3817 Change Management Jobs - Page 47

Lead end-to-end project delivery for treasury initiatives, including planning, execution, monitoring, and closure, ensuring alignment with business objectives. Manage the full project lifecycle using Agile (Scrum/Kanban) or Waterfall methodologies, depending on project requirements. Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives) and ensure effective collaboration among team members. Develop and maintain detailed project plans, timelines, risk registers, and stakeholder management plans. Conduct stakeholder analysis and maintain clear communication channels with senior management, business teams, technology teams, and external vendors. Ensure project scope, objectives, and deliverables are well-defined, documented, and agreed upon by stakeholders. Proactively identify project risks, issues, and dependencies, and develop mitigation strategies. Monitor and manage project budgets, forecasts, and resource allocations. Implement change management best practices to ensure smooth transition and adoption of new solutions by end-users. Prepare and present project status reports, executive dashboards, and other communication materials to stakeholders. Foster a culture of continuous improvement by identifying and implementing process enhancements. Coach and mentor team members, ensuring adherence to best practices in project management and Agile principles. Skills Must have Proven experience 8+ years as a Project Manager and Scrum Master, with experience in treasury or financial services domain. Strong understanding of treasury processes, including liquidity management, cash management, risk management, and regulatory compliance. Proficiency in Agile (Scrum/Kanban) and Waterfall methodologies with hands-on experience in leading Scrum ceremonies and managing Agile teams. Excellent stakeholder management skills, with the ability to communicate effectively with senior executives, business teams, and technical teams. Demonstrated ability to manage complex, cross-functional projects with multiple stakeholders. Strong problem-solving skills with the ability to identify, analyze, and resolve issues in a fast-paced environment. Proficiency in project management tools (JIRA, Confluence, MS Project, Trello, etc.) and Agile collaboration tools. Solid understanding of project financial management, including budgeting and forecasting. Professional certifications such as PMP, CSM, or Agile Coach. Excellent written and verbal communication skills. Nice to have Experience with treasury management systems (TMS) such as Murex, Calypso, Wallstreet Suite (WSS), or Kyriba. Understanding of regulatory frameworks impacting treasury operations (e.g., Basel III/IV, IFRS, local regulatory guidelines). Prior experience working in a large financial institution or global bank. Exposure to DevOps practices and tools for continuous integration and deployment in treasury projects. Knowledge of cloud technologies (AWS, Azure, or Google Cloud) and their application in financial services. Experience in leading cross-regional teams in a distributed environment. Advanced data analysis skills, including experience with BI tools (Power BI, Tableau) for treasury reporting. Familiarity with Lean or Six Sigma methodologies for process optimization.

Summary Internal role title - Sr Specialist DDIT US& I D&A Operations #LI-Hybrid Location: Hyderabad, India Relocation Support: Yes Step into a role where your expertise in data operations can shape the future of healthcare. As a Senior Products Operations Manager for Data Science Products, you ll be at the heart of Novartis digital transformation driving operational excellence, ensuring seamless service delivery, and enabling impactful data-driven decisions. You ll lead the charge in managing cloud-based analytics platforms, championing compliance, and optimizing service performance across global teams. If you re passionate about innovation, collaboration, and making a difference in patients lives, this is your opportunity to thrive. About the Role Key Responsibilities: Lead operations for Data Solution Delivery, acting as the single point of contact for stakeholders. Drive IT Service Management across ITIL processes, service operations, and continuous improvement. Ensure service delivery meets SLAs, KPIs, and customer satisfaction targets. Govern vendor performance through compliance monitoring and analytical reporting. Oversee deployment and management of digital platforms supporting commercial data strategy. Optimize team capacity and automate processes to enhance operational efficiency. Collaborate across functions to ensure seamless execution and issue resolution. Manage internal and external audits, including stakeholder coordination and remediation tracking. Provide real-time support and guidance on quality, compliance, and escalations. Maintain security calendars and ensure adherence to security testing schedules. Essential Requirements: University degree in Computer Science, Information Management, or a related field. 7+ years of experience managing support operations for cloud-based data analytics platforms (AWS, Snowflake). Strong understanding of analytical and technical frameworks for descriptive and prescriptive analytics. Proven experience delivering data projects in regulated environments with a focus on compliance. Expertise in data lifecycle management, change management, and risk mitigation strategies. Familiarity with AWS, Databricks, and Snowflake service offerings. Demonstrated ability to lead cross-functional teams and manage vendor relationships. Excellent communication skills with a patient- and client-focused mindset. Commitment to Diversity and Inclusion:

The Process Lead - Procurement helpdesk will respond to the queries received at the Procure to Pay Helpdesk. The role will require an understanding of Procure to Pay lifecycle and liasoning with the different P2P teams for quick turnaround. The key focus is high volume processing with a focus on auditability and efficiency. The role will require processing service requests for Procure to Pay Helpdesk function (servicing accounts payable and payment sub-processes). The overall responsibilities being: Answering end user querries and resolving tickets Managing transactional issues by collaborating between operations team and end users/suppliers. Carrying out Daily operations, with key focus on transaction ageing and escalation management. Lead Service Now adoption, trainings, and enhancements. Defining and developing process standards, workflows, and operating procedures Provide trainings to end users on PR to PO and Account Payable Processes. Manage issues with a view on overall P2P process as one team. This is a permanent role and will be a part of a 3 - member team located in Gurgaon and would form a strong procurement community with sourcing and account payable teams. About you 6+ years of work experience in sourcing and procurement services with experience in running back-office operations. 5+ years dedicated in PR to PO and Procurement Helpdesk tasks Service delivery experience covering Structured governance for continuous review and monitoring of key relationships Measurement and reporting of supplier performance metrices and SLAs Experience in working with UK and Continental Europe regions Enthusiastic, self-driven and with a high level of self-motivation to overcome obstacles and a strong desire to make things happen. Ability to be flexible and responsive to a constantly changing environment. Strong analytical skills, attention to details with an appetite to dive into issues in depth as needed. Strong personal presence, excellent interpersonal and communication skills, ability to establish a successful rapport, communicate and influence at all levels. Experience with change management and risk management roles. Ability to challenge conventional ideas/ status. Receiving and resolving end user queries of various P2P functions - supplier onboarding, PO creation/ changes, invoice processing, payments, T&E etc. Tracking Helpdesk performance via reporting and Power BI dashboards. Keeping a tab on ticket ageing and ensuring timely follow status updates and resolution. Audit Compliance and maintaining Quality score on a continuous basis. Ensure efficient use of tools such as ServiceNow as well as Microsoft shared mailboxes for query management and processing. Feel rewarded

. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the The Cloud Network Engineer role is to plan, organize, overall operations to ensure the stable operation of the organization s IT infrastructure. As a member of the Networking Team you will utilize your extensive hands-on experience in designing and building resilient cutting-edge technology on-prem and Cloud-based network infrastructure, including Aviatrix, and Cloud architectures. Are looking for a growing and dynamic firm where you can make an immediate impact? If so, we encourage you to read below. What You ll Do Network & Security administration & working on Network & security product like Cisco ASA, Palo Alto, F5, Router, Switches, Zscaler etc. Act as the subject matter expert in Network & Security Domain. Responsible for troubleshooting on Network & Security Environment. Review the existing SOPs & technical runbooks & also create new SOP documents/runbooks for innovative technologies/process. Other duties as assigned. What You ll Bring Knowledge of various security methodologies and processes, and technical security solutions. Good Knowledge of Next Generation Firewall, Web proxy, Cloud Proxy , F5 LTM , F5 WAF. Must possess excellent communication, problem-solving, and organizational skills. Ability to clearly present technical approaches or findings in oral and written format. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed. Strong relationship building skills. Awareness of latest technologies and trends. Experience using a ticketing system for ITIL-based incident, problem and change management Perks & Benefits: Considering applying? To Complete Your Application: Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

Manage the operational performance (Logistics & Quality) of suppliers. Deploy supplier development initiatives. Co-ordinate, lead and manage multifunctional teams to ensure collaboration and engagement with all vendor stakeholders. The Supplier Performance Management role is a strategic position and the mindset of forward, analytical and critical thinking is a necessity. A robust and healthy supply base is paramount to our continued and future success. As such, this is exciting role will allow you to utilize your vendor management experience and skill set to propel us forward, meet our objectives/goals and successfully fulfill our customers requirements. Main Activities Evaluate the level of supplier risk, define and deploy the associated monitoring plans, including supporting ramp-up / down phases and the introduction of new products and dual source implementation. Manage and analyze the logistics and quality performance of suppliers; issue monthly scorecards based on performance utilizing the measurements of KPIs. Determine and lead the escalation and de-escalation process as required based on vendors performance. Manage and support supplier maturity upgrading plans and promote best practices. Challenge industrial scheme, cycle and lead times, capacity management, routings, and bottleneck management. Support suppliers in the implementation of progress plans in line with SAFRANs objectives and customer requirements. Arrange and conduct performance audits and assessments, proactively identifying concerns/issues; develop and monitor action plans to mitigate. Participate in the evaluation of suppliers during the vendor selection process. Job Requirements Supply chain principles and tools, including performance audits. Load/Capacity, Rate Readiness Assessment, Line of Balance Analysis, Recovery Plan Management, Business Continuity Plans Understanding of quality standards such as ISO/AS Skills Cross-functional project management, multidisciplinary team work. Negotiation and contracts Change management Good level of written and oral English Master of intercultural relationships. Qualities Communication and listening, sense of the field, pragmatic. Rigor, spirit of analysis and synthesis. Pleasant soft skills. Power of persuasion. Ability to communicate and represent the company externally. Ability to effectively communicate and present to senior management, internal and external.

Summary of Duties (Industrialization Lead) Project manager for all industrialization projects, from new parts in load from supply chain to new product industrializations as part of various sourcing programs from different Safran affiliates Manage all stages of the industrialization project, from initial planning through to process and tooling design and development, process prove out, process validation and process verification Create project plans and timelines defining all the phases and activities of the industrialization process Lead in risk assessments to identify and address project and process risks using SAFRAN tools and PFMEA (Process Failure Mode Effect Analysis) methodology Work with manufacturing engineering, quality and production to address and resolve issues related to change process (RFC/Change Notice/Toolform), configuration management, prove out (PRO) process, and process validation (e.g. FAI and PPAP) Report progress of industrialization projects at to managers and senior leadership during Industrialization Steering meetings Summary of Duties (Supplier Quality) Validates manufacturing process proposed by Suppliers for production Extracts and provides Dossier Validation Industrialization (FAI/DVI) / Production Part Approval Process (PPAP) files and provide to Supplier for submittal Reviews and approve applicable gates in the FAI / PPAP process (Form 0 / Form 4 / Form 6) Reviews, approves and administers Supplier FAI / PPAP documentation Represents SQA on industrialization teams to ensure all industrialization milestones are complete in a timely fashion Verifies Suppliers qualifications and approvals comply to the drawing requirements During industrializations, performs Quality Performance reviews with Suppliers Support daily QRQC Boards providing feedback and obtaining answers to identified issues Job Requirements Skills Cross-functional project management, multidisciplinary team-work Change management Good level of written and oral English Master of intercultural relationships. Qualities Communication and listening, sense of the field, pragmatic. Rigor, spirit of analysis and synthesis Power of persuasion Ability to communicate and represent the company externally Ability to effectively communicate and present to senior management, internal and external

Summary of Duties (Sourcing Leader) Contributes to establish and formalize the SAFRAN Group India purchasing strategy and road map for each commodity in collaboration with the Purchasing Department Monitor market evolution and develop purchasing marketing Controls costs and proposes solutions to meet our competitiveness commitments and program objectives Identifies and evaluates new sources and suppliers in order to support the localization targets of Safran India Launches RFQs with identified suppliers and lead negotiations in collaboration with other commodity purchasing leaders within Safran entities Performs supplier selection committee in collaboration with multi-functional team Formalizes and contributes to establish purchasing contracts (General Terms Agreements and Price & Logistics Agreements) with new suppliers Manages existing contracts with current suppliers and ensures compliance with terms and conditions Supports new product introduction by sourcing parts to relevant supplier in each commodity involved Assigns purchasing and scheduling duties based on business requirements Works proactively to optimize purchasing costs Summary of Duties (Supplier Performance Manager) Drives operational excellence and support Supply Chain by improving supplier performance Coordinates the supplier multi-functional team in collaboration with the Supply Chain Manager Monitors and manages the quality and logistics performance of suppliers Identifies root causes of non-performance and establishes action plans Guarantees the consistency of improvement actions initiated by all Supply Chain players in charge of suppliers Measures and communicates (internally and externally) the overall performance (OTD, DOD and PPM) through scorecards and steering meetings Defines and manages the monitoring plan, based on the risk analyses made with the supplier multifunctional team Plans and manages maturity audits and supplier evaluations Leads load/capacity and rate assessments at the suppliers. Defines and monitors action plan accordingly Works proactively to optimize supply chain operations through creative solutions Job Requirements Supply chain principles and tools, including performance audits Load/Capacity, Rate Readiness Assessment, Line of Balance Analysis, Recovery Plan Management, Business Continuity Plans Understanding of quality standards such as ISO/AS Skills Cross-functional project management, multidisciplinary team-work. Negotiation and contracts Change management Good level of written and oral English Master of intercultural relationships. Qualities Communication and listening, sense of the field, pragmatic. Rigor, spirit of analysis and synthesis Power of persuasion Ability to communicate and represent the company externally Ability to effectively communicate and present to senior management, internal and external

