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8.0 - 10.0 years
3 - 6 Lacs
Chennai
Work from Office
8+ years experience working on CDS view, AMDP, OData Services, OO ABAP[BOPF] and ABAP on HANA (7.5 syntax). Excellent written and oral communication skills. Self-starter with quick learning ability and efficient Implementation skills with respect to country nuances. Consultative and service bent of mind while dealing with key stakeholders. Multi-task and should be able to work under stringent deadlines. Ability to understand and work on various internal systems. ABAP skills as required to analyze and if necessary make small code changes to address incidents or problem record fixes. Implement small enhancements (e.g. through coding or BRF+ condition changes) as prioritized by Product Owners. Have the skills and capacity to move such fixes through the system landscape and into Production following validation by assigned testers (e.g. Active Control certification and knowledge of Change Management Tools and Processes). Approximately one such change per month is anticipated. Provide limited, dedicated Basis support to supplement what is available through the standard contract. Support the archiving team in identifying and implementing archiving of data as aligned with business experts and application manager(s) To provide support during most of the European and North American standard working hours (8am Central European time through 4pm Eastern Time). Update/create documentation (Business Process Designs, Functional Designs, Workflows) Should be able to work collaboratively with functional team and customer. Technical documentation creation, building code, testing, bug fixing, work with customer Support System validation by performing functional and performance validations following system changes such as patches released by SAP, OSS notes which are required to address security, functional or performance issues, system refreshes or other non-project specific coding changes. Validation using a standard set of test scenarios in Panaya to be completed within 5 working days of system release. Validation of the integration of the Global SAP TM system with other systems, including activation / deactivation of the integration on the system side Consulting for ongoing improvements or project-related changes, to ensure that there is no unnecessary negative impact on performance or ongoing support because of such changes. This includes attending CAB (Change Advisory Board) calls as scheduled by projects, as well as twice-weekly 30-minute product team calls. L3 support for production incidents and problem record resolutions for issues which cannot be resolved by the Service Operations team and according to priorities as set by the Application Manager(s). Skills on Change Management process (Move to production our Changes and implementations) Location: Pan India
Posted 2 weeks ago
15.0 - 20.0 years
8 - 12 Lacs
Chennai
Work from Office
Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan. A typical day involves collaborating with various project teams to manage interdependencies, ensuring alignment between deployment-related activities, and monitoring progress through the deployment plan. You will also oversee work planning, scheduling, budgeting, metrics, training, and pilots, ensuring that all resources are effectively utilized to achieve project goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team capabilities and ensure smooth deployment.- Develop and maintain comprehensive documentation to support deployment processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of project management methodologies and tools.- Experience with change management processes and techniques.- Ability to analyze and interpret complex data to inform decision-making.- Excellent communication and interpersonal skills to foster collaboration. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Whats this role about? Zensar seeks a solution architect to work with and drive the architectural services work done as part of our CIS to enhance its portfolio in the Datacenter Network, Wireless, Unified Communication and Security domains. We expect the candidate will spend time working directly with our top transformation and enterprise accounts driving 20% customer facing activities with the remainder of their time spent on pre-sales support, RFP response writing, innovation and working on developing architecture collateral, white papers, participating in industry forums etc. Ideal candidate must have design experience with the following - Knowledge of different industry verticals, architectures, and requirements Routing and switching infrastructure deployment models (physical and VNF) Wireless and IoT deployment architectures SD-WAN, SD-ACCESS, ACI, Cisco DNA, NSX, WAN Optimizer Load Balancer Monitoring Tools, - NPM, APM, IPAM, DDI Virtualization and Automation - Understanding of Software Defined Network, Network Function Virtualization, and intelligent WAN technologies. IT Service Management - Understanding of ITIL best practices, preparing, and presenting the solution in change advisory board meetings. Identity and Access Management - Design and implementation of Cisco ACS, Cisco ISE, BYoD, Network Admission control, SDP Intent Based Self-Healing Networks Azure, GCP, AWS Network architecture IP communications protocols, Enterprise Architectures, Video architectures Vertical industry experience in helping customers understand how technology and Architecture can solve their relevant business problems. The Responsibilities includes - Work with customers and understand their setup and analyze their deployments and come up with areas of weakness, enhancements. Helps customers think through and define their IT strategy and resulting requirements as related to the industry challenges. Create use cases and solution architecture design for customer configuration/needs. Can create conceptual and logical architectures for the solution. The solution might include infrastructure, and/or VXI/VDI components. Leads an effort whose goals are to craft and deliver business value justification, business requirements to technology architecture mapping, solution architecture & integration, and organizational change management recommendations. Individual builds plans and coordinates implementations of the solution across cross-technology (DCN/DC/Collab) virtual delivery teams. Able to articulate this vision across Executives and senior Enterprise/Solution Architects. Create repeatable service offerings for specific domains such as SDN / Network Function Virtualization, BYOD, security, and applications. Work with Sales Managers to engage in pre-sales activity and propose creative ideas and solutions to customer needs. Deliver technical and services workshop for Network offerings. Work with other solution teams to create validated designs and other reference architectures. Create technical and solution content. Candidate Profile, Skills and Qualifications - 10-15 years of solution architect experience in Architecture, Design, Build, Operate and Optimize Preferably a BS, MS degree in EE, computer science CCNP, AWS, GCP certification good to have. CCIE is a plus. Ability to work closely with customers. Strong verbal, written and presentation skills. Open and engaging collaboration style Ability to take initiative in virtual team efforts and influence technical and architectural directions. Demonstrated technical ability when working with complex component(s) or whole product/platform. Ability to work independently with very little supervision. We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Whats