0 - 5 years

1 - 4 Lacs

kolkata hyderabad mumbai (all areas)

Posted:2 days ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY

Roles And Responsibilities-

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.

Skills Required :

1. Excellent Communication Skills

2. Problem-Solving Skills

3. Customer Handling

4. Language Skills

5. Time Management

6. Teamwork

7. Empathy and Patience

8. Multitasking

Hiring For Hyderabad -

UG/Graduate Can Apply

Fresher/Experience can apply

SALARY- Upto 3.6 Lpa

WORKING DAYS- 5

Both side cabs

Rotational Shift

Good English Required

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND

HIRING FOR Kolkata -

UG/Grad Can apply

Freshers /Experience can apply

Good English Required

Salary -Upto 3 LPA

Day shift for girls

Rotational shift for boys

WORKING DAYS - 6

ONE SIDE CAB IN ODD HOURS

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR AND CLIENT ROUND

HIRING FOR MUMBAI:

UG/Grad can apply

FRESHER/EXPERIENCE CAN APPLY

SALARY- Upto 4 Lpa

WORKING DAYS- 5

DAY SHIFT

CABS WILL BE PROVIDED

FLUENT IN ENGLISH REQUIRED

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 3000

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND

Benefits:

1. Competitive salary and bonuses

2. Health insurance

3. Team-building activities and events

4. Flexible working hours or remote work options

5. Employee recognition and rewards programs

6. Professional development opportunities (training, certification, education assistance)

INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER- 7275337755 ( HR - VANSHIKA JAISWAL)

#Bpo #customerservice #chatsupport #inbound #voicesupport #domestic #international #customersupport #voiceprocess #nonvoice #customerhandling #customercare #solvingqueries #chat #chatprocess #internationalvoice #internationalchat #internationalnonvoice #internationalchatprocess

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