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Field Executive For MA

Field Executive For MA

Home Credit

1 - 8 years

3 - 10 Lacs

Gurugram

Posted:21 hours ago| Platform:

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Skills Required

production collection management customer service office assistance recovery plant operations field operations financial services sales refinery marketing oil collections field work dcs operation chemical engineering petrochemical

Work Mode

Work from Office

Job Type

Full Time

Job Description

110095 /110096 (EAST DELHI) (MA) DILSHAD GARDEN/MAYUR VIHAR 1. FE has handle the two portfolio Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day 2. For MA Cases - FE needs to visit as per the plan shared by Backend team (in MUCH application). 3. For DA Cases- FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application). 4. FE has to update details remarks in the visit log (in MUCH application). 5. FE has to upload House Photos of the visited cases (on MUCH). 6. FE Should ensure 50% minimum conversion on DA allocation on daily basis and for MA allocation, minimum 47% resolution should be achieved and as per the business requirement target can increase or decrease. 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor. 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors. 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms. 10. Manual receipt books ops copy to be submit to quality team within 7 days of issuance to customer.

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Home Credit

www.homecreditcfc.cn

Financial Services

He Ping District Tianjin

10001 Employees

49 Jobs

Key People

Gianfranco D'Amico

Chief Executive Officer
Jana Vostrelova

Chief Financial Officer
Peter Krejci

Chief Operating Officer

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Field Executive For MA