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0.0 - 5.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Exciting Career Opportunity with a Leading American Global Corporation! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9997196123, 9147047908, (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 4.5 LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Noida, Ghaziabad, Faridabad
Work from Office
Exciting Career Opportunity with a Leading American Global Corporation! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9997196123, 9147047908, (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 4.5 LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Medwin on 6360064569 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift For More Details: Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Lucknow, Gurugram
Work from Office
Hi Everyone! Greetings From Shiningstars We are actively hiring passionate and career-focused individuals for exciting opportunities in both International and Domestic BPO roles. We are hiring freshers and experienced candidates with good communication skills. Roles and Responsibility: Handle customer queries through voice or chat, depending on the assigned process Assist customers in resolving their doubts, concerns, or service related questions. Deliver prompt and professional solutions to ensure high customer satisfaction Accurately record and update customer information in the system or CRM Meet individual targets in areas like response time, quality, accuracy, and customer experience Collaborate with team leads or supervisors to resolve escalated cases (if required) Maintain confidentiality and professionalism during all customer interactions Stay updated on product knowledge and process changes through regular training We are currently hiring for the following BPO opportunities across multiple locations: 1. International Voice Process- Gurgaon Eligibility: Graduate / Undergraduate Minimum 6 months of international BPO experience Excellent English communication required Benefits: Salary: Up to 30,000 CTC (26,000 in-hand) Exceptional profiles: Up to 32,000 CTC (28,000 in-hand) Performance incentives: Up to 10,000 per month 5 Days Working | 2 Rotational Offs Both Side Cab Facility 2. NA Process- Lucknow (Voice & Chat) Eligibility: Undergraduate / Graduate Freshers & Experienced both eligible Good spoken and written English Benefits: Voice Freshers: 28,000 | Experienced: 30,000 Chat 26,000 (Fresher or Experienced) Shift: 247 (rotational for males) Female shifts: 9 PM 6 AM No Cab Facility Candidates should be comfortable with commute 3. Broadband Chat Process- Noida Eligibility: Undergraduate / Graduate (Any stream) Freshers & Experienced both can apply Good communication skills written & verbal Must be comfortable with chat process and rotational shifts (for males) Benefits: Salary: 21,000 22,000 in-hand (Up to 23,000 CTC) 6 Days Working Shifts: Male Candidates: Rotational Shift Female Candidates: Day Shift Only Stable, non-voice profile with a well-known telecom process Opportunity to work with a reputed international client 4. Back Office Chat - Noida (Sector 62) Eligibility: Undergraduate / Graduate Freshers welcome Good English writing and typing skills are mandatory Must be comfortable with office-based day shifts Immediate joiners preferred Benefits: Salary: 16,000 in-hand Day Shift Only 6 Days Working Easy Selection Process – HR + Operations Round Office Location: Sector 62, Noida (IT Park) Non-voice role with simple training and onboarding If you are eligible for any of the above roles and possess strong English communication skills, please share your CV on WhatsApp @8318572542 (Khushi) with the role you are applying for.
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Mumbai
Work from Office
SHIFT TIME : US Rotational SHIFTS +NIGHT SHIFT ALLOWANCE Logistics done differently As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, daily tracking of loads for all modes of transportation, and freight pay resolution. This position is responsible for resolving issues with shipments from carriers. Review errors, reports and fix them. Involves research and resolution of all issues and documents. Perform data entry or corrections of shipment information to match TMS, tracks and communicates root-cause analysis of issues to support continuous improvement. Monitor carrier performance/compliance issues. Perform data entry and track-and-trace duties Essential Functions: Enter shipment information into the system for approval. Contact clients and preparers of source documents to resolve questions, inconsistencies, or missing data Enter data from source documents into computer following format displayed on screen and enter necessary codes Validate system data for accuracy of shipments. Research, analyze, and identify issues and errors on shipments, collaborating with internal and external parties as needed to resolve issues. Compare data entered with source documents or re-enter data in verification format on screen to detect errors. Work on manifest or bulk upload of invoices for the Spreadsheet Upload Process. Follow and apply all SWIs and process documents. Ensure efficient, accurate, timely and thorough completion of daily, weekly and monthly deliverables across all function of billing process Seek continuous improvement across all functions/processes and accounts. Assist Supervisor with prioritizing workload and update of account status. Qualifications: Bachelors degree required, Technical Skills: Broad range of network and desktop knowledge, including experience with Microsoft Office programs. General Skills: Basic to Intermediate Excel is required. Knowledge of freight bills and freight terms; strong hold on accounts process and operational procedures. Hands-on experience on Freight Billing Process or Transportation is a plus. Excellent communication skills (oral and written); communicate effectively with peers, end users, and external clients. Excellent interpersonal skills: participate in a team environment and build strong working relationships. Good time management skills: ability to follow and create SWIs; multi-task and prioritize workloads; demonstrated analytical capabilities; effectively identify and resolve problems.
