Ahmedabad, Gujarat, India
Not disclosed
Remote
Not specified
Department: Submeter Billing Reports to: Operations Manager Experience: 1 to 3 years Location: India-Remote Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of twenty-one of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations centre in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Job Overview: The Invoice Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. Duties And Responsibilities: Accurately enter meter reading and billing information Accurately enter main utility information and other billing and usage information into a variety of reports / formats Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports. Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable. Track stage of assignments in Microsoft Planner Screen and respond to Customer calls coming in regarding Submeter Billing inquiries. Provide courteous and helpful direction for clients to the party that they need to speak with Assist with research related to rates required for invoice generation. Provide training to entry-level team members as needed. Communicate to other staff members of availability to perform additional tasks. Participate in company / team meetings. Assist with efforts to streamline processes. Perform other related duties as assigned by management. Qualifications: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook Data entry in 10-key pad, keyboard typing. Competencies: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Perks And Benefits We Offer: ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Department: Submeter Billing Reports to: Operations Manager Experience: 1 to 3 years Location: India-Remote Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of twenty-one of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations centre in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Job Overview: The Invoice Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. Duties and Responsibilities: Accurately enter meter reading and billing information Accurately enter main utility information and other billing and usage information into a variety of reports / formats Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports. Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable. Track stage of assignments in Microsoft Planner Screen and respond to Customer calls coming in regarding Submeter Billing inquiries. Provide courteous and helpful direction for clients to the party that they need to speak with Assist with research related to rates required for invoice generation. Provide training to entry-level team members as needed. Communicate to other staff members of availability to perform additional tasks. Participate in company / team meetings. Assist with efforts to streamline processes. Perform other related duties as assigned by management. Qualifications: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook Data entry in 10-key pad, keyboard typing. Competencies: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Perks and benefits we offer: Work Your Way: Enjoy a flexible working environment that suits your lifestyle. Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. Balanced Workweek: Embrace a balanced life with our 5-day work schedule
Ahmedabad, Gujarat, India
Not disclosed
On-site
Full Time
Job Title: QA Engineer (Manual + Automation) Department: Technology Reports to: Software Engineering Manager Experience: 3+ years Location: Ahmedabad, India Company Introduction Genea was built on a foundation of listening to and serving the needs of our commercial real estate customers, starting with our flagship Overtime HVAC product. Over the years, we've earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients rely on us to develop value-added technology solutions to solve other pain points in their operations. We have expanded our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions designed to improve commercial real estate operations through cutting-edge technology. We revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our suite of cloud-based, automated solutions is built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding its Software Development and Operations center in India and is looking for dynamic engineering leaders who can become part of this already successful growth story and partner in creating a world-class team and products. Overview We are looking for a QA Manual + Automation Engineer with a strong understanding of both manual and automation testing principles. The ideal candidate should have hands-on experience in automation frameworks such as Selenium , Cypress , or similar tools, along with a solid background in manual testing and API testing . You will play a critical role in ensuring the quality of our web and mobile applications by developing robust test cases and expanding automation coverage. Key Responsibilities Design and execute functional, regression, and exploratory tests for web and mobile applications. Identify, log, and track defects in a bug-tracking tool. Collaborate with cross-functional teams (development, product, and design) to understand testing requirements. Write and maintain automated test scripts using frameworks such as Selenium, Cypress, or similar tools. Develop and maintain automation for end-to-end (E2E) and regression test suites. Ensure cross-browser and cross-device compatibility using cloud testing services like BrowserStack/LambdaTest. Create and execute API tests using tools like Postman, Newman, or similar frameworks. Validate API responses, status codes, and error handling using assertions. Integrate automation tests with CI/CD pipelines (e.g., GitHub Actions, Jenkins). Collaborate with DevOps to ensure tests run automatically as part of the release process. Create and maintain test plans, test cases, and reports. Provide detailed bug reports, reproduction steps, and test summary reports. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience). 3+ years of experience with a deep expertise in testing methodologies and manual testing. 1+ years of experience in automation testing using tools like Selenium, Cypress, Playwright, or similar frameworks. Strong understanding of manual testing processes, including test case creation and bug reporting. Experience with API testing using Postman/Newman or similar tools. Familiarity with JavaScript/TypeScript, Java, or Python for writing automation scripts. Understanding of cross-browser and cross-device testing. Good to have experience with cloud testing platforms like BrowserStack or LambdaTest. Knowledge of mobile app testing using Appium. Basic understanding of version control (Git). Strong problem-solving skills and attention to detail. Competencies Diversity - Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Perks And Benefits We Offer ✨ Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨ Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨ Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨ Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2023. ✨ Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less
India
Not disclosed
Remote
Full Time
Department: Submeter Billing Reports to: Operations Manager Experience: 1 to 3 years Location: India-Remote Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of twenty-one of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations centre in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Job Overview: The Invoice Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. Duties And Responsibilities: Accurately enter meter reading and billing information Accurately enter main utility information and other billing and usage information into a variety of reports / formats Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports. Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable. Track stage of assignments in Microsoft Planner Screen and respond to Customer calls coming in regarding Submeter Billing inquiries. Provide courteous and helpful direction for clients to the party that they need to speak with Assist with research related to rates required for invoice generation. Provide training to entry-level team members as needed. Communicate to other staff members of availability to perform additional tasks. Participate in company / team meetings. Assist with efforts to streamline processes. Perform other related duties as assigned by management. Qualifications: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook Data entry in 10-key pad, keyboard typing. Competencies: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Perks And Benefits We Offer: ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less
India
Not disclosed
Remote
Full Time
