Client Servicing Manager

About Dentsu India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises of five leadership brands -Carat, dentsu X, iProspect, Dentsu Creative and Merkle,

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth.

Learn more at:

https://www.dentsucreative.com/

https://www.dentsu.com/sg/en/careers

Role Summary:

Brand within Dentsu Internationa

Job Title

Location

Experience

Job Summary

Manager – Client Servicing (ATL + Social Media)

Key Accountabilities

• Lead and manage end-to-end ATL and social media campaigns across multiple brand verticals.
• Collaborate with internal teams (strategy, creative, media, production) to ensure seamless and timely delivery of campaigns.
• Manage ATL campaigns along with social media initiatives, ensuring timely execution and delivery.
• Oversee on-ground activations, events, and shoot coordination as required.
• Drive day-to-day client communication, building strong relationships and ensuring client satisfaction.
• Maintain brand consistency, tone, and messaging across all platforms and projects.
• Contribute to identifying opportunities for organic growth and support in new business pitches.
• Drive client satisfaction through proactive communication, problem-solving, and value-added recommendations.
• Track, monitor, and report campaign performance to clients.
• Handle multiple accounts/projects simultaneously with efficiency and attention to detail.

Professional Skills:

• 4+ years of experience in account management or social media roles in advertising/digital agencies.
• Strong understanding of ATL (TV, Print, Radio, OOH) and Social Media campaign management.
• Experience with automobile or consumer brands is preferred but not mandatory.
• Hands-on experience in working with brand teams and agency partners.
• Ability to multitask, travel for on-ground work, and manage high-pressure timelines.
• Strong communication, coordination, and project management skills.
• Open to travel or extended hours during shoots/activations as required.
• A go-getter attitude with the ability to work discreetly and independently.

sonam.malik@dentsu.com

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Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now!