Posted 1 month ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 18th June 2025 (Wednesday) || Ahmedabad Location Date: 18-June-2025 (Wednesday) MS Teams meeting ID: 462 682 166 152 4 MS Teams Passcode: ko7zJ3hp Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Kolkata
Work from Office
Greeting From Ishmeet Consultant Pvt. Ltd Any grad/ Ug with min 1year international Chat experience can apply Salary - 4.50 LPA 5 days working || 2 off rotational shifts (UK Time Zone ) Both side cabs Contact HR Aditi @ 9582050101
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Kolkata
Work from Office
Greetings for Ishmeet consultant Pvt. Ltd Role :-Chat Process Experienced :- Min1years international can apply Salary :- 4.50LPA Rotational Shift Both Side Cabs For more Infor call or whatsApp HR Shine@999936729 Walk in interviews
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Kolkata
Work from Office
Greetings From Ishmeet consultant Pvt. Ltd Min 1 years international chat experience can apply Salary Upto 4.50 Lpa UK rotational shift Both side cabs For more info call or whatsApp HR Sanjana@9999129207 Walk in interview
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for international Chat Process UG/Grad with 1 yr of exp into Customer service can apply with excellent communication Location Gurugram Salary-27k to 36k in hand 5 days working/2 roster off Rotational shift Both side cabs Anjali :9354911705 Required Candidate profile Candidates must have excellent communication skills with immediate joiner. Candidates must be comfortable working in Rotational shifts and WFO Perks and benefits Lucrative Incentives 2500-3500 Variable Bonus
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
WARM Greetings, Hiring: International Non-Voice Telecom Process | Freshers & Experienced Location: [Bangalore] Process: International Non-Voice Telecom Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Preferred Job Description: We are hiring for a Non-Voice Customer Support role in a leading international telecom process . This is an excellent opportunity for freshers and experienced candidates looking to build a career in global customer service. Key Responsibilities: Respond to customer queries via email and messaging systems Troubleshoot issues and provide accurate, timely resolutions Maintain high standards of communication and customer satisfaction Log interactions and follow up on open queries as needed Adhere to process guidelines, SLAs, and quality standards Eligibility Criteria: Education: Graduates / Undergraduates Experience: Freshers and candidates with prior BPO/non-voice experience welcome Skills: Excellent written and verbal communication skills Willingness to work in US rotational shifts Strong logical thinking and attention to detail Call and book your interview slots now! 7829336202 / 7829336034 / 9380300644 / Start your international BPO career with a leading telecom client apply today!
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Walk in Date 20th June 2025; Friday Time – 10 AM to 12 (NOON) Education – Any Graduation ( No Btech – CSE/IT background) Shift Timings – Night Shifts Venue Details - Laxmi Infobahn Pvt Ltd IT/ITES SEZ, Tower – 1, 11th Floor, Survey No- 107, Kokapet, Village Road Gandipet, Kondapur, Rajendra Nagar Mandal, Hyderabad, Rangareddy District, Telangana- 500075. Please find the JD for the requirement Graduate from recognized universities. (B Tech CSE/IT not eligible). Freshers and experienced candidates from 1 to 4 years are eligible Preferred candidates with Claims/Claims Adjudication Experience with BPO sector/ domain are preferrable Possess strong Problem-solving skills, analytical knowledge and communication skills- both written and verbal. Collaborative, high-energy and diligent work ethics to be displayed at all times. Strong ability to multi-task and support different functions based on business requirements. Complete tasks according to the established standards with limited instruction and supervision. Should possess team-based working style coupled with the zeal to expand the learning horizon and be open to new learning. Willingness to work in shifts in different time zones. Professional attitude and projection of professional company image. Ability to work under pressure esp. during Peak seasons. Stay aligned to the Company's Mission, Vision & Values.