About Genea As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. We’re a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2023, with a rating of 4.5 out of 5 stars on Glassdoor. Our team members love our competitive benefits, including 401k matching, PTO, 100% paid parental leave, remote work options, and development/training opportunities. Job Overview The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. This individual is also responsible for answering general office phones (as applicable), completing data entry as needed or required, quality assurance, and building professional relationships with customers/properties. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable. These tasks include, but are not limited to, monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks. Regular Shift Schedule: 8-hour shift, 5 days per week, Monday – Friday Duties And Responsibilities Manage all incoming support inquiries that come in via email, ticketing system, and chat Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer Demonstrate sound judgment in decision making, and appropriately follow established guidelines and procedures Deliver an exceptional customer experience to customers and provide guidance regarding Genea services Ensure that all interactions encourage customer satisfaction, effectiveness, proficiency, and quality Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues Provide data entry as required during the implementation process or for general account maintenance Take on billing-related tasks as assigned Work closely with Account Managers on account transitions and updates Document all billing-related updates in appropriate databases Utilize CRM technology to log all customer interactions and database updates Answer general office phones Exceed key performance indicators measuring personal productivity, quality, and service level Provide support to the Customer Success team as needed in their daily duties Qualifications Associate’s degree preferred 1-3 years of related experience preferred Knowledge of customer service principles and practices and a desire to help people Proficiency in Adobe Acrobat, MS Word, Excel, MS Outlook Ability to analyze and solve problems Ability to multi-task Comfortable in a high-growth, rapid-paced tech company environment Self-starter, ability to work with minimal supervision and in a remote environment (when necessary) Working knowledge of customer billing processes, and willingness to learn Exceptional verbal and written communication skills and strong interpersonal abilities Strong attention to detail Working knowledge of Genea-specific technology and tools, a plus Show more Show less
Ahmedabad, Gujarat, India
Not disclosed
Remote
Full Time
Job Title: Senior Software Engineer I Department: Technology Reports to: Software Engineering Manager Experience: 3+ years Location: Ahmedabad, India-Remote Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we’ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Overview Senior Software Engineer I focus on applying the principles of engineering to software development. The role includes analyzing and modifying existing software as well as creating new software and designing, constructing and testing end-user applications that meet user needs — all through software programming languages. Genea is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some technology’s greatest challenges and make an impact on Genea’s end users. A software engineer's approach should be customer-centric and result-driven.Software engineer needs to combine computer science principles with innovative thinking to solve daily software development tasks. Transparency and teamwork and dedication are essential qualities of a software engineer. Duties And Responsibilities Write and test product or system development code Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies Continual focus on Product Quality Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency) Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality Availability to resolve urgent application issues outside of business hours Work as part of an Agile SCRUM team in the planning, scoping, estimation and execution of technical solutions You may be responsible for assisting in interviewing and training employees; planning, assigning, and directing work Performs other related duties as assigned by management. Qualifications Bachelor's degree in computer science, information science, or similar 3+ years of experience in software development Knowledge and working experience of any programming language and it’s frameworks Ability to work in a collaborative/remote team environment Understanding fundamental design principles behind a scalable application Knowledge and working experience using AWS/Azure/GCP cloud services Experience designing data persistence and caching concepts using both SQL and NoSQL DBMS Experience with Scrum/Agile development methodologies Competencies Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks & Benefits ✨ Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨ Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨ Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨ Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨ Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less
Ahmedabad, Gujarat, India
Not disclosed
Remote
Full Time
Job Title: Invoice Support Specialist I Department: Submeter Billing Reports to: Operations Manager Experience: 1 to 3 years Location: India-Remote Shift Timings: Monday-Friday- 8:30PM-5.00AM IST. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of twenty-one of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations centre in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Job Overview: The Invoice Support Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. Duties And Responsibilities: Accurately enter meter reading and billing information Accurately enter main utility information and other billing and usage information into a variety of reports / formats Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports. Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable. Track stage of assignments in Microsoft Planner Screen and respond to Customer calls coming in regarding Submeter Billing inquiries. Provide courteous and helpful direction for clients to the party that they need to speak with Assist with research related to rates required for invoice generation. Provide training to entry-level team members as needed. Communicate to other staff members of availability to perform additional tasks. Participate in company / team meetings. Assist with efforts to streamline processes. Perform other related duties as assigned by management. Qualifications: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook Data entry in 10-key pad, keyboard typing. Competencies: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Perks And Benefits We Offer: ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less
Ahmedabad
INR 1.0 - 4.0 Lacs P.A.
Work from Office
Full Time
The Invoice Support Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. Duties and Responsibilities: Accurately enter meter reading and billing information Accurately enter main utility information and other billing and usage information into a variety of reports / formats Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports. Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable. Track stage of assignments in Microsoft Planner Screen and respond to Customer calls coming in regarding Submeter Billing inquiries. Provide courteous and helpful direction for clients to the party that they need to speak with Assist with research related to rates required for invoice generation. Provide training to entry-level team members as needed. Communicate to other staff members of availability to perform additional tasks. Participate in company / team meetings. Assist with efforts to streamline processes. Perform other related duties as assigned by management. Qualifications: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook Data entry in 10-key pad, keyboard typing. Competencies: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds we'll to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts we'll under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Perks and benefits we offer: Work Your Way: Enjoy a flexible working environment that suits your lifestyle. Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. Comprehensive Leave Options: Including maternity, paternity, adoption, we'dding, and bereavement leaves to support you during important life events. Health Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. Balanced Workweek: Embrace a balanced life with our 5-day work schedule
Ahmedabad
INR 3.0 - 4.5 Lacs P.A.