this role about? Zensar seeks a solution architect to work with and drive the architectural services work done as part of our CIS to enhance its portfolio in the Datacenter Network, Wireless, Unified Communication and Security domains. We expect the candidate will spend time working directly with our top transformation and enterprise accounts driving 20% customer facing activities with the remainder of their time spent on pre-sales support, RFP response writing, innovation and working on developing architecture collateral, white papers, participating in industry forums etc. Ideal candidate must have design experience with the following - Knowledge of different industry verticals, architectures, and requirements Routing and switching infrastructure deployment models (physical and VNF) Wireless and IoT deployment architectures SD-WAN, SD-ACCESS, ACI, Cisco DNA, NSX, WAN Optimizer Load Balancer Monitoring Tools, - NPM, APM, IPAM, DDI Virtualization and Automation - Understanding of Software Defined Network, Network Function Virtualization, and intelligent WAN technologies. IT Service Management - Understanding of ITIL best practices, preparing, and presenting the solution in change advisory board meetings. Identity and Access Management - Design and implementation of Cisco ACS, Cisco ISE, BYoD, Network Admission control, SDP Intent Based Self-Healing Networks Azure, GCP, AWS Network architecture IP communications protocols, Enterprise Architectures, Video architectures Vertical industry experience in helping customers understand how technology and Architecture can solve their relevant business problems. The Responsibilities includes - Work with customers and understand their setup and analyze their deployments and come up with areas of weakness, enhancements. Helps customers think through and define their IT strategy and resulting requirements as related to the industry challenges. Create use cases and solution architecture design for customer configuration/needs. Can create conceptual and logical architectures for the solution. The solution might include infrastructure, and/or VXI/VDI components. Leads an effort whose goals are to craft and deliver business value justification, business requirements to technology architecture mapping, solution architecture & integration, and organizational change management recommendations. Individual builds plans and coordinates implementations of the solution across cross-technology (DCN/DC/Collab) virtual delivery teams. Able to articulate this vision across Executives and senior Enterprise/Solution Architects. Create repeatable service offerings for specific domains such as SDN / Network Function Virtualization, BYOD, security, and applications. Work with Sales Managers to engage in pre-sales activity and propose creative ideas and solutions to customer needs. Deliver technical and services workshop for Network offerings. Work with other solution teams to create validated designs and other reference architectures. Create technical and solution content. Candidate Profile, Skills and Qualifications - 10-15 years of solution architect experience in Architecture, Design, Build, Operate and Optimize Preferably a BS, MS degree in EE, computer science CCNP, AWS, GCP certification good to have. CCIE is a plus. Ability to work closely with customers. Strong verbal, written and presentation skills. Open and engaging collaboration style Ability to take initiative in virtual team efforts and influence technical and architectural directions. Demonstrated technical ability when working with complex component(s) or whole product/platform. Ability to work independently with very little supervision. We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy!
Posted 2 weeks ago
1.0 - 4.0 years
7 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Join us at Entrust At Entrust, we re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely . Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge , scalable technologies. But our secret weaponOur people. It s the curiosity , dedication, and innovation that drive our success and help us anticipate the future. About the Role: We are looking for a Technical Support Specialist to join our global Digital Card Solutions (DCS) support team. As a technical support specialist you will handle technical investigations, customer incidents, and platform alerts once trained in a secure and fast-paced environment. This role requires coordination across multiple teams and time zones, with a focus on platform stability, customer satisfaction, and continuous improvement. About the Product: The Entrust Digital Card Solution (DCS) is a comprehensive platform that enables banks and financial institutions to issue and manage digital payment cards instantly. It supports provisioning of major digital wallets such as Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay directly from the banks mobile application. The solution includes features like secure card display, PIN management, token lifecycle management, and strong customer authentication, all within a PCI-DSS compliant environment. By integrating a single software development kit (SDK) and a set of certified APIs, DCS allows for seamless integration into existing banking apps, providing customers with a secure and convenient digital-first payment experience. Key Responsibilities: Manage and resolve technical support tickets using Freshdesk, ensuring accurate triage, investigation, escalation, and communication both internally and externally to customers. Use Sumo Logic and internal tools to analyze logs and monitor platform behavior to detect and address issues. Write and execute SQL queries to extract and analyze data during investigations. Collaborate with internal teams to troubleshoot and resolve complex technical issues. Monitor infrastructure alerts and contribute to incident handling, including participation in the on-call rotation. Document issues and resolutions to contribute to the internal knowledge base and support efficiency. Communicate clearly and professionally with customers, particularly during incidents or service degradations. Follow internal processes for incident response, change management, and post-incident reviews. Key Tools and Technologies: Freshdesk (ticket management) Sumo Logic and internal tools (log analysis and monitoring) SQL (data analysis and investigation) Postman (API testing and validation) Confluence SharePoint (documentation) Microsoft Teams Outlook (internal and customer communication) What We re Looking For: Strong problem-solving and analytical skills. Investigating technical issues using logs, APIs, and SQL data. Excellent communication skills in English, both written and spoken. Ability to stay organized while prioritizing tasks, working autonomously as need dictate. Eagerness to learn and adapt in a fast-moving, technical environment. Ability to work effectively across time zones in a distributed team setup. Once trained and experienced, joining an on-call support schedule which covers evening and weekends on a rotary basis. Willing to work a varied schedule while training to collaborate and typically in British or Central European Time. Must be able to lawfully work within the country of employment and have unrestricted work authorization for that country Nice to Have: Previous experience within a customer support or technical support environment. Interest in digital payments, fintech, or secure systems. Understanding platform monitoring, alerts, and incident handling. Familiarity with certificates and key management processes, as well as data encryption and decryption.