Management Level Associate & Summary At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Internal Crossfunctional, crossbusiness teams for business development and delivery Centres of excellence globally and in India Management Consulting vertical Overall Advisory / India Firm ecosystem o Risk, Quality and Compliance teams External All project stakeholders in client situations (from a business development or a business delivery perspective) Business Development Mapping the market and independently/jointly identifying and leading pursuits across industry verticals and offerings in line with the strategic priorities of the practice. Supporting the key account strategy for the practice. Representing the P&O point of view in internal [crossfunctional, multidisciplinary] forums. Contributing to solution definition by weaving together the client s perspective with PwC s expertise and creating/communicating a compelling value proposition for clients. Ensuring adherence to PwC s commercial, independence and risk guidelines. Business Delivery Having endtoend ownership of client projects from strategic planning, project/program management, resource management to ensuring the quality of deliverables/impact. Ensuring adherence to PwC s risk, quality and delivery excellence guidelines. Managing crossfunctional projects with resources from multiple geographies, practices. Ensuring adherence to key projects in a project context e.g. knowledge management, capability building, etc. Thought Leadership Partnering with the larger team to author/curate/contribute in developing the research base of the practice. Work with member firms globally to understand the PwC capability repertoire and look at how to position that in the Indian context more effectively. Team Management Leading a team of consultants / senior consultants in project contexts as well as a people manager. Providing feedback and helping them develop by balancing their aspirations with firm/practice expectations. Mandatory skill set s HR T Preferred skill sets Consulting Years of experience required 1 + yrs Education qualification MBA HR Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Darwinbox Accepting Feedback, Accepting Feedback, Active Listening, Business Coaching, Business Partnering, Business Transformation, Change Management, Communication, Compensation and Payroll, Emotional Regulation, Empathy, HR Due Diligence, Human Resources (HR) Coaching, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation, Human Resources Management (HRM), Inclusion, Industry Trend Analysis, Intellectual Curiosity {+ 14 more} Travel Requirements Government Clearance Required?

Not Applicable Specialism Managed Services Management Level Associate & Summary At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Internal Crossfunctional, crossbusiness teams for business development and delivery Centres of excellence globally and in India Management Consulting vertical Overall Advisory / India Firm ecosystem o Risk, Quality and Compliance teams External All project stakeholders in client situations (from a business development or a business delivery perspective) Responsibilities Business Development Mapping the market and independently/jointly identifying and leading pursuits across industry verticals and offerings in line with the strategic priorities of the practice. Supporting the key account strategy for the practice. Representing the P&O point of view in internal [crossfunctional, multidisciplinary] forums. Contributing to solution definition by weaving together the client s perspective with PwC s expertise and creating/communicating a compelling value proposition for clients. Ensuring adherence to PwC s commercial, independence and risk guidelines. Business Delivery Having endtoend ownership of client projects from strategic planning, project/program management, resource management to ensuring the quality of deliverables/impact. Ensuring adherence to PwC s risk, quality and delivery excellence guidelines. Managing crossfunctional projects with resources from multiple geographies, practices. Ensuring adherence to key projects in a project context e.g. knowledge management, capability building, etc. Thought Leadership Partnering with the larger team to author/curate/contribute in developing the research base of the practice. Work with member firms globally to understand the PwC capability repertoire and look at how to position that in the Indian context more effectively. Team Management Leading a team of consultants / senior consultants in project contexts as well as a people manager. Providing feedback and helping them develop by balancing their aspirations with firm/practice expectations. Mandatory skill sets HRT Preferred skill sets Consulting Years of experience required 1+ yrs Education qualification MBA HR Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills HRnet Accepting Feedback, Accepting Feedback, Active Listening, Business Coaching, Business Partnering, Business Transformation, Change Management, Communication, Compensation and Payroll, Emotional Regulation, Empathy, HR Due Diligence, Human Resources (HR) Coaching, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation, Human Resources Management (HRM), Inclusion, Industry Trend Analysis, Intellectual Curiosity {+ 14 more} No

Not Applicable Specialism Oracle & Summary In Oracle human capital at PwC, you will specialise in providing consulting services for Oracle human capital management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Oracle HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations Lead the implementation and customization of Oracle Fusion Talent Management and Compensation modules. Configure workflows, business rules, and data models to support talent development and compensation strategies effectively. Collaborate with HR stakeholders to gather and analyze business requirements for talent management and compensation processes. Translate business needs into technical specifications, ensuring solutions align with organizational objectives . Develop strategies to enhance talent acquisition, performance management, succession planning, and learning management within Oracle Fusion HCM. Ensure Talent Management configurations support employee engagement and development initiatives. Design and implement compensation plans, including salary, bonuses, and incentives, to attract and retain top talent. Ensure compliance with compensation policies and regulatory requirements, optimizing compensation structures for effectiveness and equity. Mandatory skill sets Implementation experience on Workforce Compensation Preferred skill sets Implementation experience on Workforce Compensation Years of experience required 8 to 12 Years Education qualification BE/ B.Tech /MBA /MCA / M.Tech Education Degrees/Field of Study required Master of Engineering, Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Contingent Workforce Absence Management, Absence Management, Accepting Feedback, Active Listening, Analytical Thinking, Benefits Administration, Business Analysis, Business Process Improvement, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Engagement Strategies, Employee Engagement Surveys, Employee Relations Investigations, Human Capital Management, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Transformation, Human Resources Management (HRM) {+ 31 more} Travel Requirements Government Clearance Required?