Remote
Full Time
About Genea: As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. Were a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2023, with a rating of 4.5 out of 5 stars on Glassdoor. Our team members love our competitive benefits, including 401k matching, PTO, 100% paid parental leave, remote work options, and development/training opportunities. Job Overview: The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. This individual is also responsible for answering general office phones (as applicable), completing data entry as needed or required, quality assurance, and building professional relationships with customers/properties. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable. These tasks include, but are not limited to, monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks. Regular Shift Schedule: 8-hour shift, 5 days per week, Monday – Friday (2-3hours- Overlap of US working hours is needed) Duties and Responsibilities: Manage all incoming support inquiries that come in via email, ticketing system, and chat Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer Demonstrate sound judgment in decision making, and appropriately follow established guidelines and procedures Deliver an exceptional customer experience to customers and provide guidance regarding Genea services Ensure that all interactions encourage customer satisfaction, effectiveness, proficiency, and quality Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues Provide data entry as required during the implementation process or for general account maintenance Take on billing-related tasks as assigned Work closely with Account Managers on account transitions and updates Document all billing-related updates in appropriate databases Utilize CRM technology to log all customer interactions and database updates Answer general office phones Exceed key performance indicators measuring personal productivity, quality, and service level Provide support to the Customer Success team as needed in their daily duties Qualifications: Associate’s degree preferred 1-3 years of related experience preferred Knowledge of customer service principles and practices and a desire to help people Proficiency in Adobe Acrobat, MS Word, Excel, MS Outlook Ability to analyze and solve problems Ability to multi-task Comfortable in a high-growth, rapid-paced tech company environment Self-starter, ability to work with minimal supervision and in a remote environment (when necessary) Working knowledge of customer billing processes, and willingness to learn Exceptional verbal and written communication skills and strong interpersonal abilities Strong attention to detail Working knowledge of Genea-specific technology and tools, a plus
Ahmedabad, Gujarat, India
None Not disclosed
Remote
Full Time
Job Description Job Title: Software Engineering Manager Department: Technology Reports to: CTO Required experience: 8+ years. Location: Ahmedabad, India-Remote Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs, starting with our flagship Overtime HVAC product. Over the years, we’ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. We are fully remote since pre-COVID times. We're US-based, with a development centre in Ahmedabad, India. Job Overview Genea is looking for a Software Engineering Manager to help grow our development team. You will participate in the full SDLC from preliminary system analysis to testing and deployment. This hybrid-engineering role includes building high quality and fully performing software that meets quality and software development standards alongside a great team. What you would do, day-to-day? Drive team efforts Have a keen eye on code quality with code scalability, maintainability, readability in mind. Have a solution-oriented mindset and high load capacity system in mind. Estimate work, delegate work. Manage the people on a large engineering team to keep them aligned and focused on achieving the team’s goals. Drives the design, strategy, and execution of software development projects to support product roadmaps. Lead technology architecture and development as per product needs Oversee the daily activities and progress of multiple SCRUM teams. Monitor, and continuously update, team metrics for measurement of engineering and operational excellence. Ensure a consistent, regular process for assessment of goals and improvement of deliveries. Lead many SCRUM teams through estimating engineering effort to build new features and fix prior mistakes. Collaborate with Product Managers on new products and new features. Implement data driven approach to execution to drive transparency. What are we looking for? 8+ years of total experience and 3+ years of relevant work experience as leading teams (Engineering Manager, Tech Lead or similar) Experience hiring, mentoring, and scaling teams in IoT, cloud, or embedded domains. Experience with microservices, event-driven architecture, and distributed systems. Backend proficiency in C#/.NET, Java, Go, Python, or Node.js (we use .NET but welcome strong engineers from any stack). Proficient in database technologies (SQL/NoSQL – we use Azure SQL, but PostgreSQL, MongoDB, etc. are fine) Experience working with Azure or AWS is highly preferable. We work with Azure services like App Service, Functions, Service Bus, Blob Storage, Azure SQL, etc. Hands-on experience with Azure IoT Hub, IoT Edge, or similar cloud IoT platforms. Knowledge of industrial protocols (BACnet, Modbus, OPC UA, MQTT, etc.). Experience with embedded systems, device drivers, or gateway software. Proficient in frontend technologies, preferably Angular, but we’re open to any other JavaScript - based frameworks like React, Vue, etc. Excellent understanding of software development life cycles (SDLC) with experience guiding teams through planning, development, and rollout using best in industry agile practices Having experience in work estimation and delegation is preferable. Understanding of testing practices like writing unit/integration test cases Strong Articulation skills - Ability to write/explain complex problems over email or call. Obsession for excellence - Should strive for being excellent at work in terms of quality and speed. Professionalism - Sincere, Integrity, Commitment, Ownership Strategic thinker with the ability to formulate product and business strategies. Prior experience in managing multi-disciplinary teams of manager, senior engineers simultaneously working on multiple projects and technologies. Strong cross-functional collaboration and influencing skills at high levels. Possess innate customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious. Strong relationship management, strategizing, project management, problem solving, and change management skills. Competencies Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks & Benefits ✨ Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨ Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨ Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨ Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2023. ✨ Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less
Ahmedabad, Gujarat, India
None Not disclosed
Remote
Full Time
