Commercial Assistant

Position 2: Clerical / Commercial Assistant – Logistics

Role Summary

The Clerical / Commercial Assistant – Customs Clearance & Logistics will support import/export documentation, coordinate with customs agents, and ensure smooth logistics and statutory compliance for domestic and international shipments.

Key Responsibilities

• Prepare and maintain import/export documentation including invoices, packing lists, shipping bills, BL/AWB, and certificates.
• Coordinate with customs clearing agents (CHA) for timely customs clearance.
• Track shipment status and ensure adherence to delivery timelines.
• Liaise with freight forwarders, transporters, and internal stakeholders.
• Ensure compliance with customs regulations, DGFT guidelines, and company procedures.
• Maintain logistics records, clearance status, and cost documentation.
• Assist in resolving shipment delays, documentation discrepancies, and customs queries.
• Support cost tracking related to freight, duties, and clearance charges.

Qualifications & Experience

• Bachelor’s degree in Commerce, Logistics, or a related field.
• 1–3 years of experience in logistics, customs clearance, or commercial operations.
• Basic understanding of import/export procedures and customs documentation.
• Familiarity with Incoterms is an advantage.

Skills & Competencies

• Strong coordination and documentation skills.
• Ability to work with external agencies and internal teams.
• Good organizational and record-keeping abilities.
• Proficiency in MS Office; ERP exposure preferred.

Role Summary

The Clerical / Commercial Assistant – Invoicing & Billing will be responsible for accurate invoice creation, billing coordination, payment follow-ups, and maintaining commercial documentation to support smooth financial operations.

Key Responsibilities

• Prepare and generate customer invoices as per sales orders, contracts, and agreed commercial terms.
• Ensure accuracy of pricing, taxes (GST), discounts, and statutory details in invoices.
• Coordinate with sales, accounts, and logistics teams to validate billing data.
• Track outstanding receivables and perform regular billing follow-ups with customers.
• Maintain invoice registers, billing records, and payment status reports.
• Support reconciliation of invoices with payments and assist during audits.
• Handle customer queries related to invoices, credit notes, and debit notes.
• Ensure compliance with company policies and statutory requirements.

Qualifications & Experience

• Bachelor’s degree in Commerce, Accounting, or related discipline.
• 1–3 years of experience in invoicing, billing, or commercial operations.
• Knowledge of GST and basic accounting principles is mandatory.
• Experience using ERP systems (SAP / Oracle / Tally or similar) preferred.

Skills & Competencies

• Strong attention to detail and numerical accuracy.
• Good communication and follow-up skills.
• Proficiency in MS Excel and office tools.
• Ability to manage multiple invoices and deadlines efficiently.