742 Client Retention Jobs - Page 2

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills Data Interpretation & Reports Management

Client Servicing Executive Interact with top retail brands (Nike, Adidas, etc. - Manage client communication - Align production with factory orders - Handle billing and payments - Generate projections - Travel for client meetings and quality checks Required Candidate profile Requirements - Excellent communication skills - Ability to work in fast-paced environments Proficiency in Excel,Willingness to travel Join our team and work with prominent brands!

Job Description 1. Managing and reporting day-to-day service metrics with Accurate service level measurement and failure reasons 2. Working with internal teams and customers to ensure smooth execution of the pickup and delivery operations 3. Escalating and highlighting critical transactions to the relevant stakeholders 4. Ensuring updates, invoices, and queries are being responded to on time 5. Proactive approach to resolve customer queries 6. Managing Invoice disputes with the right stakeholders and on-time closure. Skills - 1. Proficient in MS Office especially MS Excel and Powerpoint 2. Provide ad-hoc support through analysis and various inputs to the client 3. Accuracy, detail, and follow-up orientation 4. Data-driven, Fact-based and responsive decision making 5. Ability to create, establish, and maintain strong business relationships with clients and their customers 6. Ability to succeed under pressure and in high-growth and fast-paced environments 7. Good to have relevant experience in the International Express Logistics space. 8. Strong stakeholder management profile. 9. Strong Team management through defined KPIs and KRAs

Regional Service Consultant Job Description Inviting dynamic and experienced relationship managers to be part of our team at Entab Infotech Pvt. Ltd. We are looking for an experienced Regional Service Consultant , who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. If you are an empathetic individual, willing to put yourself in our customers shoes, and passionate about solving their issues for the best possible experience, youre the perfect match for us. We provide a competitive compensation package, including perks and opportunities for career advancement. We are committed to diversity and equal opportunities and encourage candidates from all backgrounds to submit their applications. Your role Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns. Manage client accounts and act as the key point of contact from the company. Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry. Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met. Generate new business and revenue opportunities through cross-selling and upselling. Your responsibilities Identify client demands and develop strategies to meet them. Find key personnel in client companies to establish profitable relationships. Approach potential customers to cultivate fruitful relationships. Support high-quality sales, supply and customer service operations. Required skills and qualifications At least 2 years of experience in customer service, sales, account management or a related field. Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions. Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively. Fluent in English, Hindi and at least one regional language. Possess a sense of customer service and are a team-oriented individual. Preferred skills and qualifications Bachelor's degree in business, finance, marketing or related fields. Proven experience in customer-facing roles like customer service or sales. Relevant certifications such as Certified Customer Experience Professional (CCEP), Certified Financial Planner (CFP). Familiarity with customer relationship management (CRM) software. Strong interpersonal, problem-solving and negotiation skills. Excellent communication skills, both written and verbal. Strong organisational and planning skills. Willingness to travel for client meetings and conferences when required.