Job Title: QA Engineer Department: Technology Reports to: Software Engineering Manager Experience: 5 + years Location: Ahmedabad, India Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we’ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Responsibilities Create and execute test strategy-plans to validate the quality of the Genea’s product implementations Working with a team of developers and testers to ensure the quality and functionality of the product in the given time. Writing test cases, reviewing, executing, and analyzing results. Defect logging, tracking, and verification. Communicating with remote QA teams daily for updates and testing plans. Work in Agile mode of testing, work extensively in test design, test case creation, test automation if required, execution and feature sign off end to end. Work on and conquer challenging problems every day. Define and implement software testing and quality processes as well as testing best practices Work in a dynamic fast paced environment with minimal supervision. Requirements 5+ years of experience with a deep expertise in testing methodologies and manual testing. Experience in enterprise product testing would be ideal. Excellent hands on testing and analytical skills to break software under test. Ability to write and review test strategy, test plans, test cases, defect reports, traceability metrics for SaaS implementations. Experience in test governance, measurements, metrics, and test reporting. Must have backend server application validation experience which obviously includes API validation. Experience with POSTMAN for API testing, including creating and executing automated test scripts, managing collections, and ensuring API functionality and performance. Passion for software testing and quality. Strong communication skills and ability to work both in a team environment and independently. Nice To Have Skills Experience with automated testing and tools such as Git, Maven, Jenkins, and Selenium is an advantage. Basic knowledge of Javascript/Nodejs/Python. Competencies Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks And Benefits We Offer ✨ Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨ Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨ Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨ Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨ Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less
Ahmedabad
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Title: Sr. QA Engineer Department: Technology Reports to: Software Engineering Manager Experience: 4-8 years Location: Ahmedabad, India Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer s needs starting with our flagship Overtime HVAC product. Over the years, we ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Responsibilities Develop and execute comprehensive test strategies and plans to ensure high-quality Genea product implementations. Perform various types of testing: functional, black-box, performance, cross-browser, sanity, data consistency, integration, and system testing. Collaborate closely with developers, testers, and product teams to ensure timely delivery and high quality. Write, review, execute, and maintain test cases, test scripts, and test plans. Log, track, and verify defects through resolution. Operate in Agile development environments, contributing across the entire QA lifecycle from test design and planning to execution and feature sign-off. Proactively identify quality issues and drive continuous improvements in processes and products. Define and implement QA processes, best practices, and quality standards for ongoing and new initiatives. Take ownership of complex and challenging testing scenarios with minimal supervision. Requirements 4-8 years of experience in QA with strong expertise in manual testing and test methodologies. 1+ years of hands-on experience with test automation. Experience in enterprise/SaaS product testing. Proficiency in setting up, maintaining, and operating test automation frameworks. Deep understanding of API and backend testing, including server-side validations. Solid experience with database testing and writing complex SQL queries for validation. Skilled in writing test strategies, detailed test cases, defect reports, and traceability matrices. Familiar with QA metrics, test governance, reporting, and continuous quality tracking. Strong analytical skills and attention to detail with a passion for quality. Effective communicator with the ability to work independently and in cross-functional teams. Nice to have skills: Basic scripting knowledge in JavaScript, Node.js, C#, or Python. Exposure to performance testing and security testing tools or practices. Understanding of CI/CD pipelines, build management, and test automation integration. Competencies: Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks and benefits we offer: Work Your Way: Enjoy a flexible working environment that suits your lifestyle. Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. Balanced Workweek: Embrace a balanced life with our 5-day work schedule
Ahmedabad, Gujarat, India
None Not disclosed
Remote
Full Time
Job Title : QA Engineer. Department : Technology. Reports to : Software Engineering Manager. Experience : 5+ years. Location : Ahmedabad, India. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer's needs starting with our flagship Overtime HVAC product. Over the years, we've earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Responsibilities Create and execute test strategy-plans to validate the quality of the Genea's product implementations. Working with a team of developers and testers to ensure the quality and functionality of the product in the given time. Writing test cases, reviewing, executing, and analyzing results. Defect logging, tracking, and verification. Communicating with remote QA teams daily for updates and testing plans. Work in Agile mode of testing, work extensively in test design, test case creation, test automation if required, execution and feature sign off end to end. Work on and conquer challenging problems every day. Define and implement software testing and quality processes as well as testing best practices. Work in a dynamic fast paced environment with minimal supervision. Requirements 5+ years of experience with a deep expertise in testing methodologies and manual testing. Experience in enterprise product testing would be ideal. Excellent hands on testing and analytical skills to break software under test. Ability to write and review test strategy, test plans, test cases, defect reports, traceability metrics for SaaS implementations. Experience in test governance, measurements, metrics, and test reporting. Must have backend server application validation experience which obviously includes API validation. Experience with POSTMAN for API testing, including creating and executing automated test scripts, managing collections, and ensuring API functionality and performance. Passion for software testing and quality. Strong communication skills and ability to work both in a team environment and independently. Nice To Have Skills Experience with automated testing and tools such as Git, Maven, Jenkins, and Selenium is an advantage. Basic knowledge of Javascript/Nodejs/Python. Competencies Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication : Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks And Benefits We Offer Work Your Way : Enjoy a flexible working environment that suits your lifestyle. Time Off : 24 days of PTO and 10 holidays to unwind and pursue your passions. Comprehensive Leave Options : Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. Health & Safety First : Benefit from family health insurance and personal accident coverage beyond your CTC. Top Workplace Honors : Celebrated as a Top Workplace from 2021 to 2024. Balanced Workweek : Embrace a balanced life with our 5-day work schedule. (ref:hirist.tech)
