, route adjustments, and other relevant information to the team. It will be your duty to distribute pickups among the team members and guarantee timely pickups from regular customers as per agreed cut-off times. You are expected to work towards reducing nil pickup wastages among regular clients through feedback, client visits, teleinteraction, and monitoring staff productivity. The correctness of cash sale bookings, pickup address, pickup times, etc., should be ensured by you and any pickup exceptions must be reported to Customer Service/Sales for feedback. Timely and accurate data capture for all pickups, as well as timely deposit of cash sale amounts collected to accounts, will be under your purview. You will oversee the connection of outbound loads onto hubs/warehouses to meet delivery commitments and monitor operations processes on sorting and bagging of shipments. Additionally, you will be responsible for monitoring expenses, vehicle log checks, fuel conveyance expenses reimbursement, AWB audits, and Net Service Levels. Supporting sales in bills distribution and collections will be part of your role, along with ensuring safe handling of all shipments at the service center and managing security exceptions in collaboration with the security team. Conducting performance evaluations of staff, organizing regular trainings for employees, PDAs, and maintaining adequate manpower in terms of full-time employees and PDAs are also key aspects of your job. Lastly, generating and maintaining Management Information System (MIS) related to the service center and providing direction, guidance, and support to employees to help them effectively discharge their duties are crucial responsibilities that you will be expected to fulfill.,