5493 Chat Support Jobs - Page 40

Roles and Responsibilities Manage a team of customer support agents through chat process, ensuring timely resolution of customer queries and issues. Monitor and analyze key performance indicators (KPIs) such as CSAT, SLA, attrition, shrinkage, and floor management to optimize team performance. Provide coaching and training to team members to improve their skills and knowledge in chat support processes. Ensure compliance with company policies, procedures, and regulatory requirements related to customer service. Collaborate with other teams to resolve complex customer issues that require escalation. Desired Candidate Profile 6-10 years of experience in Banking/BPO industry with expertise in Chat Process & Team Handling. Strong understanding of KPIs like CSAT, SLA, Attrition, Shrinkage etc. . Excellent communication skills for effective floor management and team coaching. Experience in Data analytics, working with mid data volumes Ability to multi-task, prioritize, manage time effectively and think outside the box Willing to work Nights and Weekends on a rotating shift basis

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Job description Teleperformance is hiring for young talents/ Immediate joining- Email Process Requirements: Email Process Good typing ethics Minimum 6 months experience in email/chat/non-voice/semi-voice Both graduate and undergraduate Job Details: 25k CTC 20k TH Work from office Face to Face Immediate joiners preferable Female 6am - 8pm Male 24/7 shifts 6 days working, 1 day rotational off Work Location: Hebbal, Bangalore. If interested, please send your resume through WhatsApp or call Pavithra K N - 7795999121 Bring copy of resume mention Pavithra K N Role: Email Support Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non-Voice Education: 12th, UG, PG

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 4.7L (30k TH ) Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364803282 / 6364863741 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Department: Customer Support Operations Process: International Non-Voice (Chat Support) Telecom Sector Location: Hyderabad Employment Type: Full-time | Rotational Shifts | Work from Office Job Summary: We are seeking enthusiastic and customer-focused individuals to join our International Chat Support Team in the telecom domain. The role involves assisting global customers via chat by resolving queries, troubleshooting issues, and ensuring a smooth customer experience. This is a non-voice process requiring strong written communication skills and the ability to multitask in a dynamic environment. Key Responsibilities: Handle multiple customer chats simultaneously to resolve queries Provide accurate, timely, and effective responses while maintaining professional etiquette Adhere to process guidelines and quality standards Collaborate with team leads and support functions to improve customer satisfaction Qualifications & Skills: Minimum qualification: Graduate or Undergraduate in any discipline Freshers and experienced candidates are welcome (except B.E./B.Tech/Masters Freshers) Excellent written communication skills in English Good typing speed with accuracy (minimum 2225 WPM preferred) Ability to work in a fast-paced environment and flexible to work in rotational shifts Preferred Attributes: Prior experience in chat support or customer service (international process preferred) Strong problem-solving skills and attention to detail Positive attitude, team player, and goal-oriented mindset "Mention HR Geethika on your resume." Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Greetings from Firstsource Solution!!! We have an exciting opportunity for both Fresher and experienced candidates with Good communication skills for Non voice process. Walk-in Time : 11:30 AM to 2:00 PM Mode of Interview: 1. AI Interview 2. HR Round 3. Assessments and 4. OPS round Eligibility Criteria: Good verbal communication skills; proficient in written & reading skills Basic knowledge on computer, keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) Minimum qualification Undergrad Any Graduate with Experience -( No BE / B.Tech/PG/MBA Freshers) Looking for Freshers & Experienced up to 3 years Key skills Customer service with Chat / Voice Exp, Upsell / Cross Sell / Sales ( International) Should be willing to work for 24/7 Shifts Excellent Growth Designation Executive, Senior Executive Only Shuttle services (Day Shift Only) Work from Office Job location - Hyderabad Looking for Immediate Joiners Interested candidates must directly walk-in to Firstsource office for the interview process. Also for direct connect please share your resume to nithram@firstsource.com / Please carry updated resume and Govt. photo ID proof P oint of contact : Nithra-HR [Write on top of your resume] Contact no: 9502212950 Venue Details: Firstsource Solutions Limited 5th Floor, BSR Tech Park, Near Wipro Circle, Nanakramguda Financial District , Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Durga 9884244311 for more info Immediate joining is required Thanks, Durga 9884244311

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call Pavitra 9962138989 Please refer your friends Thanks, Pavitra 9962138989

Responsibilities: Handle customer interactions through calls and chats, resolve queries, process requests, provide accurate information, and ensure excellent service and satisfaction

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Durga 9884244311 for more info. Thanks, Durga 9884244311

Company Description Foiwe Info Global Solutions is a leading IT & ITES organization specializing in Content Moderation, Social Media Management, Machine Learning, Consulting, and IT Support and Services. Our team of professionals ensures value delivery through structured methodologies, industry best practices, and excellent leadership skills. Role Description This is a full-time on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will be responsible for providing online support, technical support, and ensuring customer satisfaction on a day-to-day basis. Address customer feedback & concerns with empathy & professionalism. Contribute to the development of customer support materials & resources at the firm. Candidate must read & write the Urdu language Qualifications- Any Graduates 0-2 Years experience Should have excellent communication skills in Urdu language. He/ She must read & write urdu language. Organisational & time management skills Work from Office Support (full-time). Chat, email, all Reviewer tasks Handles the continuous client communication, registration, and forwarded cases. Immediate joiners preferable. Non-voice internal customer support

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9899117267 (Kashish)

Non-Voice Process Executive - Chat Support . Excellent English Rotational Shift Apart from this we Have Opening for Fresher & Exp. And Grad. UG Graduate U.G Good English Immediate Joiner Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR smitha @ 9880964847 (Call or WhatsApp ) Email ID : smitha@thejobfactory.co.in Requirements: Should have 1 Year of experience any BPO process. Only Graduate and Post Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 5.5 lpa Work From Office Walk in Interview Immediate joiners preferable Work Location: Bangalore Regards, SMITHA HR TEAM

- Should be residing in Ahmedabad - 5days working . - Fluency over English. - Cab facility - Minimum HSC required. - Pursuing not allowed - Rotational Shifts - Connect me on this number 6356479481

Listening and Typing Data Entry Work Accounts Management and Claims Management Voice Preferred candidate profile Freshers with UG Perks and benefits Food provided Health insurance Provident Fund Weekend off Incentives Provided Shift allowance.

