Team Lead

Job Description

Exciting opportunity for candidates who would like to make career in collection , as Collection " Team Leader " at HDB Financial Services Ltd - ( A Subsidiary of HDFC Bank ) Walk-in interviews are conducted from 6th May 25 to 15th May 25 between 9.30AM to 2.30PM Job Description: On-the-job Product Training of new joiners Maintain MIS for Allocated Pool Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with Bank FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments Desired Candidate Profile: 1. Candidate should be a Graduate or above (Undergraduates are not eligible). 2. Experience in tele calling / customer support / BPO/collections is an added advantage. 3. Good Communication Skills in English and Telugu 4. Must wear Formal & Well groomed 5. Must Carry Mail Copy. Interview Process: 1. Face to Face interview 3. Product Round of Interview Work Shift Timings: 9:30AM-6:30PM (Day Shift) Working Days: Monday to Saturday Venue: HDB Financial Services 5th Floor, Suryodaya Towers HDFC Bank Building Prakash Nagar, Hyderabad Landmark - Near Prakash Nagar Metro Station & Bus Station Metro Pillar No - 1357 Shilpa HR Note : PAN & Adhar card xerox copy is mandatory for attending the interview