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3.0 - 5.0 years
5 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for We are looking for individuals who have the following skillset:Finance ProcessesAbility to handle disputesAbility to manage multiple stakeholders Stakeholder Management Roles and Responsibilities: In this role, you are required to analyze and solve lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsYou may have limited exposure with clients and/or Accenture managementYou will be given moderate level instructions on daily work tasks and detailed instructions on new assignmentsYou will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersYou will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clientsThe decisions you make impact your work and may impact the work of othersYou will be an individual contributor as a part of a team, with a focused scope of work.Please note this role may require you to work in rotational shifts. Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
7 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing..The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for We are looking for individuals who have the following skillset:Finance ProcessesAbility to handle disputesAbility to meet deadlinesClient Interaction and Stakeholder Management Roles and Responsibilities: In this role, you need to analyze and solve increasingly complex problemsYour day to day interactions is with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignmentsYou will need to consistently seek and provide meaningful and actionable feedback in all interactionsYou will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clientsDecisions that are made by you will impact your work and may impact the work of othersYou would be an individual contributor and/or oversee a small work effort and/or team.Please note this role may require you to work in rotational shifts. Qualification Any Graduation
Posted 1 month ago
1.0 - 6.0 years
5 - 6 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi? Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customers address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 6 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visit
Posted 1 month ago
5.0 - 10.0 years
9 - 14 Lacs
Mysuru
Work from Office
A challenging & tremendous opportunity with a leading MNC in Mysore location. Position Title: Collection Manager Location: Mysore Key Responsibilities: Manage auto loan portfolio, including new car loans, used car loans, refinancing, and commercial vehicle loans. Oversee collection management processes to minimize defaults and recoveries through agency management and passenger vehicle (PV) sales. Ensure effective implementation of collections strategies to optimize recovery rates for all types of four-wheeler loans. Develop strong relationships with dealerships to facilitate smooth execution of pre-owned car loans. Monitor key performance indicators (KPIs) such as delinquency ratios, loss rates, and customer satisfaction scores. If this opportunity matches your caliber, then apply for the same. Our team will connect you post the initial screening process.
Posted 1 month ago
3.0 - 7.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Readyto shape the future of work? AtGenpact, we don't just adapt to change we drive it. AI and digital innovationare redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If youthrive in a fast-moving, tech-driven environment, love solving real-worldproblems, and want to be part of a team thats shaping the future, this is yourmoment. Genpact(NYSE: G) is an advanced technology services and solutions company thatdelivers lasting value for leading enterprises globally. Through our deepbusiness knowledge, operational excellence, and cutting-edge solutions we helpcompanies across industries get ahead and stay ahead. Powered by curiosity,courage, and innovation , our teams implement data, technology, andAI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X,YouTube, and Facebook Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Whyjoin Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters Let'sbuild tomorrow together. Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore,please do note that Genpact does not charge fees to process job applicationsand applicants are not required to pay to participate in our hiring process inany other way. Examples of such scams include purchasing a 'starter kit,'paying to apply, or purchasing equipment or training.
Posted 1 month ago
8.0 - 13.0 years
8 - 13 Lacs
Nagpur, Pune
Work from Office
Role & responsibilities Calibrate growth in line with current segments Improve collection and legal recovery. Effective segmentation of the portfolio to maximize recoveries. Monitoring and driving continuous improvement of metrics of Payment Processing, Delivery and Billing processes. Monitory all collections processes within the state including branch Cash reconciliations. Effective segmentation of the portfolio to maximize recoveries. Delivering Business Targets communicated by Strategy and NCM. Monitoring and manage the repo related activity. Build strong relationship with customers. Monitoring and driving continuous improvement of metrics Payment Processing, Delivery and Billing processes. Co-ordination among cross functional teams (Sales, Collections, Fraud, Risk) and central teams. Identifying and implementing new solutions to existing processes and to lead team with innovative ideas to bring best out of them. Focus on retention, development and employee Engagement. Preferred candidate profile Min 6-8 years of experience in Collections. Experience is unsecured loans will be a plus.
