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0.0 - 5.0 years
3 - 6 Lacs
hyderabad, bangalore rural, bengaluru
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Technical Sales Associate (Jaipur - Work From Office) + OS NA Batch + Blended - Voice & Chat both + SALES PROCESS + Excellent communication skills + Work from Office + Graduates & Undergraduates both can apply + Mandatory 2+ years of SALES experience + Rotational shifts & offs + Cabs in odd hours + Salary package- 6LPA Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Talent Acquaintance
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
new delhi, gurugram, greater noida
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Technical Sales Associate (Jaipur - Work From Office) + OS NA Batch + Blended - Voice & Chat both + SALES PROCESS + Excellent communication skills + Work from Office + Graduates & Undergraduates both can apply + Mandatory 2+ years of SALES experience + Rotational shifts & offs + Cabs in odd hours + Salary package- 6LPA Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Talent Acquaintance
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
gandhinagar, ahmedabad, jaipur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Technical Sales Associate (Jaipur - Work From Office) + OS NA Batch + Blended - Voice & Chat both + SALES PROCESS + Excellent communication skills + Work from Office + Graduates & Undergraduates both can apply + Mandatory 2+ years of SALES experience + Rotational shifts & offs + Cabs in odd hours + Salary package- 6LPA Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Talent Acquaintance
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
gandhinagar, ahmedabad, jaipur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Technical Sales Associate (Jaipur - Work From Office) + OS NA Batch + Blended - Voice & Chat both + SALES PROCESS + Excellent communication skills + Work from Office + Graduates & Undergraduates both can apply + Mandatory 2+ years of SALES experience + Rotational shifts & offs + Cabs in odd hours + Salary package- 6LPA Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Talent Acquaintance
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Technical Sales Associate (Jaipur - Work From Office) + OS NA Batch + Blended - Voice & Chat both + SALES PROCESS + Excellent communication skills + Work from Office + Graduates & Undergraduates both can apply + Mandatory 2+ years of SALES experience + Rotational shifts & offs + Cabs in odd hours + Salary package- 6LPA Contact for More Info: Jaipur - HR Ankita: 9395933421 Ahmedabad - HR Masoom: 9101384930 Talent Acquaintance
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
panchkula, haryana
On-site
As a Customer Experience Executive (Voice, Chat & Email Support) in the gaming industry located at Sector-9, Panchkula, your primary responsibility will be to provide top-tier customer support through voice, chat, and email channels. You will handle both inbound and outbound interactions, striving for First Contact Resolution (FCR) in each case. It is essential to maintain composure under pressure, adhere to established processes, and ensure that all customer issues are effectively resolved by following up diligently. The ideal candidate for this role should have at least 1 year of experience in a customer support position, demonstrating practical knowledge and expertise. Familiarity with CRM tools is preferred, though not mandatory. Candidates with prior experience in the gaming or skill-based gaming industry will be given additional consideration. Proficiency in both spoken and written English and Hindi is a requirement to effectively communicate with customers. A genuine interest in problem-solving, a commitment to delivering high-quality service, and a collaborative mindset are qualities we value in our team members. Additionally, a proactive attitude towards continuous learning and professional development will be advantageous in this role.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Customer Support Associate, you will play a crucial role as the initial point of contact for our customers. Your main responsibility will be to address customer inquiries, troubleshoot any issues they may encounter, and ensure a smooth and satisfactory experience. This position is ideal for individuals who possess exceptional communication skills, a problem-solving mindset, and a genuine willingness to assist others. Your key duties will include managing inbound customer queries through various communication channels such as voice calls, chat, and emails, particularly related to travel bookings encompassing flights and hotels. It is paramount to uphold a high level of service quality in compliance with Agoda's customer service standards. Effective and empathetic communication with customers to facilitate positive and constructive interactions is fundamental to this role. The working hours for this position are divided into two shifts: - 8:00 AM to 5:00 PM - 5:00 PM to 2:00 