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0.0 - 4.0 years
2 - 3 Lacs
Mumbai, Pune
Work from Office
Looking for a candidate who is good in english communication and typing should be atleast 30 WPM
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR smitha - 9880964847 (WhatsApp or Call )
Posted 1 month ago
2.0 - 3.0 years
4 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
About The Role We are seeking an experienced and results-driven Customer Support Team Leader to manage chat functions and inbound call functions, ensuring exceptional customer experience. You will be responsible for overseeing and building a strong team, developing strategies to enhance customer satisfaction, and achieving operational excellence. Key Responsibilities: Supervise a team of customer support agents, providing guidance, coaching, and support to ensure individual and team success. Set clear performance expectations and goals for the team, regularly monitoring performance metrics such as response times, resolution rates, and customer satisfaction scores. Develop and implement strategies to optimize team efficiency and productivity, including resource allocation, workflow management, and process improvements. Foster a positive and collaborative team culture focused on delivering exceptional customer service and support. Handle escalated customer inquiries and issues, demonstrating effective problem-solving skills and a commitment to resolving customer concerns in a timely and satisfactory manner. Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth. Collaborate with cross-functional teams, including training, quality assurance, and product development, to address customer needs and improve the overall customer experience. Stay informed about industry trends, best practices, and emerging technologies in customer support to continuously enhance team performance and capabilities. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field preferred. Proven experience in a customer support or related role, with at least 2 years of experience in a supervisory or leadership position. Strong leadership and interpersonal skills, with the ability to motivate and inspire team members to achieve goals. Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and team members. Proficiency in Microsoft Office Suite and customer support software platforms. Flexibility to work in a fast-paced and dynamic environment, with a strong commitment to delivering high-quality service to customers. In case you wish to apply to this position, please email your resume to surabhi.kumar@cityfurnish.com and ankush.kumar@cityfurnish.com and contact on 7303801950
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Jigyasa:- 9799618202 || Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Nishant :- 9772894333 || Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Resolving customer query over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Dhruvi- 8209866084 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Should be good in taking calls & taking appointment. Important to know Arabic Language. Good in doing follow-up on call & on mail till closure & receiving Invoice.
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Bengali and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Bengali, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent Bengali communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 19th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Bhargavi" on top of your resume when you attend the walk-in interview.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Chandigarh
Work from Office
Greetings from Taskus !! Here we are with an opportunity for the designation of customer care executive for international Chat Process!!! Basics: Designation : Teammate ( Customer Care Executive) Process : International Process Onsite / Remote : Onsite Working Days : 5 ( Rotational Week Offs) Shift : Rotational & Graveyard shift Requirements: Grad & Undergrad both can apply 1 year documented BPO experience preferred in international process Excellent Spoken & Written communication skills in English. Ready to work in rotational shifts ( including graveyard shifts) Strictly work from office For Walk-in Interviews Mentioning the address below: Location - Plot number 5, Sector 82, Airport Rd, Sector 82, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055 please contact HR Diksha. Interested candidates can share their resume on below email Diksha.awasthi@taskus.com
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Mohali
Work from Office
Greetings from Taskus !! Here we are with an opportunity for the designation of customer care executive for international Chat Process!!! Basics: Designation : Teammate ( Customer Care Executive) Process : International Process Onsite / Remote : Onsite Working Days : 5 ( Rotational Week Offs) Shift : Rotational & Graveyard shift Requirements: Grad & Undergrad both can apply 1 year documented BPO experience preferred in international process Excellent Spoken & Written communication skills in English. Ready to work in rotational shifts ( including graveyard shifts) Strictly work from office For Walk-in Interviews Mentioning the address below: Location - Plot number 5, Sector 82, Airport Rd, Sector 82, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055 please contact HR Diksha. Interested candidates can share their resume on below email Diksha.awasthi@taskus.com
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Gurugram
Work from Office
Hi Folks! Greetings from Taskus! We are known for our inclusiveness, fostering an environment where you and your career can thrive a place where your voice matters. We have a fantastic position to work hashtag #ridiculouslygood and make it a big impact on hashtag #TaskUs where hashtag #peoplefirstculture thrives. Role: Teammate Location: Gurugram, Haryana Industry : BPO Experience: Min. 1 year of International chat process Excellent communication skills required Grad/Undergrad both can apply Shifts: Rotational shifts & Week-offs Work from Office Salary : Competitive To apply for the above position, click on the below mentioned link or share the resumes on Email: ritika.srivastava@taskus.com , divya.rawat@taskus.com Walk in- Monday to Saturday 12 Pm - 7 pm Virtual Interview Link: https://taskus.zoom.us/j/5951041292 Virtual Interview Timings: 12 PM to 7 PM Location:- Plot no, 404 & 405, Udyog Vihar Phase 3 Rd, Udyog Vihar III, Sector 20, Gurugram, Haryana.