ahmedabad, gujarat
INR Not disclosed
On-site
Full Time
As the Software Engineering Manager for Genea's Smart Building Platform, you will be a key player in shaping the strategic direction of our technology solutions. Collaborating closely with various product stakeholders, you will be instrumental in the identification, design, development, and delivery of technical solutions that exceed our customers" expectations. Your role will involve providing both technical expertise and leadership to the engineering team, with a focus on continuous improvement across our products, technologies, and processes. This position involves a balance of research and development activities, along with team-building initiatives. If you are passionate about tackling the challenges associated with building high-performing distributed systems, including leveraging technologies like IoT, Big Data, and AI, then this opportunity could be the perfect fit for you. You will join a dedicated and skilled team at Genea, committed to delivering top-notch software solutions and ensuring utmost customer satisfaction. In this role, you will: **Leadership & Strategy:** - Oversee software development projects to ensure alignment with product roadmaps and company objectives. - Drive engineering strategy, architecture, and execution to scale backend systems efficiently. - Mentor and guide a large engineering team to foster innovation and a proactive approach towards task completion. - Lead technology decisions in areas such as IoT devices, microservices, event-driven architectures, and big data solutions. - Facilitate architecture discussions and design reviews to maintain best practices and scalability. **Technical Excellence & Execution:** - Uphold high standards of code quality, scalability, maintainability, and readability. - Design, develop, test, and maintain robust, high-performance software using technologies like C#, .NET Core, JavaScript, C/C++, Docker, and Git. - Deliver RESTful APIs and microservices with optimal design and performance. - Implement comprehensive test plans and automated testing procedures to ensure product reliability. - Integrate IoT devices with Building Management Systems (BMS) / HVAC Controls through BACnet/Modbus protocols. **Agile & Team Management:** - Lead SCRUM teams to drive sprint planning, effort estimation, and successful execution. - Monitor team progress and sprint execution, ensuring timely delivery of features and resolution of technical debt. - Implement data-driven metrics and assessments to promote engineering and operational excellence. - Encourage a culture of continuous learning and technical excellence through coaching and mentorship. **Innovation & Future-Forward Thinking:** - Spearhead R&D initiatives to incorporate AI/ML into products and the software development lifecycle (SDLC) for enhanced efficiency. - Foster collaboration across different functions with product managers, designers, and business stakeholders to translate concepts into scalable solutions. **What We Are Looking For:** - Education & Experience: Bachelor's degree in computer science (CS), Electrical/Electronics Engineering (EE), or related field, along with 10-15+ years of hands-on software development experience. - Technical Expertise: Strong understanding of object-oriented design, algorithms, and data structures, experience with IoT, Linux systems, Containers, cloud platforms, and Agile methodologies. - Problem-Solving & Leadership: Ability to tackle complex issues, self-motivated mindset, ownership-driven approach, and effective client collaboration skills. - Communication & Collaboration: Excellent communication skills, experience in remote team environments, and a deep comprehension of software development life cycles. Joining Genea comes with a range of benefits, including a flexible working environment, generous time off policies, comprehensive leave options, health insurance coverage, and recognition as a Top Workplace. Embrace a balanced workweek and become part of a dynamic team dedicated to reshaping the future of commercial real estate operations through innovative technology solutions.,
Ahmedabad, Gujarat, India
None Not disclosed
Remote
Full Time
Job Title: Senior Software Engineer I/II- Video Streaming Engineer Department: Technology Reports to: Software Engineering Manager Experience: 3+ years Location: Ahmedabad, India (Remote option Available) Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we’ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Overview Senior Software Engineer I/II focus on applying the principles of engineering to software development. The role includes analyzing and modifying existing software as well as creating new software and designing, constructing and testing end-user applications that meet user needs — all through software programming languages. Genea is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some technology’s greatest challenges and make an impact on Genea’s end users. A software engineer's approach should be customer-centric and result-driven. Software engineer needs to combine computer science principles with innovative thinking to solve daily software development tasks. Transparency and teamwork and dedication are essential qualities of a software engineer. What You'll Do Write and test product or system development code. Design and implement video streaming and video processing services necessary to support new and existing features. Design metrics that capture the streaming experience and system performance. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Maintain a pulse on emerging technologies and discover hidden opportunities in our environment. Ensure redundancy and resilience of Genea production infrastructure. What We Look For A scrappy, entrepreneurial attitude that gets high-quality projects done quickly. Expert in at least one general-purpose programming language. Node.JS, Python, Rust, or C/C++. REST API development hands on experience. Knowledge of multiple streaming protocols (RTMP, RTSP, RTP, HLS, WebRTC, DASH, etc.) and codecs (AAC, Opus, H264, H265, VP8, VP9, AV1, etc.). Highly proficient in database design, with both relational and NoSQL databases. Comfortable working with AWS, Linux, Docker, continuous deployment workflow, multiple programming languages tech stack. Strong written and verbal communication skills. Self-directed, analytical, and work well in a team environment. Passionate about the Genea product. Experience with multiple multimedia libraries and frameworks: FFmpeg, GStreamer, libvpx, x264, x265, etc. is a plus. Experience on building video pipeline with AI inference for computer vision is a plus. Competencies Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks And Benefits We Offer ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule
Ahmedabad
INR 40.0 - 50.0 Lacs P.A.
