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3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Morpheus Administrator This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: As a part of MS Morpheus support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Morpheus to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Resolve customer s issues via telephone, email, or remote sessions. Identify and escalate issues in a timely manner to vendor according to process guidelines. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other technology teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard). Handle Problem Management, Post Incident Reviews and RCA. What you need to bring: Bachelor s degree in Engineering (or Equivalent). Minimum 3 - 5 years of relevant experience in Enterprise Managed Service environment. Certification on the latest track of Morpheus Certified Administrator is an added advantage. Flexible to work in 24/7 support environment. Technical Skills: Install, Maintain and Configure Morpheus infrastructure. Experience in Morpheus Identity and Access. Experience in Morpheus Provisioning concepts. Experience in Morpheus multi-tenant models. Experience in Morpheus self-service. Good Knowledge in Morpheus App, IaC type Blueprints. Good Knowledge in App monitors. Good Knowledge of Morpheus Plans, prices and costing. Non-Technical Skills: Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Poonamallee, Porur, Velachery
Work from Office
Responsibilities : Loan recovery for 1-month overdue loans Field visits and follow-ups Requirements : Educational Background : Degree / Diploma / ITI Experience : Prior 1 year experience in Collections Language : Tamil. Skills: Minimum 6months-1year of experience in collections. Ability to work independently and as part of a team. Knowledge of collection regulations and procedures. Job Location(s) : - Hiring Locations (South Chennai): Porur Poonamallee Velachery Mangadu Iyyapanthangal Kattupakkam Other accepted areas: Guindy Pallavaram
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
Candidate must have experience in any customer service international/US /UK voice process or first/third party collection process Exp 9 months - 1 yrs mandatory Salary upto 38k Call Fatima - 9990683423 Required Candidate profile Excellent Communication skills Perks and benefits incentives
Posted 1 month ago
4.0 - 5.0 years
4 - 6 Lacs
Tiruchirapalli
Work from Office
Role & responsibilities Develop and implement loan recovery strategies, including loss mitigation plans and legal action strategies for non-recoverable accounts (NPA cases) Manage and Motivate a team of Recovery officers, provide guidance, training and performance feedback Track and monitor loan portfolios, identify high risk accounts, and implement recovery strategies for specific buckets. Maintain positive relationship with customers, guarantors, and external agencies to facilitate loan recovery. Ensure compliance with all relevant regulations and guidelines and maintain accurate record and reports related to loan recovery. Manage the process of identifying, repossessing, and disposing of assets associated with defaulted loans. Analyse loan portfolio data to identify trends, track performance and provide insights for improvement. Preferred candidate profile Significant experience in loan recovery (Hard Bucket), debt collection or related fields. Ability to lead, motivate and manage a team effectively. Excellent communication, interpersonal and negotiation skill to interact with customers and external parties. Ability to analyse data, identify trends and develop effective recovery strategies. Understanding of relevant regulations, legal processes and compliance requirements. Contact information : Phone number - 9363458417 e-mail - hr@smartcreditfinance.in
Posted 1 month ago
3.0 - 5.0 years
4 - 9 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies. Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data.
