Solutions driven success. RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry. QE: Quality Assurance Engineer Job Title: Senior Engineer, Technology Quality Assurance II Position Overview: We are seeking a skilled Quality Assurance Engineer to join our central team. The ideal candidate will have strong experience in building UI and API automation scripts using C#, with preferred knowledge in .NET with Playwright. The candidate should possess a solid understanding of async programming concepts and software testing life cycle. Additionally, familiarity with Jenkins/TeamCity, version controlling using Azure DevOps, and experience with Agile methodology and Scrum ceremonies are essential. Experience in the logistics domain is a plus, along with knowledge of any cloud platform, with a preference for Google Cloud Platform (GCP). Proficiency in using Postman for API testing and hands-on experience in setting up automation scripts in CI/CD pipelines are also required. Key Responsibilities: Develop and maintain UI and API automation scripts using C#. Utilize .NET with Playwright for automation tasks whenever applicable. Implement async programming concepts effectively in automation scripts. Follow the software testing life cycle to ensure high-quality software deliverables. Collaborate with development and operations teams to integrate automated tests into CI/CD pipelines. Demonstrate proficiency in Jenkins/TeamCity for continuous integration. Employ version control using GitHub for managing automation scripts. Participate actively in Agile methodology, including Scrum ceremonies. Apply domain knowledge, especially in the logistics domain, to enhance testing strategies. Utilize cloud platforms, preferably GCP, for testing purposes. Conduct API testing using Postman and ensure API endpoints meet functional requirements. Lead the setup and maintenance of automation scripts in CI/CD pipelines. Mentor junior team members and provide guidance on automation best practices. Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Minimum 7+ years of experience for a single QA position; 5+ years preferred for a team member position with multiple QAs. Strong experience in building UI and API automation scripts using C#. Preferred prior knowledge of .NET with Playwright. Good understanding of async programming concepts. Sound knowledge of the software testing life cycle. High-level understanding of Jenkins/TeamCity for CI/CD. Proficiency in version control using GitHub. Experience with Agile methodology and participation in Scrum ceremonies. Familiarity with the logistics domain is advantageous. Knowledge of any cloud platform, with a preference for GCP. Proficient in using Postman for API testing. Hands-on experience in setting up automation scripts in CI/CD pipelines. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review RXO's candidate privacy statement here.

SHIFT TIME : US Rotational SHIFTS +NIGHT SHIFT ALLOWANCE Logistics done differently As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, daily tracking of loads for all modes of transportation, and freight pay resolution. This position is responsible for resolving issues with shipments from carriers. Review errors, reports and fix them. Involves research and resolution of all issues and documents. Perform data entry or corrections of shipment information to match TMS, tracks and communicates root-cause analysis of issues to support continuous improvement. Monitor carrier performance/compliance issues. Perform data entry and track-and-trace duties Essential Functions: Enter shipment information into the system for approval. Contact clients and preparers of source documents to resolve questions, inconsistencies, or missing data Enter data from source documents into computer following format displayed on screen and enter necessary codes Validate system data for accuracy of shipments. Research, analyze, and identify issues and errors on shipments, collaborating with internal and external parties as needed to resolve issues. Compare data entered with source documents or re-enter data in verification format on screen to detect errors. Work on manifest or bulk upload of invoices for the Spreadsheet Upload Process. Follow and apply all SWIs and process documents. Ensure efficient, accurate, timely and thorough completion of daily, weekly and monthly deliverables across all function of billing process Seek continuous improvement across all functions/processes and accounts. Assist Supervisor with prioritizing workload and update of account status. Qualifications: Bachelors degree required, Technical Skills: Broad range of network and desktop knowledge, including experience with Microsoft Office programs. General Skills: Basic to Intermediate Excel is required. Knowledge of freight bills and freight terms; strong hold on accounts process and operational procedures. Hands-on experience on Freight Billing Process or Transportation is a plus. Excellent communication skills (oral and written); communicate effectively with peers, end users, and external clients. Excellent interpersonal skills: participate in a team environment and build strong working relationships. Good time management skills: ability to follow and create SWIs; multi-task and prioritize workloads; demonstrated analytical capabilities; effectively identify and resolve problems.