AM Furthermore, a drop facility is available for transportation needs. In return for your dedication and performance, we offer a competitive salary along with performance incentives. You will also benefit from a supportive and dynamic work environment. After completing six months with us, you will be eligible for flight tickets. This is a full-time position suitable for freshers. In addition to the provided benefits, you can also enjoy the following perks: - Provident Fund - Day shift and rotational shift options - Performance bonus Fluency in English is a requirement for this role, and the work will be carried out in person at our designated location. Should you require further information or wish to speak with the employer directly, please contact us at +91 7880088022.,
Posted 2 weeks ago
0.0 years
0 - 2 Lacs
navi mumbai
Work from Office
Roles and Responsibilities Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns. Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency. Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly. Maintain a high level of accuracy in processing emails, chats, and other forms of communication. Collaborate with internal teams to resolve complex issues or escalate matters when necessary. HSC pass are welcome for the interview. Graduation- Only non tech background candidates are eligible Shift - Night Shift and rotational week off Candidates only from Mumbai can apply for this role
Posted 2 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As a Customer Support Executive for International Voice/Chat based in Kolkata, you will be responsible for handling customer queries effectively through voice and chat support. Your role entails providing timely and accurate resolutions to ensure a superior support experience for our international customers. To qualify for this position, you must possess a graduation degree in any stream along with a minimum of 1 year of experience in BPO/Customer Support, preferably in an International Voice/Chat environment. Proficiency in both spoken and written English is essential to communicate with customers seamlessly. Your compensation package includes an in-hand salary ranging from 19,000 to 25,000 per month, along with a performance bonus of up to 2,000 per month. Additionally, you will receive a monthly travel allowance of 1,400 and cab facilities for night shifts. The interview process will involve HR screening focusing on your voice, grammar, and accent, followed by a functional round consisting of mock calls/chats. You will also undergo an AMCAT test where a minimum score of 58 is required, and a final operations round to evaluate your suitability for the role. This is a full-time position that offers benefits such as health insurance and provident fund. The work schedule may include day and rotational shifts, with the opportunity to earn performance bonuses based on your achievements. If you are considering this opportunity, you must be prepared to reliably commute or relocate to Kolkata, West Bengal. A Bachelor's degree is required, and a minimum of 1 year of experience in customer support is essential. Proficiency in English is a must, while knowledge of Hindi is preferred. Join our team and be part of a dynamic work environment where your skills and expertise in customer support will be valued and rewarded.,
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
hyderabad
Work from Office
Top MNC Hiring content Review process ! VOICE ! SEMI VOICE PROCESS V OICE process Good communication skills in Hindi & English N ON VOICE PROCESS chat & Email support Work location - Hyderabad Cab - 2 Way provide Eligible Fres hers Good English communication skills Experience d minimum 12 month s in content Review Qualification Graduate any stream Comfortable with Rotational shifts There is no chargeable , we have top MNC company vendor ship , it's free of coast , if you have good communication skills it's enough . W Responsibilities: Manage social media platforms, review content, moderate online communities. Collaborate with teams on video processing and chat support tasks. Provide timely feedback on content patterns & trends.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
bangalore rural, bengaluru
Work from Office
Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
gurugram
Work from Office
Hiring for International Chat Process Grad/UG with 1 yr of exp into customer service can apply Gurgaon Salary: 24-30 k in hand MIV : 3500 5 days working/Both side cab 2 Roster off/Night shifts Muskan : 9218076434 Tushar : 9910991340 Required Candidate profile Candidate must have super excellent communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working from office in Night shifts. Perks and benefits MIV/Bonus Incentives
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
kota, ajmer, jaipur
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
kolkata
Work from Office
Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR MAYANK- 9358196588 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