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Lucknow, Bengaluru
Work from Office
HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Lucknow, Kolkata and Bangalore Role & responsibilities 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR KOLKATA - CHAT SUPPORT : Graduation is not mandatory. SALARY- 20 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2974 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND HIRING FOR LUCKNOW - CHAT SUPPORT : Graduation is not mandatory. SALARY- 17 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR & CLIENT ROUND HIRING FOR BANGALORE - INBOUND VOICE PROCESS : GRADUATION IS MANDATORY. CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI SALARY- 25K IN HAND WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS SUNDAY FIXED OFF QUARTELY BONUS - 4065 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER: 7006812358 (Sneha Bansotra) #Bpo #customerservice #chatsupport #inbound #voicesupport
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Urdu and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Urdu, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 19th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Bhargavi" on top of your resume when you attend the walk-in interview.
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
Chennai
Work from Office
SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Customer Support - Non-Voice Process Location Chennai Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, except for BTECH/BE/BSC-IT/BCA/Computer Science/B.Com candidates Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting from 2.7 LPA to 4 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [Recruiter's Name- Prince, Reference Code- 139 & Phone number- 8147672961] We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [Recruiter's Name- Prince, Reference Code- 139 & Phone number- 8147672961] Role & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Ahmedabad
Remote
About Genea: As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. Were a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2023, with a rating of 4.5 out of 5 stars on Glassdoor. Our team members love our competitive benefits, including 401k matching, PTO, 100% paid parental leave, remote work options, and development/training opportunities. Job Overview: The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. This individual is also responsible for answering general office phones (as applicable), completing data entry as needed or required, quality assurance, and building professional relationships with customers/properties. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable. These tasks include, but are not limited to, monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks. Regular Shift Schedule: 8-hour shift, 5 days per week, Monday – Friday (2-3hours- Overlap of US working hours is needed) Duties and Responsibilities: Manage all incoming support inquiries that come in via email, ticketing system, and chat Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer Demonstrate sound judgment in decision making, and appropriately follow established guidelines and procedures Deliver an exceptional customer experience to customers and provide guidance regarding Genea services Ensure that all interactions encourage customer satisfaction, effectiveness, proficiency, and quality Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues Provide data entry as required during the implementation process or for general account maintenance Take on billing-related tasks as assigned Work closely with Account Managers on account transitions and updates Document all billing-related updates in appropriate databases Utilize CRM technology to log all customer interactions and database updates Answer general office phones Exceed key performance indicators measuring personal productivity, quality, and service level Provide support to the Customer Success team as needed in their daily duties Qualifications: Associate’s degree preferred 1-3 years of related experience preferred Knowledge of customer service principles and practices and a desire to help people Proficiency in Adobe Acrobat, MS Word, Excel, MS Outlook Ability to analyze and solve problems Ability to multi-task Comfortable in a high-growth, rapid-paced tech company environment Self-starter, ability to work with minimal supervision and in a remote environment (when necessary) Working knowledge of customer billing processes, and willingness to learn Exceptional verbal and written communication skills and strong interpersonal abilities Strong attention to detail Working knowledge of Genea-specific technology and tools, a plus
Posted 1 month ago
0.0 years
1 - 2 Lacs
Kolkata
