1152 Collection Management Jobs - Page 27

Roles & Responsibilities Manage and drive collections for LAP and AHL portfolio across the assigned region Lead a team of on-ground collection officers and agencies to achieve recovery targets Analyze delinquency trends and implement corrective strategies Ensure adherence to compliance, regulatory norms, and fair collection practices Coordinate closely with the sales and credit teams to ensure portfolio quality Preferred candidate profile Any Graduate with 2-6years of experience. Strong knowledge of BFSI industry practices . Ability to work independently with minimal supervision Interested candidate whatsapp your CV to D.Ramesh (SH) - 9704404734 email Cv to anilkumar.u@aubank.in Or pappula.jayasri@aubank.in

Position Executive/ Sr. Executive (KYC associate) Role & responsibilities KYC Verification Understanding of booking documents Support Due Diligence team/ CRM operation team Responsible for verification of Client data Verifying KYC documentation of the Clients Perform the risk assessment of the Client Prepare monthly report Follow up with the sales associate to close the KYC of the client Understanding of end to end KYC process Preferred candidate profile Required Candidate profile and KRA Candidate should have good communication skills. Ability to interpreting alerts Candidate should have decent typing speed. Understanding of Control, Compliance Able to work on Excel sheet Exp. 3-5 years Industry Real estate/ Banking/ Insurance Location:- Greater Noida Interested Candidate Please DM to Me on 8860083736 or you can mail me at saxena.archanahr@investors-clinic.com

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Responsibilities: * Manage collection portfolio through effective payment follow-ups * Meet sales targets by upselling products * Collect overdue payments via field visits * Ensure timely credit collections Travel allowance

Collector - Endorsement This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Job Family Definition: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel. Management Level Definition: Applies basic foundation of a functions principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically a Bachelors degree or equivalent experience and/or 1-2 years related experience or Masters degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Relationship Management (CRM), Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

The Company. MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada, As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years, Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal, As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact, MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row, We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background, THIS IS A FULL-TIME POSITION, BASED IN OUR BANGALORE, INDIA OFFICE AND REPORTS DIRECTLY TO SR. RELATIONSHIP MANAGER-LOAN SERVICING. THE ROLE. As a Global Loan Recovery Specialist, You Will Be The First Point Of Contact And The Voice Of The Company In Interactions With Defaulted Borrowers. Your Primary Responsibility Will Be To Recover Defaulted Loans By Finding Effective Resolutions For Loan And Payment-related Concerns While Delivering a Superior Servicing Experience. Your Goal Is To Find Effective And Empathetic Solutions To Loan And Payment-related Challenges, Ensuring a Balanced Approach Between Recovery And Customer Satisfaction. This Includes, But Is Not Limited To. Initiating outbound phone calls and email correspondence with defaulted borrowers to ensure timely and effective collections and applying problem-solving and negotiation skills to resolve customer and account-related issues successfully. Evaluating past history of accounts and determining the best next steps for recovery efforts (payment plan, settlement, arbitration, third-party collections, etc). Preparing files for legal action or third-party collection activity. Understanding our product line and explaining loan features, terminology, and payment logistics to borrowers. Creatively utilizing resources to establish contact with delinquent borrowers, including conducting skip tracing, reference calls, and other research to achieve contact and establish a positive relationship. Analyzing trends in delinquent accounts and communicating findings to improve overall team performance. The Qualifications. Bachelor’s degree in business, finance, or a related field. 3+ years of customer-centric experience within a high-touch, fast-paced environment focused on the servicing and repayment of financial products. Prior collections work experience within financial services/B2C and/or higher education industries is highly advantageous, though a solid understanding of financial services functions is essential. Knowledge of applicable laws and regulations related to debt collection and recovery is a plus. Strong interpersonal, communication, and listening skills, with comfort in connecting with customers via phone, email, and chat. Excellent negotiation skills with a proven ability to apply critical thinking to complex problems for timely and effective resolution. Ideally possessing a background incorporating investigative research. Empathetic, collaborative, and highly accountable, A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations!. In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything, Show more Show less

Roles and Responsibilities Building synergy with Regional Office. Driving the sales of Credit Card. Collection Management. Visibility Management. Execution of BTL (Below the Line) activities. Document management, KYC, AML compliances. Will be responsible for managing a team of Off-Roll Sales employees Desired Candidate Profile Good oral and presentation skills. Good interpersonal and problem-solving skills. Self-motivated, goal oriented and multitasking. High energy and ability to create good relationship with Bank Staff Minimum Experience For Regional Relationship Officer Post Graduate with minimum 1 years of experience.( Retail Assets and Credit Cards) Graduate with minimum 3 years of experience. ( Retail Assets and Credit Cards) For Deputy Regional Relationship Officer Graduate with minimum 1 year of experience. (Retail and Credit Cards) Maximum Age : 45 Years as on date of receipt of Application