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION Account Specialist - ePayment Gateway Account Job Grade Range : JG 2A- 2C Campaign/ Department : ePayment Gateway/Operations #BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards Whats your mission? As an Account Specialist, you will work with our e-Payment Account to provide a #happier customer experience through a variety of channels, including phone, chat, and email. This is a great opportunity to join a dynamic and collaborative team that will provide quality support to address customer enquiries relating to their e-Payment account. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. Youll help us deliver excellent service to our partner brands by performing these tasks: Provide exceptional service to E-payment users via phone, chat, and email. Build strong relationships with team members and e-Payment users. Investigate user issues, discover bugs, and resolve them as soon as feasible. Advocate for users and share best practices with the team to continuously enhance our processes. Update the internal knowledge base when you learn something new. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who are we looking for? Candidates must have a high level of English proficiency, corresponding to the minimum CEFR C1 level. At least 2 years of experience in the BPO or contact center environment. Preferably with experience in the Financial, Banking, or Fintech industry. Bachelors degree in any field. Prior experience in customer-facing roles (e.g., B2B, B2C, or contact centers) and handling multi-channel support (email, phone, chat). Strong problem-solving abilities with the capacity to handle complex and demanding cases. Willingness to transition between teams to support business needs effectively. Must be open to working rotational shifts, including weekends
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle customer queries and complaints related to telecom services through voice calls and chat/email. Assist customers with service activation, billing issues, plan changes, and network complaints. Log interactions and update customer information in CRM systems accurately. Escalate unresolved or complex issues to relevant departments following internal protocols. Provide accurate information and troubleshoot basic technical problems (e.g., SIM errors, network outages, device setup). Maintain a high level of customer satisfaction by ensuring timely and effective resolutions. Meet daily/weekly performance metrics such as Average Handling Time (AHT), First Call Resolution (FCR), and CSAT. Qualifications & Skills: HSC (12th pass) or Graduate in any discipline. 02 years of experience in a BPO/telecom customer service environment preferred. Strong verbal and written communication skills in English and one regional language. Ability to multitask between voice and non-voice support. Familiarity with telecom services and common customer issues. Basic computer proficiency (typing speed, CRM systems, email platforms). Good listening skills, empathy, and patience when dealing with customers. Flexible to work in a 24x7 environment with rotational offs. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364822002 / 8762784204 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Hyderabad
Work from Office
We are looking for enthusiastic candidates to join our team as Voice & Non-Voice Support Executives. The role involves providing excellent customer support through chat and email channels, ensuring quick and accurate resolution of queries. Role & responsibilities Handle customer inquiries via chat and email professionally and efficiently Provide timely and accurate information to customers Maintain a positive and friendly communication tone in Hindi and English Meet performance targets related to customer satisfaction and response times Update and maintain records of customer interactions Preferred candidate profile Good communication skills in both Hindi and English Prior experience in chat/email support is a plus but freshers are welcome to apply Ability to type quickly and accurately Strong problem-solving skills and attention to detail Ability to work in a fast-paced environment and manage multiple tasks Benefits: 2-way cab facility Incentives based on performance Friendly work environment
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Remote
Hi, We are hiring for our MNC Client for Hyderabad location. Only excellent communication is required. Work From Home International Client Sales Chat Support Permanent Role Educational Qualification (Graduate/Undergraduate) is eligible. Pursuing graduation candidates pls do not call. We are looking for passed our candidates only. b) Freshers or Experience (Ratios if any) : Mix of both, Minimum of 6 Months Experience in Customer Service Role. US Shift timing only. 2 days rotational off. Excellent communication required Month CTC : 36342 (34611+1731 (Performance Linked Incentive)) , i.e ~ 4.36 LPA (All Inclusive) 6. Asset : Company shall issue the System (Desktop) to the employees post onboarding} Since any technical issue may require a technician to go to the employees house for repair. 7. Recommended internet speed Minimum 100mbps connection Power backup requirements Mandatory We recommend that we look for candidates from who are residents of HYDERABAD ONLY. Pls call Kishore 9962008169 for more info Thanks, Kishore 9962008169
Posted 1 month ago
10.0 - 13.0 years
10 - 12 Lacs
Chennai
Work from Office
Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimulating the career advancement of the team members within the project or lateral movement Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Preferred candidate profile Excellent written and verbal communication skills in English and regional Language Very strong people person with excellent interpersonal skills Tech-savvy
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Pune
Remote
We Are looking For Computer Operator, Who can Perform defined tasks per documented instructions/process Male And Female Both Can apply Fresher And Experience Both Can Apply Basic computer knowledge must Hardworking Work from Home
