Job description We are expanding our team and looking for smart individuals to join our Banking process in operations - customer Support (Email Process) Required Candidate profile- - Excellent communication and written English skills. - Work from office (Location Noida Sec 128). - Candidates with experience in customer support in any Industry are only recommended to apply. Job Location - Noida, Sector - 128 Salary - 3.5lpa + Variable Bonus + Medical Health Insurance Qualification and skill-set required- - Minimum 1 year experience in handling customer Support in any industry.. - Proficient in Written English, should be able to come up with immediate creative responses. - Experience in handling email grievances/queries would be preferred. - Bachelors /Master's degree in any stream. Job Profile- - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Skills required- - Good communication and written English skills. - Good comprehension skills. - Team player with collaborative approach. - Positive and zeal to perform and achieve goals. Interested applicants can directly call on this number 8527857726 (Sanjana Sharma) or can send their profiles on Whatsapp or at sanjana.sharma@netimpactlimited.com
Excellent opportunity for freshers. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? * A fast-paced environment to learn and grow. Roles and Responsibilities Manage data extraction, analysis, and reporting using Excel. Ensure timely delivery of high-quality results. Manage large datasets by cleaning, organizing, and transforming data into a usable format Please connect with Ms. Shweta on 9873630477 if interested.
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect through call/whatsapp to Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
Position - Manager - ORM Role - Team Leader Location - Noida, Sector - 128 Experience - Must have a minimum 4 years experience into social media escalations in BFSI/banking operations profile. Preferred candidate profile: • Must have an experience of handling a team or should have led a team before with a bank or any fin-tech company or process. • Proven experience in social media management/escalation and customer service. • Excellent communication and written English skills. • Dynamic personality. • Must have leadership skills to manage a good strength of team. • Ability to work in a fast-paced environment and adapt to changing priorities. Job Profile: • Manage a team of professionals working on social media escalations/email for a banking process. • Managing the day to day activities of the team. • Motivating the team to achieve organizational goals. • Delegating tasks to the team members. • Empowering team members with skills to improve their confidence, product knowledge, and communication skills. • Conducting quarterly performance reviews. • Creating a pleasant working environment that inspires the team. About company NetImpact is a ten-year-old organisation with over 400 employees, working in the areas of Online Customer Care and Social Analytics. We work with blue-chip global brands and have a presence in 6 overseas markets. We take pride in being a team with high integrity and dependability, specifically focusing on rigour in everything we do. Our employee retention is much higher than industry standards as we believe in developing every employee who joins us, to help attain their full potential. Website - https://www.netimpactlimited.com/ LinkedIn - https://www.linkedin.com/company/netimpactin/?viewAsMember=true If interested, please connect with Ms. Shweta Avasthi on 9873630477.
We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Job Title/ Designation - Sr. Customer Service Associate - Chat Process Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.
Looking for smart professionals to join our telecom process. Who should you be? Must be a Graduate. Must have good communication and written English skils. Good comprehension skills. Right attitude and eager to learn. Must have minimum 1 year experience in customer service profile. Location - Noida, Sector - 62 Working Days & Time - 5 Days a week, rotational shifts and off. No night shift for females. If interested, please call Shweta on 9873630477.
Job description We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27.6K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
Looking for smart professionals to join our telecom process. Who should you be? Must be a Graduate. Must have good communication and written English skills. Good comprehension skills. Right attitude and eager to learn. Must have minimum 1 year experience in customer service profile. Location - Noida, Sector - 62 Working Days & Time - 5 Days a week, rotational shifts and off. Night shift allowances for Male. If interested, please call Sanjana on 8527257726.
Role - Social Media Analyst (Data Collation, Management, Reporting and Social Listening) Job Location - Remote (Work from Home) Experience Minimum 1 year of experience in Social Media domain is ideal. Hands on experience of social media Listening tools will be useful. Should understand social media platforms and the ability to handle data and user sentiments Social Media Listening, data collation. Desired Candidate's profile Good exposure around data handling, reports and data management. Focused on delivery. Attention to detail and high on rigor. Enthusiastic, displaying energy, drive, and stamina. Ability to thrive in a fast-paced environment. SKILLS AND COMPETENCIES: Good interpersonal skills Strong oral and written communication skills Analytical skills Innovative able to find creative solutions/insights. Proficient in MS Office particularly PowerPoint and Excel If the above role matches to you profile, please give a call to Ms. Shweta at 9873630477 to align your interview. Thanks
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
Hiring for Executive/Senior Executive - Data Analyst profile Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. Minimum 1 year hands on experience working on excel. Must know basic formulas. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. Roles and Responsibilities Manage data extraction, analysis, and reporting using Excel. Ensure timely delivery of high-quality results. Manage large datasets by cleaning, organizing, and transforming data into a usable format Please connect with Ms. Shweta on 9873630477 if interested.
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com