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
BOB Collection Process - Mandatory: DRA certified candidates only - Shift: Fixed, 9am-6pm - Languages: English, Hindi, Marathi (must speak Marathi) - Experience: 1 year in collection - Salary: 20,000/- - Hr Rahul (92093 07213)
Posted 1 month ago
4.0 - 6.0 years
3 - 5 Lacs
Jaipur
Work from Office
Job Title: Credit Recovery Manager Department: Billing & Revenue Cycle Management Location: Jaipur Reports To: CFO / Accounts Head Industry: Hospital / Healthcare industry Job Summary The Credit Recovery Executive in a hospital setting is responsible for recovering outstanding payments from patients, insurance providers, and third-party payers. This role involves working closely with billing, finance, and patient relations teams to ensure accurate and timely collection of dues, while maintaining a patient-friendly approach and upholding the hospital's service standards. Key Responsibilities Follow up with patients, insurance companies, and third-party payers for overdue medical bills. Analyze patient accounts to identify discrepancies or unpaid balances. Communicate effectively with patients and guarantors to resolve billing issues and negotiate repayment plans. Coordinate with the billing department to verify charges and update payment status. Ensure compliance with healthcare billing regulations and privacy laws (e.g., HIPAA). Escalate delinquent accounts for legal action or collection agency handling, when appropriate. Maintain accurate and up-to-date records of communication, payment status, and recovery efforts. Generate recovery reports and assist in forecasting cash inflow related to outstanding receivables. Educate patients on hospital billing policies and assist in setting up payment plans when needed. Requirements Bachelors degree in Finance, Healthcare Administration, or a related field. 13 years of experience in credit recovery or medical billing collections. Familiarity with healthcare revenue cycle management systems. Strong negotiation, communication, and interpersonal skills. Working knowledge of insurance claims, TPA processes, and hospital billing systems. Proficiency in Microsoft Office and hospital information systems (HIS). Preferred Skills Experience in a hospital or multispecialty healthcare setup. Understanding of ICD codes, CPT, and insurance pre-authorization processes. Bilingual or multilingual abilities for effective communication with diverse patient groups. Employment Type: Full-time Salary: up to 45k
Posted 1 month ago
5.0 - 10.0 years
6 Lacs
Bengaluru
Work from Office
UX Design Engineer This role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the Intelligent Edge - and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what s next for you. What you ll do: You will gather and evaluate UX requirements from Product Managers and Development Engineers. The candidate will be able to collaborate with key stakeholders, collect requirements efficiently, and understand technical requirements. You will depict design concepts using process flows, sitemaps, and wireframes. The candidate will be able to translate the collected requirements into well-formed UX structures, be able to put those thoughts into form-factors that can communicate to others, and be able to iterate quickly. You will create high fidelity mocks of highly technical B2B products. The candidate will be able to work effectively in tools like Figma to deliver designs to front-end development engineers and be able to take constructive feedback to adapt as needed. What you need to bring: Bachelor s degree is required 5+ Years of UX Design Experience on B2B products is a must Engineering background is preferred Experience in the networking industry is preferred Experience in frontend dev is beneficial Knowledge and Skills: Practical knowledge of UX theory and application Up-to-date knowledge of Figma and other design software Portfolio of design projects will be expected during interviews Proficient communication in English language Strong time management and prioritization Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Agile Scrum Development, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job: Engineering Job Level: TCP_04 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 1 month ago
15.0 - 22.0 years
18 - 30 Lacs
Pune, Bangalore Rural
Work from Office
We’re Hiring: State Head – Maharashtra & Karnataka | Location: Pune & Bangalore | CTC: Up to 30LPA | 15+ yrs exp in Finance/MFI | Lead 100–300Cr AUM, drive growth & manage large teams. Perks and benefits CTC - Upto 30 LPA
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Detailed Job Description : On job product training of new joinees •Maintain MIS for allocated pool •Tracking callers properly •Inspire/motivate team members to achieve targets •Sending pick up files to FPRs •Co-ordinate with bank FPRs •Identify critical cases and act accordingly •Prepare strategies for achieving team target •Coordinate with collection agencies •Handling escalation calls/agitated customers •Performance review of callers on daily, weekly, and monthly basis •Plan for absenteeism in the team and ensure smooth work flow •Liaise between different departments . Interested candidates can share your Resume to arockiaremonsha.richard@hdbfs.com /8870790722
Posted 1 month ago
2.0 - 3.0 years
5 - 7 Lacs
Bengaluru
Work from Office
We're Hiring! CRM Executive/Asst. Managers/Managers (Real Estate) Location: Bangalore Experience Required: 3+ years in Real Estate Customer Service Company: Nambiar Builders Pvt. Ltd. Apply at: careers@nambiarbuilders.com Key Responsibilities: Act as the first point of contact for all customer interactions. Conduct welcome calls for all new customers and manage daily queries. Strive for real-time query resolution and handle customer complaints efficiently. Coordinate with internal teams to ensure timely resolution and closure of issues. Perform collection activities including: Demand calls Pre-due date follow-ups Reminder calls/emails Highlight defaulters and risks Ensure final collection closures Assist in preparing monthly reports, MIS , and ensuring SOP compliance. Support the Customer Care Head with insights on customer expectations and feedback. Assist customers with housing finance documentation, bank approvals , and legal formalities. Coordinate with the accounts department to reconcile and resolve issues. Manage handover schedules , ensure smooth transition post-handover , and attend resident engagement events. Maintain ongoing communication about construction progress and customization updates . Address and resolve customer escalations effectively. Desired Candidate Profile: Minimum 3 years of real estate customer service experience; preferably with HNI customers. Excellent communication skills verbal, written, and active listening. Proficiency in Customer Care systems , MS Office (Excel, Word, PowerPoint). Basic legal and construction knowledge relevant to real estate. Confident and professional demeanour in dealing with internal and external stakeholders. Ability to multi-task , handle pressure, and deliver quality customer experience. Interested candidates, please email your updated CV to: careers@nambiarbuilders.com