Posted 2 weeks ago
13.0 - 20.0 years
20 - 25 Lacs
Bengaluru
Work from Office
. - Able to do Planning, job delegation, progress monitoring and control. - Train, coach and further develop staff members. - Should be able to directly interact with Client for project related discussions / queries. - Should be capable of reviewing construction documents like Cable tray layouts, hook-up diagrams etc. - Should be able to review data sheets, vendor documents related to design interface. - Supports continuous improvement and change management efforts. - Ensures policies, procedures, and processes are effectively implemented and communicated for workgroup.
Posted 2 weeks ago
15.0 - 20.0 years
20 - 25 Lacs
Gurugram
Work from Office
Managing Vice President, Global Service Operations About this Role: As the Managing Vice President of Global Service Operations, you will lead a global team of 200+ associates to enhance client retention and maximize the value of Gartner contracts and maximizing client value from Gartner contracts through enhanced service delivery and retention strategies. Your focus will be on improving service delivery efficiency and effectiveness, directly engaging with clients, and spearheading global programs to boost service outcomes Based in Gurgaon, India, you will spearhead strategic initiatives, oversee cross-functional teams, and drive operational excellence to support Gartners Global Service & Delivery (GS&D) function. This role reports to the SVP, Global Strategy & Operations. Competencies: Strategic Leadership: Develop and implement global strategies to enhance service delivery and client retention. Lead initiatives to improve the efficiency and effectiveness of service operations, including the integration of advanced analytics and data science to inform decision-making. Analytical Problem Solving: Utilize data science and analytics to inform decision-making and enhance client engagement and retention strategies. Collaborate with technology teams to develop personalized content and tools that enhance service delivery effectiveness and client engagement Change management and transformation: Be a change champion continuously looking for new ways to make overall GS&D service delivery associates more effective and efficient. Partner with Service delivery leadership for effective change management as we continuously improve the way we service clients Operational Excellence: Drive process excellence, automation, and innovation in service operations to support core business functions, continuous improvement across all functions, focusing on process excellence and innovation. Implement key performance indicators to measure and improve operational outcomes. Cross-Functional Collaboration and Stakeholder Management: Partner with various business units to align on strategic objectives and enhance connectivity. Lead program management for key GS&D priorities, ensuring effective problem-solving, stakeholder alignment, and execution. People Management: Leadership Mindset: Develop and inspire a high-performing global team, fostering a culture of excellence and continuous improvement. Strengthen the Service Operations team by developing next-in-line leadership at the VP/Director level. Capacity Planning: Manage resource allocation and budget to optimize team performance and service delivery. Lead the capacity planning for the team, ensuring efficient service delivery and operational success. Key GS&D Initiatives: Client Insights Support: Lead efforts to provide client insights for Executive Partners (EPs), enabling the creation of client value plans and impactful consultations. Events Recruitment: Drive client registration for conferences, webinars, and executive retreats through targeted campaigns and associate enablement. Email-Led Engagement: Leverage email campaigns to drive client engagement with Gartner content, focusing on specific client segments. Client Response Team: Oversee operations to triage, route, and address customer service-related issues, ensuring timely and effective resolution. IPW and EP POC Operations: Manage operations for scheduling Gartner.com demos and assigning EPs during the sales process, optimizing fulfilment time and resource allocation. Program Management of Strategic Initiatives Program manage cross-functional initiatives like Conference Attendance, Improving Client Onboarding, Improving IPW impact, Improving EP POC impact, etc. What you ll need: 15+ years of progressive experience in strategy, operations, or business consulting, with a strong track record in leading global teams. Consulting experience highly preferred MBA preferred, with a background in engineering or mathematics. Strong knowledge of operations practices, with the ability to establish trusted business relationships, gain consensus, and drive action across diverse global constituents Results-oriented with excellent business vision and strategic thinking, demonstrating a track record of solving complex problems creatively and effectively What you ll need to be Good at: Leading high-performance teams and managing complex operations. Solving business problems with analytical and strategic approaches. Engaging and collaborating with a variety of global stakeholders Engaging with technology teams to enhance service delivery and client engagement. Driving change management and transformation initiatives. Switching context between a variety of topics and initiatives Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? What do we offer? Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Posted 2 weeks ago
12.0 - 17.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Summary The Senior HR Business Partner based in Bangalore, will primarily support NetApp s "Go-To-Market" business unit for India. This individual will be a key member of the HR team in India and will collaborate with the HR community to define and execute the HR strategies in support of the business objectives. The successful candidate will have robust subject matter expertise, is business savvy, and a compelling influencer, consultant, coach and trusted advisor. Experience in delivering Organisational Change is also highly desired. Responsibilities Serve as a strategic business partner to the VP of Sales, India and leaders across this team focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business. Provide proactive and strategic guidance and support for organizational planning that align the HR agenda in support of key business strategies and initiatives in the local India client groups. In collaboration with business and HR leadership, drive and facilitate change management processes to achieve business outcomes through a high-performance culture. Partner with NetApp shared services, Total Rewards, Organizational Effectiveness and Talent Acquisition to deliver a unified HR service, and a superior employee experience. Monitor the environment, labour markets, legal and regulatory changes in relation to employment practices, and business trends to identify and recommend changes to HR specific policies and practices. Job Requirements 12+ years of Human Resources expereince in a multinational organisation with atleast 4+ years experience supporting the sales / GTM Org. Technology industry experience supporting Sales or related Business units is preferred. Experience in the implementation of business transformation, strategic HR initiatives and processes. Ability to understand big picture business results and effectively apply a pragmatic and flexible approach to HR interventions to contribute to NetApp s continued success. Proven relationship building skills at all levels of the business and sturdy experience in advising and coaching leaders. Experience in proactively contributing to a growing business and a positive reputation for working effectively across levels of an organization. Proven ability to operate strategically and have a hands-on approach, driving a high performing team culture. Possess strong influencing and interpersonal skills and have a track record for being a trusted business advisor Ability to build trust, respect and confidence of leadership and employees projecting as a fair, firm leader Demonstrated ability to build team capability and HR competency. Education Minimum of 12 + years of experience Any graduation A masters in Human resources or related field would be preferred.