As a Senior Business Analyst, you ll be a key member of the Business Platforms team responsible for the solutions delivered to our stakeholders. You ll act as a liaison between the Business Platforms team and stakeholders from DGS and regional business function/technology team members. You ll gather and document solution requirements, working closely with domain subject matter experts, business stakeholders, project leadership, developers, and quality assurance team members. You will also be responsible for getting these requirements understood and executed by the development team and then getting the solution implemented in a timely fashion for the users. These solutions will include custom development for business function needs, integration with Global and regional platforms team, maintaining and enhancements to existing platforms Job Description: Sr. Business Analyst Job Description: As a Senior Business Analyst, you ll be a key member of the Business Platforms team responsible for the solutions delivered to our stakeholders. You ll act as a liaison between the Business Platforms team and stakeholders from DGS and regional business function/technology team members. You ll gather and document solution requirements, working closely with domain subject matter experts, business stakeholders, project leadership, developers, and quality assurance team members. You will also be responsible for getting these requirements understood and executed by the development team and then getting the solution implemented in a timely fashion for the users. These solutions will include custom development for business function needs, integration with Global and regional platforms team, maintaining and enhancements to existing platforms. Key Responsibilities Understand and identify the business issues / requirements and create a detailed Functional Requirement Document Develop a prototype / framework that meets requirements and addresses the business issue. Brief the technical team on the requirements. Address and resolve all doubts/queries of the developer / tester. As and when required, check with stakeholders and seek clarity. Ensure smooth deployment of the solution and conduct training for end users as and when required. Post project completion; seek for feedback from project stakeholders. Conduct a thorough impact analysis on system for change requests. Assist with solution testing and user acceptance testing plans and execution. Update and maintain solution documentation including requirements documents, data flows, schema/layout documentation, etc. Maintain the solution in production, working with end users, and facilitating change requests with the broader team using a defined change management process. Qualifications + Skills Bachelor s Degree or equivalent 8+ years of experience in gathering and documenting solution requirements for the purposes of scope management, design, development and testing enablement. Good problem solving and business acumen Experience writing and maintaining solution documentation (requirements documents, data flows, User stories, etc.). Experience working within common delivery methodologies (e.g. agile and/or waterfall). Experience with business intelligence reporting (e.g. Power BI, Tableau, and/or similar platforms). Experience with system and user acceptance testing. Experience writing SQL to perform data analysis. Strong customer service orientation and collaboration skills. Effective communication skills, ability to simplify and structure complex concepts to streamline interactions and highlight key points. Location: Mumbai Brand: Dentsu Time Type: Full time Contract Type: Permanent

As a Senior Business Analyst, you ll be a key member of the Business Platforms team responsible for the solutions delivered to our stakeholders. You ll act as a liaison between the Business Platforms team and stakeholders from DGS and regional business function/technology team members. You ll gather and document solution requirements, working closely with domain subject matter experts, business stakeholders, project leadership, developers, and quality assurance team members. You will also be responsible for getting these requirements understood and executed by the development team and then getting the solution implemented in a timely fashion for the users. These solutions will include custom development for business function needs, integration with Global and regional platforms team, maintaining and enhancements to existing platforms Job Description: Sr. Business Analyst Job Description: As a Senior Business Analyst, you ll be a key member of the Business Platforms team responsible for the solutions delivered to our stakeholders. You ll act as a liaison between the Business Platforms team and stakeholders from DGS and regional business function/technology team members. You ll gather and document solution requirements, working closely with domain subject matter experts, business stakeholders, project leadership, developers, and quality assurance team members. You will also be responsible for getting these requirements understood and executed by the development team and then getting the solution implemented in a timely fashion for the users. These solutions will include custom development for business function needs, integration with Global and regional platforms team, maintaining and enhancements to existing platforms. Key Responsibilities Understand and identify the business issues / requirements and create a detailed Functional Requirement Document Develop a prototype / framework that meets requirements and addresses the business issue. Brief the technical team on the requirements. Address and resolve all doubts/queries of the developer / tester. As and when required, check with stakeholders and seek clarity. Ensure smooth deployment of the solution and conduct training for end users as and when required. Post project completion; seek for feedback from project stakeholders. Conduct a thorough impact analysis on system for change requests. Assist with solution testing and user acceptance testing plans and execution. Update and maintain solution documentation including requirements documents, data flows, schema/layout documentation, etc. Maintain the solution in production, working with end users, and facilitating change requests with the broader team using a defined change management process. Qualifications + Skills Bachelor s Degree or equivalent 8+ years of experience in gathering and documenting solution requirements for the purposes of scope management, design, development and testing enablement. Good problem solving and business acumen Experience writing and maintaining solution documentation (requirements documents, data flows, User stories, etc.). Experience working within common delivery methodologies (e.g. agile and/or waterfall). Experience with business intelligence reporting (e.g. Power BI, Tableau, and/or similar platforms). Experience with system and user acceptance testing. Experience writing SQL to perform data analysis. Strong customer service orientation and collaboration skills. Effective communication skills, ability to simplify and structure complex concepts to streamline interactions and highlight key points. Location: Mumbai Brand: Dentsu Time Type: Full time Contract Type: Permanent

Company Description DataVolt is a global leader in sustainable and innovative data center solutions. We provide businesses across the world with the infrastructure they need to connect, collaborate, and grow in the data-driven landscape of today. Our solutions focus on security, reliability, scalability, and sustainability, empowering our clients to truly achieve digital transformation. We have strategically positioned operations in Riyadh, Dubai, California, Mumbai and Tashkent and are committed to shaping a sustainable digital future through groundbreaking innovation. Responsibilities: You will be responsible for overseeing IT systems, networks, and security while driving a cloud-first technology strategy that aligns with business objectives. This role requires managing IT teams, ensuring compliance with industry standards, and leveraging expertise in multi-country operations and data center infrastructure to support business growth. Oversee the day-to-day operations of the IT department, ensuring the reliability, security, and performance of all IT systems and ensure the reliability and performance of all systems. Manage the IT infrastructure, including servers, networks, and data storage, to support business operations and growth. Lead the IT team in maintaining and enhancing the companys technology landscape. Plan, execute, and oversee IT projects, ensuring they are delivered on time, within scope, and on budget including (upgrades, implementations, migrations). Implement best practices in project management, risk management, and change management. Ensure the security of the company s IT systems and data, implementing robust cybersecurity measures. Ensure compliance with relevant regulations, standards, and best practices in IT governance and data protection. Experience & Qualifications: Bachelor s degree in information technology, Computer Science, or a related field 8+ years of experience in IT management, with at least 3 years in a management role. Proven track record of leading IT transformation initiatives. Strong knowledge of data center operations and infrastructure. Excellent understanding of IT systems, networks, and emerging technologies. Excellent knowledge of IT systems and infrastructure Experience in cloud computing, virtualization, and data analytics. Certifications such as Microsoft Certified: Azure Solutions Architect Expert - Ideal for cloud-first IT strategies and or PMP, ITIL, or CISSP.