Roles and Responsibilities Building synergy with Regional Office. Driving the sales of Credit Card. Collection Management. Visibility Management. Execution of BTL (Below the Line) activities. Document management, KYC, AML compliances. Will be responsible for managing a team of Off-Roll Sales employees Desired Candidate Profile Good oral and presentation skills. Good interpersonal and problem-solving skills. Self-motivated, goal oriented and multitasking. High energy and ability to create good relationship with Bank Staff Minimum Experience For Regional Relationship Officer Post Graduate with minimum 1 years of experience.( Retail Assets and Credit Cards) Graduate with minimum 3 years of experience. ( Retail Assets and Credit Cards) For Deputy Regional Relationship Officer Graduate with minimum 1 year of experience. (Retail and Credit Cards) Maximum Age : 45 Years as on date of receipt of Application

Roles and Responsibilities Building synergy with Regional Office. Driving the sales of Credit Card. Collection Management. Visibility Management. Execution of BTL (Below the Line) activities. Document management, KYC, AML compliances. Will be responsible for managing a team of Off-Roll Sales employees Desired Candidate Profile Good oral and presentation skills. Good interpersonal and problem-solving skills. Self-motivated, goal oriented and multitasking. High energy and ability to create good relationship with Bank Staff Minimum Experience For Regional Relationship Officer Post Graduate with minimum 1 years of experience.( Retail Assets and Credit Cards) Graduate with minimum 3 years of experience. ( Retail Assets and Credit Cards) For Deputy Regional Relationship Officer Graduate with minimum 1 year of experience. (Retail and Credit Cards) Maximum Age : 45 Years as on date of receipt of Application

Job Title: Receivables and Collection Executive Department: Finance & Accounts Location: Gandhinagar Reporting To: CFO Job Purpose: To ensure timely collection of outstanding payments from customers, maintain accurate receivable records, and build positive relationships with clients through effective communication and follow-up. Key Responsibilities: * Monitor customer accounts for overdue payments and follow up regularly through calls, emails, and other communication channels. * Send reminders, invoices, and statements to clients as per payment schedules. * Coordinate with the sales and customer support teams to resolve billing issues or disputes. * Maintain an up-to-date record of receivables and prepare regular reports on collection status. * Escalate long-overdue accounts to the senior management or legal department when required. * Build and maintain strong relationships with clients to ensure smoother payment cycles. * Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted. * Assist in setting up credit limits and payment terms for new clients in coordination with management. Key Skills & Competencies: * Excellent verbal and written communication skills * must be able to engage professionally and assertively with clients across India. * Strong negotiation and conflict-resolution abilities. * Attention to detail and a high level of accuracy in handling data. * Proficiency in MS Excel and accounting software (Tally / ERP / SAP preferred). * Time management and ability to prioritize tasks under pressure.

Role & responsibilities Taking care of collection and recovery in Lending portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition.

110095 /110096 (EAST DELHI) (MA) DILSHAD GARDEN/MAYUR VIHAR 1. FE has handle the two portfolio Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day 2. For MA Cases - FE needs to visit as per the plan shared by Backend team (in MUCH application). 3. For DA Cases- FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application). 4. FE has to update details remarks in the visit log (in MUCH application). 5. FE has to upload House Photos of the visited cases (on MUCH). 6. FE Should ensure 50% minimum conversion on DA allocation on daily basis and for MA allocation, minimum 47% resolution should be achieved and as per the business requirement target can increase or decrease. 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor. 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors. 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms. 10. Manual receipt books ops copy to be submit to quality team within 7 days of issuance to customer.

Role & responsibilities You may please refer below Job Description for Call center manager Should have relevant experience of Managing External / Internal Call center with minimum capacity of 50 Tele-callers , 1 Process / Floor manager & 2/3 Team Leaders. To Have appropriate Dialer knowledge ( Like Campaign Strategy , Predictive , Preview & Manual Calling ). Basic knowledge to review Dialer reports / MIS’s. Meeting Bucket wise Resolution and rollback targets month on month for the locations managed. Ensuring 100% coverage of accounts and appropriate feedback trails in system. To clear all audits (Internal/ ORM/ External/ CST) with NIL critical observations. To resolve all complaints within prescribed TAT. Adherence to all processes pertaining to collections in the locations managed.

