Cluster Head

5 - 10 years

10 - 14 Lacs

Nagpur

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Analytical skills Loss prevention Team management Sales Cluster Head Sales analysis Customer service Customer experience Forecasting Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an Area Sales Manager for iNSPiRE, you will be responsible for overseeing multiple store locations within a designated region. Your primary focus will be to drive sales growth, ensure consistent customer experiences, and manage the performance of store teams. You will collaborate with store managers to implement sales strategies, monitor key performance indicators, and maintain high standards of operation across all stores in your area. Key Responsibilities: Sales Leadership: Develop and execute sales strategies to drive growth across all stores in the assigned area. Set sales targets and work with store managers to achieve and exceed them. Team Management: Provide leadership and support to store managers and their teams, ensuring they are motivated, well-trained, and aligned with company goals. Conduct regular performance reviews and provide coaching and development opportunities. Operational Oversight: Monitor and ensure that all stores in the area operate efficiently and effectively. Ensure adherence to company policies, Apple s standards, and local regulations. Customer Experience: Ensure a consistent and exceptional customer experience across all stores. Address and resolve any escalated customer issues or complaints promptly and professionally. Sales Analysis: Analyze sales data and key performance indicators to identify trends, opportunities, and areas for improvement. Use data-driven insights to adjust strategies and improve store performance. Inventory Management: Oversee inventory management practices in all stores, including stock levels, ordering, and loss prevention. Ensure stores are well-stocked and that inventory discrepancies are addressed. o Forecasting o Stock ageing and movement Marketing & Promotions: Collaborate with the marketing team to implement local and regional marketing initiatives and promotions. Ensure that all stores effectively execute promotional activities and events. Training & Development: Organize and facilitate training programs for store managers and staff to ensure they are knowledgeable about Apple products, sales techniques, and customer service standards. Reporting: Prepare and present regular reports on sales performance, operational issues, and other key metrics to seniors. Provide recommendations for improvements and action plans. Collaboration: Work closely with other departments, including HR, admin, finance, POS, service and operations, to ensure alignment with company-wide objectives and initiatives. Qualifications: Experience: A proven track record of leading multiple locations or teams. Experience in the technology or electronics sector is highly desirable. Leadership: Strong leadership and people management skills, with experience in coaching and developing high-performing teams. Sales Acumen: Demonstrated ability to drive sales growth and achieve targets. Experience with Apple products and sales strategies is a significant advantage. Analytical Skills: Strong analytical skills with the ability to interpret sales data, identify trends, and make data-driven decisions. Customer Focus: Commitment to delivering an exceptional customer experience and resolving customer issues effectively. Communication: Excellent verbal and written communication skills, with the ability to interact professionally with store teams, customers, and senior management. Organizational Skills: Strong organizational and multitasking abilities, with the capability to manage multiple stores and projects simultaneously.

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