Chat Support Executive

18 - 29 years

2 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Respond to customer inquiries via live chat in a prompt and courteous manner
  • Provide accurate information about products, services, and policies
  • Resolve customer complaints and issues efficiently
  • Escalate complex problems to the appropriate department when required
  • Maintain records of customer interactions and transactions
  • Follow company guidelines, scripts, and service standards
  • Meet response time and customer satisfaction targets
  • Age criteria 18 to 29 years

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,209.90 - ₹34,393.34 per month

Work Location: In person

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