Posted 1 month ago
3.0 - 7.0 years
5 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Roles and Responsibilities Building synergy with Regional Office. Driving the sales of Credit Card. Collection Management. Visibility Management. Execution of BTL (Below the Line) activities. Document management, KYC, AML compliances. Will be responsible for managing a team of Off-Roll Sales employees Desired Candidate Profile Good oral and presentation skills. Good interpersonal and problem-solving skills. Self-motivated, goal oriented and multitasking. High energy and ability to create good relationship with Bank Staff Minimum Experience For Regional Relationship Officer Post Graduate with minimum 1 years of experience.( Retail Assets and Credit Cards) Graduate with minimum 3 years of experience. ( Retail Assets and Credit Cards) For Deputy Regional Relationship Officer Graduate with minimum 1 year of experience. (Retail and Credit Cards) Maximum Age : 45 Years as on date of receipt of Application
Posted 1 month ago
3.0 - 7.0 years
5 - 8 Lacs
Banswara
Work from Office
Roles and Responsibilities Building synergy with Regional Office. Driving the sales of Credit Card. Collection Management. Visibility Management. Execution of BTL (Below the Line) activities. Document management, KYC, AML compliances. Will be responsible for managing a team of Off-Roll Sales employees Desired Candidate Profile Good oral and presentation skills. Good interpersonal and problem-solving skills. Self-motivated, goal oriented and multitasking. High energy and ability to create good relationship with Bank Staff Minimum Experience For Regional Relationship Officer Post Graduate with minimum 1 years of experience.( Retail Assets and Credit Cards) Graduate with minimum 3 years of experience. ( Retail Assets and Credit Cards) For Deputy Regional Relationship Officer Graduate with minimum 1 year of experience. (Retail and Credit Cards) Maximum Age : 45 Years as on date of receipt of Application
Posted 1 month ago
12.0 - 20.0 years
35 - 55 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Hybrid
Role & responsibilities - Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP FSCM Treasury and Risk Management (TRM) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years of full time education Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have Skills : SAP FSCM Treasury & Risk Management TRM Good to Have Skills : No Technology Specialization Job Requirements : Key Responsibilities : A: Create proof of concepts with respect to functionalities in S4 HANA FSCM Treasury Cash, Bank, Loans Credit, Investment Experience of running workshops with the client Good to Have Skill : SAP FICO Work Experience in FSCMB: B:Work with a team as a member or lead to deliver SAP S4 HANA FSCM Treasury projects C: Able to plan, analyze, design, build, test deploy the agreed SAP FSCM TRM solution D: Able to manage client and understand business requirements E: Manage the implementation of SAP Technical Experience : A: Minimum 6- 8 years of specific experience in S/4 HANA Implementation Projects B: Minimum 3 implementation projects experience with project experience in S/4HANA Training, User end experience do not count C: Should have Hands- on experience in SAP FSCM Treasury D: analysis, Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Alternate Skill : SAP FICO Work Experience in FSCM E: Hands on experience in SAP FICO module as primary skill Professional Attributes : A: Good Analytical and Problem-solving skills B: Team Leading Handling Onsite/Offshore C: Good Soft communication and presentation skills D: Ability to communicate with end clients;E: Good analytical skills, flexibility, ability to lead/help the team in day to day work and management potential Interested candidates can apply on : pooja.singh@mounttalent.com
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai Suburban, Goregaon, Mumbai (All Areas)
Work from Office
Job Title Collection Strategy Process Governance Department - Retail Credit Grade Manager Location Mumbai Goregaon NOC POSITION PURPOSE Manage Internal & External Audits & Process Governance A. KEY POSITION RESPONSIBILITIES Sr. Key Responsibilities 1 Managing all Internal and External Audits (IFC). 2 External Audit (IFC Cards, IFC Retail- Internal and External): -Validating and providing data to initiate the audits. -Conducting walkthroughs on the processes with the external auditors -Finalizing RCMs as per the current process and acquiring approvals on the same. -Resolving queries raised by the external auditors and providing mitigations/evidence. 3 Internal Audit (HUB Audits and Process Audits): -Meeting data requests raised by the internal auditors -Organizing/providing walkthroughs on the processes Stakeholder Management- Co-ordinating with the auditors and the collection front team on audit observations raised. Audit Responses- Tracking queries; identifying RCA and providing mitigation to the queries raised. 4 Trainings- (a) Conducting monthly trainings on Collection Processes with the collection agencies and bankers. (b) Trainings to the bankers on pre-audit preparation. © Preparing/revising training material/PPT’s for the above trainings. 