Posted 2 weeks ago
12.0 - 17.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Network & build relationship with both internal & external stakeholders. thereby ensuring that we act as trusted talent advisor for our hiring managers, employees & key stakeholders. Partnering with leaders within the organization to strategize & track the delivery of hiring needs of their business. Programme manage hiring delivery by creating and tracking project plan with the support of Managers & RPO team. Research and recommend new sources for active and passive candidate recruitment collate data and present market intelligence where applicable. Adhere to recruitment SLA s; ensuring delivery within timelines; monitor cost per hire and overall spend. People Management - Defining and driving the team to meet and exceed hiring benchmarks relating to time to fill, cost per hire, diversity hiring, and hiring manager and candidate satisfaction. Defining and leading projects focused on continuous improvement. Manage the change management with the team. Staying up to date with industry trends, best practices, and emerging recruitment technologies, incorporating innovative approaches into our talent acquisition efforts. Monitor, manage & report risk. Ensure functional & HR compliance & internal controls are adhered to. Provide analytical and well documented recruiting reports to extended HR teams & business stakeholders. Use metrics to create reports and identify areas of improvement. Leadership & Teamwork Participate in team meeting / team activities and work towards sustaining team spirit. Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed. Acts as a role model for our Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues to deliver superior service through these values. Support achievement of team objectives & participate in in development of cohesive teams. Contribute to the creation of a supportive work environment driven by people centric values. Build professional relationships with colleagues in other areas. Requirements Graduate / Postgraduate degree in HR or relevant field. 12+ years of experience in talent acquisition function is mandatory. Experience in entire recruitment lifecycle for a Banking / Consulting / Financial captive is essential. Prefer candidates with people management experience. Experience in programme management of larger hiring numbers/projects. Familiarity with HR applicant tracking system, recruiting software, HRIS. Should have used technology to market requirements on social platforms. Data & target driven. Excellent communication, people & decision-making skills. Must have managed senior stakeholders in current / previous roles. Attention to detail, ability to prioritize tasks, proactive approach to problem solving and is able to conduct oneself with high integrity even when there are strict timelines to adhere to
Posted 2 weeks ago
2.0 - 7.0 years
20 - 25 Lacs
Bengaluru
Work from Office
At Amazon, we strive to be Earths most customer-centric company where people can find and discover anything they want to buy online. We are seeking a Program Manager for our Repeat Contact Management Program. This role will be part of our Amazon Registration & Compliance (R&C) organization. The R&C organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace. As a program manager for GAP team, you will work with Global Process Owners (GPOs), Program Team, Business Analytics, Ops Functional Leads & Leads for different RCO support functions to drive improvement projects focused on decision quality, customer experience, resource planning, tools and process efficiency and alignment. The ideal candidate has experience in leading large-scale projects/programs from initiation through delivery in an operations organization/role. Identification, execution & delivery of programs & projects targeted on designing and/or improving operational processes related to Global Advisor Program (GAP) to deliver great customer experience and operational goals (quality, cost, waste reduction, productivity). Drive speed, quality, and simplification throughout by eliminating rework loops, reducing and automating manual work/ hand-offs, identifying and implementing best practices across the business, and minimizing process variance through standardization and automation. Implementation into our RCO Global Advisor team of incoming new initiatives and program, including rolling out of investigations tools and systems to our RCO advisor population. Support RCO Program Owners, Functional Ops Leaders, Business Stakeholders, Finance for project execution and control post implementation. Implementation and execution of governance of the GAP Program including process, tools, audit, inspection, mechanisms. Effective execution of the Change Management related to GAP process from a program perspective, ensuring that changes are understood and adopted by the user community (primary group: RCO advisors). Providing support for month and quarter end reviews. 2+ years of program or project management experience Knowledge of Lean principles and DMAIC methodology Experience in MS Excel and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Experience working in an Operations environment, driving improvements that have resulted in measurable business impact Good oral and written communication skills Advanced degree (Technical or MBA) Six Sigma Green Belt or Lean Certification. Skilled in ML and Python
Posted 2 weeks ago
4.0 - 8.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Your Role and Responsibilities : Oversee and manage all intercompany transactions, ensuring compliance with company policies and accounting standards. Coordinate with global finance teams to reconcile intercompany balances and resolve discrepancies. Blackline AdministrationServe as the primary administrator for Blackline software, managing user access, configuration, and maintenance. Develop and maintain intercompany reconciliation templates and processes within Blackline. Provide training and support to finance teams on Blackline functionalities and best practices. Month-End CloseAssist with month-end close activities related to intercompany transactions, including preparing and posting journal entries. Ensure timely and accurate intercompany reconciliations and settlements. Compliance and ReportingEnsure compliance with internal controls, policies, and procedures related to intercompany transactions. Prepare intercompany reports and analyses for management review. Continuous ImprovementIdentify opportunities for process improvements and automation within intercompany accounting and Blackline usage. Collaborate with IT and finance teams to implement enhancements and resolve system issues Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Preferred technical and professional experience Oversee and manage all intercompany transactions, ensuring compliance with company policies and accounting standards. Coordinate with global finance teams to reconcile intercompany balances and resolve discrepancies. Blackline AdministrationServe as the primary administrator for Blackline software, managing user access, configuration, and maintenance
