City Head

The City Head  leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers. The City Head  is responsible for the entire Business P&L for the city/ region.

As a City Head, you need to:

Target Delivery:

Funnel Review, NGMV Delivery + Sales Input Hygiene

• Revenue monthly targets- Furniture and Furnishing category.
• Discount optimisation
• Adherence to input processes
• Seamless execution
• Customer satisfaction

Conversion Effectiveness -

Display + Training Quote optimisations 

• Develop customised project level pitch strategies
• Help stylists communicate value propositions effectively & aid in conversion
• Train new joinees on styling processes, sales strategies, and Product portfolio Overview
• Work towards consistent knowledge upgrade for stylists in furniture and furnishings.
• Optimize Store Display for better customer engagement & increased average order value.
• Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc.

Stay Ahead of Competition-

• Keep designers updated with the latest offerings, trends, and market insights.
• Compulsory market visit : 3 unique Brands/stores per month.
• Gather feedback and share insights with the category team for product development.
• Keep track of competitor prices, products, and trends to stay ahead.

Sustainable Growth-

• Quantify resources that are required in these respective regions.

• Come up with the offers or marketing activities that are required.

• Manage the complete P&L and carry out the AOP Plan for respective regions.

• Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility.

• Work with cross-functional teams to ensure the right steps for regional growth.