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
Karnataka
Work from Office
ROLE PURPOSE & OBJECTIVE Drive acquisition of new Unsecured loans customers from open market Identify quality leads from unsecured loans & liabilities customers through assessments by analyzing credit histories and performing financial analysis, ensuring compliance with internal and external regulations Monitor and manage installment payments and collections of assigned customers Strengthen existing customer relationships through targeted cross-selling Ujjivans products customer profile & needs SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE 5-7 Cr. Loan portfolio NA KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Develop and execute strategies to acquire new unsecured loan customers Collaborate with the liabilities team to cross-sell unsecured loans Follow up on leads provided by team various channels within defined TAT Achieve monthly loan disbursement targets through acquisition of new customers and conversion of existing customers Coordinate with Products & Marketing department to carry out marketing drives at his/her assigned and catchment areas for unsecured loans Prospect new customers, maintain database of the leads, meet & convert select prospects and manage the relationship thereafter Attend center meetings to generate leads for Unsecured loans and actively driving conversion of existing borrowing customers into SBL customer Cross sell other products of Ujjivan and pass quality leads to respective officers/staff Share customer insights/product related feedback with the Branch Head and Area Manager Microfinance Provide inputs pertaining to revision of product and credit policies to the respective teams on the basis of geography specific considerations Customer Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish professional relationship with them, with a long-term perspective Conduct the appraisal process of potential customers in a courteous manner without compromising quality Guarantee confidential treatment of all the information gathered from customers Internal Process Carry out the pre and post-loan activities related to Unsecured loans, perform simple financial analysis, present the loan applications to the sanctioning authority by adhering to the set TAT & prioritize repayment of loans to maintain best portfolio quality Visit the customers business and residential place to conduct thorough assessment/evaluation, following standard operation procedures. Analyze and evaluate loan applications to determine the situation of business, establish risks, determine the capacity of repayment and adequate loan amount for the customers needs and also evaluate the family situation and stability Cooperate with credit department in case of identifying discrepancies or problems in customers information, reports, etc. Coordinate with Liabilities team if applicable, to ensure bank accounts are opened/activated to disburse loan amount and necessary standing instructions to repay monthly disbursements and provide savings tool to customers Perform loan utilization check and follow up on disbursed loans, especially of the ones not paying on time In case of arrears, visits customers for loan recovery and coordinate with collections officer to update the status periodically Learning & Innovation Maintain up to date knowledge of Unsecured loans as well as a working knowledge of other products offered in branch Inform Branch Head about demand in the assigned area as well as on competition on a regular basis Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate, preferably in commerce and related streams Experience Preferred experience of 2-4 years in banking, asset products sales or collection Certifications NA Functional Skills Knowledge of Banking sector Knowledge on individual lending - Secured loans/asset products and third-party products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Sales and marketing skills across multiple products KYC norms/guidelines for secured loans Experience in Credit Assessment/Appraisal Communication Skills - fluent in the local language & English Behavioral Skills Multiple products selling skills Time management Customer relations management Achievement/performance oriented Possesses good interpersonal skills Documentation skills Willingness to travel & relocation as per business requirements and career opportunities
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
Chennai
Work from Office
Role & responsibilities Responsible for Bkt Collection and W-off recovery in Two Wheeler portfolio. Managing a Team of Collection Associates and agencies. Ensuring adequate manpower & Agencies for portfolio coverage meeting CAPE norms. Ensuring Mobile App usage is 100% and quality feedback/trails are updated. Specific focus on Non starters and visiting delinquent cases. Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management. Recommending legal actions for critical cases. No delay in deposition of money. Preferred candidate profile Graduate or Post Graduate in Marketing or any other field 5 - 7 yrs experience in Secured/Unsecured products financing is a must. Good communication and pleasing personality. High level of Self Drive/Enthusiasm
Posted 1 month ago
8.0 - 10.0 years
10 - 15 Lacs
Noida, Kolkata, Mumbai
Work from Office
Responsible for the end-to-end process of customer facing Retention activity at Circles. Churn Management MIS, Collection, retrieval of boxes & assets. The Retention Manager is responsible for strategy implementation of the customer retention agenda. Required Candidate profile Preferred only from Telecom/ ISP/ Internet domain. Must have good critical thinking skills and exercise sound judgment
Posted 1 month ago
1.0 - 6.0 years
4 - 5 Lacs
Tirunelveli
Work from Office
Satheeshbalaji Chitfunds is hiring an ABM to manage daily cash collections, maintain accounts, and support branch finances. Basic finance knowledge and trustworthiness are a must. Incentives and a friendly work environment offered.