The Customer Success Manager (CSM) is responsible for the overall engagement, success, and retention of assigned customer accounts. Acting as both the internal advocate for the client and the external representative of Blackbaud, the CSM ensures that client objectives are met by fostering trusted relationships and strategic communication. This role also involves collaborating cross-departmentally to address client needs, identify opportunities for growth, and support client goals with innovative solutions. This individual contributor role is responsible for driving the adoption and success of Blackbauds platform, ensuring client satisfaction, and accountability for revenue growth and retention. What youll do (Job duties and responsibilities) Drive Platform Adoption and RetentionServe as the strategic leader for assigned accounts, ensuring the successfuladoption and use of Blackbaud products to achieve client business objectives and promote client retention. Develop Customer Success PlansWork collaboratively with clients to build comprehensive success plans that outline criticalgoals and the strategies to achieve them. Strategic CommunicationEstablish a proactive communication cadence (weekly, monthly, quarterly) tailored to clientneeds, and facilitate meetings that review progress, share key insights, and align on next steps. Trusted Customer AdvocateCement yourself as a trusted advisor, leveraging empathy, critical thinking, and active listeningto understand client needs and provide tailored solutions. Collaborate Cross-FunctionallyPartner with Sales, Marketing, Professional Services, Product, Operations, and Support toresolve issues, manage escalations, and communicate client feedback that informs product development and processimprovements. Monitor Key Performance MetricsTrack and report client achievement of key performance indicators (KPIs), providinginsights both internally and to customer stakeholders. Support and Training IdentificationWork with the Training team to identify additional client training opportunities thatenhance product knowledge and usage. Champion the Customers VoiceServe as the customers advocate, raising up key insights and feedback from customers tothe internal Blackbaud organization. What youll bring Job requirements Technical ProficiencyAdept at engaging in consultative technical discussions and providing light technical solutions.Experience with CRMs (e.g., Salesforce) and CSPs (e.g., Gainsight) is advantageous. Exceptional Communication Skills: Strong written and verbal communication skills with the ability to handle strategicconversations and deliver concise, respectful, and value-driven messaging. Customer-Centric ApproachDemonstrated ability to understand customer needs, anticipate challenges, and respond withurgency to deliver exceptional service. Critical Thinking and Problem SolvingAbility to analyze complex problems, think logically, and make sound businessdecisions that benefit both Blackbaud and the customer. Organization and Time ManagementProven skills in managing multiple projects and priorities, meeting deadlines, andmaintaining a high level of productivity. Team Collaboration and Emotional IntelligenceStrong interpersonal skills, showing empathy, tact, and diplomacy inmanaging client relationships and supporting colleagues. AdaptabilityComfort working in a fast-paced, dynamic environment with a proactive attitude to adapt to evolving client andbusiness needs. Data-Driven MindsetExperience leveraging analytics, reports, and trends to measure success, improve client outcomes, andenhance product usage. Self-Motivation and LearningDemonstrated desire to grow professionally, pursue continuous learning, and set personalgoals that align with team success.Core Competencies Active listening, empathy, and ability to create positive and impactful client experiences. Strong problem-solving abilities, independent decision-making, and confidence in judgment. Proficiency in aligning work with company objectives and understanding the impact of individual actions on businessmetrics. Proactive communication with an emphasis on building trust, managing expectations, and maintaining accountability. Effective collaboration with a focus on teamwork, supporting others, and contributing to the collective success of the team. Ownership and responsibility in delivering quality work and addressing issues constructively. Advanced level English Ability to work US East Coast hours India Location Our India location is a cornerstone of our global efforts, where innovation and collaboration come together to drive our mission forward. This stems from our commitment to expanding our global impact by harnessing the incredible talent pool in Hyderabad. Here, youll find a supportive and inclusive environment that values your contributions and encourages growth, both professionally and personally. We offer a hybrid work model, blending remote and in-office work to allow flexibility while supporting you personally and professionally. We Thrive Together! Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply

Apply for Client Servicing Executive role at Career Progress Consultants in Bengaluru/ Bangalore with 2-5 year experience required. Key Responsibilities: Serve as the first point of contact for assigned clients, addressing queries and concerns promptly. Assist in managing day-to-day client communications and ensuring timely delivery of services. Coordinate with internal departments such as sales, marketing, and operations to meet client requirements. Support senior client servicing executives in preparing reports, presentations, and client documentation. Maintain client databases and track project progress. Help in identifying client needs and upsell relevant services or products. Participate in client meetings and follow up on action items. Ensure high levels of client satisfaction and contribute to client retention.

Key Success factors for an Individual: • Passion and drive to excel • Aggressive self-starter who inspires a diverse team • Hunger to learn and grow • Customer Orientation What the Role involves : • The position holder will be managing a team of 5-6 individuals • Build and manage productive, professional relationships with clients • Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients • Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets • Systematic follow-up and time-bound closures • Prompt resolution of complaints • Daily 4-5 in person meetings (F2F) with clients onsiteRole & responsibilities

Role & responsibilities The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart. Will be managing a team of 5 executives. Responsibilities will be to ensure inputs, discipline & productivity of the team. Review daily prospect quantity and quality. Manage all call escalations and be a part of daily video calls. Followup & Create Closure Funnel Independently with team created Prospects. Training & Feedback with Actionables & Improvements Tracking for each team member. Report Management & Data/Funnel tracking on a daily basis. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly basis. Post Sale Production & Service Hosting of Customer. Able to communicate the competitive landscape & benefits of Indiamart Paid Package. Preferred candidate profile Minimum 2 years of experience in a Sales / Servicing Profile Client handling and application of Tele-sales techniques. Active listening and understand the business contexts of clients. Good Verbal and written communication. Ability to work on MS-office suite.

Role & responsibilities The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart. Will be managing a team of 5 executives. Responsibilities will be to ensure inputs, discipline & productivity of the team. Review daily prospect quantity and quality. Manage all call escalations and be a part of daily video calls. Followup & Create Closure Funnel Independently with team created Prospects. Training & Feedback with Actionables & Improvements Tracking for each team member. Report Management & Data/Funnel tracking on a daily basis. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly basis. Post Sale Production & Service Hosting of Customer. Able to communicate the competitive landscape & benefits of Indiamart Paid Package. Preferred candidate profile Minimum 2 years of experience in a Sales / Servicing Profile Client handling and application of Tele-sales techniques. Active listening and understand the business contexts of clients. Good Verbal and written communication. Ability to work on MS-office suite.