Key Responsibilities Collection Management: Oversee Bucket (Bkt) Collection, write-off recovery, sale of assets, and recovery on Loss on Sale within the Commercial Vehicle portfolio. Team Leadership: Manage and mentor a team of Collection Managers, ensuring high performance and adherence to company standards. Manpower & Coverage: Ensure adequate staffing and optimal portfolio coverage, meeting CAPE (Collection Agent Productivity and Efficiency) norms. Technology Adoption: Drive 100% Mobile App usage within the team, ensuring quality feedback and collection trails are consistently updated. Revenue & Non-Starter Focus: Maintain specific focus on non-starter accounts and overall revenue collection. Cross-functional Coordination: Collaborate closely with the sales and credit underwriting teams to maintain portfolio quality. Delinquency Management: Identify asset deployment and conduct direct meetings with delinquent customers to facilitate recovery. Legal Action: Initiate appropriate legal actions for critical and high-value recovery cases. Repossession Compliance: Ensure all asset repossessions are conducted in strict compliance with standard operating procedures. Fraud Prevention: Devise and implement strategies to control and minimize fraud losses. Risk Mitigation: Identify probable risks through regular audits of existing revenue streams and implement corrective measures to mitigate them. Financial Compliance: Ensure timely and accurate deposition of all collected funds without delay. Preferred Candidate Profile Demonstrated ability to achieve high collection efficiency in a timely manner. Proven track record in effective cost management within collections operations. Strong understanding and capability in managing a healthy portfolio. Mandatory Skills & Qualifications Education: Graduate or Post Graduate in Marketing or any other relevant field. Experience: 8-10 years of mandatory experience in secured/unsecured product financing. Communication: Excellent communication and interpersonal skills with a pleasing personality. Self-Motivation: High level of self-drive and enthusiasm.

Marwadi Shares and Finance Limited. Marwadi was established in 1992 at Rajkot, Gujarat. It is a well-diversified group into Financial Services, Education and Solar energy. Currently employing more than 2000 employees as a Group Marwadi Financial Services is the financial services arm of the Marwadi Group and has 800 plus employees across 104 locations around Gujarat and neighboring states. There are also in excess of 1450 franchisees as a part of their network. Leveraging the network and their world class. product and services they have a 4.1L customer base. Job Purpose: The company is looking for a Branch Manager who is capable of handling entire branch operations and team handling with Business Development. Requirements: Qualification: Any Graduate / Post Graduate(MBA Finance) Experience: 3 Years and more Location: Amreli Responsibilities: Responsible for the overall development of the branch (i.e. Business Development, Marketing, Operations, Risk Management, Collection activities, Authorized persons and manpower, etc.). Acquiring personal HNI and ultra HNI category clients (privilege category) for broking & third-party products through networking, database, references from existing clients, and assigned leads from the organization. Assisting recruitment processes, hand-holding, and mentoring branch employees. Motivating and making them self-dependent in today's operations. Executing strategies for their branches and assisting team members individually to achieve their defined goals. Providing feedback and reviewing the performances of their team members in a proactive manner. Require understanding of various queries and service issues arising from clients, business associates, and team members and ensuring appropriate solutions in defining timelines. Executing and evaluating marketing and promotional activities for the branch, keeping in mind the market dynamics of the branch. Optimum utilization of available resources like AMCs, TPDs, depositories, exchanges regulators, and local resources (i.e. trade association, bullion association, Agriculture Produce Marketing Committee), etc. to create the Company's high visibility and acquire more clients. Assisting business associates in the branch to help them in various functions and operational matters. Acquired more number of Sub Brokers / Channel partners making them independent. Ensuring a high level of compliance norms as per guidelines of regulators and Marwadi Financial Services in the branch and taking appropriate majors for non-compliance practices observed. Using various evaluation methods to provide weekly, monthly, quarterly, half-yearly, and yearly feedback to team members to enhance their performances. Enhancing knowledge/skills (i.e. regularly attending research conferences, reading research materials, and equity market-related information) for self and team regularly with appropriate certifications (NISM) and professional degrees. Developing a conducive environment where teams feel highly motivated and enthusiastic. He acts as a mentor and team player to drive the team at the branch. Conducting all administrative activities effectively at branch levels like vendor management, bill payments, submission of vouchers, office decorum, petty cash management, and punctuality of the work, etc. Skills: Proficient knowledge of MS Excel, PowerPoint, and Word software. Excellent written and verbal communication skills. Problem Solving or Analysis skills. Should be Accurate and responsible. Personality: Careful and diligent even meticulous with a good dose of common sense Efficient, effective, and organized in both physical and digital words Modestly confident and also personable, good-humored and trustworthy Informal but 100% professional while respecting traditional courtesy and good manners.

