Customer Service Executive

Step 2 Job description Job Title: Customer Support Executive ( Blended US/UK Process)| work from home Location: Hybrid (Candidate must be based in Hyderabad) Device Provided: TP Device (Company Provided) IMPORTANT NOTE : Only candidates with Excellent English communication and are present in Hyderabad shall apply. Compensation (CTC) Total CTC: 36,342 (Fixed pay + PLI) Fixed Pay: 34,611 (IH 29,000 to 30,000) Performance Linked Incentive (PLI): 1,731 Key Responsibilities Provide real-time, professional chat support to US/UK customers. Handle inquiries related to orders, services, and payments. Ensure high levels of customer satisfaction by meeting defined performance metrics. Collaborate with internal teams for timely resolution of escalated issues. Eligibility Criteria Educational Qualification Graduate or Undergraduate (Both eligible) Open to both Freshers and Experienced candidates Language Requirements Must Fluency in English Minimum proficiency level: B2+ Working Hours 5 Days Working 24x7 Rotational Shifts with Rotational Week Offs Assessment Criteria: Harver B2 Assessment Minimum 50% (Good Fit) Typing Test Minimum 30 WPM with 90% Accuracy How Apply? Share Below details and resume on Sachin.Singh15@teleperformancedibs.com Name Contact Email Highest qualification Total Experience : Current Location: Regards Sachin Kumar Singh Executive - Talent Acquisition Teleperformance