Roles and Responsibilities : Manage key accounts to drive revenue growth through cross-selling and upselling opportunities. Develop and execute strategies for client engagement, retention, and expansion of existing relationships. Collaborate with internal teams to deliver exceptional client service and ensure timely resolution of issues. Identify new business opportunities within existing clients' networks. Job Requirements : 5-12 years of experience in IT services & consulting industry with a focus on strategic account management. Proven track record in managing large-scale projects from initiation to delivery. Strong understanding of agriculture/forestry/fishery industries' needs and challenges.

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Skills Required: Team Management , Digital Business Development , Sales Strategy , Client Services , Key Account Relationships Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10 sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.

The main goal of this position is to oversee the social media presence of our clients (Dealers). You should have strong skills in managing client inquiries, establishing good relationships, and implementing innovative content strategies. Your responsibilities will include managing clients" social media accounts on platforms such as Instagram and Facebook, ensuring timely delivery of services, creating and interpreting client reports, and ensuring client satisfaction and retention. This is a full-time, permanent position with a day shift schedule. The work location is in Navi Mumbai, Maharashtra, and in-person attendance is required. Application Deadline: 28/06/2025,

Hiring: US Semi Voice Process Customer Support (International BPO) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Rotational Shifts (247) Perks: 2-way cab facility provided & Loyalty Bonus of 20k Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility : Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have prior experience in an International BPO (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) How to Apply? Contact: Insha- 8081006422

The job involves driving business growth through the identification and sale of prospects while nurturing relationships with clients. It is essential to closely monitor the competitor market and establish a strong network with Contractors, Builders, HNI Clients, Architects, etc. Maintaining high-quality service standards is crucial by implementing and upholding organization standards. The ideal candidate must possess skills in closing deals, managing client relationships, and effective presentation and communication abilities. Key responsibilities include client acquisition, retention, and enhancement across various categories such as Contractors, HNI individuals, House Owners, Architects, Structural Consultants, and Project Management Consultants. Regular meetings with Civil Contractors, Interiors Contractors, and Contractors are required to achieve sales targets in project sales. Conducting technical and commercial meetings with clients on behalf of the company, preparing BOQ Specifications, proposals, and Proforma invoices, and identifying and specifying products in upcoming projects are also part of the role. Furthermore, conducting competitive intelligence in the local market to enhance understanding of both local and global competitors is essential. Following up with existing clients, possessing experience in the Construction Chemical and Building Material industry, and maintaining good relationships with Builders, Architects, and Contractors are key to success in this position. Experience in Project Sales and strong communication skills are highly valued. Experience: 3 - 8 Years Salary: 4 Lac To 8 Lac P.A. Industry: Sales & Marketing / Business Development / Telecaller Qualification: Other Bachelor Degree Key Skills: Building Materials, Stones, Tiles, Sales, Construction Chemical If you meet the qualifications and possess the necessary experience, you may consider applying for this opportunity.,

Hiring: US Semi Voice Process Customer Support (International BPO) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Rotational Shifts (247) Perks: 2-way cab facility provided & Loyalty Bonus of 20k Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility: Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have prior experience in an International BPO (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) How to Apply? Contact: Insha- 8081006422

Position is for the Organic Food Division: To increase HORECA Sales by: - Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals. - Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost. - Approval and critique of promotional programs with the objective of improving effectiveness and efficiency in trade spending and brand consumption development. - Develops and executes effective HORECA account-specific marketing & Sales programs. - Record Sales and Order Info - Co Ordinate with the Other departments - Client Retention.

Understand client needs, propose technical solutions, prepare RFQs, coordinate with internal teams, support sales, ensure feasibility, cost analysis, client visits, and aid in converting leads to orders in the automation industry. Over time allowance Travel allowance Food allowance Employee state insurance Accidental insurance Sales incentives Referral bonus Gratuity Provident fund Prevention of sexual harrassment policy