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Chennai
Remote
Role & responsibilities Sales and Collection, Branding and promotional activities, Assist to develop strategies to expand the customer base and contribute to the development of the company's brand. Preferred candidate profile From Lubricants filed, LDO segments and Furnace oil segments Perks and benefits Incentives, petrol allowance, PF
Posted 1 month ago
5.0 - 10.0 years
9 - 14 Lacs
Thrissur
Work from Office
A challenging & tremendous opportunity with a leading MNC in Thrissur location. Position Title: Collection Manager Location: Thrissur Key Responsibilities: Manage auto loan portfolio, including new car loans, used car loans, refinancing, and commercial vehicle loans. Oversee collection management processes to minimize defaults and recoveries through agency management and passenger vehicle (PV) sales. Ensure effective implementation of collections strategies to optimize recovery rates for all types of four-wheeler loans. Develop strong relationships with dealerships to facilitate smooth execution of pre-owned car loans. Monitor key performance indicators (KPIs) such as delinquency ratios, loss rates, and customer satisfaction scores. If this opportunity matches your caliber, then apply for the same. Our team will connect you post the initial screening process.
Posted 1 month ago
5.0 - 10.0 years
9 - 14 Lacs
Hyderabad
Work from Office
A challenging & tremendous opportunity with a leading MNC in Hyderabad location. Position Title: Collection Manager Location: Hyderabad Key Responsibilities: Manage auto loan portfolio, including new car loans, used car loans, refinancing, and commercial vehicle loans. Oversee collection management processes to minimize defaults and recoveries through agency management and passenger vehicle (PV) sales. Ensure effective implementation of collections strategies to optimize recovery rates for all types of four-wheeler loans. Develop strong relationships with dealerships to facilitate smooth execution of pre-owned car loans. Monitor key performance indicators (KPIs) such as delinquency ratios, loss rates, and customer satisfaction scores. If this opportunity matches your caliber, then apply for the same. Our team will connect you post the initial screening process.
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Kochi
Work from Office
Assistant Manager - AR Collections & Deductions Location : Kochi Shift : 8pm - 5am (Mandatory) Should be ready to relocate to kochi Work from Office Prefers Immediate joiners Brief Job Description: Perform daily customer invoicing for PPD division including review for accuracy, freight rating and escalate as needed. Deliver invoices 4x day in Elixir Perform releasing of loads for freight rating, reconcile shipping documents/SDN to invoicing, LC/DP documentations to US Bank, Documentation related to COI's, upload documents to US Bank portal, Marsh portal and for Air freight export shipments Perform /create manual debit/credit and rebates after obtaining adequate approvals per approval matrix and without any non-conformance to Sales Policy. Rebates Process/Manage line-item credits/Internal adjustment entries or claims by /from customers Process/Manage line-item credits/Internal adjustment entries in customer accounts and rebilling to customers due to corrections in original billing due to various reasons. The process includes Load Recalls, Invoice cancellations and reprocessing and Pricing/PO changes Manage FSC (Forest Stewardship Council) related activities like Preparing weekly FSC report, completing line-item credits and Transferring rolls to FSC orders Manage and monitor customer invoicing process to ensure timely completion of entire activities and report business in case of any issue/error to correction Perform /Manage month close/Month end activities related to AR process like Change the dates in ERP(JDE), pre/post close communications to business, adding to auto moved loads at 6 AM, move invoice report to clear of closing month shipment and share reconciliation reports to controllers Participate in UAT related to application and ERP upgradation projects related to AR (applications like Elixir, DMX, Paper Soft and JDE) Support AR Supervisor on various key corporate initiatives Perform daily customer order releasing activity in invoicing applications (Elixir) Responsible for updating the SOP/process map of customer invoicing and exporting invoices to ERP processes Provide trainings to team members on customer invoice application (Elixir) and customer invoicing process Support of controllers reconciliation of inventory moves vs invoicing weekly/month end Responsible for maintaining the AR resource page and process related documents up to date in SharePoint Supports accounts receivable activities through high level collection, deduction, Refund and billing practices Communicates and builds strong partnerships cross functionally, departmentally and provides excellent service to customer base Investigate and research all claims and deductions for customer accounts. Obtain supporting back up documentation from mills, customers and/or carriers to validate claims. Coordinate with internal business partners the resolution of non-standard complex deduction related issues submitted by both customers and internal stakeholders within set deadlines and authority amounts. Dispute invalid deductions and submit to customers and brokers for repayment. Maintain the track of all open and closed claim deductions for customer accounts. Perform all collection related duties including calls/correspondence, troubleshooting collection issues, processing customer refunds, and resolving client discrepancies and short payments for customer accounts. Maintain collection tracking using a weekly collection report of all open AR in conjunction with various customer watch lists. Address and communicate collection related issues, including dealing with non-standard, complex issues submitted by both customers and internal stakeholders. Convey the highest level of