Qualification, Experience and Skills. At least 5+ years of total relevant experience and hands-on experience in below . Public cloud stack: Azure. Container technology: Docker, Kubernetes,. Automation: Ansible, Terraform,. CI/CD: GitHub Actions/ Azure DevOps. Observability tool, e.g: Prometheus, Grafana, Dynatrace, ELK stack. Able to lead the DevOps practise within the team. Supported a production system/services based on above technology(s) for at least 2+ years. Good experience with scripting/automation. Has good understanding of traditional enterprise technology stack and enterprise networking concepts. Has basic understanding in Agile software development framework (e.g. Scrum) and tools (e.g. JIRA). Have worked with security enhancements within the overall infra and operations scope. Previous experience with owning and handling release management process. Preferred/Additional Technical And Professional Expertise. Working with change management of a production grade application. Have a basic understanding of regulations like DORA. Programming knowledge and experience in any general purpose programming language of min 1 years. Has experience in any relational database operations experience of min 1 years. Has good understanding of traditional enterprise technology stack and enterprise networking concepts. Have experience/ sound knowledge of managing any blockchain based solutions would be a big plus. About Allianz Technology. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow.

Responsibility: L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical teams to ensure timely resolution of complex problems Investigate and resolve escalated technical issues related to Microsoft Dynamics 365 modules, including CRM, Finance, Supply Chain Management, Sales, and Customer Service Serve as a point of escalation for unresolved issues from the first-level support team. Collaborate with peers, senior support personnel, and development teams to address complex technical challenges and ensure timely resolution within established SLAs Develop and maintain an in-depth understanding of Dynamics 365 applications, architecture, and integration points. Stay updated on the latest product updates, patches, and best practices to provide accurate guidance and support to end-users and colleagues Conduct thorough analysis of recurring issues, system errors, and performance bottlenecks to identify underlying patterns and trends Contribute to the creation and enhancement of technical documentation, troubleshooting guides, and knowledge base articles. Share expertise and best practices with the support team to improve overall competency and efficiency. Foster strong working relationships with cross-functional teams, including development, infrastructure, and business units, to facilitate effective communication and problem resolution. Participate in regular meetings and discussions to share insights, coordinate activities, and drive continuous improvement initiatives Ensure that all changes adhere to established change management processes and compliance requirements Provide ongoing support and guidance to users on complex system configurations and customizationsExp: 3-5 Years Expectations: Extensive experience with Microsoft Dynamics 365 applications, including configuration, customization, and administration. Proficient in troubleshooting complex technical issues and performance optimization Strong problem-solving abilities with a systematic approach to root cause analysis and issue resolution Excellent verbal and written communication skills with the ability to convey technical concepts and solutions to non-technical audiences effectively. Comfortable interacting with users, stakeholders, and technical teams at all levels Collaborative mindset with the ability to work effectively in a team-oriented environment Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities, technologies, and business requirements. Willingness to continuously learn and acquire new skills Strong customer service orientation with a commitment to delivering exceptional support and exceeding user expectations. Empathetic approach to understanding user needs and providing personalized assistanceTool / Application / Software: Ms Dynamic CRM. Knowledge in JIRA and Fresh Sevice. Qualifications Graduate in Computer Science, Information Technology, or a related field with 2-to-3-year Experience of functional knowledge in Microsoft DynamicsCRM or any other CRM. ITIL Knowledge.

. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the Senior Delivery Excellence Analyst As a Senior Delivery Excellence Analyst, you will play a key role in managing ZS s Impact Stories workstream and other Delivery Excellence initiatives. This includes promoting success stories, coordinating strategic communication efforts, facilitating client feedback programs (such as Net Promoter Score), and driving operational excellence. The role requires strong organizational skills, attention to detail, and the ability to prepare effective written communications. A high level of collaboration and technical proficiency is essential to ensure alignment across stakeholders and functions. What youll do: Impact Stories Management: Manage and execute multiple initiatives under the Impact Stories workstream to highlight client success stories and business impact. Collaborate with cross-functional teams to identify, curate, and validate impactful stories. Perform quality assurance and test updates to the workstream content to ensure accuracy and consistency. Continuously evaluate and recommend improvements to the storytelling process. Operations and Change Management: Oversee day-to-day operations related to the Delivery Excellence team s initiatives. Support the implementation of change management strategies to enable smooth adoption of new processes and systems. Drive stakeholder alignment and process adherence across global teams. Marketing and Strategic Communications: Create, coordinate, and deliver compelling presentations that effectively communicate ZS s impact stories to internal stakeholders. Collaborate with marketing and communications teams to amplify visibility of these stories while maintaining message consistency and tone. Lead and facilitate meetings to align stakeholders and support internal campaigns. Net Promoter Score and Feedback Analysis: Administer and manage client feedback mechanisms including Net Promoter Score (NPS) surveys using platforms like Qualtrics. Analyze and synthesize feedback to identify trends, insights, and opportunities for improvement. Develop and share regular readouts with delivery teams and leadership to influence action and service improvements. What youll bring: Bachelor s degree in Business Administration, Communications, Marketing, or a related field. Master s degree is a plus. 3-4 years of experience in delivery excellence, business operations, marketing communications, change management, or a similar function in a professional services or consulting environment. Strong experience in requirement gathering, process documentation, stakeholder coordination, and project execution. Proficiency with Qualtrics (for survey management), Microsoft Office tools (Excel, PowerPoint, Outlook, Word), and SharePoint (for collaboration and content management). Experience in developing and delivering internal marketing or executive presentations. Ability to analyze feedback data and translate insights into recommendations and process improvements. Strong written and verbal communication skills with the ability to engage stakeholders across different functions and levels. Familiarity with change management principles (e.g., ADKAR, Kotter) and a structured approach to managing transitions. Additional skills: Strong organizational skills and proven ability to manage multiple priorities in a fast-paced, dynamic environment. Demonstrated ability to work independently, take initiative, and drive tasks to completion. Excellent written communication skills, with an emphasis on clarity and structure in storytelling and internal messaging. Experience with internal storytelling, branding, or organizational communications. Ability to work effectively across global teams and navigate cross-cultural communication nuances. Perks & Benefits: . Travel: . Considering applying? . To Complete Your Application:

