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0.0 - 3.0 years

2 - 3 Lacs

mumbai, thane, mumbai (all areas)

Work from Office

International Call Center / Domestic bpo Hiring for thane working In day Shift Chat Support also 18K to 25K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Day Shift Domestic bpo at Thane 16K to 25K Fresher / Experience Both English Must Multinational bpo hirin WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

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0.0 - 5.0 years

3 - 7 Lacs

noida, gurugram

Work from Office

Apply in Biggest Bpo brands of Gurugram and Noida- 3-9LPA plus lucrative incentives CLIENT 1 : Program Manager - Process: Outbound Sales (India Market) - Graduates with 2 years experience in bpo can apply - Upto 8lpa plus perks - 6 days working, US Shifts, cabs in odd hours, Location - Gurgaon CLIENT 2 : Learning Consultant - PROCESS: US/Canadian Outbound sales - Grads/ ug with min 1 year of Ed Tech sales exp can apply - SALARY: Upto 7.5LPA plus unmilited incentives - 6 days working, US Shifts, cabs in odd hours, Location - Gurgaon CLIENT 3 : US Health care Process. Customer Service Voice Process - Graduate, Undergraduate with 1 year experience in bpo can apply - Upto 6.5 LPA plus perks - 5 days working, Both side AC Cabs, Insurance, Work Location Gurgaon CLIENT 4 : Canadian Telecom Sales Process: Inbound/Outbound Telecom Sales Grad/ug with min 1 year of Bpo exp SALARY: 34-36k inhand plus unlimited incentives, earning potential 50k-2 Lakhs per month BOTH SIDE CABS, Night Shifts, LOCATION: Noida/Gurgaon CLIENT 5: US 3rd Party Collection Gurgaon PROCESS: Collections ( 3rd Party) Any Grad/ug with min 1 year of Bpo exp SALARY: 28k plus 15k fix bonus plus unlimited incentives, earning potential 50k-1.5 Lakhs per month BOTH SIDE CABS, Meal, Gym, 7.5 hours of login, Designation of accounts manager LOCATION: Gurgaon CLIENT 6: US Logistics Pilot Process PROCESS: Customer Service Voice Grad freshers or grad/ug with min 1 year exp SALARY: Freshers 28k, exp 37.5k plus incentives BOTH SIDE CABS, US Shifts, LOCATION: Noida CLIENT 7. UK Customer Service Graduate freshers or Graduates with Bpo exp can apply Salary - Freshers 19.3k, exp 21.3 5 days working, UK Shifts, Both side cabs, Location - Gurgaon CLIENT 8: US Healthcare Voice Process: Voice Customer service Graduate/ug with min 3 months of exp in bpo can apply Salary - 31k 5 days working, US Shifts, Cab in off hours, Location - Noida CLIENT 9: For freshers PROCESS: Customer Service, Upselling, Sales (Voice), Chat Process We have openings in multiple brands for freshers. Graduates or Undergraduates with good communication skills can apply SALARY: 15-28k inhand plus incentives between 5-40k per month 24/7 Shifts, LOCATION: Gurgaon, CABS, Insurance and many more perks Please read the eligibility criteria and kindly do Not apply for Non Voice, Backend, Work from Home etc. as We Hire for International Voice with Rotational shifts only (Work from Office) If you are a fresher or experienced and excellent in communication skills, we have a job for you in major brands of Gurugram, Noida

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1.0 - 6.0 years

4 - 9 Lacs

bengaluru

Work from Office

Warm Greetings from Rivera MANPOWER !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Deepa : 9380300644 /9742630123 /7829336034 (Please send us a message on WhatsApp in case the numbers are busy). NOTE:Provisional Degree Certificate and PANCARD (Hard Copy) mandatory. Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.As part of the customer support team, you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: International Voice Support Salary: Freshers: 20,000- 25,000 per month Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Graduation is mandatory Excellent verbal communication skills in English Basic computer proficiency and typing speed (25/30 WPM) Willingness to work in night shifts and rotational offs Experience Required: Freshers with excellent communication skills are welcome Mandatory: Experience in international voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction . Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US OR UK, (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Regards, Vijay :9742630123 Rivera Manpower Services.