support to the collection effort and overall DSO results. Monitor the aged receivables/credits and work with customers/internal stake holders to close the open issues on a timely manner. Follow up with customer for refund cases and close them on a timely basis Mitigate bad debt by monitoring aging reports and potential write-offs. Perform the Credit/rebill offsets activities by working closely with customers and buyers Perform Check/ACH changes and Bank account confirmations function with highly degree of quality Regularly escalate cases to respective buyers/sales team related to past due payments from customers Reporting of customer aging, customers on hold and handling of various claims from customers Generate weekly customer statements with outstanding, analysis, reporting, circulation to customers and follow up for timely settlements Monitoring of WinSCP application. Track and report movements in customer records on a daily basis. Take corrective actions on any cash application errors. Perform reconciliation between main ERP and subsidiary 's ERP Perform month end activities. The activities incudes review of old/open deductions, monitor/review write offs, bad debts, uncollectable amounts, minor write offs, offset entries, reconciliation between ERPs, inter-company sales, month end customer invoicing, inventory management, month end statement creation, cash discounts and reverse upload from main ERP to subsidiary ERP and Month end reconciliation certification etc. Perform all AR related month end reporting including reconciliation and analysis of data. This needs to be performed prior and post-closing of each month. This includes comprehensive summary reporting of invoicing, bad debts, month on month movement/changes, Status of top 25 customers, DSO, trade litigation and AR scorecard etc. Take care of all the activities as a back of credit manager and also support credit manager to keep the system up to date. The duties include order release, Handle discrepancies, calculation of DSO, discount analysis, update changes in DMX application and address sales related questions and reporting Handle SOX reporting related to orders shipped, but not invoiced Perform/handle adjustments or corrections to customer accounts for over-billed or erroneous charges Perform uploading of Paper Soft supplier invoice into ERP during AP month end Perform customer creation and its related activities like validation/decide on New customer forms, Credit Application, Establish credit limits, Review credit reports, Credit references, Establish terms after discussion with sales team and average Annual volume expectations etc. Maintain/update customer master data in ERP/applications JDE, DMX, Elixir. Track changes, new customer creations and inform master data team for making timely changes in ERP records. Manage C/P hierarchy like master data management, credit assessment, invoice creation and its delivery, Payment monitoring, dispute resolution and reporting & analysis and Tax ID collection Responsible for training new hires/team members in the process Responsible for email box handling (Helpdesk) Should be experienced in credit analysis role. Should be able to evaluate and manage the credit risk associated with customers. Should be experienced in the following activities: Customer Creditworthiness Evaluation: Assessing the financial stability and credit history of customers. This includes reviewing credit scores, financial statements, and payment histories Credit Risk Scoring: Using models and tools to assign a credit risk score to each customer and helps in quantifying the risk and making informed decisions about extending credit Setting Credit Limits: Based on the creditworthiness evaluation, setting appropriate credit limits for customers to ensure that the risk is manageable Monitoring and Reviewing: Continuously monitoring customer accounts for any changes in their financial status or payment behavior. Regular reviews help in adjusting credit limits and taking proactive measures Risk Mitigation Strategies: Implementing strategies such as requiring advance payments, securing collateral, or using credit insurance to mitigate potential losses Collection Management: Developing and executing collection strategies to recover overdue payments. This includes sending reminders, negotiating payment plans, and, if necessary, taking legal action Should be able to manage duties like Order releases, Term discrepancies/changes, Average days to pay (DSO),Discount analysis, Sales questions/reporting & Quarterly Credit Limit reviews Work closely with cash application team to ensure accurate and timely receipt of all payments and provide missing remittance advices Evaluate the creditworthiness of potential customers to fix/modify credit limits. Perform Credit Assessment, establish credit policies, Implement/process credit applications and credit reference checks Perform /Maintain up-to-date Portal logins details, Carrier contact list and Customer List/information for smooth Ar functions Monitor and maintain AR Corp Box. Perform Filing all emails for Shared service manager/AR supervisor, Maintain Daily Invoices, Open Invoice Reports, Credit Hold notifications, sent remittances to Corp remits email box for smooth function of cash application process and monitor and file all communications for customer portfolio Support AR Supervisor on all internal/external audit requests. Collate and save all audit selection documentation for selected customer portfolios and perform flow chart reviews/walkthroughs sessions Regularly perform releasing of customer orders and hold orders for past due customers in Paper soft application Regularly participate in sales call with sales team and note down/track and report the important points Create and maintain credit folders in shared drive to save the credit reports from agencies like Dun & Bradstreet (D&B), Customer Relationship Management (CRM) systems, S&P Global, and Moody’s. Help businesses assess the creditworthiness of their customers, manage credit risk, and make informed