Remote
Full Time
Job Overview Genea is looking for a Software Engineering Manager to help grow our development team. You will participate in the full SDLC from preliminary system analysis to testing and deployment. This hybrid-engineering role includes building high quality and fully performing software that meets quality and software development standards alongside a great team. What you would do, day-to-day? Drive team efforts Have a keen eye on code quality with code scalability, maintainability, readability in mind. Have a solution-oriented mindset and high load capacity system in mind. Estimate work, delegate work. Manage the people on a large engineering team to keep them aligned and focused on achieving the teams goals. Drives the design, strategy, and execution of software development projects to support product roadmaps. Lead technology architecture and development as per product needs Oversee the daily activities and progress of multiple SCRUM teams. Monitor, and continuously update, team metrics for measurement of engineering and operational excellence. Ensure a consistent, regular process for assessment of goals and improvement of deliveries. Lead many SCRUM teams through estimating engineering effort to build new features and fix prior mistakes. Collaborate with Product Managers on new products and new features. Implement data driven approach to execution to drive transparency. What are we looking for? 8+ years of total experience and 3+ years of relevant work experience as leading teams (Engineering Manager, Tech Lead or similar) Experience hiring, mentoring, and scaling teams in IoT, cloud, or embedded domains. Experience with microservices, event-driven architecture, and distributed systems. Backend proficiency in C#/.NET, Java, Go, Python, or Node.js (we use .NET but welcome strong engineers from any stack). Proficient in database technologies (SQL/NoSQL we use Azure SQL, but PostgreSQL, MongoDB, etc. are fine) Experience working with Azure or AWS is highly preferable. We work with Azure services like App Service, Functions, Service Bus, Blob Storage, Azure SQL, etc. Hands-on experience with Azure IoT Hub, IoT Edge, or similar cloud IoT platforms. Knowledge of industrial protocols (BACnet, Modbus, OPC UA, MQTT, etc.). Experience with embedded systems, device drivers, or gateway software. Proficient in frontend technologies, preferably Angular, but we’re open to any other JavaScript - based frameworks like React, Vue, etc. Excellent understanding of software development life cycles (SDLC) with experience guiding teams through planning, development, and rollout using best in industry agile practices Having experience in work estimation and delegation is preferable. Understanding of testing practices like writing unit/integration test cases Strong Articulation skills - Ability to write/explain complex problems over email or call. Obsession for excellence - Should strive for being excellent at work in terms of quality and speed. Professionalism - Sincere, Integrity, Commitment, Ownership Strategic thinker with the ability to formulate product and business strategies. Prior experience in managing multi-disciplinary teams of manager, senior engineers simultaneously working on multiple projects and technologies. Strong cross-functional collaboration and influencing skills at high levels. Possess innate customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious. Strong relationship management, strategizing, project management, problem solving, and change management skills. Competencies: Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Ahmedabad, Gujarat, India
None Not disclosed
Remote
Full Time
Job Title: Senior Software Engineer II (DevSecOps) Department: Technology Reports to: Software Engineering Manager / Infrastructure Manager Experience: 3+ years Location: Ahmedabad, India-Remote Overview As a DevSecOps Engineer at Genea, you will be a key player in shaping the secure delivery and operation of our SaaS products. You will ensure that security is embedded across our CI/CD pipelines, infrastructure, and software lifecycle while enabling developer productivity. You will champion secure-by-default practices and work closely with engineering teams to automate and monitor security controls, ensuring compliance and reliability at scale. Genea is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some technology’s greatest challenges and make an impact on Genea’s end users. A DevSecOps Engineer’s approach should be customer-centric, security-focused, and results-driven. Transparency, teamwork, and dedication are essential qualities for this role. Duties And Responsibilities Embed security best practices into CI/CD pipelines and infrastructure as code. Design, implement, and maintain security scanning and monitoring tools for vulnerabilities across containers, applications, and cloud environments. Work with developers to integrate security tools and policies without impacting delivery velocity. Develop and enforce policies for secrets management, IAM least privilege, and secure artifact storage. Support audits (e.g., SOC 2) by maintaining evidence of security controls. Monitor, triage, and respond to security events, coordinating with engineering and management. Drive incident response and post-mortem processes for security-related issues. Perform code and infrastructure reviews from a security perspective. Automate compliance checks and security benchmarks (CIS, OWASP, etc.). Contribute to documentation, runbooks, and internal knowledge sharing. Participate in or lead infrastructure and architecture reviews, advising on secure designs. Be available to support urgent production or security events outside of business hours. Qualifications Bachelor’s degree in computer science, Information Security, or a related field. 3+ years of experience in DevOps, Cloud Infrastructure, or Security Engineering. Hands-on experience with AWS/Azure/GCP cloud security services and policies. Experience implementing vulnerability management (SCA, SAST, DAST) and container security tools (like Trivy, AWS Inspector, Aqua). Working knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar). Experience managing CI/CD pipelines (GitHub Actions, Jenkins, or equivalent). Understanding of networking security, encryption, certificate management, and IAM. Familiarity with regulatory and compliance standards (SOC2, GDPR, etc.) is a plus. Strong scripting skills in Python, Bash, or similar. Experience with incident management and security monitoring tools (like GuardDuty, CloudTrail, ELK, etc.). Knowledge of Agile/Scrum development processes. Competencies Security-First Mindset - Champions secure design and is vigilant about risk. Problem Solving - Identifies and resolves infrastructure or security issues quickly. Teamwork - Balances team and individual priorities; collaborates across teams to embed security. Adaptability - Handles shifting priorities, compliance changes, and evolving threat landscapes. Professionalism & Ethics - Upholds trust, integrity, and transparent communication. Technical Mastery - Continuously develops technical skills and shares knowledge. Oral & Written Communication - Clearly documents and explains security concepts to non-security teams. Perks And Benefits We Offer ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule