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook We are inviting applications for the role of Process Associate Trust & Safety Transaction Risk Investigator (Non-Voice) || Kolkata Location **Work location: Kolkata (work from office) **Experience range: Only Freshers are eligible ** Graduation : Any graduate is eligible (except law) We are hiring for contractual roles The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk. The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment. This role requires strong analytical skills and the ability to thrive in a fast paced team setting. The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals. Responsibilities: Conduct investigations to identify and mitigate online ecommerce risk. Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication. Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties. Ensure productivity and maintain highest quality assurance standards. Leverages appropriate operational tools and applications to find the data. Ability to successfully navigate websites. Understands and adheres to workflow directions, SOPs. Performs a variety of routine standard tasks in non-voice queues like email, chat etc. Qualifications we seek in you! Minimum Qualifications: Any graduate Only Freshers are eligible. Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers. Strong Problem solving skills Strong time management and organizational skills Aptitude for determining situational needs and providing appropriate solutions. Must be able to work on a flexible schedule (including weekends) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Mumbai
Work from Office
Customer support experience (chat, phone, email, social media platforms) Tackle escalation part Willing to work Nights and Weekends on a rotating shift basis Experience of the credit card Fluent English Mandatory HR-shamli.urbanecorps21@gmaiil.com
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Mohali, Pune, Bengaluru
Work from Office
We are hiring skilled professionals to provide exceptional chat support to customers. Excellent English communication skill Problem solving skills
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Job Title/ Designation - Sr. Customer Service Associate - Chat Process Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Live Chat Agent (Pune, WFO). Handle billing, troubleshooting via chat. Resolve issues fast, upsell. Need telecom exp, strong English, sales skills. Rotational US shifts. Salary: 3.6L4.8L CTC
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Role & responsibilities Bachelors degree in Information Technology, Computer Science, or a related discipline. 2 - 5 years of hands-on experience in technical support, preferably involving Government or web-based applications. Well-versed in handling common user issues such as OTP delivery failures, browser incompatibility, and online form submission errors. Proficient in using remote desktop tools like AnyDesk for efficient troubleshooting and issue resolution. Strong written communication skills with the ability to provide clear, concise, and professional email support. Organized and detail-oriented, with a systematic approach to troubleshooting and thorough documentation of support interactions. Foundational knowledge of networks, browsers, computer systems, and device-related issues that can impact portal performance. Experience working with ticketing systems and CRM platforms for managing and tracking user support requests. Proven background in IT support or helpdesk operations. Immediate Joiner Preferred Age Limit upto 30 years
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Remote
Step 2 Job description Job Title: Customer Support Executive ( Blended US/UK Process)| work from home Location: Hybrid (Candidate must be based in Hyderabad) Device Provided: TP Device (Company Provided) IMPORTANT NOTE : Only candidates with Excellent English communication and are present in Hyderabad shall apply. Compensation (CTC) Total CTC: 36,342 (Fixed pay + PLI) Fixed Pay: 34,611 (IH 29,000 to 30,000) Performance Linked Incentive (PLI): 1,731 Key Responsibilities Provide real-time, professional chat support to US/UK customers. Handle inquiries related to orders, services, and payments. Ensure high levels of customer satisfaction by meeting defined performance metrics. Collaborate with internal teams for timely resolution of escalated issues. Eligibility Criteria Educational Qualification Graduate or Undergraduate (Both eligible) Open to both Freshers and Experienced candidates Language Requirements Must Fluency in English Minimum proficiency level: B2+ Working Hours 5 Days Working 24x7 Rotational Shifts with Rotational Week Offs Assessment Criteria: Harver B2 Assessment Minimum 50% (Good Fit) Typing Test Minimum 30 WPM with 90% Accuracy How Apply? Share Below details and resume on Sachin.Singh15@teleperformancedibs.com Name Contact Email Highest qualification Total Experience : Current Location: Regards Sachin Kumar Singh Executive - Talent Acquisition Teleperformance
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Coimbatore
Work from Office
Responsibilities: * Manage customer queries via phone, email & chat * Ensure timely refund processing & satisfaction * Handle customer complaints with empathy & efficiency
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) - English & Hindi Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Perks: Immediate Joining 5/6 Days Working Cab Facility for night shifts Growth Opportunities with Top MNCs Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 month ago
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