Community Manager

2 years

2 - 3 Lacs

Posted:20 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Only Female Candidate Required

As the Community Manager, you'll be the face and heartbeat of Divine Co-Working. This leadership role combines operations management, community engagement, marketing, and client relations into one dynamic position.

You'll ensure that our members have an exceptional experience from the moment they walk in, foster a sense of belonging among the community, and take ownership of driving growth and operational excellence at the space.

Key Roles & Responsibilities

Community Engagement & Experience

  • Build, nurture, and engage a thriving community of members.
  • Plan and execute events, workshops, and networking sessions that add value to members.
  • Act as the first point of contact for all members addressing queries, resolving issues, and ensuring high satisfaction.
  • Cultivate meaningful relationships that foster collaboration and referrals.
  • Gather member feedback and continuously improve community experiences.

Operations Management

  • Oversee daily operations of the coworking space including check-ins, facility maintenance, and security.
  • Manage front-desk activities member onboarding, registration, visitor management, and mail handling.
  • Supervise housekeeping, pantry, and technical support teams to ensure smooth operations.
  • Handle invoicing, billing, rent collections, and petty cash management.
  • Coordinate with vendors, facility partners, and service providers for uninterrupted operations.

Sales, Marketing & Business Growth

  • Collaborate on marketing campaigns to attract new members and retain existing ones.
  • Manage Divine Co-Workings social media pages with engaging, creative, and authentic content.
  • Assist in lead generation through events, referrals, and digital platforms.
  • Conduct tours for prospective clients and convert leads into members.
  • Represent Divine Co-Working at networking events, collaborations, and partnerships.

Leadership & Administration

  • Supervise front office and support staff, ensuring professionalism and efficiency.
  • Maintain accurate data, records, and reports related to operations and member engagement.
  • Prepare weekly and monthly performance summaries and present insights to management.
  • Ensure compliance with company policies, safety standards, and operational protocols.

Required Skills & Qualifications

  • Bachelor's degree in Hospitality, Business, Marketing, or related field.
  • MBA or prior management experience is a plus.
  • 02 years of experience in community management, coworking, events, or hospitality.
  • Excellent communication skills in English, Hindi, and Marathi.
  • Strong interpersonal and customer relationship-building skills.
  • Proficiency in MS Office, Excel, CRM tools, and social media platforms.
  • Creative thinker with strong organizational and multitasking abilities.
  • Confident, proactive, and comfortable managing multiple responsibilities independently.

Why You'll Love Working with Us

  • Leadership Opportunity: Take charge of the coworking operations and community.
  • Vibrant Culture: Work in a lively, inspiring, and collaborative environment.
  • Career Growth: Hands-on exposure in management, events, and business operations.
  • Networking Benefits: Access to a diverse professional community and partnership opportunities.
  • Perks:
  • Complimentary coworking membership, flexible workspace, and performance-based incentives.
  • Learning: Gain real-world experience in marketing, leadership, and entrepreneurship.

Were looking for a dynamic, self-motivated, and people-oriented leader

who enjoys interacting with others, organizing activities, and creating meaningful connections.
If you're someone who thrives in a social, fast-paced environment and wants to make a visible impact — this role is for you.

Job Types: Full-time, Permanent

Pay: ₹21,000.00 - ₹26,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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