Posted:13 hours ago|
Platform:
Work from Office
Full Time
Detailed Job Description : On job product training of new joinees •Maintain MIS for allocated pool •Tracking callers properly •Inspire/motivate team members to achieve targets •Sending pick up files to FPRs •Co-ordinate with bank FPRs •Identify critical cases and act accordingly •Prepare strategies for achieving team target •Coordinate with collection agencies •Handling escalation calls/agitated customers •Performance review of callers on daily, weekly, and monthly basis •Plan for absenteeism in the team and ensure smooth work flow •Liaise between different departments . Interested candidates can share your Resume to arockiaremonsha.richard@hdbfs.com /8870790722
HDB Financial Services
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