Posted 2 weeks ago
4.0 - 9.0 years
15 - 19 Lacs
Noida, Gurugram
Work from Office
A HR and Talent Business Development Professional / Solution Architect What you’ll do: Collaborate with clients to develop HR and Talent Strategies and Solutions, guiding them in creating the next generation of workforce management transformation initiatives. Integrating cutting-edge human capital strategies, workforce concepts, and HR operating models & service delivery models Spend time interacting with the internal/external client and other key stakeholders, as appropriate to the level of solutioning experience and skill, to understand the strategic priorities, business and technical requirements, issues and tactical problems, to develop and articulate robust and innovative HR and Talent solutions. Prepare, present, review and modify the solution, with the internal/external client and key stakeholders, to meet deal requirements and to close the deal for IBM. Be part of the sales team to develop and build HR and Talent Managed Services solutions for clients. Lead cross-geography, cross line of business teams of subject-matter experts to leverage the full breadth of services, labor, assets, and software products to develop complex, multi-year HR and Talent Managed Services solutions and optimized cost cases that meet client requirements and needs considering the client's base case and IBM's profitability. How we’ll help you grow: IBM is committed to create a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You’ll have access to all the technical, management and leadership training courses you need to become the expert you want to be You’ll learn directly from sales leaders and senior leadership team You have the opportunity to work in many different areas to figure out what really excites you Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise MBA specializing in HR, with Project Management and Solution Architecting expertise for wide-ranging HR and Talent Operations / Managed services solutions including skills in: Project Management Analysis ROI Analysis Costing & Budgeting Project Scheduling Cross-Functional Supervision Team Building & Mentoring Client Relations & Presentations Business & IT Planning Vendor Management Preferred technical and professional experience India Market Experience preferred. Worked with HR ERP solutions and transformation initiatives on HR value realization
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Mumbai
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable.\ Strong technical acumen and understanding of IT operations and infrastructure
Posted 2 weeks ago
4.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Provide technical operations support to clients on supported application, DevOps, middleware, security and infrastructure. Following a Client standard workflow Provide Application ID management support. Provide infrastructure elasticity by auto scaling up/down of resources based on the business requirements Preferred technical and professional experience Technical understanding of Client platform (PaaS), HA infrastructure and load balancers. Provide DR and manual redundancy fail overs. Provide daily, weekly & monthly integrated service management reports across the solution
Posted 2 weeks ago
3.0 - 6.0 years
9 - 13 Lacs
Kolkata
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Proficient Software Development with Microsoft TechnologiesDemonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance. Collaborative Problem-Solving and Stakeholder EngagementCollaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions. Agile Learning and Technology IntegrationStay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Align Case for Change and Change Management strategy to overall organizational/project goals Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes Conduct organization impact analysis and enterprise redesign strategies emerging out of large-scale transformation/business model innovation/digital transformation/globalization initiatives and identify key stakeholders Preferred technical and professional experience Ensure high quality and timely execution of communication plans and strategies by on-time design and development of quality communication collaterals - Mailers/ newsletters/ posters/ flyers etc. Support training efforts by managing the development and deployment of training materials using effective training channels Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables
Posted 2 weeks ago
16.0 - 20.0 years
14 - 16 Lacs
Hyderabad
Work from Office
The primary responsibilities of this role include: Partner to drive Initiatives for Retention/Arresting Attrition Initiatives to develop a culture of high-performance, deep employee connect, and care Prompt resolution of staff grievances to maintain cordial management-employee relation Talent Initiatives to improve Talent Density High Performance Culture Key Responsibilities 1. Retention Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healthy employee-employer relations by building and maintaining effective relationships with stakeholders. Manage the complete hire-to-retire cycle, focusing on Engage, Enable, and Retain. Strategize and ensure execution of Employee Relations initiatives across the organization. 3. Policy, Process Compliance Update and implement HR policies and conduct presentations and refresher training. Investigate policy violations and take appropriate disciplinary actions. 4. Employee Engagement Activities Organize motivational, team-building, and business-related activities, including floor games and quizzes. Conduct and analyze employee engagement surveys and implement plans to improve engagement scores. 5. Recognition Reward Develop strategies for recognizing and rewarding associates, including managing award ceremonies from planning to execution. 6. Grievance Management Address employee queries, grievances, and escalations promptly. Act as a mediator between management and employees to resolve issues effectively. 7. Exit Management Attrition Analysis Conduct exit interviews and escalate any arising issues. Prepare monthly attrition reports, track trends, and formulate retention strategies. Conduct one-on-one meetings with critical talent and communicate insights to leadership. 8. Communication Change Management Ensure effective communication on policy guidelines, employment processes, and benefits. Conduct workshops and surveys, and manage initiatives related to change management. Develop content for communications aligned with leadership input. 9. Data Analysis Reporting Maintain updated employee databases and prepare monthly reports. Track events, confirmations, exits, and other relevant data points.