Business Analyst, Collaboration Tools Zendesk is re-envisioning how we use our collaboration tools to provide an outstanding employee experience! We want to be innovators with how employees are served and provide a showcase example that our industry peers can follow. Successful candidates should be experienced with managing Google Workspace (formerly G Suite) as well as other collaboration tools, successful at working with internal partners, and proficient in implementing leading SaaS applications. The successful candidate will collaborate with various internal partners, including but not limited to, Product Development, People & Places, Go To Market, and Internal Communications. This role resides within the Enterprise-Wide Applications team and will have a variety of responsibilities, including assisting with strategic projects from start to finish, implementing governance within our collaboration applications, collaborating with leadership to develop and maintain our long-term roadmap to ensure scalable, secure, and innovative solutions to facilitate Zendesk s growth. Partner with our Global Service Desk to train the team on standard methodologies and create and maintain both internal and employee-facing documentation for supporting Google Workspace and other collaboration applications to ensure best-in-class service for all of Zendesk! This position is in-office, but candidates only have to work 2-3 days onsite per week. We require fluency in written and spoken English. What youll be doing Partner closely with various Zendesk organizations to turn short and long-term business needs into high quality, scalable, secure systems to enable Zendesk s critical initiatives. Develop positive relationships with business partners. Understand their goals, workflows, and processes. Use your deep system knowledge to drive system strategy/vision, design, and implementation to mutually beneficial ends. Work in partnership with management and business partners to prioritize and shape our team s roadmap and long-range planning. Assist with system improvement projects from design through implementation and support. The individual in this role will be working directly with users to collect requirements, implement, test and deploy new features on a periodic basis. Identify manual processes and problems for both the business and the employees who use Enterprise-Wide Applications and work to determine solutions. Support our Global Service Desk team in technical troubleshooting employee issues. What you bring to the role Basic Qualifications: 2+ years of experience administering Google Workspace Proven track record of having implemented, improved and supported enterprise-class SaaS systems. This includes planning, analysis and design, configuration, development, data migrations, system testing, cutover plan, and production support. Demonstrable ability to work closely with a diverse and distributed team Solid grasp of IT fundamentals, including SDLC, agile methodologies, and change management. Bachelors degree or equivalent work experience Preferred Qualifications: 2+ years of consulting experience, preferably focused on process optimization, system implementations, and application integrations. Experience handling multiple SaaS collaboration applications Certified Google Workspace Admin or Developer Familiar with Google Workspace APIs, using GAM, and experienced using SDLC to build and maintain integrations with Integration Platform as a Service (iPaaS) technology. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.

Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Title Infrastructure Release Manager (Systems Engineer) Entity Moodys Shared Services Line of Business/Department Technology Services Group Location Bangalore, India Full Time / Part Time Full Time Reporting to Vivek Prakash Skills and Competencies 2 - 4 years of experience in the IT industry, with prior experience in Release Management being a strong advantage. Working knowledge of IT Service Management (ITSM) platforms such as ServiceNow. Good understanding of Project Management methodologies. Ability to coordinate cross-function and cross-department work to accomplish shared objectives. Excellent communication and relationship building skills. Good attention to detail, combined with strong organizational and analytical capabilities. Excellent written and verbal communication skills, including the ability to effectively convey technical concepts to non-technical stakeholders. Education Bachelors degree in computer science, information systems, or a technical field is preferred. Certifications such as ITIL v3/v4 Foundation are beneficial. Responsibilities Moodys is seeking an IT Infrastructure Release Manager to join the Service Management team within the Technology Services Group (TSG). This junior role provides opportunities for growth and development, enabling you to make a meaningful impact on vital projects and activities that ensure seamless business operations. Working under the guidance of the broader Infrastructure Release Management team, you will assist in executing Release Management processes in alignment with ITIL best practices. The Infrastructure Release Manager is responsible for coordinating and facilitating the release process, ensuring smooth execution while minimizing risks and maximizing efficiency. Oversee impact assessments, stakeholder communications, release and deployment logistics, global communication, risk management, and overall orchestration of critical infrastructure activities. Serve as a liaison between broader technical teams and stakeholders, sharing plans, timelines, requirements, and updates for weekly release activities. Coordinate walkthroughs for release schedules, resources, dependencies, communication plans, and infrastructure updates. Conduct readiness reviews before deployment and follow-ups post-release. Identify risks that may impact releases, implement mitigation strategies, and ensure scope, schedule, and quality remain unaffected. Create and maintain crucial documentation, including procedures, notifications, SOPs, knowledgebase articles, and global communications. Track and analyze release metrics to identify trends, drive process enhancements, and identify automation opportunities. Support improvements to the CMDB to maintain data integrity. Collaborate with and support broader Service Management processes, including Change Management, Change Advisory Board (CAB) reviews, Incident Management, and Problem Management. Lead and oversee Go-Live activities for successful infrastructure deployments. Be available to coordinate and facilitate weekend release activities as needed. About the team The Infrastructure Release Management team manages the full lifecycle of infrastructure releases - from planning and scheduling to testing, deployment, and monitoring - ensuring timely and efficient delivery of maintenance, upgrades, and critical projects while protecting the stability and integrity of the production environment. As an integral part of the broader Service Management team, we drive risk mitigation, enhance service quality, reduce downtime, optimize costs, and improve operational efficiency. Joining our team means collaborating with global teams at Moody s, shaping impactful technology strategies, and contributing to innovative, transformative initiatives.

Work Flexibility: Hybrid What you will do: Under minimal supervision, research, design, develop, modify, and verify components/modules for medical devices. Translate design inputs to engineering specifications and produce sub-system level designs; Develop and analyze solutions, prototyping one or more options to provide proof of concept. Demonstrate understanding of customer needs and design inputs; Demonstrate proficiency with product s intended use and clinical procedures. Responsible risk-taking and risk management. Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements. Independently create or refine engineering documentation, such as the Design History file. Working knowledge of (V&V) of medical device , Design verification testing, Design confidence testing, and product validation experience Follow R&D procedure like design controls and risk management, per the Quality Management System- ISO 13486, ISO 14971, EUMDR/ MDD requirements Minimum Qualifications (Required): Preferable Bachelor s/ Master s in Mechanical Engineering can consider Biomedical engineering as well; 2- 6 years of relevant work experience in product development of mechanical engineering. Experience and hands on with design tools like Creo, Windchill, release of design through change management. Good to have hands on with UG NX. Skilled in interpreting design, analyzing and driving design changes, and collaborating across different functions for DFM, design for inspection, material selection. Basic working level of GD&T and tolerance analysis Good to have understand medical domain and clinical setting. Travel Percentage: 10%