chennai
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR SOMYA - 8114472254 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
pune
Work from Office
Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can apply for HR call HR DEVANSHI - 9602528641 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Ritika - 9251042143 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
gurugram
Work from Office
Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
gurugram
Work from Office
Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
gurugram
Work from Office
Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
gurugram
Work from Office
Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
noida, gurugram
Work from Office
Apply in Biggest Bpo brands of Gurugram and Noida- 3-9LPA plus lucrative incentives CLIENT 1 : Program Manager - Process: Outbound Sales (India Market) - Graduates with 2 years experience in bpo can apply - Upto 8lpa plus perks - 6 days working, US Shifts, cabs in odd hours, Location - Gurgaon CLIENT 2 : Learning Consultant - PROCESS: US/Canadian Outbound sales - Grads/ ug with min 1 year of Ed Tech sales exp can apply - SALARY: Upto 7.5LPA plus unmilited incentives - 6 days working, US Shifts, cabs in odd hours, Location - Gurgaon CLIENT 3 : US Health care Process. Customer Service Voice Process - Graduate, Undergraduate with 1 year experience in bpo can apply - Upto 6.5 LPA plus perks - 5 days working, Both side AC Cabs, Insurance, Work Location Gurgaon CLIENT 4 : Canadian Telecom Sales Process: Inbound/Outbound Telecom Sales Grad/ug with min 1 year of Bpo exp SALARY: 34-36k inhand plus unlimited incentives, earning potential 50k-2 Lakhs per month BOTH SIDE CABS, Night Shifts, LOCATION: Noida/Gurgaon CLIENT 5: US 3rd Party Collection Gurgaon PROCESS: Collections ( 3rd Party) Any Grad/ug with min 1 year of Bpo exp SALARY: 28k plus 15k fix bonus plus unlimited incentives, earning potential 50k-1.5 Lakhs per month BOTH SIDE CABS, Meal, Gym, 7.5 hours of login, Designation of accounts manager LOCATION: Gurgaon CLIENT 6. UK Customer Service Graduate freshers or Graduates with Bpo exp can apply Salary - Freshers 19.3k, exp 21.3 5 days working, UK Shifts, Both side cabs, Location - Gurgaon CLIENT 7: US Healthcare Voice Process: Voice Customer service Graduate/ug with min 3 months of exp in bpo can apply Salary - 31k 5 days working, US Shifts, Cab in off hours, Location - Noida CLIENT 8: For freshers PROCESS: Customer Service, Upselling, Sales (Voice), Chat Process We have openings in multiple brands for freshers. Graduates or Undergraduates with good communication skills can apply SALARY: 15-28k inhand plus incentives between 5-40k per month 24/7 Shifts, LOCATION: Gurgaon, CABS, Insurance and many more perks We Hire for International Voice with Rotational shifts only (Work from Office)
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
gurugram
Work from Office
Hiring for International Voice Process and Chat Executive Interested Candidates can WhatsApp their resume on : 9988265439 ( HR DIKSHA )TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT Work Mode: Work From Office Position: Customer Success Associate Skillset: Excellent communication in English and verbal fluency required Qualification: Graduate/undergraduate both accepted Interview Rounds: HR Round Ops Round Versant Salary upto : 36,000 CTC (for voice candidates) Salary upto : 31,000 CTC (for voice candidates) Location: Sector 30, Gurugram Experience Required: Minimum 6 months in International Process + Tech Support (Troubleshooting) Working Days: 5 days/week; Rotational shifts and weekly offs Benefits & Perks: Both-side cab service Hiring Zone: Candidates within 25 km of the office
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
mohali, chandigarh, panchkula
Work from Office
Dat Entry Hiring International Call Center / Domestic Hiring for Chandigarh working In Shift Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp CV: 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Fresher For Chandigarh Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 2 weeks ago
0.0 years
0 - 2 Lacs
navi mumbai
Work from Office
Roles and Responsibilities Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns. Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency. Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly. Maintain a high level of accuracy in processing emails, chats, and other forms of communication. Collaborate with internal teams to resolve complex issues or escalate matters when necessary. HSC pass are welcome for the interview Graduation- Only non tech background candidates are eligible Walk-in starts from Monday(1st September), 3PM onwards Address: Airoli -Wipro Limited, Airoli Mindscape-Unit no 2,Building No 2, Plot no 3,opposite Airoli station, Airoli ,Navi Mumbai, Maharashtra 400708 Mention "LPT-Pankaj" on your CV. Call HR Pankaj-7795496707
Posted 2 weeks ago
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