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About Dentsu India: Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises of five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle , each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu International operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before! Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while Dentsu international is the 5th largest in the world. In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change. Learn more at: https://www.dentsucreative.com/ https://www.dentsu.com/sg/en/careers Role Summary: Brand within Dentsu Internationa l: Dentsu Creative Job Title : Associate Manager - Client Servicing (Mainline) Location : Udyog Vihar, Phase-V, Gurugram Experience : From 2 to 4 years of client servicing experience in mainstream advertising/integrated ad agencies. ( Experience in client servicing from other industries will not be considered for this position ) Job Summary : We are looking for an enthusiastic and proactive Associate Manager – Client Servicing to join our account management team. The role involves managing mainline campaigns for key brands and acting as a bridge between clients and internal teams to ensure high-quality and timely delivery of communication pieces. Key Accountabilities Act as the primary point of contact between the agency and the client for all mainline communication needs, ensuring their needs are met and exceeded. Handle client briefs, create internal briefs, and ensure clarity across teams. Working with the team to conceptualize a campaign that meets the client's brief. Track project timelines, deliverables, and budgets. Participate in client meetings, status calls, and campaign reviews. Collaborate with internal teams to develop and execute mainline marketing campaigns. Develop and maintain strong client relationships through regular communication and meetings. Monitor and report on campaign performance, providing clients with insights and recommendations. Presenting creative work to clients for approval/modification. Managing budgets and campaign costs. Prepare and present campaign reports, analyzing data and providing insights to clients. Assist in creating 'pitches', along with the creative team. Build long-term relationships with clients. Ensure brand consistency and quality across all communication materials. Maintain strong working relationships with clients and ensure high service levels. Professional Skills: 2-4 years of experience in client servicing within a mainline advertising agency in a client servicing/account management role. Strong knowledge of mainline campaign development. Excellent communication, presentation, and interpersonal skills. Strong communication and presentation skills. Detail-oriented with strong project coordination abilities. Ability to manage multiple tasks under tight deadlines. Comfortable working in a collaborative, high-paced environment. Passionate about advertising, brands, and consumer behavior. Strong client-service orientation. To apply, pls apply here as well as send us your updated CV mentioning the below details to sonam.malik@dentsu.com (so we are able to process your candidature faster): Email subject: Ref: LinkedIn – Associate Manager - Client Servicing (Mainline) with Dentsu Creative, Gurugram Name: Current company: Designation: Total years of experience specifically in client servicing: Are you comfortable working from the office location (Gurugram): Annual CTC: Expected CTC: Notice period: Please attach your CV. We thank you for sending us your profile & details for this role . If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome! Working with us By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless. Our Values We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference. Next Steps Sound exactly like the sort of role for you? Apply now! Show more Show less