Job Description Job highlights Commerce graduate with a focus on General Accounting and working knowledge of accounting principles Record and post financial transactions, coordinate accounting activities, and reconcile bank balances. Roles & Responsibilities Job description As an executive, you will be responsible for Recording and posting financial transactions of individual business units, preparing bank reconciliations, addressing customer queries and preparing reports of the financial transaction. Mandatory Skills: Accounting Entries, Bank Reconciliation, General Ledger Accounting

Oversee the overall credit control department & manage a team of credit controllers for Pan India. Implement & maintain effective credit control policies & procedures. Ensure timely collection of outstanding invoices & follow up on overdue accounts.

Role & responsibilities Managing write off recoveries for unsecured products (PL, BL & STUL) of different regions. Can manage the team of Collection Managers and managing the portfolio with collection agencies. Identify the key defaulters by grouping of non-payment codes and made optimum plans for recovery from such customers. Plan to minimize the collection cost by proposing ROR level commission structures. Developed various MISs to show different cuts and trends which lead to corrective actions by team and show areas of improvements Plan and implemented periodic audits of collections team to ensure compliance with all relevant policies and regulations.

Role & responsibilities : The RCM shall be responsible for driving the collection efforts and performance in the overdue buckets in the allotted geography for the Microfinance Business of the Company. The detailed description is as follows: Drive collection efforts and achieve collection targets in the allocated overdue buckets for the assigned region, comprising upto 15 branches Hire, train, mentor and lead a team of collection staff across the branches in the respective region Deliver the collection budget and targets in the region through the team of field collection staff and supervisors Implement the collection policies and SOPs as laid down from time to time and ensure required coordination with the Microfinance Sales Team and other functions Develop and implement strategies to achieve collection targets within the assigned Region. Analyze data and market trends to identify opportunities for improving collection efficiency Preferred candidate profile Strong interpersonal and recruitment skills and capable of mentoring and handling freshers, experienced staff etc Should be self-driven and have strong leadership skills Strong data analysis skills are required. Education: Bachelors degree in business administration, Finance, Economics, or a related field; a masters degree is preferred. Industry Exp (NBFC): Experience in Microfinance Sales or Collections is a must. Ideally an experience of atleast 7 years in microfinance sales or collections is required with experience in supervisory role of minimum 3 years handling not less than 4 branches. Experience in the required geography is also a must. Share your CV to babita@sindhujamicrocredit.com Perks and benefits As per industry.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals. Location - Arani,Chennai,Tiruvannamalai,Vellore

Technical Change Manager This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What youll do: The Technical Change Manager role has the responsibility to ensure requested changes and version releases of services and infrastructure into the GMS customer production/non-production environment are risk minimized, controlled and communicated. Change manager s Roles & Responsibilities: Documenting and maintaining the Change Management policy, processes and standards. Analysis of complex services, covering a diverse range of technologies and 3rd party suppliers, to ensure that proposed requests for change (RFC) are safe and fit for purpose, including a comprehensive analysis of risk, business impact & continuity, backout plans, test plans, resource requirements and availability. Challenge proposed requests for change to ensure that the change is robust and that the impact on and risk to the organisation is minimal. Manage, review, amend and close Requests for Change (RFC). Develop, implement and maintain GMS Change Management policies and procedures and ensure that the entire team members complies with the procedures. Develop and present Change Management reports as required. Establishment, ownership and chairing the Change Advisory Board (CAB). Establish, document, implement, manage and monitor the Release Management policies and processes. Develop & implement Release Management procedures. Plan and organise a range of acceptance activities to underpin the successful release of software, hardware and associated Configuration Items. Coordinate services, implement & monitor Release Plans, producing detailed timetables of events and documenting action plans. Design and implement standard change procedures for the distribution and installation of patches and other routine tasks. Communicate and manage expectations during the planning and rollout of new Releases. What you need to bring: 6+ years experience of working in an outsourced environment and supplier management against SLAs, monitoring change and release performance against service level agreements, and participating in effective working relationships to deliver continuous improvement. Experience of Change managing applications, end user devices, network infrastructure and services in an ITIL compliant environment. Experience of working in a secure environment. Experience of building strong working relationships with a variety of stakeholders. Strong customer focus. Project management experience. Good communication and negotiation skills. Positive can do attitude and flexibility of approach. Professional qualification or equivalent experience in an Information technology related subject and project management. ITILv4 Foundation qualified. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.