Posted 2 weeks ago
9.0 - 10.0 years
8 - 9 Lacs
Mumbai
Work from Office
To be a successful "Analyst" - This candidate would be supporting the Global Macro Business Management team as part of Macro Business Analytics team, Mumbai. Macro Business Analytics team in Mumbai is responsible for producing business critical MIS reports, Business Strategy presentations, Business Performance reviews, Revenue Forecasting Models, Budgeting Models and performing ad-hoc customized analysis. The candidate would predominantly support the team based out of London New York and thus the role will require the candidate to primarily work during EMEA hours. You may be assessed on the key critical skills relevant for success in role, such as experience with businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Essential Skills/Basic Qualifications: Willing to work in EMEA hours or as per the business requirement. Experience of creating, enhancing and producing Business MI. Good MS Excel knowledge. Experience in creating visualization tools in Tableau/Qlikview/QlikSense. Hands on experience in VBA. Excellent communication skills (oral/written). Desirable skills/Preferred Qualifications: Advanced Excel. Masters Degree. Good understanding of Macro Business and financial markets. Basic Understanding of Python. Strong Analytical Skills. Ability to quickly grasp concepts and implement them. This Role is based out of NKP Mumbai. Purpose of the role To enable the success of the business and assist senior leaders navigate complex challenges, make informed decisions, and achieve their goals Accountabilities Collaboration with business and senior leadership to develop and implement business strategies that align with organizational goals and regulatory requirements. Liaison between different business units and functions, fostering communication and collaboration. Management and coordination of strategic initiatives, projects, and change management efforts to optimize business processes and strengthen the control environment. Improvement of operational efficiency within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity and effectiveness. Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, and monitoring of financial performance against targets. Support to business heads in partnership with HR on hiring, workforce planning, joiner/mover/leaver actions. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Posted 2 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Faridabad
Work from Office
Recruitment Strategy: Implement recruitment strategies to attract top talent. Sourcing: Source candidates through various channels, including job boards, social media, and employee referrals. Recruitment TAT : Closing of the position as per TAT Relationship Building: Build relationships with hiring managers and other stakeholders to understand talent needs. Business Partnership: Partner with business leaders to understand business objectives and develop HR solutions to support them. Strategic HR Planning: Develop and implement HR plans to drive business outcomes. Talent Management: Provide guidance on talent management, including succession planning, performance management, and development. Change Management: Support business leaders in implementing change initiatives and managing organizational change.
