Commercial Manager For Ecommerce-Waaree Energies Ltd

Dear Candidates,

Greetings from Waaree Energies !!

We are hiring for Commerical manager for our company.

Company name - Waaree Energies Ltd

Location- Surat

Experience -Min 7+ years in Commercial Manager. SAP is Mandatory.

Qualification- Any Graduate & PG.

Job Role -

Job Responsibilities:

Order Processing and Invoicing:

• Process customer orders accurately and efficiently to ensure timely fulfilment.
• Generate invoices promptly and accurately for all orders processed.
• Orders received before 10 am must be processed on the same day and executed by 2:30 pm to ensure that the warehouse can dispatch them by 4 pm on the same day.
• After automation with SAP and Unicommerce, it's necessary to conduct daily checks to verify the accuracy of the data.

Order Processing TAT (Turnaround Time):

• Monitor and maintain optimal order processing turnaround times to meet customer expectations.
• Identify bottlenecks in the order processing workflow and implement process improvements as needed.

Cancellation, Return, Refund, and Replacement Handling:

• Manage cancellation requests, returns, refunds, and replacements in accordance with company policies and procedures.
• Ensure timely resolution of customer inquiries and complaints related to cancellations, returns, refunds, and replacements.

Account Reconciliation:

• Reconcile financial transactions and accounts to ensure accuracy and integrity of financial data.
• Investigate and resolve any discrepancies or errors in account reconciliations.

Debit and Credit Note Management:

• Issue debit and credit notes as necessary for adjustments to invoices or financial transactions.
• Maintain proper documentation and records of debit and credit notes issued.

Insurance Claim Handling:

• Facilitate the processing of insurance claims for damaged or lost shipments.
• Coordinate with insurance providers and carriers to ensure timely resolution of claims.

Vendor Payment Processing:

• Manage the vendor payment process, including invoice verification, approval, and payment disbursement.
• Ensure compliance with payment terms and contractual agreements with vendors.

Credit Control:

• Monitor customer credit accounts and collections to minimize bad debt risk.
• Implement credit control measures to ensure timely payment from customers.
• The Commercial Executive will be have access to all portals and will be accountable for securing payments and collections. In the event of any bottlenecks, they are responsible for escalating issues according to the escalation matrix.

E-invoice and GST Compliance:

• Ensure compliance with e-invoicing regulations and GST (Goods and Services Tax) requirements.
• Prepare and submit GST returns and reports in a timely manner.

E-way Bill, TDS, and TCS Compliance:

• Generate e-way bills for interstate movement of goods as per GST regulations.
• Deduct and remit TDS (Tax Deducted at Source) and TCS (Tax Collected at Source) as applicable.

Commercial Negotiation:

• Negotiate with payment gateway providers to secure favorable terms and incentives such as cashback offers and bank promotions.
• Initiate new promotional offers and discounts in collaboration with marketing teams on a monthly basis.

Financial Reporting:

• Prepare monthly summaries of profit and loss (P&L) statements to track financial performance.
• Analyze key financial metrics and trends to provide insights and recommendations for business improvement.

Billing and Payment Collection

• Coordinate billing processes for Waaree America customers and ensure timely payment collection.
• Liaise with the finance team to reconcile accounts and resolve any billing discrepancies.

Inventory Management and Control:

• Conduct stock reconciliations with warehouse inventory records to ensure accuracy.
• Monitor inventory levels and implement measures to optimize stock levels and minimize stockouts.

FBA (Fulfillment by Amazon) Stock Management:

• Maintain control over FBA stock levels and reconcile inventory records with Amazon's FBA platform.
• Coordinate with Amazon Seller Central to address any discrepancies or issues related to FBA inventory.

Payment Confirmation and KYC Updates:

• Confirm receipt of payments and update customer accounts accordingly.
• Ensure compliance with KYC (Know Your Customer) requirements by regularly updating customer information and documentation.

Interested candidates can send their CV on deepalishingade@waaree.com

for any query related to job profile please feel free to call on 7486027374

Thanks & Regards,

Deepali

HR

Waaree Group