About the Opportunity Role: Account & Client Management Level: Senior Executive/Assistant Manager Reporting To: Zonal Manager Location: Gurgaon About the Function: The International Hotel Supply team adeptly oversees the supply for over 17,000 prestigious hotels worldwide, spanning renowned destinations such as Dubai, the Maldives, Sri Lanka, Bali, Thailand, and beyond. About the Role: This role will be a part of International Hotel Supply team for international locations where the incumbent will be responsible for driving on-boarding of new hotels within the assigned territory and generate revenue from acquired partners. What will you be doing: 1. Relationship & Key Account Management: The person will be responsible for connecting and engaging with top level management of the branded and independent hotels and will be responsible for the account management of key chain hotels and driving sustainable performance of the account at a unit level across the portfolio. Collaborating with partners in the portfolio and providing expertise, metrics, analysis and recommendations based on the industry's best practices. 2. Portfolio Management & Driving Growth for units: Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness across multiple available platforms 3. Data Analysis and Reporting: Establish and maintain supplier relationships, train partner hotels on our extranet and the wholesale business, review monthly production reports and provide feedback to top producing hotels, plan and execute market site visits Building MIS & market intelligence reports, preparing geography wise and service wise sales plans and achieving them. Sharing insights on market and industry with the clients and internal stake holders 4. Negotiation Skills: Networking, deal initiating, negotiation & closing deals with our partners Strategize in order to market the hotel in a better way. It helps hotel partners to serve the needs of their customers and at the same time grow their businesses Qualification & Experience: MBA from a reputed institute with 2 to 4 years of experience working in sales, account & client management, contracting and relationship management. Prefer someone from internet/ e-commerce industry. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent personal and interpersonal skills to interact with a diverse set of individuals, including building strong partnerships with other teams and departments. Ability to work under pressure in a competitive industry/rapidly changing environment. Key Success Factors for the Role: Mindset that will constantly think about Return on Investment, business. Strong communication, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude. Proficiency in MS Excel and MS PowerPoint is essential. Specific requirements Travel: Vehicle: Work Permit:

Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Own a set of accounts and drive product adoption, renewal and expansion Be a strategic advisor, establish and build strong customer relationships Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the Apptio products. Assist the customer with the creation and ongoing adoption of their TBM Roadmap and supporting Use Cases to drive value from Apptio products. Ensure Customer realizes maximum value by providing required support, product training and business reviews which in turn leads to retention Monitor active customer support tickets, working with the support team as needed to ensure timely resolution and escalate as needed. Collaborate with the Turnkey Admin Services (TAS)/Shared Managed Services delivery team to ensure customer technical outcomes and month end processes are accomplished Become a Platform Health Expert, effectively communicating technical knowledge and Operational Excellence to educate customers on best practice and ensure they maintain a healthy platform Conduct regular cadence with the Customer and update them regarding the new features/releases of Apptio Products and helping them understand what value they bring to the table Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in B2B SaaS environment delivering against operational metrics focused on outcomes and value, adoption and renewal Excellent communication and relationship-building skills Ability to effectively present information (oral and written) and respond to customer questions in one-on-one and group settings Ability to prioritize and multitask in a fast-paced environment 4-7 years of industry experience At least a 3-year college degree in associated field. Preferred technical and professional experience

Trade India pvt ltd We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experience. Roles and Responsibilities You will be responsible for closing sales deals over the client meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects share CV if interested snaya@tradeindia.com or 7973000171

About Us: We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have rmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experience. Roles and Responsibilities: You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects Interested candidates can send their resume on 7973000171 or mail at snaya@tradeindia.com

We're looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in businessmanagement. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Roles and Responsibilities : Manage a portfolio of existing clients to achieve target achievements through cross-selling, upselling, and renewals. Identify new business opportunities through networking, referrals, and market research to drive client acquisition. Develop strategies for retaining existing clients by providing exceptional service and ensuring timely resolution of issues. Collaborate with internal teams to resolve complex customer queries and improve overall customer satisfaction. Job Requirements : 3-10 years of experience in IT services & consulting industry with focus on sales or business development. Proven track record in achieving targets related to revenue generation, client acquisition, and retention. Strong understanding of cross-selling, upselling, and renewals processes in the B2B space. Excellent communication skills with ability to build strong relationships with clients at all levels.

Roles and Responsibilities Identify potential markets for growth within the transportation industry, leveraging expertise in full truck load (FTL) and part truck load (PTL) services. Develop new business opportunities through effective sales strategies, client acquisition, and revenue generation. Manage existing clients to ensure high levels of satisfaction and retention through excellent customer relationship management skills. Collaborate with internal teams to develop channel management plans that drive revenue expansion. Desired Candidate Profile 2-7 years of experience in Business Development or Sales role with a focus on B2B transactions. Proven track record of successful client acquisition and retention in the logistics/transportation sector. Strong understanding of ODC Management principles applied to FTL/PTL operations Interseted candidate please send your updated CV to hrrongp@vtransgroup.com