decisions about extending credit as needed for credit manager Support in creating/setting up new customers in ERP. Update/maintain related supporting like Credit references, Filing, Documentation collection, Credit Reports & request for resale certificates Support all daily invoicing activities as needed including resolution to sales order errors prior to invoicing and generation of invoices, as needed Enter manually all the invoices/credits for all divisions for customers subscribed Ariba portal. Work with customer services for correcting the errors while entering invoices/credits into the Ariba portal Update approved credit limits and the credit review dates in respective customer records in JDE/ERP as per the request by credit manager Collect the Remittance details, bank fees related to all wire payments and share it with cash application team for timely and accurate application of payments received from customers Generate weekly aging to Sales report from ERP for all divisions and circulate among respective internal stake holders Should be able to handle all AR related calls from customers and internal stake holders independently Competencies Required: High degree of business curiosity; quick learner with a proactive and agile mindset Exceptional opportunity identification and resolution mindset Optimistically looks toward future for opportunities to innovate and improve Exceptional communication skills (written and verbal); leading and presenting complex materials for various audiences Demonstrated strong time management skills Confidence in dealing with ambiguity; bringing different perspectives to light Ability to gather, analyze and interpret large quantities of data, and set action plans based on the analysis Technical Skill Requirements: Minimum 5 to 8 years claims, collections, deduction management and accounts receivable experience required. Qualification - Should be a B. Com/M. Com/MBA Finance/CA Inter Strong computer skills fluent in all Microsoft Suite products including Microsoft Excel, Word and Power Point applications. Experience with accounting (ERP) programs/Applications (JDE/Papersoft /Deduction modules). Understanding of Generally Accepted Accounting Principles (US GAAP) Excellent written and oral communication skills. Demonstrated organizational skills. Solid analytical, problem solving, and critical thinking capabilities. Strong customer service and interpersonal skills. High level of detail and efficiency. Solid analytical, problem solving, and critical thinking capabilities. Ability to function in a team environment. Strong accounting knowledge with O2C experience Knowledge of JDE, Papersoft, DMX systems and deduction modules is desired Knowledge of SOX related activities and documentation High level of detail, accuracy and efficiency.
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Kochi
Work from Office
Brief Job Description: Perform daily customer invoicing for PPD division including review for accuracy, freight rating and escalate as needed. Deliver invoices 4x day in Elixir Perform releasing of loads for freight rating, reconcile shipping documents/SDN to invoicing, LC/DP documentations to US Bank, Documentation related to COI's, upload documents to US Bank portal, Marsh portal and for Air freight export shipments Perform /create manual debit/credit and rebates after obtaining adequate approvals per approval matrix and without any non-conformance to Sales Policy. Rebates Process/Manage line-item credits/Internal adjustment entries or claims by /from customers Process/Manage line-item credits/Internal adjustment entries in customer accounts and rebilling to customers due to corrections in original billing due to various reasons. The process includes Load Recalls, Invoice cancellations and reprocessing and Pricing/PO changes Manage FSC (Forest Stewardship Council) related activities like Preparing weekly FSC report, completing line-item credits and Transferring rolls to FSC orders Manage and monitor customer invoicing process to ensure timely completion of entire activities and report business in case of any issue/error to correction Perform /Manage month close/Month end activities related to AR process like Change the dates in ERP(JDE), pre/post close communications to business, adding to auto moved loads at 6 AM, move invoice report to clear of closing month shipment and share reconciliation reports to controllers Participate in UAT related to application and ERP upgradation projects related to AR (applications like Elixir, DMX, Paper Soft and JDE) Support AR Supervisor on various key corporate initiatives Perform daily customer order releasing activity in invoicing applications (Elixir) Responsible for updating the SOP/process map of customer invoicing and exporting invoices to ERP processes Provide trainings to team members on customer invoice application (Elixir) and customer invoicing process Support of controllers reconciliation of inventory moves vs invoicing weekly/month end Responsible for maintaining the AR resource page and process related documents up to date in SharePoint Supports accounts receivable activities through high level collection, deduction, Refund and billing practices Communicates and builds strong partnerships cross functionally, departmentally and provides excellent service to customer base Investigate and research all claims and deductions for customer accounts. Obtain supporting back up documentation from mills, customers and/or carriers to validate claims. Coordinate with internal business partners the resolution of non-standard complex deduction related issues submitted by both customers and internal stakeholders within set deadlines and authority amounts. Dispute invalid deductions and submit to customers and brokers for repayment. Maintain the track of all open and closed claim deductions for customer accounts. Perform all collection related duties including calls/correspondence, troubleshooting collection issues, processing customer refunds, and resolving client discrepancies and short payments for