Posted 2 weeks ago
3.0 - 7.0 years
7 - 12 Lacs
Pune
Work from Office
As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hands on extensive experience on RPG language on AS/400 System I and have worked on Production system and Application Development. 3+ years of relevant experience working on mainframes. Should have technical expertise/hands on – Assembler, COBOL, JCL, CICS, VSAM, Inter-test, Fault Analyser, File-Manager, Control-M/Any other Scheduler etc. Should have expertise working on JIRA/Confluence/SharePoint/Any Change management tool (Remedy/Myservice/Service now etc.) Message Types and Transaction flows. Preferred technical and professional experience Processing between Acquirers, Issuer & Acquiring gateways etc. Interact with different stake holders , gather and articulate the . Good communications skills to deal with the clients directly and set up calls to bring the Business and Delivery inline.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
Gurugram
Work from Office
As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted 2 weeks ago
6.0 - 10.0 years
18 - 22 Lacs
Bengaluru
Work from Office
We are seeking a seasoned Finance Transformation Leader specializing in Accounts Payable (AP) to spearhead process optimization, automation, and strategic efficiency initiatives. This role requires a blend of value enablement and execution, stakeholder engagement, and transformation leadership to drive transformative financial improvements while ensuring seamless business continuity. Key Responsibilities Strategic Finance Transformation Develop and execute a roadmap for AP process transformation , ensuring efficiency, compliance, and scalability. Analyze existing workflows and identify cost-saving opportunities through automation and process re-engineering. Execution focused to delivering client value by bringing focus to process, policy, technology proposals. Support new solution development via sole source, RFP and renewal activities. Champion Lean and Six Sigma methodologies to drive operational excellence in AP processes. Technology & Automation Leadership Oversee digital transformation initiatives , including AI-driven invoice processing, OCR integration, and ERP automation . Evaluate and implement AP automation tools , optimizing reconciliation, approvals, and payment cycles. Assess and bring to fore newer solutions that will help differentiate IBM in market place with regard to the value proposition Stay abreast of emerging financial technologies to ensure a future-ready AP function. Stakeholder & Vendor Management Cultivate strong relationships with senior finance leaders, procurement heads, and external partners to align AP transformation goals. Collaborate with global finance teams to ensure standardization and compliance with international payment regulations . Lead negotiations with vendors and financial institutions to drive cost-effective payment solutions . Operational Excellence & Compliance Establish and maintain KPIs for AP performance , tracking invoice processing times, payment accuracy, and vendor satisfaction. Create sub-offering to add incremental value to our clients and engagements Ensure adherence to financial governance policies and regulatory frameworks. Conduct periodic audits to assess fraud risks, AP controls, and financial integrity . Consulting & Change Management Drive AP process improvement initiatives , collaborating with consulting firms and internal finance teams. Develop a structured change management approach , ensuring minimal disruption during transformation efforts. Conduct training and upskilling sessions for finance teams on new AP technologies and methodologies . Leadership & Communication Lead a high-performing finance transformation team, mentoring junior professionals in AP strategy. Present AP transformation insights, recommendations, and financial impact reports to senior leadership and board members . Foster a culture of continuous innovation, cost efficiency, and accountability in finance operations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Deep expertise in AP processes, procurement finance, and shared services environments . Consulting experience in finance transformation, automation, and process reengineering . Proven ability to engage and influence senior stakeholders in finance, operations, and procurement . Hands-on experience with ERP systems (SAP, Oracle, Workday) and AP automation tools (RPA, AI-driven AP solutions) . Strategic mindset with the ability to drive sustainable cost efficiencies . Exceptional communication skills —able to translate complex financial strategies into actionable insights. Preferred technical and professional experience MBA, CA, or CPA qualification will be an edge Certification in Lean Six Sigma, Financial Process Automation, or Agile Finance . Experience in global finance transformation and shared service center environments .
Posted 2 weeks ago
4.0 - 12.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist System Administrator-Observability What you will do Let s do this. Let s change the world. In this vital role you will be responsible for managing the organizations global observability service. The role includes planning, implementation, performance tuning, and maintenance of enterprise server platforms with a focus on reliability, security, and automation. Lead a high-performing team managing monitoring and observability services. Develop and maintain the Dynatrace observability environment Contribute to infrastructure design and architecture planning Implement automation using PowerShell, Python, or Ansible Monitor systems and proactively address performance bottlenecks Collaborate with multi-functional teams on infrastructure needs Document system configurations and operational procedures. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry. Basic Qualifications: Master s degree and 4 to 6 years of IT related field experience OR Bachelor s degree and 6 to 8 years of IT related field experience OR Diploma and 10 to 12 years of IT related field experience Preferred Qualifications: Must-Have Skills: Advanced knowledge of monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty Experience with Infrastructure and Application monitoring, Windows, Linux, open telemetry and integrations Experience with TypeScript, React, Ansible and Python scripting Good understanding of networking, storage integration, and similar infrastructure services. Change management expertise Hands-on expertise in scripting and automation tools Knowledge of containers and K8 environment Good-to-Have Skills: Experience with cloud services (AWS, Azure, GCP) Experience with ITIL processes and frameworks Experience with CI/CD and DevOps practices Understanding of configuration management and automation tools (Ansible and Terraform) Professional Certifications: Associate or Specialist Certification from Dynatrace ITIL Foundation (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 2 weeks ago
6.0 - 12.0 years
