City Head

Role Overview: At Porter, we are dedicated to creating impactful journeys by revolutionizing last-mile logistics. We aim to optimize operations for businesses of all sizes, empowering them to achieve unprecedented growth. As a City Head in our Rest of India city operations vertical, you will play a crucial role in driving the growth of the entire city through strategic decision-making, effective management, and process optimization. Key Responsibilities: - Manage the P&L of the city to ensure improved profitability and growth. - Identify and meet supply requirements by strategically planning supply cluster activities and exploring new acquisition channels. - Identify growth opportunities across all categories and execute awareness and adoption activities through multiple channels. - Enhance customer lifecycle management by focusing on acquisition, retention, and cross-selling initiatives. - Conduct competition analysis to derive insights on pricing, demand strength, and service quality parameters. - Develop and train the team for optimal performance, adherence to processes, and excellent customer and partner experience. Qualification Required: - Good analytical and problem-solving skills. - Effective communication and negotiation skills. - Ability to build rapport with stakeholders. - Strong time management and planning abilities. - Proficient in people management techniques.,