customer accounts. Maintain collection tracking using a weekly collection report of all open AR in conjunction with various customer watch lists. Address and communicate collection related issues, including dealing with non-standard, complex issues submitted by both customers and internal stakeholders. Convey the highest level of support to the collection effort and overall DSO results. Monitor the aged receivables/credits and work with customers/internal stake holders to close the open issues on a timely manner. Follow up with customer for refund cases and close them on a timely basis Mitigate bad debt by monitoring aging reports and potential write-offs. Perform the Credit/rebill offsets activities by working closely with customers and buyers Perform Check/ACH changes and Bank account confirmations function with highly degree of quality Regularly escalate cases to respective buyers/sales team related to past due payments from customers Reporting of customer aging, customers on hold and handling of various claims from customers Generate weekly customer statements with outstanding, analysis, reporting, circulation to customers and follow up for timely settlements Monitoring of WinSCP application. Track and report movements in customer records on a daily basis. Take corrective actions on any cash application errors. Perform reconciliation between main ERP and subsidiary 's ERP Perform month end activities. The activities incudes review of old/open deductions, monitor/review write offs, bad debts, uncollectable amounts, minor write offs, offset entries, reconciliation between ERPs, inter-company sales, month end customer invoicing, inventory management, month end statement creation, cash discounts and reverse upload from main ERP to subsidiary ERP and Month end reconciliation certification etc. Perform all AR related month end reporting including reconciliation and analysis of data. This needs to be performed prior and post-closing of each month. This includes comprehensive summary reporting of invoicing, bad debts, month on month movement/changes, Status of top 25 customers, DSO, trade litigation and AR scorecard etc. Take care of all the activities as a back of credit manager and also support credit manager to keep the system up to date. The duties include order release, Handle discrepancies, calculation of DSO, discount analysis, update changes in DMX application and address sales related questions and reporting Handle SOX reporting related to orders shipped, but not invoiced Perform/handle adjustments or corrections to customer accounts for over-billed or erroneous charges Perform uploading of Paper Soft supplier invoice into ERP during AP month end Perform customer creation and its related activities like validation/decide on New customer forms, Credit Application, Establish credit limits, Review credit reports, Credit references, Establish terms after discussion with sales team and average Annual volume expectations etc. Maintain/update customer master data in ERP/applications JDE, DMX, Elixir. Track changes, new customer creations and inform master data team for making timely changes in ERP records. Manage C/P hierarchy like master data management, credit assessment, invoice creation and its delivery, Payment monitoring, dispute resolution and reporting & analysis and Tax ID collection Responsible for training new hires/team members in the process Responsible for email box handling (Helpdesk) Should be experienced in credit analysis role. Should be able to evaluate and manage the credit risk associated with customers. Should be experienced in the following activities: Customer Creditworthiness Evaluation: Assessing the financial stability and credit history of customers. This includes reviewing credit scores, financial statements, and payment histories Credit Risk Scoring: Using models and tools to assign a credit risk score to each customer and helps in quantifying the risk and making informed decisions about extending credit Setting Credit Limits: Based on the creditworthiness evaluation, setting appropriate credit limits for customers to ensure that the risk is manageable Monitoring and Reviewing: Continuously monitoring customer accounts for any changes in their financial status or payment behavior. Regular reviews help in adjusting credit limits and taking proactive measures Risk Mitigation Strategies: Implementing strategies such as requiring advance payments, securing collateral, or using credit insurance to mitigate potential losses Collection Management: Developing and executing collection strategies to recover overdue payments. This includes sending reminders, negotiating payment plans, and, if necessary, taking legal action Should be able to manage duties like Order releases, Term discrepancies/changes, Average days to pay (DSO),Discount analysis, Sales questions/reporting & Quarterly Credit Limit reviews Work closely with cash application team to ensure accurate and timely receipt of all payments and provide missing remittance advices Evaluate the creditworthiness of potential customers to fix/modify credit limits. Perform Credit Assessment, establish credit policies, Implement/process credit applications and credit reference checks Perform /Maintain up-to-date Portal logins details, Carrier contact list and Customer List/information for smooth Ar functions Monitor and maintain AR Corp Box. Perform Filing all emails for Shared service manager/AR supervisor, Maintain Daily Invoices, Open Invoice Reports, Credit Hold notifications, sent remittances to Corp remits email box for smooth function of cash application process and monitor and file all communications for customer portfolio Support AR Supervisor on all internal/external audit requests. Collate and save all audit selection documentation for selected customer portfolios and perform flow chart reviews/walkthroughs sessions Regularly perform releasing of customer orders and hold orders for past due customers in Paper soft application Regularly participate in sales call with sales team and note down/track