Immediate Hiring for International voice/semi voice process Good communication is mandatory Process - (Semi voice) Qualification - Graduate/undergraduate Shifts - Rotational shifts and 2 fixed offs Salary: Fresher - 2.5 lpa Experience - sal 4 lpa Location - Chennai & Bangalore, Hyderabad Plesae call Pavitra 9962138989 for more info

Hiring For International Customer Support (100% Non-Voice) #Shift: Rotational Shift #Salary: Up to 36K CTC + Other Allowances #Location: Ahmedabad, Gujarat >>Fresher Also Apply<< >> Fluent English Required

Hiring for International Chat Support Executive (100% Non-Voice) #Shift: Rotational Shift #Salary: up to 36K CTC #Location: Ahmedabad, Gujarat >>Fluent English Required >> Fresher Also Apply

Roles and Responsibilities Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns. Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency. Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly. Maintain a high level of accuracy in processing emails, chats, and other forms of communication. Collaborate with internal teams to resolve complex issues or escalate matters when necessary. HSC pass are welcome for the interview Graduation- Only non tech background candidates are eligible Interested candidate can share your resume on "7595058169" with subject line-" Non-voice-Airoli" Candidates only from Mumbai can apply for this role

Hiring For Noida Location International Process - Non Voice Role - Customer Support Executive 5 Days Working Rotational Shifts 2 days Week offs(rotational) Cab services will be provided. Casual leaves will not be provided for the first three months. Date of Joining - 4th September Under Graduate and Fresher can Apply Salary for Fresher - 20K + 2K PLI With minimum 6 months experience(UG/Graduate) Salary - 24K + 2K PLI Interested Candidates share their resumes HR Rituparna rituparna.das1@teleperformancedibs.com

*12th/10*3yrs diploma/any graduate *Good communication in english *Night shift *one way cab *Non voice *fresher-15 take home *experience -22 take home *Direct walk in *work from office *immediate joinee *chennai jeevitha-9940812026/8925733223 Required Candidate profile *Night shift {6.30-3.30} *fresher and experience both can apply *direct walk in *preferred chennai candidate *perungudi location *mail and chat international non voice

Role & responsibilities : Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns. Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency. Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly. Maintain a high level of accuracy in processing emails, chats, and other forms of communication. Collaborate with internal teams to resolve complex issues or escalate matters when necessary. Preferred candidate profile HSC pass are welcome. Graduation- Only non tech background candidates are eligible, so kindly share your cv accordingly on my whatsapp " 9740514063" with a subject line "CSA-Airoli-NV" Shift - Night Shift and rotational week off. (5 Days Working). Candidates only from Mumbai can apply for this role . IMMEDIATE JOINERS ONLY.

Greetings from Shearwater Health !! Hiring International Non Voice process - Healthcare ( 0-1 Years of Exp). Desired Candidate Profile: 1. Immediate Joiners with Excellent Communication in English. 2. Strong written and verbal communication skills. 2. Any Graduates are eligible to apply. 3. Ability to prioritize and manage work queue. 5. Ability to work independently as well as in a team environment. 4. Expert in listening and solving problems. 5. Proficient in delivering high quality result. 6. Capable of Grasping new concepts quickly. 7. Flexible to work with Night Shift. Location: Olympia Cyberspace - Guindy Work Timing : 6.30 PM - 3.30 AM ( Night Shift) We expect our candidates to have the below Key competencies Exceptional typing and communication skills (verbal and written). Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Exceptional problem-solving skills to analyze issues and identify potential liabilities. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers, MS excel and an ability to self-troubleshoot simple issues. Interested candidates can share their resume to: Sunilkumar@swhealth.com

Roles and Responsibility Provide exceptional customer service through chat support, resolving queries and concerns in a timely and professional manner. Utilize strong problem-solving skills to address complex issues and provide effective solutions. Collaborate with internal teams to ensure seamless delivery of services and high-quality results. Develop and maintain thorough knowledge of our products and services to effectively communicate value proposition to clients. Analyze customer feedback and suggest improvements to processes and procedures. Work in a fast-paced environment, meeting productivity targets while maintaining attention to detail. Job Requirements Proven experience in chat support or a related field, with a minimum of 1 year in the employment industry. Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly. Strong analytical and problem-solving skills, with the ability to think critically and outside the box. Ability to work independently and as part of a team, with a flexible approach to adapt to changing priorities. Proficiency in using computer applications, including Microsoft Office Suite and other software tools. Strong attention to detail, with a focus on delivering high-quality results and exceeding client expectations. English & Hindi South Indian Languages (Any One & Two): Kannada (1 resource) Malayalam (1 resource) Skills & Qualifications: Proficiency in the respective language, Language Malayalam, Hindi, English, Kannada, (written and verbal). Experience in customer support or backend operations is preferred. Familiarity with ticketing systems, WhatsApp business tools, and email handling. Good communication and problem-solving skills