ahmedabad, gujarat
INR Not disclosed
On-site
Full Time
As a Senior Software Engineer II (DevSecOps) at Genea, you will play a crucial role in ensuring the secure delivery and operation of our SaaS products. You will be responsible for embedding security best practices into our CI/CD pipelines and infrastructure, designing and implementing security scanning and monitoring tools, and collaborating with engineering teams to automate security controls. Your focus will be on championing secure-by-default practices, ensuring compliance, and enhancing reliability at scale. At Genea, we value transparency, teamwork, and dedication. We are looking for individuals with a customer-centric, security-focused, and results-driven approach to address some of technology's greatest challenges and make a significant impact on our end users. Your duties and responsibilities will include working on integrating security tools and policies, enforcing secure artifact storage policies, supporting audits such as SOC 2, driving incident response processes, and automating compliance checks. You will also contribute to documentation, participate in infrastructure and architecture reviews, and be available to handle urgent security events outside of business hours. To qualify for this role, you should have a Bachelor's degree in computer science or a related field, along with at least 3 years of experience in DevOps, Cloud Infrastructure, or Security Engineering. You should possess hands-on experience with cloud security services, vulnerability management tools, and container security tools. Additionally, familiarity with Infrastructure as Code, CI/CD pipelines, networking security, and incident management tools is required. Your competencies should include a security-first mindset, strong problem-solving abilities, effective teamwork skills, adaptability to changing priorities, a commitment to professionalism and ethics, technical mastery, and excellent oral and written communication skills. Genea offers various perks and benefits, including a flexible working environment, generous time off policies, comprehensive leave options, health insurance coverage, and recognition as a Top Workplace. Embrace a balanced workweek and join us in shaping the secure delivery and operation of our SaaS products.,
ahmedabad, gujarat
INR Not disclosed
On-site
Full Time
The Software Engineering Manager at Genea will play a crucial role in steering the strategic direction of Genea's Smart Building Platform. This platform encompasses various components such as BMS Systems, HVAC, Meters, Tenant Billing, Energy Analytics, ESG Tracking, and Physical Security, among others. Collaborating closely with other Product stakeholders, you will be instrumental in identifying, designing, developing, and delivering technical solutions that exceed our customers" expectations. Your responsibilities will include providing both technical expertise and leadership to the engineering team, with a focus on continuous enhancement of our products, technologies, and processes. This position requires a balance between research/development activities and team building endeavors. If you excel in the realm of constructing high-performing distributed systems and are adept in technologies like IoT, Big Data, and AI, then this role could be an ideal fit for you. Join our dedicated team at Genea, committed to delivering top-notch software solutions and ensuring utmost customer satisfaction. In this role, you will: **Leadership & Strategy** - Supervise software development projects to ensure alignment with product roadmaps and company objectives. - Drive the engineering strategy, architecture, and execution to scale backend systems efficiently. - Mentor and guide a sizable engineering team, fostering alignment, innovation, and a proactive attitude towards task completion. - Lead technology decisions concerning IoT devices, microservices, event-driven architectures, and big data solutions. - Conduct architecture discussions and design reviews to uphold best practices and ensure scalability. **Technical Excellence & Execution** - Uphold high code quality, scalability, maintainability, and readability. - Design, develop, test, and maintain robust, high-performance software using technologies like C#, .NET Core, JavaScript, C/C++, Docker, and Git. - Deliver RESTful APIs and microservices with superior design and performance. - Implement comprehensive test plans and automated testing to ensure the reliability of the product. - Integrate IoT devices with Building Management Systems (BMS) / HVAC Controls using BACnet/Modbus protocols. **Agile & Team Management** - Lead SCRUM teams, overseeing sprint planning, effort estimation, and execution. - Monitor team progress and sprint execution, ensuring the timely delivery of features and resolution of technical debt. - Implement data-driven metrics and evaluations for engineering and operational excellence. - Encourage a culture of continuous learning and technical excellence through coaching and mentorship. **Innovation & Future-Forward Thinking** - Drive R&D initiatives, incorporating AI/ML into products and the software development lifecycle (SDLC) for enhanced efficiency. - Foster cross-functional collaboration with product managers, designers, and business stakeholders to translate concepts into scalable solutions. **What We Are Looking For** - Educational background in computer science (CS), Electrical/Electronics Engineering (EE), or related field - 10-15+ years of hands-on software development experience - Proven ability to independently lead projects with minimal supervision - Expertise in BMS ecosystem