5 Provisioning- Prepare provisioning for the vendors handled by the Process Team. 6 Semi Annual Performance Review- Providing data of collection agencies (Payout data, Agency Ratings, etc) to the Vendor Governance team bi-annually. 7 Resolving telephonic queries of the collection managers by knowledge sharing 8 Preparing/revising advisories on Collection processes in order to be compliant with the regulators B. QUALIFICATIONS AND EXPERIENCE REQUIREMENT Qualifications Essential Graduate in Banking and Financial Management Preferred PG/MBA in Banking and Finance Experience Essential 5+ years Preferred 10+ C. Organisation network and Interlinkages (To understand who are your Stakeholders) Internal: 1. Collection front team 2. Internal Audit Team 3. Vendor Governance Team 4. Ops Team 5. HR Team 6. Finance Team 7. IFC Internal Team 8. IT team External: 1. IFC auditors (Protiwitty & Ernst & Young team) 2. Mobicule IT team 3. External Reviewers Team 4. BFVL team 5. collection vendors D. COMPETENCY a. Technical Skills Skill Attribute Operational excellence Lending experience Technical background Quantitative tools 1. Reducing TAT in closure of activity 2. Bridging knowledge gaps 3. Ensuring audit reports are closed with ‘Satisfactory’ remarks 4. Streamlining processes basis proven audit queries b. Behavioural Skills Competencies Attribute Professionalism To conduct your duties with good judgment and in good faith Respect To be sensitive and responsible for what we say and do Excellence To act in a manner that earns the trust and admiration of others Entrepreneurial To be enterprising and take ownership of our actions Teamwork Working collaboratively to achieve the commo
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Hyderabad
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Chandigarh
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Jaipur
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Surat
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Vijayawada
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Ludhiana
Work from Office
About The Role Job Role: Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Job Requirements Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Kolhapur
Work from Office
About The Role Description for Internal Candidates le Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
1.0 - 6.0 years
6 - 10 Lacs
Rajkot
Work from Office
About The Role Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 1 month ago
1.0 - 6.0 years
6 - 10 Lacs
Lucknow
Work from Office
About The Role Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
About The Role "¢ Handling to the all collection manager. "¢ Setting the targets all collection mangers as per respective regionCategory Allocate, Drive, monitor and review field force towards achieving budgeted numbers. "¢ Coordinates with accounts, legal and operations for related functional support. "¢ Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. "¢ Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. "¢ Ensuring employee/agency quality while recruitment and leveraging productivity. "¢ Take ownership of High Value accounts ensure seamless collection. Job Requirements: "¢ "¢ Graduate/ MBA "¢ Tactful and Persuasive "¢ Experience in retail collections preferably credit cards at least of 7 years "¢ Over experience required is of more than 10 years
Posted 1 month ago
3.0 - 7.0 years
10 - 15 Lacs
Gurugram
Work from Office
Job Description : Manage the Hard Collections as a Program Manager covering Field Visits, Car Liquidation Process, Loss on Sale (LOS), and Write-Off pool management. Collaborate with business finance and other stakeholders to align strategies and ensure seamless operations. Co-manage the creation, management, and publishing of performance dashboards and reports with the Department Head. Drive digital communication initiatives (e.g., calling and digital campaigns) to improve recovery from overdue accounts. Coordinate closely with the Department Head to implement pre-approved settlement drives and other initiatives aimed at better conversion rates. Monitor and track the success of recovery initiatives, providing regular performance reports. Document, enhance, and maintain Standard Operating Procedures (SOPs) for all departmental processes. Work with the Hard Collections & SKIP team to improve customer traceability and recovery success rates. Monitor payment instruments and collection processes to ensure accuracy and efficiency. Lead key projects focused on portfolio excellence and recovery optimization. Coordinate with Collections Team, Finance, Business Finance, and Customer Experience (CeX). Requirement: Candidates with a consulting background in debt management and recoveries will have an added advantage Bachelors degree in Engineering (B.Tech) or equivalent; an MBA is a plus. 4-7 years of prior experience in the Collections & Recoveries in NBFC or Banking Sector. Strong analytical, research, and problem-solving skills. Comprehensive knowledge of compliance and regulatory standards related to loan recovery and liquidation.
