Job Summary: We are seeking a detail-oriented and proactive E-commerce Operations Officer to manage returns and reconciliation processes across multiple B2B e-commerce platforms . The role will involve close coordination with internal teams, external partners, and platforms to ensure timely processing of returns and accurate financial reconciliation. Key Responsibilities: Handle end-to-end return management on B2B e-commerce platforms (e.g., Amazon Business, Flipkart Wholesale, Udaan, etc.). Track, verify, and resolve return requests, disputes, and claims from B2B partners. Perform daily reconciliation of returned goods, payments, and platform transactions. Collaborate with warehouse and finance teams for physical return verification and inventory adjustments. Coordinate with platforms for missing return credits, chargebacks, and claim escalations. Maintain accurate records of returns, reconciliations, and platform communications. Generate reports and MIS related to return trends, discrepancies, and operational KPIs. Continuously optimize return and reconciliation processes for efficiency and accuracy. Requirements: Bachelors degree in commerce, Business Administration, or a related field. 13 years of experience in e-commerce operations , preferably with B2B platforms. Strong understanding of return and reconciliation workflows. Proficiency in Excel; experience with ERP/e-commerce dashboards is a plus. Excellent communication and coordination skills. Attention to detail with a problem-solving mindset. Preferred Skills: Experience working with platforms like Amazon B2B, Flipkart etc. Familiarity with GST, credit notes, and basic accounting. Ability to handle high volumes of transactional data. Job location: Beardo Warehouse - Sanand, Gujarat

Designation: Ecommerce Executive Brand: Beardo Experience: 2+ years (E-Commerce Industry) Location: Ahmedabad JOB RESPONSIBILITIES Optimizing and modifying the existing product titles, keywords, description & prices to increase the product visibility. Knowledge of product Images on Marketplaces such as Flipkart, Amazon, Nykaa, Myntra, etc. Keeping a close on inventory to minimize products out of stock ratio. Manage daily operations inward for eCommerce. Managing pricing and promotions: Coordinate with marketplace teams to set up and manage promotion (deals and price offs). Set up deals, Opt into relevant deals. Coordinating with internal and external stake holders for eCommerce operations DESIRED PROFILE • E-commerce listing experience • Proficient with Excel • Excellent Communication Skills

Key responsibilities: Payment follow-ups and bank receipt accounting Ledger reconciliation and credit management Shipment tracking and claim processing Sales team query resolution Stock & L&D audit coordination Distributor agreement handling with legal Insurance tracking and claim raising Accounts Receivable Management Should have good knowledge of excel

Key Responsibilities: Provide technical support to end-users (Windows & MacOS) Troubleshoot hardware, software, and network issues Act as the first point of contact for IT support queries Escalate complex problems to higher-level support when needed Install, configure, and maintain IT systems and assets Maintain documentation of support activities and asset inventory Collaborate with internal teams to understand business requirements Translate functional needs into technical solutions Manage IT vendors for hardware/software procurement and services Ensure contract compliance and service quality Conduct training sessions and share knowledge with users Handle IT infrastructure operations independently Documentation: Prepare and maintain network documentation, SOPs, and user guides. Manage the network link deliveries and review the performance of vendors by monthly / quarterly reviews. Managing the respective workgroup in IT ticketing tool responsible for driving your area of service Qualification & Experience Qualifications: Bachelors degree in information technology, Computer Science, or a related field Certifications ITIL, Basic certifications in network and cyber security domains. Product Knowledge – Desktop / Laptops, Firewalls, Web proxy solutions, Cloud & networking, VPN, Switching / Routing etc. Skills – Desktop support, Windows OS, Hardware and network troubleshooting. Understanding of Network and security. Experience: 4+ years of experience in end-user support and/or project execution roles. Experience in working with vendors to deploy the technology and security solutions in IT. Role – Techno-functional.

Designation: Ecommerce Performance Marketing Experience 2-7 Years Job Description: This is a growth role with Amazon Marketing Services as the main lever in focus. This role is a combination of strategy and execution, and your responsibilities will include monitoring and managing our Amazon Account ads and other channels ads. • Hands-on campaign management and execution. Monitor daily and weekly trends, ACOS, TACOS, and spend. • Manage the end-to-end process of digital advertising campaigns across Amazon, Flipkart, and Myntra, from strategic planning and budget allocation to campaign execution, optimization and performance analysis to maximize ROI • Closely track organic rank and product wise share of voice. Correlate, predict and track organic rank & revenue upliftment in sync with PPC marketing. • Collaborate with the overall growth team to share insights, develop tests, ensure PPC is aligned with topline and bottom-line goals, brainstorm ideas for growth, etc. • Drive new ideas and processes to improve the performance of campaigns across Ecommerce, including account structure, bidding, ad copy, and keyword development • Develop and maintain a professional knowledge of new or emerging trending tools within the Amazon and online shopping space • Analyse ASIN-wise performance in terms of sales, CTR, CVR, page views etc. Gather actionable insights and help perform root cause analysis for any fluctuations in revenue and overall marketing performance • Proficiency in managing moderate to large scale PPC accounts • Daily Monitoring and optimizing of Campaigns, Reporting & Analytics. • Weekly/Monthly internal review & reporting. • Experience in Beauty and Personal Care industry and Amazon Marketing Service/Flipkart Ads certification will be a Plus. Important Skills: Communication, Excel, PPT, AMS (Amazon Marketing Services) PPC Campaigns, Helium 10, Keyword.io, Amazon PI

Designation: Key Account Manager Department : E-commerce Experience: 2 - 7 years Job Responsibilities: Account management liaising with marketplace managers of Amazon, Flipkart for solving account issues, building relationships, aligning internal teams for success. Manage and oversee day-to-day operations of the E-commerce platform (viz. Amazon, Flipkart, Myntra, Ajio, etc.) Cover all activities including listing, forecasting, marketing, supply chain, payments reconciliation. Inventory planning ensuring inventory replenishment to avoid OOS/working closely with demand planning and warehousing team, ensuring the fastest time to customer by planning All India inventory disposition on primary platforms like Amazon/ Flipkart etc. Work closely with cross-functional teams to ensure that stocks and replenishment happens as per desired results. Reporting & Analysis Monitoring all e-commerce metrics, generating informational dashboards to aid decision making, analyzing data to drive interventions. Audits on listing - competition, own products, keywords, providing deep insights and inputs on observations, driving interventions to completion to achieve goal. Well-versed with PPC/AMS with 2-3 years of experience Important Skills and Experience: Comprehensive E-commerce knowledge from Product Listing, Marketing, Sales, Inventory Planning, After Sales, customer service.