through communication protocols like BACnet, Modbus, LonWorks, M-Bus, and MQTT - Familiarity with HVAC systems functionality (Central Plant, AHU, Unitary controls, etc.) - Proficiency with specific BAS platforms such as Siemens Desigo, Johnson Controls Metasys, Honeywell Niagara, Distech, etc. **Technical Expertise** - Strong grasp of object-oriented design (OO), algorithms, and data structures - Experience with IoT and data-intensive applications - Proficiency in Linux systems - Hands-on expertise with Containers (Docker/Kubernetes), CI/CD, and feature flagging - Experience with cloud platforms (AWS, Azure, or GCP) - Knowledge of Agile methodologies and rapid iterative development - Technical proficiency with Tridium Niagara platform will be an added advantage **Problem-Solving & Leadership** - Ability to address complex challenges with holistic approaches - Self-motivated, proactive, and pragmatic approach towards problem-solving - Strong sense of ownership, focused on delivering high-quality, high-performance solutions - Demonstrated experience in collaborating directly with clients to gather feedback and tackle real-world challenges **Communication & Collaboration** - Excellent verbal and written communication skills, proficient in articulating complex technical topics clearly - Experience working in remote/distributed teams, engaging effectively with internal and external stakeholders - Deep understanding of software development life cycles (SDLC) and adept at guiding teams through planning, development, and rollout using industry-best Agile practices **Team Management** - Leadership & Mentorship: Guide, mentor, and develop engineers at all levels, fostering continuous learning, innovation, and accountability - Operational Excellence: Implement Agile best practices, establish clear goals, and drive a data-driven approach to optimize team performance and execution - Cross-Functional Collaboration: Partner with Product, Design, and Business stakeholders to align engineering efforts with company objectives and ensure seamless coordination **Perks & Benefits** - Enjoy a flexible working environment tailored to your lifestyle. - Benefit from 24 days of PTO and 10 holidays to relax and pursue your interests. - Access comprehensive leave options including maternity, paternity, adoption, wedding, and bereavement leaves. - Avail family health insurance and personal accident coverage beyond your CTC. - Join an organization recognized as a Top Workplace from 2021 to 2023. - Embrace a balanced life with our 5-day work schedule.,
Ahmedabad
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Job Title: Senior Software Engineer II (DevSecOps) Department: Technology Reports to: Software Engineering Manager / Infrastructure Manager Experience: 3+ years Location: Ahmedabad, India-Remote Overview As a DevSecOps Engineer at Genea, you will be a key player in shaping the secure delivery and operation of our SaaS products. You will ensure that security is embedded across our CI/CD pipelines, infrastructure, and software lifecycle while enabling developer productivity. You will champion secure-by-default practices and work closely with engineering teams to automate and monitor security controls, ensuring compliance and reliability at scale. Genea is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some technology s greatest challenges and make an impact on Genea s end users. A DevSecOps Engineer s approach should be customer-centric, security-focused, and results-driven. Transparency, teamwork, and dedication are essential qualities for this role. Duties and Responsibilities: Embed security best practices into CI/CD pipelines and infrastructure as code. Design, implement, and maintain security scanning and monitoring tools for vulnerabilities across containers, applications, and cloud environments. Work with developers to integrate security tools and policies without impacting delivery velocity. Develop and enforce policies for secrets management, IAM least privilege, and secure artifact storage. Support audits (e.g., SOC 2) by maintaining evidence of security controls. Monitor, triage, and respond to security events, coordinating with engineering and management. Drive incident response and post-mortem processes for security-related issues. Perform code and infrastructure reviews from a security perspective. Automate compliance checks and security benchmarks (CIS, OWASP, etc.). Contribute to documentation, runbooks, and internal knowledge sharing. Participate in or lead infrastructure and architecture reviews, advising on secure designs. Be available to support urgent production or security events outside of business hours. Qualifications: Bachelor s degree in computer science, Information Security, or a related field. 3+ years of experience in DevOps, Cloud Infrastructure, or Security Engineering. Hands-on experience with AWS/Azure/GCP cloud security services and policies. Experience implementing vulnerability management (SCA, SAST, DAST) and container security tools (like Trivy, AWS Inspector, Aqua). Working knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar). Experience managing CI/CD pipelines (GitHub Actions, Jenkins, or equivalent). Understanding of networking security, encryption, certificate management, and IAM. Familiarity with regulatory and compliance standards (SOC2, GDPR, etc.) is a plus. Strong scripting skills in Python, Bash, or similar. Experience with incident management and security monitoring tools (like GuardDuty, CloudTrail, ELK, etc.). Knowledge of Agile/Scrum development processes. Competencies: Security-First Mindset - Champions secure design and is vigilant about risk. Problem Solving - Identifies and resolves infrastructure or security issues quickly. Teamwork - Balances team and individual priorities; collaborates across teams to embed security. Adaptability - Handles shifting priorities, compliance changes, and evolving threat landscapes. Professionalism & Ethics - Upholds trust, integrity, and transparent communication. Technical Mastery - Continuously develops technical skills and shares knowledge. Oral & Written Communication - Clearly documents and explains security concepts to non-security teams. Perks and benefits we offer: Work Your Way: Enjoy a flexible working environment that suits your lifestyle. Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. Balanced Workweek: Embrace a balanced life with our 5-day work schedule
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