Posted 1 month ago
6.0 - 11.0 years
1 - 5 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
JOB DESCRIPTIONS There are two main branches you can follow: commercial credit, where you'll deal with business customers or consumer credit where you'll be dealing with the public. Your main duties will include: 1. There should be a close liaison between the credit controller and the marketing /sales department/Branch Manager so that credit issues are resolved smoothly. 2. Checking customer's credit situation 3. Deciding whether or not to offer the credit 4. Setting up the terms and conditions of the receivable and payable balances 5. Dealing with internal queries about payments, ensuring customers pay on time and Negotiating repayment plans 6. Assist in the setting up of the credit control system 7. Ensure that debts are paid in a timely manner 8. Meet cash & debtor day targets set by the Finance department and provide variance reports with actual with reason for discrepancy 9. Chase overdue invoices by telephone, email & letter within agreed timescale. Maintain accurate records of all chasing activity 10. Regularly making contact with customers/Branch Managers/Marketing person to ensure all relevant debts are managed as necessary 11. Identify changes in payment patterns and propose action to avert indebtedness 12. Ensure that all transactions are compliant with Company's policies and Handle disputed bills and negotiate to bring payment within the agreed terms 13. Handling legal disputes by working with close co-ordination with legal consultants 14. Provide accurate advice on billing queries 15. Respond promptly and completely to both client and internal enquiries 16. Propose write off of irrecoverable receivables for management approvals. Passing entries for approved Bad debts/write off. 17. Providing ad-hoc reporting as and when requested by management 18. Undertake account reconciliations on regular basis by keep the debtors ledger updated by ensuring timely receipt accounting and responsible for tagging all the receipts with its corresponding invoice details 19. Continuous follow up for any short payments and responsible for immediate accounting for difference in Invoice and collection for e.g. TDS, discounts or credit note 20. Ensuring money should not be lost due to wrong deductions/higher deductions by clients/marketing persons than the applicable rates/approved rates 21. Ensure monthly processing deadlines are met as required 22. Send out monthly client statements/letters as may be agreed from time to time 23. Develop the credit management capability within the practice 24. Other duties as delegated from time to time by the CFO or Finance Manager or any other person designated in their absence 25. If any customers stop paying or pay late then it's your responsibility to stop the providing services, start legal action to collect the money owed (if necessary) and in the case of bankruptcy you'll have to report to your higher management about the strategies to make sure you can recover what you can. 26. You are expected to regularly review the company's debt recovery procedures 27. Check and update the status in online portal 28. Continuously working towards improving system support by minimizing manual intervention Preferred candidate profile 1 - Any industry work experience 2 - Immediate Joiner or 1 month notice period 3 - minimum 5 Years of credit control experience.
Posted 1 month ago
1.0 - 10.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Vastu Housing Finance is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 1 month ago
1.0 - 2.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Customer Delivery Specialist This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : HPE Financial services is where we help organizations create the investment they need for digital transformation, in an innovative and sustainable way. We partner with customers across their entire IT asset portfolio from edge to cloud to end-user. Unique to each client s aspirations and size, our financial and asset management solutions are anchored by best-in-class tech upcycling services. Join us redefine what s next for you. Job Family Definition: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel. Management Level Definition: Applies basic foundation of a functions principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically a Bachelors degree or equivalent experience and/or 1-2 years related experience or Masters degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills. Good understanding of local banking laws & TAX Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Relationship Management (CRM), Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #financialservices Job: Services Job Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 1 month ago
3.0 - 4.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a dedicated and skilled librarian to manage library operations, enhance user experience, and promote community engagement. The ideal candidate will leverage their expertise in library science and educational programming to provide exceptional service and support to patrons. Key Responsibilities: Collection Management: Oversee the acquisition, cataloging, and organization of library resources, including books, audio-visual materials, and software. User Support: Assist patrons in locating resources, utilizing computer databases, and providing basic tech support for library-related needs. Program Development: Plan and execute educational programs, workshops, and outreach activities to engage the community and promote literacy. Inventory Maintenance: Conduct regular stock verification and shelf rectification to ensure accurate and organized library collections. Reporting: Compile and submit detailed activity reports to track library usage and performance metrics. Circulation Management: Manage check-in/out operations at the circulation desk, maintaining detailed lending records. Marketing and Outreach: Promote library services through effective marketing strategies and engaging displays. Qualifications: Masters degree in Library Science (MLS/MLIS) or equivalent preferred. Strong organizational skills with experience in cataloging and inventory management. Proficient in utilizing computer databases for resource location and management. Excellent communication skills for assisting diverse patrons. Experience in developing and delivering educational programs is a plus. Preferred Skills: Familiarity with library management systems and digital resources. Ability to work collaboratively with staff and community organizations. Experience in academic or public libraries is an advantage. Passion for promoting literacy and lifelong learning. Work Environment: A combination of desk work and active engagement with library patrons.
Posted 1 month ago
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