14 - 19 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: We are seeking a seasoned Solution Architect to drive the architecture, development and implementation of data solutions to Amgen functional groups. The ideal candidate able to work in large scale Data Analytic initiatives, engage and work along with Business, Program Management, Data Engineering and Analytic Engineering teams. Be champions of enterprise data analytic strategy, data architecture blueprints and architectural guidelines. As a Solution Architect, you will play a crucial role in designing, building, and optimizing data solutions to Amgen functional groups such as RD, Operations and GCO. Roles Responsibilities: Implement and manage large scale data analytic solutions to Amgen functional groups that align with the Amgen Data strategy Collaborate with Business, Program Management, Data Engineering and Analytic Engineering teams to deliver data solutions Responsible for design, develop, optimize, delivery and support of Data solutions on AWS and Databricks architecture Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions. Provide expert guidance and mentorship to the team members, fostering a culture of innovation and best practices. Be passionate and hands-on to quickly experiment with new data related technologies Define guidelines, standards, strategies, security policies and change management policies to support the Enterprise Data platform. Collaborate and align with EARB, Cloud Infrastructure, Security and other technology leaders on Enterprise Data Architecture changes Work with different project and application groups to drive growth of the Enterprise Data Platform using effective written/verbal communication skills, and lead demos at different roadmap sessions Overall management of the Enterprise Data Platform on AWS environment to ensure that the service delivery is cost effective and business SLAs around uptime, performance and capacity are met Ensure scalability, reliability, and performance of data platforms by implementing best practices for architecture, cloud resource optimization, and system tuning. Collaboration with RunOps engineers to continuously increase our ability to push changes into production with as little manual overhead and as much speed as possible. Maintain knowledge of market trends and developments in data integration, data management and analytics software/tools Work as part of team in a SAFe Agile/Scrum model Basic Qualifications and Experience: Master s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Bachelor s degree with 9 - 12 years of experience in Computer Science, IT or related field OR Functional Skills: Must-Have Skills: 7+ years of hands-on experience in Data integrations, Data Management and BI technology stack. Strong experience with one or more Data Management tools such as AWS data lake, Snowflake or Azure Data Fabric Expert-level proficiency with Databricks and experience in optimizing data pipelines and workflows in Databricks environments. Strong experience with Python, PySpark, and SQL for building scalable data workflows and pipelines. Experience with Apache Spark, Delta Lake, and other relevant technologies for large-scale data processing. Familiarity with BI tools including Tableau and PowerBI Demonstrated ability to enhance cost-efficiency, scalability, and performance for data solutions Strong analytical and problem-solving skills to address complex data solutions Good-to-Have Skills: Preferred to have experience in life science or tech or consultative solution architecture roles Experience working with agile development methodologies such as Scaled Agile. Professional Certifications AWS Certified Data Engineer preferred Databricks Certificate preferred Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. .
Posted 2 weeks ago
1.0 - 9.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Associate IS Engineer-Linux Operations What you will do Let s do this. Let s change the world. In this vital role you will support the day-to-day operation and maintenance of server systems and infrastructure. Administer, monitor, and support Linux based Servers Maintain and monitor server security and compliance standards Monitor server health and generate routine reports Perform patching, updates and backups to ensure compliance Support in incident resolution and troubleshooting Document changes and follow standard operating procedures Recommend process improvements and automation opportunities What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a strong background in Linux Servers service delivery and operations. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure Basic Qualifications: Master s degree and 1 to 3 years of IT related experience OR Bachelor s degree and 3 to 5 years of IT related experience OR Diploma and 7 to 9 years of IT related experience Preferred Qualifications: Must-Have Skills: Experience with Linux server operations Experience with virtualization (VMware, Nutanix) Basic scripting knowledge ( Shell scripts, Python, Ansible ) Familiarity with ITIL or incident management workflows Change management expertise Excellent troubleshooting and problem-solving skills Good-to-Have Skills: Exposure to cloud environments (AWS, Azure) Interest in automation tools and infrastructure-as-code Exposure to monitoring tools (Dynatrace) Knowledge of configuration management tools (Red Hat Satellite Server, Ansible) Professional Certifications: Red Hat Certified System Administrator ( RHCSA ) (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 2 weeks ago
1.0 - 9.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Associate IS Engineer-Observability What you will do Let s do this. Let s change the world. In this vital role you will support the day-to-day operation and maintenance of global observability service. Administer, monitor, and support the monitoring and observability services Maintain and support the tools to enable global application and infrastructure monitoring. Monitor systems and proactively address performance bottlenecks Collaborate with cross-functional teams on infrastructure needs Document system configurations and operational procedures Support in incident resolution and troubleshooting Document changes and standard operating procedures What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent track record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence Basic Qualifications: Master s degree and 1 to 3 years of experience OR Bachelor s degree and 3 to 5 years of experience OR Diploma and 7 to 9 years of experience Preferred Qualifications: Must-Have Skills: Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty Experience with Infrastructure and Application monitoring, Windows, Linux Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting Familiarity with ITIL or incident management workflows Familiarity with containers and K8 environment Change management expertise Excellent troubleshooting and problem solving skills Good-to-Have Skills: Exposure to cloud environments (AWS, Azure) Interest in automation tools and infrastructure-as-code Exposure to monitoring tools (Dynatrace) Knowledge of configuration management tools (Ansible and Terraform) Professional Certifications: CompTIA Server+ or Microsoft Fundamentals (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 2 weeks ago
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The field of change management is rapidly growing in India, with many companies recognizing the importance of effectively managing organizational changes. As a result, there are numerous opportunities for job seekers in this field across the country.
These major cities are actively hiring for change management roles, offering a wide range of opportunities for job seekers.
The average salary range for change management professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.
In the field of change management, a typical career path may progress from Change Management Analyst to Change Management Consultant to Change Management Manager. With experience and additional certifications, professionals can advance to roles such as Change Management Director or Change Management Lead.
In addition to change management expertise, professionals in this field are often expected to have skills in project management, communication, stakeholder engagement, and problem-solving. Knowledge of organizational behavior and business processes can also be beneficial.
As you prepare for interviews and explore opportunities in the field of change management, remember to showcase your expertise, experience, and passion for driving successful organizational changes. With the right skills and preparation, you can confidently pursue a rewarding career in this dynamic and growing field. Good luck!
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