Summary of Role: • Oversee the activities of logistics management, & daily deliverables of the process. • This position is responsible creating the invoices with all the data and send the same to customer as per agreed timelines. • Review and resolve OTM Errors keeping Past Due and Business SLAs within TAT. • Researches and resolves all issues and documents resolution; performs data entry or corrections of invoices or shipment information to match invoices; tracks and communicates root-cause analysis of issues to support continuous improvement. • Coordination with stake holders and carriers. Record and manage invoicing issues. • Communicate across all process/department to determine the source of the issue and resolve it. Roles & Responsibilities: • Prepare the weekly and monthly invoices. • Audit invoices with the help of the documents/contracts & provide necessary updates. • Contact clients and preparations of source documents to resolve questions, inconsistencies, or missing data. • Compare data entered with source documents or re-enter data in verification format on screen to detect errors. • Reviewing the invoices thoroughly & sending the same to customers. • Collaborate with the invoicing, operations, and all teams required. • Validate system data for accuracy of customer. • Follow and apply all SWIs and process documents. • Ensure efficient, accurate, timely and thorough completion of daily, weekly, and monthly deliverables across all function of billing process. • Seek continuous improvement across all functions/processes and accounts. • Assist Peers/Supervisor with prioritizing workload and update of account status. Shift Timings: 1:00 PM- 10:00 PM

Job Specification: Experience: 3 - 5 Years Location: Powai, Mumbai Shift Timings: US Rotational Shift Notice Period: Immediate - 30 Days Summary of Role: This position is responsible for building loads for the carries. Research & Planning to build the loads, verification of documents. performs checking for all the components of BOL and other documents corrections of shipment information to match invoices. Tracks and communicates root-cause analysis of issues to support continuous improvement Communicate with customers and carriers on calls on providing the status of the payments. Roles & Responsibilities: Enter carrier data into the system for Load Generation Contact carriers and preparers of source documents to resolve questions, inconsistencies, or missing data Creates loads by interpreting and applying carrier information. Validation of accessorial and adding the same on the loads after verifying the contract. Validate system data for accuracy of customer and carrier contracts. Review all available freight for linehauls and routes to ensure the lowest cost options are maintained within a private fleet Cost Allocation Managing cost allocation for the carriers. Track & Trace Uploading of documents received. OTP& D report- Running of Macro and providing the output. Liaising with onshore for updating on daily schedule. Follow and apply all SWIs and process documents. Should be a problem solver and understand the logic of load planning and different accessorial. Should be able to communicate challenges faced in process and ensure building loads which adds to timely payments for carrier. Ensure efficient, accurate, timely and thorough completion of daily deliverables across all function of process Identify opportunities for continuous improvement and lead initiatives undertaken by the Operations Process. Open to work in US Shift timings/Need and able communicate clearly with customers and carrier on calls. Technical Skills/Functional Skills: Excel Strong Communication Skills (Verbal and Written) Management Skills Analytical Skills Please Note: The Job will be of Night shifts

SHIFT TIME : US Rotational SHIFTS +NIGHT SHIFT Logistics done differently As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, daily tracking of loads for all modes of transportation, and freight pay resolution. This position is responsible for resolving issues with shipments from carriers. Review errors, reports and fix them. Involves research and resolution of all issues and documents. Perform data entry or corrections of shipment information to match TMS, tracks and communicates root-cause analysis of issues to support continuous improvement. Monitor carrier performance/compliance issues. Perform data entry and track-and-trace duties Essential Functions: Enter shipment information into the system for approval. Contact clients and preparers of source documents to resolve questions, inconsistencies, or missing data Enter data from source documents into computer following format displayed on screen and enter necessary codes Validate system data for accuracy of shipments. Research, analyze, and identify issues and errors on shipments, collaborating with internal and external parties as needed to resolve issues. Compare data entered with source documents or re-enter data in verification format on screen to detect errors. Work on manifest or bulk upload of invoices for the Spreadsheet Upload Process. Follow and apply all SWIs and process documents. Ensure efficient, accurate, timely and thorough completion of daily, weekly and monthly deliverables across all function of billing process Seek continuous improvement across all functions/processes and accounts. Assist Supervisor with prioritizing workload and update of account status. Qualifications: Bachelors degree required, Technical Skills: Broad range of network and desktop knowledge, including experience with Microsoft Office programs. General Skills: Basic to Intermediate Excel is required. Knowledge of freight bills and freight terms; strong hold on accounts process and operational procedures. Hands-on experience on Freight Billing Process or Transportation is a plus. Excellent communication skills (oral and written); communicate effectively with peers, end users, and external clients. Excellent interpersonal skills: participate in a team environment and build strong working relationships. Good time management skills: ability to follow and create SWIs; multi-task and prioritize workloads; demonstrated analytical capabilities; effectively identify and resolve problems.