Not Applicable Specialism SAP Management Level Senior Associate & Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . Responsibilities We are looking for an SAP SD consultant with at least 4+ years of experience in SAP implementation and support projects. The candidate should be able to address customer requirements in S4HANA SD areas for various industries. Be actively involved in the preparation, conception, realization and Go Live of customer implementation projects. Demonstrate the ability to plan, run, and manage workshops/meetings with internal and external clients, providing a creative source of ideas/solutions to address customer issues. Ensure standard solution usage whenever it s possible. Be able to provide workarounds when SAP standard solutions do not fit. Be able to evaluate affected processes and scenarios. Ensure proper validation of solution implemented by grating minimum test case scenarios execution. Get involved with customer scenarios, be able to understand business needs and discuss best approaches to help them. Strong functional configuration and implementation experience of complete Sales and Distribution module execution. Must have S/4 HANA Implementation & support experience. Sound knowledge of SD module with MTO and MTS scenarios. Candidates should have handson experience of Sales Processes and SD Sales, Shipping, Billing, Pricing, Credit Management, Returns, Outputs, & Basic Functions Having strong process knowledge with ability to drive business process discussion and solution with respect to GST & EInvoicing Must have minimum 2 implementation and at least 1 support project experience in SAP SD Space. Document functional designs, test cases and results. Act as a liaison between the business functions and the technical team Provide adhoc training and user support as required. Must be able to handle the Data migration /conversion process from legacy to SAP, handle the Integration capabilities of SAP. Must have knowledge and work experience of the Integration with other SAP modules, such as FI (Financial Accounting) Able to train users on the ground and help in change management. Excellent Communicational, Interpersonal and Presentation skills. Background on SAP Solution Manager Topics (functionalities & tools) Mandatory skill sets SAP SD Preferred skill sets SAP SD Years of experience required 4+ yrs Education qualification Btech MBA MCA MTECH Education Degrees/Field of Study required Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred Required Skills SAP Sales and Distribution (SD) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} No

Internal Firm Services Industry/Sector Management Level Associate & Summary In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary PwC is driving major change across technology including the building of a centralized model to deliver and manage technology services across the entire network of member firms. A career in PwC s Technology and Security Operations, within Internal Firm Services, will provide opportunity to develop and support our global technology service delivery, both internally and externally. ServiceNow is the enterprise platform that enables Service Management at PwC. Using the ServiceNow platform, our team helps Internal Firm Services transform how they manage services to the business, and how the business manages services to our clients. If you are seeking an exciting career with the scope to grow your ServiceNow skills through major change on a global scale, then PwC Technology will empower you to do so. As a ServiceNow Developer, you will Engage with stakeholders to understand user stories and determine requirements. Provide guidance on what is configuration vs customization with a focus on solutions that remain close to out of box functionality as possible. Customize and develop ServiceNow applications and support rollout of new applications and modules. Configure Application UIs and Workflows Demonstrate understanding of application modules including ITSM, CSM and CMDB Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate Ensure that configuration is consistent across development, testing, and production environments. Mandatory skill sets Experience in transitioning technology from locally focused to centralized technology service organization. Experience with ITSM and CSM functions and modules within ServiceNow Understanding of RESTful Web Service and APIs. IT and Security management best practice (ITIL, COBIT, ISO standards). Experience developing workflows and supporting service technology teams Experience in developing solutions in JavaScript and GlideRecord Preferred skill sets Ability to articulate and document the desired business outcome Ability to remove ambiguity from requirements Service orientation with a focus on quality and customer satisfaction Unit and regression testing to strive for first time right deployments Troubleshooting and Diagnostics Conceptual skills Communication skills (verbal and written) Years of experience required 3+ years of experience working in a design and development role for a ServiceNow Platform. 2+ years of experience as a ServiceNow administrator Education qualification Bachelor or equivalents Desired Certifications ITIL Foundations Certification ServiceNow Developer Certification(s) Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills ServiceNow Platform Accepting Feedback, Active Listening, Agile Methodology, Application Security, Communication, Configuration Management (CM), Cybersecurity, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Optimism, Risk Compliance, ServiceNow Customer Service Management (CSM), ServiceNow Ticketing Tool, Teamwork, Well Being Travel Requirements Government Clearance Required?

Internal Firm Services Industry/Sector & Summary At PwC, our people in people strategy focus on developing and implementing longterm strategies to align the organisations human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, longterm workforce planning and improving overall employee experience. In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary The Partner Affairs team within Internal Firm Services (IFS) at PwC India is looking for a team member to support the execution of the firms strategy. In this role, youll have the opportunity to work with various stakeholders to implement initiatives that contribute to the firm s growth. Your efforts will help ensure alignment between our resources and business objectives, allowing us to effectively navigate the challenges and opportunities ahead. . Key Responsibilities include EndtoEnd Hiring and Onboarding for PEDs Manage the full lifecycle of Partner and ED hiring, including prejoining screening, joining formalities, and onboarding initiatives. Proactively engage with new partners to facilitate smooth integration into the organisation Separation Management Coordinate partner separation processes and sustain strong alumni relations for continued engagement. Internal Audit and Compliance Lead internal audit efforts, ensuring the closure of identified issues and adherence to compliance standards. Maintain comprehensive database management on the server, ensuring data accuracy and accessibility, along with documentation surrounding prescribed Standard Operating Procedures (SOPs). Collaboration and Stakeholder Management Work closely with key IFS functions (OGC, HR, PRI, etc.) to ensure process alignment and a seamless experience for new partners and EDs. Meet predefined reporting requirements to senior stakeholders such as LT or Governance body. Automation opportunities Identify opportunities for automation and digitization to enhance hiring and onboarding processes, ensuring agile adaptability to evolving business needs. Team Management and Task Ownership Lead and mentor a team to ensure highquality and timely execution of all activities related to partner and ED hiring and admission. Take ownership of assigned tasks and projects, ensuring timely completion and proactively reporting any potential red flags. Reporting and Adherence Prepare and deliver Management Information Systems (MIS) reporting and updates to Internal Leadership Teams (ILT) as required, while ensuring alignment with the organization s Accountability Framework. Mandatory skill sets End to end recruitment at leadership level, Partner engagement, Senior Stakeholder management, Multiple project management Preferred skill sets Strong Communication skills, Team management Years of experience required 1012year experienced person with an HR background Education qualification MBA in HR Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Partner Engagement Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Partnering, Business Transformation, Career Development, Change Management, Coaching and Feedback, CoCreation, Communication, Creativity, Data Analytics, DataDriven Decision Making (DIDM), DataDriven Insights, Embracing Change, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies {+ 32 more} No