and report the important points Create and maintain credit folders in shared drive to save the credit reports from agencies like Dun & Bradstreet (D&B), Customer Relationship Management (CRM) systems, S&P Global, and Moody’s. Help businesses assess the creditworthiness of their customers, manage credit risk, and make informed decisions about extending credit as needed for credit manager Support in creating/setting up new customers in ERP. Update/maintain related supporting like Credit references, Filing, Documentation collection, Credit Reports & request for resale certificates Support all daily invoicing activities as needed including resolution to sales order errors prior to invoicing and generation of invoices, as needed Enter manually all the invoices/credits for all divisions for customers subscribed Ariba portal. Work with customer services for correcting the errors while entering invoices/credits into the Ariba portal Update approved credit limits and the credit review dates in respective customer records in JDE/ERP as per the request by credit manager Collect the Remittance details, bank fees related to all wire payments and share it with cash application team for timely and accurate application of payments received from customers Generate weekly aging to Sales report from ERP for all divisions and circulate among respective internal stake holders Should be able to handle all AR related calls from customers and internal stake holders independently Competencies Required: High degree of business curiosity; quick learner with a proactive and agile mindset Exceptional opportunity identification and resolution mindset Optimistically looks toward future for opportunities to innovate and improve Exceptional communication skills (written and verbal); leading and presenting complex materials for various audiences Demonstrated strong time management skills Confidence in dealing with ambiguity; bringing different perspectives to light Ability to gather, analyze and interpret large quantities of data, and set action plans based on the analysis Technical Skill Requirements: Minimum 2 to 8 years claims, collections, deduction management and accounts receivable experience required. Qualification - Should be a B. Com/M. Com/MBA Finance/CA Inter Strong computer skills fluent in all Microsoft Suite products including Microsoft Excel, Word and Power Point applications. Experience with accounting (ERP) programs/Applications (JDE/Papersoft /Deduction modules). Understanding of Generally Accepted Accounting Principles (US GAAP) Excellent written and oral communication skills. Demonstrated organizational skills. Solid analytical, problem solving, and critical thinking capabilities. Strong customer service and interpersonal skills. High level of detail and efficiency. Solid analytical, problem solving, and critical thinking capabilities. Ability to function in a team environment. Strong accounting knowledge with O2C experience Knowledge of JDE, Papersoft, DMX systems and deduction modules is desired Knowledge of SOX related activities and documentation High level of detail, accuracy and efficiency. Ability to research, analyse and reconcile accounts and exercise independent judgement to resolve accounts receivable related issues.
Posted 1 month ago
3.0 - 8.0 years
10 - 14 Lacs
Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FSCM Credit Management Good to have skills : SAP FSCM Collection Management, ALM, Database Testing / SQLMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of SAP FSCM Credit Management solutions.- Provide technical guidance and support to the team members.- Collaborate with stakeholders to gather requirements and define project scope.- Ensure adherence to project timelines and quality standards.- Mentor junior team members and facilitate knowledge sharing. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FSCM Credit Management.- Good To Have Skills: Experience with SAP FSCM Collection Management.- Strong understanding of credit management processes and best practices.- Knowledge of SAP FICO integration with credit management modules.- Experience in configuring credit management rules and workflows.- Ability to troubleshoot and resolve issues related to credit management functionality. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP FSCM Credit Management.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
13.0 - 18.0 years
5 - 9 Lacs
Gurugram
Work from Office
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes bycollecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-timevisibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entireprocesses that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solvingqueries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, theprocess of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt tofinalization. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt,bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances,prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process(tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standardsThe Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for Collections Processing Problem-solving skills Ability to perform under pressure Written and verbalcommunication Collaboration and interpersonal skills Strong analytical skills OTC Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates newsolutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategicdirection set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generallyinteracts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance whendetermining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impactother teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or withinAccenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 7.0 years
3 - 9 Lacs
Supaul
Work from Office
LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
1.0 - 7.0 years
3 - 9 Lacs
Karanja
Work from Office
LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
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