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1.0 - 6.0 years

4 - 7 Lacs

new delhi, gurugram

Work from Office

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon

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0.0 - 4.0 years

3 - 3 Lacs

kolkata

Work from Office

Hiring for Leading MNC BPO / Direct Walk In Excellent communication skills in English Graduate / 12th pass can apply CTC Upto 28k 2 way cab / Night Shift To schedule an interview ring 6364907001 Required Candidate profile Hiring for International Non voice Process Hardcore Night Shift CTC upto 28k Freshers and Exp can Walk In WORK FROM OFFICE Ring 6364907001

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0.0 - 4.0 years

3 - 3 Lacs

kolkata

Work from Office

Hiring for Leading MNC BPO / Direct Walk In Excellent communication skills in English Freshers & Experienced Graduate / 12th pass can apply CTC Upto 16k to 28k To schedule an interview ring 6364907001 Required Candidate profile Hiring for International Non voice Process Hardcore Night Shift CTC upto 28k Freshers and Exp can Walk In WORK FROM OFFICE Ring 6364907001

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0.0 - 5.0 years

2 - 5 Lacs

kolkata, rajarhat

Work from Office

We are hiring customer service executives for voice/blended process in international BPO. Freshers and experienced candidates with good communication skills are welcome. Work from office. Share your CV on Whatsapp HR Shiwani 8868017305 Required Candidate profile Must have excellent English communication skills UG/Grad/PG Fresher/Experience Should be flexible to work in rotational shifts (24*7) Immediate joiners only Perks and benefits Great incentives PF+ESIC

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1.0 - 5.0 years

1 - 5 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? •Written and verbal communication •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Ability to work well in a team Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts

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1.0 - 5.0 years

4 - 4 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Process Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

0 Lacs

surat, gujarat

On-site

As a CRM Executive / Chat Support Specialist at our Jewelry Brand E-commerce Store in Sahara Darwaja, Surat, you will be responsible for providing customer support through chat and other online platforms. You will also be tasked with maintaining and updating the customer database using Excel, ensuring accurate and up-to-date information. Your role will involve resolving customer concerns in a prompt and professional manner, aiming to provide the best possible solutions and service to our customers. Building and maintaining strong customer relationships will be a key aspect of your responsibilities, as we value customer satisfaction and loyalty. Additionally, you will be expected to conduct timely follow-ups to enhance customer experience and ensure their needs are met effectively. This is a full-time position that requires you to work from the office, with a schedule from 9:15 AM to 6:30 PM. Joining our team as a CRM Executive / Chat Support Specialist offers you the opportunity to contribute to the success of our e-commerce store by delivering exceptional customer service and support to our valued customers. We are looking to fill 10 openings with dedicated individuals who are passionate about customer satisfaction and excel in communication and problem-solving skills. If you are ready to take on this challenge and make a positive impact in our organization, we invite you to apply and be part of our dynamic team.,

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1.0 - 6.0 years

3 - 5 Lacs

bangalore/ bengaluru

Work from Office

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 28K Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364863741 / 6364803282 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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2.0 - 4.0 years

2 - 3 Lacs

hyderabad

Work from Office

Chat Sales Representative is responsible for providing excellent customer service and driving sales via live chat and messaging platforms. This role involves understanding customer needs, answering inquiries, recommending our services, and converting chats into successful sales opportunities. Key Responsibilities : Engage customers in real-time through chat to understand their needs and provide tailored product recommendations. Respond promptly to inbound sales inquiries and follow up with potential leads. Upsell and cross-sell products based on customer interest and behavior. Achieve or exceed daily, weekly, and monthly sales targets. Maintain product knowledge to offer accurate information and advice. Handle multiple chats simultaneously while maintaining high service quality. Update CRM systems with lead and sales information. Collaborate with sales, marketing, and customer support teams to optimize chat strategies. Resolve basic customer service issues or escalate complex ones to the relevant department. Requirements & Qualifications : High school diploma or equivalent; Bachelor's degree in marketing, business, or related field is a plus. Previous experience in sales, especially in chat or digital channels, is highly preferred. Excellent written communication skills with a persuasive tone. Strong interpersonal and problem-solving abilities. Comfortable working in a fast-paced, KPI-driven environment. Familiarity with chat platforms, CRM tools, and e-commerce platforms. Skills : Strong typing speed and accuracy. Sales-oriented mindset. Multitasking and time management. Product knowledge. Customer-centric approach. Tech-savviness and adaptability. KPIs (Key Performance Indicators): Chat-to-sale conversion rate. Average response time. Customer satisfaction score (CSAT). Sales revenue generated through chat. Number of chats handled per shift. Benefits: 5-day Work Week Attractive compensation package Opportunities for career growth in international customer support. Performance Bonus

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0.0 - 5.0 years

2 - 3 Lacs

pallavaram

Work from Office

Role & responsibilities JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate but (Arrears cannot be considered) Notice period: Immediate Joiners preferable . Interview Venue : Hexaware Technologies Ltd Featherlite - The Address, 7th Floor 200 Feet Radial Road, Pallavaram, Chennai, Tamil nadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name: Achsah / Pushpa Contact Number: 7708675357 / 6381803597 Walkin : 26.08.2025

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

Work from Office

Handling the calls with good communication skills professionally Language Combination required: English + Bengali or English & Hindi or English + Marathi. Exceptional phone manner 24/7 window for Male employees and a rotational day shift for Females Required Candidate profile Educational mandate: any HSC / Graduate / Postgraduate can apply Shifts Allocated: Rotational day shift, any 10 hours working between 6 am to 9pm Working days: 5 with 2 day rotational off.

