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0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Job Description: We are hiring energetic and customer-focused professionals for our International Chat Support The role involves handling multiple customer queries simultaneously through live chat, ensuring timely and effective resolution while maintaining high customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer queries via live chat (handling two chats at once). Assist international customers with product/service-related queries, account issues, and troubleshooting. Maintain accurate records of interactions in the CRM system. Meet performance metrics including response time, resolution rate, and customer satisfaction. Collaborate with internal teams for escalations and complex issues. Ensure adherence to standard operating procedures and quality standards. Required Skills & Qualifications: Graduate in any discipline (Freshers can apply). Excellent written English communication skills (grammar, spelling, Ability to handle dual chat concurrency without compromising on quality. Basic computer proficiency and typing speed of 35+ WPM. Customer-centric mindset and problem-solving attitude. Flexibility to work in rotational shifts (including night shifts). Preferred Qualifications: Prior experience in an international BPO/chat process who can able to do Multiple chats minimum of 2 Chats simultaneously Familiarity with tools like Zendesk, Live Chat, or similar platforms. Benefits: Competitive salary and performance-based incentives 2 way Cab facility (Free ) up to 25 KM radius Health insurance and other employee benefits Excellent growth opportunities and training support Contact details: Saikiran Email I'd: mahanthi.saikiran@intouchcx.com Ph no: 9581035159 Mode of Interview Face to Face Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9 Walkin timing: 11:30AM - 2:30PM
Posted 1 month ago
0.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Handle inbound and outbound customer communication via calls, email, and chat Resolve customer issues and provide product/service information Maintain accurate records of customer interactions Collaborate with internal teams for quick resolutions
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Job description Hiring for Voice and Chat process in BPO Work from the office only. Salary: 15k to 35k Qualification: 12th or Graduation Fresher and Experience both can apply 5 days Working Cab Facility available Required Candidate profile For more information Call 9988353971 7508062612 9988350971 WhatsApp number 9781021114 Mail Id- bps0172@gmail.com Age Limit 18 to 32
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Kolkata
Work from Office
Any Grad/UG With Min 1 Year International Chat Experience is Mandatory 5 Days Working 2 Off's UK Shift's Both Side Cab Salary - 4.5 Lpa + Night shift Allowance Immediate Joining For more Info Call & WhatsApp HR Bhumika @ 9999366517 Required Candidate profile Candidate Must Have Excellent Communication Skills
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & Job Title : Customer Support Executive International Chat Process (Dual Concurrency) Job Location : Hyderabad Experience Required : 0-4 years Employment Type : Full-Time Shift : Rotational / Night Shifts Work Mode : Work from Office Job Description: We are hiring energetic and customer-focused professionals for our International Chat Support The role involves handling multiple customer queries simultaneously through live chat, ensuring timely and effective resolution while maintaining high customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer queries via live chat (handling two chats at once). Assist international customers with product/service-related queries, account issues, and troubleshooting. Maintain accurate records of interactions in the CRM system. Meet performance metrics including response time, resolution rate, and customer satisfaction. Collaborate with internal teams for escalations and complex issues. Ensure adherence to standard operating procedures and quality standards. Required Skills & Qualifications: Graduate in any discipline (Freshers can apply). Excellent written English communication skills (grammar, spelling, Ability to handle dual chat concurrency without compromising on quality. Basic computer proficiency and typing speed of 35+ WPM. Customer-centric mindset and problem-solving attitude. Flexibility to work in rotational shifts (including night shifts). Preferred Qualifications: Prior experience in an international BPO/chat process who can able to do Multiple chats minimum of 2 Chats simultaneously Familiarity with tools like Zendesk, Live Chat, or similar platforms. Benefits: Competitive salary and performance-based incentives 2 way Cab facility (Free ) up to 25 KM radius Health insurance and other employee benefits Excellent growth opportunities and training support responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Gurugram
Work from Office
Any Grad/UG With Min 1 Year International Chat Experience is Mandatory 5 Days Working 2 Off's UK Shift's Both Side Cab Salary - 4.5 Lpa + Night shift Allowance Immediate Joining For more Info Call & WhatsApp HR Bhumika @ 9999366517 Required Candidate profile Candidate Must Have Excellent Communication Skills
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Chat process 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(chat process) locational Gurugram us shift salary up to 38k Call JUHI - 8700597873 hrjuhi.imaginators@gmail.com
Posted 1 month ago
0.0 years
0 - 1 Lacs
Gurugram
Work from Office
URGENT HIRING FOR CHAT PROCESS/ NV PROCESS ECOMMERCE PROCESS GRADUATE / U.G / BTECH CAN APPLY ROTATIONAL SHIFT BOTH SIDE CABS LOCATION GURUGRAM SALARY UPTO 20 K INHAND
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Handling customer concerns and addressing Eligibility criteria Typing speed should be more than 32 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates can walk-in to below location/ can share resume to below mentioned recruiter via Email Recruiter -HR Shaheen Email ID - shaheen.sultana@intouchcx.com Mandatory- Carry the Hard copy of resume along with Aadhar Card Mode of Interview - Face to FaceWalk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall.( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )
Posted 1 month ago
1.0 - 4.0 years
0 - 3 Lacs
Hyderabad
Work from Office
