2351 Client Retention Jobs - Page 6

We are hiring for one of our client for the role of Client Account Management role. PFB the details: KEY DELIVERABLES: Account Management Implement the departmental strategy and initiatives, ensuring that they remain consistent with the businesss overall strategy. Achieve revenue targets by creating business opportunities in the region from existing clients by identifying their needs & educate them about better price and better sourcing which mjunction offers. Possess a strong understanding of mjunction products, competitors in the industry and positioning. Follow the latest industry developments and stay up-to-date on corporate competitors, conducts regular research, keeps up with trends an...

In this role at Milliman Connect, you will be responsible for various tasks related to lead generation, customer engagement, pipeline management, collaboration, sales support, target achievement, client retention, and providing feedback on market trends. Your key responsibilities include: - Identify and qualify new sales opportunities through various channels such as inbound inquiries, outbound calling, emails, and social media outreach. - Conduct product presentations, demos, and discovery calls to understand client needs and recommend appropriate solutions. - Maintain accurate records of leads, prospects, and sales activities using CRM software. - Collaborate closely with marketing and bus...

As a Business Development Manager, you will be responsible for the entire gamut of lead management, sales, and business development for the Region. This includes ensuring service delivery to clients for retention and references. Your primary goal will be to achieve targets in the designated areas by developing and maintaining a database, providing regular reports, and following up effectively. It is essential to have knowledge of MS Office and internet usage for efficient operations. Key Responsibilities: - Develop and maintain a database of leads - Provide regular reporting and follow-ups to ensure client satisfaction - Utilize networking skills to establish connections with corporates - Ac...

You will be responsible for client retention and acquisition, as well as generating business and revenue. Your role will involve lead generation, identifying and satisfying customer needs, and representing products. You will drive sales initiatives to achieve desired targets and build strong business relationships. It is essential to have good interpersonal and convincing skills, along with excellent communication skills. You should also be able to improvise sales pitch as required. **Qualifications Required:** - Good interpersonal & convincing skills. - Excellent Communication skills. **About the Company:** TFI Media Private Limited is the hiring organization for this Intern position based ...

What you will do: 1.Be part of a 24x7 SMB Retention Team 2.Triage issues coming from various channels such as phone, chat, email or web portal (Blended process) 3.Prioritize customer urgency and issues 4.Search and reuse information from internal information repositories 5.Log all incidents, requests and customer interactions into the case management system 6.Drive issues through the organization with urgency 7.Assess customer sentiment at all stages during the communication 8.Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism 9.Understand the business impact of issues 10.Stay calm under stressful conditions while driving issues forward...

We are looking for a customer focused Email Support Executive to manage customer queries through email Candidate should possess excellent written communication skills and a customer first attitude,ensuring timely & accurate responses to all inquiries Required Candidate profile Project: International - Non Voice Email Support Work Timing: Day & Night shift Skills Set: Good Typing Skills (Min Speed 30 WPM). Good Verbal & Written English Comm. Skills Perks and benefits Incentives Attendance Bonus OT ESI PF

Provide top level concierge and reception service to clients Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc. Maintain a positive attitude and represent the organization and its values in a positive way Provide support to Instructors and work as a team with all other staff members Assist with the training and coaching of new hires for the Client Services Team as needed Maintain product knowledge for all studio retail operations Uphold company brand standards in terms of studio look and feel, client service and company culture Actively contribute to companies toplin...

1. Drive Sales Growth: a. Oversee daily sales operations to ensure monthly and annual revenue targets are achieved or exceeded. b. Develop and execute sales plans, promotions, and lead management strategies in collaboration with the marketing team. c. Identify and pursue new revenue opportunities, including high-value accounts and private client acquisitions, to supplement the revenue stream. d. Monitor market trends and competitor activities to adjust strategies and capitalize on opportunities. 2. Enhance Client Retention: a. Implement and refine strategies to improve client retention, enhance satisfaction, and reduce churn rates. b. Manage escalated client issues, ensuring swift and eHecti...

EuMo is seeking an energetic Business Development Lead with proven B2B sales & lead generation experience. Responsible for driving new business, client acquisition, market research, and strategic growth while maintaining strong client relationships.

Key Responsibilities 1. Business Growth & Strategy 2. Client & Relationship Management 3. Sales Leadership & Team Management 4. Brand & Market Development Locations: Pune , Mumbai and Kolkata

Provide exceptional customer support through various communication channels.Respond to customer inquiries and resolve issues professionally and promptly.Identify opportunities to upsell and cross-sell products or services Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally.Provide excellent customer service and ensure satisfaction.Respond to customer complaints and concerns promptly. Required Candidate profile Minimum 2 years of experience in customer support or related field. Strong communication and problem-solving skills.Excellent interpersonal and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously.Provide timely and accurate information about products or services.Build strong relationships with customers Required Candidate profile Minimum 2 yrs of experience in customer support or related field.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment process...

Handle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Respond to customer complaints and concerns in a timely manner. Required Candidate profile Minimum 2 years of experience in customer support or related field. Strong communication and problem-solving skills.Excellent interpersonal and analytical skills.

Experienced BDE with 3–4 yrs in B2B sales & client acquisition. Must know Kannada & English. Field visits across Telangana, Andhra Pradesh & Bengaluru. Freshers not eligible. Required Candidate profile Dynamic BDE with 3–4 yrs exp, fluent in Kannada & English, skilled in B2B sales, client engagement & acquisition with strong communication & negotiation.

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

- Identify and pursue new business opportunities to drive revenue growth. - Develop & implement strategies to acquire new clients & expand market presence. - Manage the onboarding process for new partners, including both internal & external teams. Required Candidate profile - 5 years of experience in a presales / business development role, ideally within the BFSI sector, with a focus on cloud solutions. - Ability to work effectively with cross-functional teams

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...