Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly & professionally * Collaborate with teams on process improvements
Responsibilities: * Manage customer queries via phone, email & chat * Ensure timely refund processing & satisfaction * Handle customer complaints with empathy & efficiency
Responsibilities: * Manage customer queries via phone, chat & email * Resolve issues promptly with empathy & expertise * Uphold company values & policies at all times
Responsibilities: * Manage customer queries via phone, chat & email * Resolve issues promptly with empathy & expertise * Uphold company values & policies at all times
1.Manage product catalog by updating listings, ensuring accurate details, images, and pricing for a seamless customer experience. 2.Responsible for adding, editing, and maintaining product information to keep the catalog accurate and up to date.
Responsibilities: Handle customer interactions through calls and chats, resolve queries, process requests, provide accurate information, and ensure excellent service and satisfaction
Responsibilities: Handle customer interactions through calls and chats, resolve queries, process requests, provide accurate information, and ensure excellent service and satisfaction
Responsibilities: Oversee daily operations and ensure smooth workflow across departments. Coordinate with internal teams (delivery, customer service, warehouse, etc.) to streamline processes. Prepare and maintain operational reports and MIS.
Responsibilities: Handle customer interactions through calls and chats, resolve queries, process requests, provide accurate information, and ensure excellent service and satisfaction