About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Handling customer concerns and addressing Eligibility criteria Typing speed should be more than 32 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates can walk-in to below location/ can share resume to below mentioned recruiter via Email Recruiter -HR Shaheen Email ID - shaheen.sultana@intouchcx.com Mandatory- Carry the Hard copy of resume along with Aadhar Card Mode of Interview - Face to FaceWalk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall.( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page [here](https://www.intouchcx.com/differentiators/our-story). Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals with at least 6 months of experience in a chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment. Job Opportunity: International Chat Support Executive Key Benefits: Provident Fund (PF) & ESI / Health Insurance 2-Way Transportation (Pick-up & Drop) Performance-Based Incentive Plans 5 Working Days with 2 Weekly Offs Key Responsibilities: Respond to customer queries via live chat in a professional and timely manner Provide accurate information regarding products and services Efficiently resolve complaints and escalate complex issues as needed Manage up to 2 chats simultaneously Achieve individual KPIs, including response time, resolution rate, and customer satisfaction Requirements: Minimum 6 months of experience in international chat-based customer support Excellent written communication skills in English Strong interpersonal and problem-solving abilities Ability to multitask and handle multiple chats effectively Willingness to work in rotational shifts (including night shifts) Typing speed of 3035 WPM with at least 80% accuracy Familiarity with CRM/chat tools is an advantage Preferred Candidates: Immediate joiners Experience with US, UK, or Australian customers Comfortable in a high-performance, target-driven work environment Mention on Resume HR Vishnu Contact HR Vishnu Call: 8309338296 WhatsApp: 8309338296 Email: vishnu.athmakuru@intouchcx.com Role: Chat Support Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Graduation Not Required
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Handle customer queries via email, chat, and non-voice processes. Provide excellent communication skills to resolve issues efficiently. Work on international chats from our US office location. Maintain a high level of accuracy while processing emails and chats. Collaborate with team members to achieve process goals.
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
Gurugram
Work from Office
URGENT HIRING FOR CHAT PROCESS TELECOM CHAT US SHIFT BOTH SIDE CAB 5 DAYS WORKING SALARY FOR FRESHERS 20 INHAND SALARY FOR EXPERIENCED 26 INHAND ULIMITED INCENTIVES LOCATION GURUGRAM
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates may walk in to the location mentioned above with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Mega Walk -in on -18th June 2025 Contact: HR Balakrishna Kasula Whatsapp: 9949147272 Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Voice Process / Chat Process (Chat Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Kolkata, Bengaluru, Mumbai (All Areas)
Work from Office
International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Voice Process / Chat Process (Chat Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
J ob description International Chat Experience Requirements: 12 Months of International Chat Experience is Required. ( Dual Chat) (No single chat or domestic exp will be considered) Excellent English Communication Experience documents are mandatory. Only Immediate Joiners can apply. Salary : 12 -17 Months experienced - 3.8 LPA + Incentives 18 -23 Months Experienced - 4.11 LPA + Incentives 24 and above Months Experienced - 4.33 LPA + Incentives Benefits: Yearly Bonus, PF and attractive Incentives Shift: Rotational Night Shift / 5 days 2 way cabs Interview Rounds: HR Screening Operations Chat Assessment Chat Versant Immediate joiners only, Interested and Relevant Experienced Candidates can contact HR N.N. Vaishnavi ( 9701313360)NN001091484@Techmahindra.com HR -Hafeez ( 7995271386) MH001092177@Techmahindra.com
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
Chennai
Work from Office
Hiring for WebChat Process Requires Good English with a minimum exp of 1 Year in Customer Service (E-mail or Chat/Telecom Voice). Rotation shift, 1 Rotation week off, One-Way Cab Drop Facility immediate joining * Required Candidate profile Should have 15 & above typing speed Proficient in English Language (Type, Read and Write) If interested Call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Chennai, Coimbatore, Bengaluru
Work from Office
Non-Voice Process Executive - Chat Support . Excellent English Rotational Shift Apart from this we Have Opening for Fresher & Exp. And Grad. UG Graduate U.G Good English Immediate Joiner Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
Non-Voice Process Executive - Chat Support . Excellent English Rotational Shift Apart from this we Have Opening for Fresher & Exp. And Grad. UG Graduate U.G Good English Immediate Joiner Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
International Chat process rotational shift 32CTC rotational shift 27ctc Good comms Job location Mohali Interview only at office 4Rounds
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Kolkata
Work from Office
Hiring for International Chat Process Location-Kolkata Salary-4.50LPA Both Side Cab 5 days working|| 2 offs UK rotaitonal shft Walkin Interview Immediate Joining For more details can Call/WhasApp Shivani@9953855726 Required Candidate profile Must have Excellent Communication skills Any UG/Graduate with min 1 year of experince in international Chat Process
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift For More Details: Call HR Muskan-9380964680- or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation Salary - 30% hike up to 6 LPA call aditi@7795311459 7848820046 , 7829423175
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Role Responsibilities: Manage customer queries via voice, chat, and email channels Use CRM systems and GDS tools to resolve service issues Escalate complex cases to appropriate teams Follow company and contact center protocols Key Deliverables: High-quality customer interactions across support channels Resolution of service issues using GDS (Amadeus) Adherence to shift schedules and process SLAs Consistent participation in training and quality initiatives
Posted 1 month ago
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