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Voice and Non-Voice processes! Job Details Location: Bangalore (Work from Home After 3 Months only) Job Type: Full-time Hiring For: Multiple Top MNCs & BPO Companies Process Types Voice Process: Inbound / Outbound Chat Support Customer & Technical Support Email Support Sales & Collections Open Positions Customer Support Executive (Voice / Non-Voice) Technical Support Associate International Call Center Executive Email & Chat Support Telesales / Telecaller (Domestic BPO) Eligibility Criteria Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced Languages: English, Hindi, and/or South Indian regional languages (for domestic roles) Shifts: Rotational / Day / Night (based on process) Salary Details Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Additional Benefits: PF, ESI, Cab Facility (Night Shift), Performance Bonuses Perks Immediate Joining 5/6 Days Working Cab Facility (for night shifts) Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Hiring For Non Voice & Voice 6 Days working 1 day off Fresher 17k Exp 2 + Year 20k ENG & KANNADA OR ENG & HINDI ENG Any south Languages Location : Tin Factory After 3Months work from Home with Laptop Typing Speed 30 WPM 90% Accuracy Date Of Joining 23rd June Last 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation Fresher 18k Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Work Dynamics - Integrated Facilities Management POSITION GOALS Seeking customer service representatives who are focused on providing prompt, courteous and professional customer service. Participate in all customer service training program sessions. Responsible for managing calls, emails, chat and tickets raised by employees at client offices. Adhere to the shifts and week-offs scheduled The job is on work from office model, ensure that it is followed Answer all phone calls promptly, follow telephone etiquette and ensure to be polite and composed while dealing with customers. Coordinate with internal site teams to address issues and resolve requests as per the SLA. Provide customer centric service, ensure to re-confirm with employees on the resolution provided before closing the request. Have complete knowledge on Tools and Applications used by Helpdesk. Be aware of and follow all SLAs. Follow-up with the site team on pending/open issues on a day to day basis. Ensure all the requests are attended in shift and hand over to the Shift in-charge at the end of the shift. Follow the standard operating process outlined in order to provide effective response to the customer. Ensure all required reports are shared in respective shift. Incorporate feedback from activities to improve performance. Skill set: Good verbal and written communication skills. Basic knowledge of MS Office and Outlook Voice and chat support experience (optional) KEY PERFORMANCE MEASURES Uninterrupted site operations Client Satisfaction Continuously improving service EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Sound interpersonal skills to manage diverse range of service providers and Client representatives Sound written and oral communication skills Demonstrated ability to manage multiple and complex operational matters on a daily basis Working knowledge of EHS Regulations Sound computer skills in Microsoft Office LEADERSHIP Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements. Provide services to the accounts cultural and company requirements. Work towards objectives unsupervised. Be willing to assist colleagues. PERSONAL EFFECTIVENESS Provide an effective contribution to the teams delivery. Contributes via regular feedback, to the overall performance of the delivery team. Works towards individual targets, monitor and manages individual performance. DECISION MAKING Be able to make difficult decisions and resolve problems or improve operations. Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle. RELATIONSHIP BUILDING Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respects of superiors, subordinates, peers and clients. COMMUNICATION Listens effectively and communicate through actions and example. Has strong written and oral communication skills. Regular reporting of the work accomplished and upcoming work On-site Hyderabad, TS Scheduled Weekly Hours: 48
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
|| Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now! Apply now to kickstart your career! Interested candidates kindly share your CV: HR Khushi - 8532070200 HR Anjali - 6238069002 HR Afreen - 6206077869
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Thane, Pune, Ahmedabad
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
For Teleperformance is hiring for Noida location!!! Opening for International Non Voice If interested please contact Hr Barnali at 7384484039 with keyword "Noida" Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) what we offer: Opportunities for career growth and advancement Paid training Permanent Job One side cab/shuttle provided during odd timings within hiring zone Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Preferred candidates from CBSE board, btech, bsc, bca, ba , bcom. Salary- 20k - 24k inhand Interested candidates can contact and share their CV in whatsapp and mention keyword "Noida" at 7384484039 Please register in the below link to get further job updates. https://myhrms.teleperformancedibs.com/TPRecruitementRegistration HR Barnalie 7384484039
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Dear Candidates, Greetings from Teleperformance!!! Graduation is Mandatory. Excellent communication skills. Should have experience in international Live Chat / Web chat process. Willing to work in rotational night shift. 5 days working / 2 days rotational week off. Pick up and drop provided. Job Location - Perungalathur- Shri ram Gateway. Looking for immediate joiners. Interested candidate Please Walk in directly with your updated resume and ID Proof. Regards Hema.
Posted 1 month ago
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