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0.0 - 5.0 years

1 - 3 Lacs

chennai

Work from Office

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai. Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position - Non-Voice Process Executive Location - Chennai - Sholinganallur Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Graduates, any degree except B.Tech/B.E/Master's Degree. Proficiency in spoken and written English with proper punctuation and grammar. Possession of original hard copies of all semester mark sheets and the degree certificate. Benefits Salary: up to 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

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0.0 - 3.0 years

1 - 3 Lacs

chennai

Work from Office

"Those who are interested come direct walk in 26/08/2025 and mention Vaishnavi HR in top of your resume." JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate but (Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address, 7th Floor 200 Feet Radial Road, Pallavaram, Chennai, Tamil nadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name: Vaishnavi Contact Number: 9042184570

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0.0 - 5.0 years

3 - 4 Lacs

jalandhar, firozpur, dharmasala

Work from Office

Hiring For customer support executive -Indore/jaipur/Mohali Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 34K CTC Rotational shift & week off 5.5 day working Call or whatsapp CV : 6357157170 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English first 6 month work from office after work from home depends on performance

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0.0 - 5.0 years

3 - 4 Lacs

mohali, chandigarh, panchkula

Work from Office

Hiring For customer support executive -MOHALI Note: Apply if you are ready to relocate in Mohali Salary:23k to 34K CTC Rotational shift & week off 5.5 day working Call or whatsapp CV : HR Gungun 6357157170 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English first 6 month work from office after work from home depends on performance

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0.0 - 5.0 years

3 - 4 Lacs

bengaluru

Work from Office

Hiring Technical Support Engineers Join a Leading IT Giant! Are you passionate about technology and problem-solving? We are hiring Technical Support Engineers for a global IT leader. Eligibility: Freshers or experienced candidates can apply Excellent communication skills Strong technical knowledge (Microsoft products preferred) Willing to work in US shifts Immediate joiners only Freshers CTC 3.5lac Experienced CTC : 4.75LAC (Should have experience in Technical support Voice ) Roles & Responsibilities: Troubleshoot technical issues related to Microsoft products Perform in-depth technical issue analysis Provide timely resolution with high customer satisfaction Maintain SLA, TAT, and ensure quality in every interaction Assist customers via voice/chat support with professionalism Call and book your interview slots: Ananya 8884496986 Rivera Manpower Services Location: Bangalore, BTM layout (Work from Office)

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0.0 - 5.0 years

2 - 3 Lacs

bengaluru

Work from Office

Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 3.8LPA contractual role Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*] We look forward to meeting you in person! Best regards, *Mary* *Irudaya* Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*].

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0.0 - 3.0 years

1 - 3 Lacs

bengaluru

Work from Office

To schedule your interview for Bangalore based MNC, call now: Ritika:- 9118020369//Suhail:- 9651848158 In case you are not able to connect WhatsApp your resume @9118020369//hrritika12i@gmail.com Direct interview with the company's HR No placement charge Required profile:- *Grad/UG *Fresher *Sales acumen- Upselling *Non-voice process *24x7 shifts/ Cabs in odd hours *Immediate joiners *Salary:- 327000 (21000 in-hand) *Incentives 2500/based on performance *Excellent communication in English required Other benefits:- PF//ESIC//TA//PLI//Appraisals//Medical insurance//Cabs

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0.0 - 3.0 years

0 - 2 Lacs

chennai

Work from Office

Role & responsibilities Respond to customer inquiries through email, chat Maintain accurate records of customer interactions and transactions. Handle data entry and data management tasks. Follow up with customers to ensure their issues are resolved. Good written communication skills in English. Proficiency in using computers, MS Office, and email/chat platforms. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

Work from Office

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are with clients employees to help them with their queries You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 4.0 years

3 - 5 Lacs

bengaluru

Work from Office

We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Weekly 5 days working Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients Requirements and skills Proven work experience as a Technical Support EngineerIT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Zendesk) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal BS degree in Information Technology, Computer Science or relevant field Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus Mandatory Key Skills Chat Support,Voice Support,Email support,Linux,troubleshooting,Mac OS,Technical Support.

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1.0 - 5.0 years

3 - 4 Lacs

hyderabad

Work from Office

Greetings From Scorelabs Inc ! We're Hiring Email & Chat Support Executives Maintain professional and empathetic communication across different time zones and cultural contexts. person Should have Minimum 1 year of Exp In Email Or Chat process Exp Required Candidate profile Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email & chat. Call Hr Lavanya - 8464822386

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