Not Applicable Specialism Managed Services Management Level Senior Associate & Summary At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decisionmaking, and achieve their financial goals. As a finance consulting generalist at PwC, you will possess a broad understanding of various aspects of finance consulting. Your work will involve providing comprehensive guidance and support to clients in optimising their financial performance, improving decisionmaking, and achieving their financial goals. You will be responsible for analysing client needs, developing financial solutions, and offering recommendations tailored to specific business requirements. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. s Support coordination and execution of the sustain assurance process for the PPM product state including project & squad management, scheduling, costing, communication, change management & governance. Implement the Sustain Playbook, keeping it up to date & relevant, and ensuring ongoing alignment with the Change and Technology teams ways of working / playbooks. Support the adoption of the Sustain Assurance Methodology mandated by the Sustain Assurance Playbook to ensure products continue to meet customer expectations and technology performance standards. Coordinate quarterly readiness reviews including tracking conformance metric tracking, set up of product operating committee stand up and resourcing of sustain team. Work with the Sustain Lead to coordinate cross functional teams to establish key conformance metrics to support readiness to move into sustain. Work closely with the rest of the sustain team to optimize the transition of projects from development to sustain. Mandatory skill sets Support coordination and execution of the sustain assurance process for the PPM product state including project & squad management, scheduling, costing, communication, change management & governance. Minimum 6+ years of experience in a similar business area or industry Preferred Experience of working as a scrum master, project delivery lead Preferred skill sets Minimum Degree level or equivalent Preferred Degree level or equivalent in System Engineering, Computer Science, Information Technology Required Certifications ACCA, CIMA or equivalent financial qualifications, Lean Six Sigma qualification (or equivalent), Certified scrum master (CSM) Years of experience required 6 to 10 Years Education qualification BE/B.Tech/MBA/MCA/M.Tech Education Degrees/Field of Study required Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred Required Skills Accepting Feedback, Accepting Feedback, Accounting Consulting, Accounting Policies, Active Listening, Analytical Thinking, Communication, Compliance With Accounting Standards, Complying With Regulations, Creativity, Economic Forecasting, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Economics, Financial Management, Financial Market, Financial Modeling, Financial Regulation, Financial Reporting, Financial Risk Management, Financial Statement Analysis, Financial Statement Preparation, Financial Strategy {+ 11 more} No

The Control Management team collaborates with various control disciplines to oversee and develop control functions and protocols. The Controls Room serves as a firmwide Reporting Utility, offering standardized control-related data and facilitating efficient reporting, visualizations, and analytics. The primary goal is Job Summary As an Associate within the controls management team, you will be responsible for enhancing control oversight and efficiency by standardizing and automating operational risk reporting. You will provide access to aggregated firm-wide information and generate business risk insights. The Controls Room includes several functional units, such as Data Management & Operations, Analytics, Reporting, and the Project Management Office. Job responsibilities Lead daily system support operations, including complex issue resolution, user requests, enhancement requests, and user acceptance testing. Oversee and optimize support tools and mailbox for user tickets/issues, ensuring timely resolution. Prioritize, schedule, and manage tickets; escalate complex issues to L3 teams as required. Provide advanced technology troubleshooting support for user and system issues, including data problems. Coordinate Access Administration and support Recertification for supported applications. Lead and participate in projects, driving innovation and efficiency. Mentor and guide junior team members, fostering a collaborative and high-performing team environment. Demonstrate leadership by setting clear goals, providing direction, and motivating the team to achieve objectives. Drive continuous improvement initiatives to enhance service delivery and operational efficiency. Manage and oversee key operational areas including user ticket management, data quality reconciliation, application health checks, defect and change management, entitlement management, reporting and analytics, release validation support, incident management, project management, and heightened support during new application go-lives. Required qualifications, capabilities, and skills 8+ years of relevant experience. In-depth knowledge of risk management and control principles. Exceptional written and verbal communication skills. Strong customer service orientation with a focus on delivering high-quality solutions. Ability to effectively communicate with both Technical and Business Partners. Excellent organizational, documentation, and multi-tasking skills with a proven ability to manage expectations and deliver results. High level of professionalism, self-motivation, and a proactive approach to problem-solving. Leadership skills with the ability to influence and drive change. Proficiency in ITIL practices and frameworks. Experience with ServiceNow and Jira for incident management and project tracking.

Are you an experienced Program Manager interested in an opportunity to help drive Amazon s flywheel and develop your A to Z business understanding? Do you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about brand new businesses that Amazon is inventing on behalf of customers? The Global Accounts Receivable (GAR) team is seeking a creative and passionate program manager to help achieve our vision to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon s journey to become earth s most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history! The Program Manager will have global oversight of the integration of new initiatives onto O2C platforms, driving effective people, processes, and technology to achieve organizational goals and deliver results. This individual will have ownership over new business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with global business teams, finance teams, operational teams, system developers and product managers. Responsibilities include supporting new business initiatives through designing transactional workflows in line with the business model, defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with knowledge of program management, experience with accounts receivable operational processes, demonstrate faster learning and adoptability, demonstrate good relationship and strategic influencing skills, experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through good program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience. Core Requirements: 5+ years of Accounts Receivable experience, with at least 2 years in a leadership role( not mandate) Bachelors degree in Finance, Accounting, Business Administration, or related field Advanced Excel skills and experience with ERP systems Data Analytics Requirements: 3+ years experience with data analysis and reporting tools Proficiency in SQL for data extraction and analysis Experience with visualization tools (e.g., Tableau, Power BI) Demonstrated ability to translate data insights into actionable recommendations Program Management Skills: 3+ years experience managing complex projects or programs Track record of process improvement initiatives Experience leading cross-functional teams Good stakeholder management abilities Technical Skills: Experience with AR automation tools and systems Knowledge of financial control frameworks Proficiency in Microsoft Office Suite Experience with business intelligence platforms Additional Desired Qualifications: MBA or relevant masters degree Professional certifications (CPA, PMP, or similar) Experience with machine learning or predictive analytics Knowledge of Python or R for advanced data analysis Ownership and implementation of new businesses and subsidiaries onto AR platforms Partner with key counterparts across geographies to launch and support initiatives globally in a scalable manner Develop a solid understanding of Amazon s Finance Operations systems and processes Define and implement global standards for business integration program management Define and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements. Translate complex business requirements into functional designs Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics Manage process transitions/implementations across multiple functions and geographies Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented Identify, assess, track and mitigate risks at multiple levels Proactively monitor program performance to identify, address and prevent potential issues Address barriers through problem solving, communication and active coordination with stakeholders Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities Identify gaps and strive constantly for re-engineering of systems and processes Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation 5+ years of Accounts Receivable (AR) experience 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience MBA, or CPA Knowledge of Tableau Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)