3817 Change Management Jobs - Page 49

End Date Sunday 10 August 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Interprets simplified processes and delivers advice in own area of expertise to enable the implementation of property policy EITHER as an individual contributor AND/OR through the leadership of a team. Job Description Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Delivers own small-scale or medium-scale projects by working within an established programme management plan. Provides advice on designing new processes and systems to achieve professional standards and desired outcomes. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Analyses specified problems and issues to find the best technical and/or professional solutions. Delivers required outcomes by managing day-to-day relationships with contract service providers and working within an established contract management plan. Delivers prescribed outcomes for area of responsibility by improving and/or working within an established supplier management plan. Highlights shortcomings and suggests improvements in current compliance processes, systems and procedures within assigned unit and/or discipline.

About Schneider Electric Schneider Electric is the global specialist in energy management and automation. With revenues of ~ 27 billion, our 135,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient, and sustainable. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities, and enrich lives. At Schneider Electric, we call this Life Is On. About Schneider Digital All IT needs for Schneider Electric are managed by a group called Schneider Digital; spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers. You will be part of the dynamic Schneider Digital Employee Experience team whose mission is to Create digital workplace of the future & Enable HR to build workforce of the future . Within this team, you will be part of the Identity and Access Management team (IAM) to oversee the effective utilization, and continuous improvement of the IAM solutions. Role mission As an Identity and Access Management (IAM) Support Analyst, your role is crucial in ensuring the Security and Integrity of our organizations digital assets. Managing service levels, operations KPI s, audit remediation actions and continuous improvements. The ideal candidate will be responsible for providing day-to-day support and troubleshooting for SailPoint IdentityIQ implementations, resolving issues, and coordinating with development and infrastructure teams to ensure platform stability and user access compliance. As a SailPoint Operations Analyst, you will support and maintain our Identity and Access Management (IAM) infrastructure, focusing on user access provisioning and issue resolution. Main responsibilities Monitor and maintain SailPoint IdentityIQ platform health and operations, addressing incidents, service requests, and failures related to provisioning, deprovisioning, and identity synchronization. Provide L2/L3 troubleshooting support for complex provisioning issues, including account creation errors, connector failures, role assignments, and onboarding/offboarding automation errors. Analyse audit logs, provisioning events, and identity lifecycle workflows to identify root causes of access failures, entitlement misassignments, and policy violations. Collaborate with end users and business teams to resolve access issues, analyse unusual identity behaviours, and address escalations related to approvals, certification, or segregation of duties (SOD) conflicts. Manage and troubleshoot identity-related jobs and scheduled tasks, including certification campaigns, policy violations, account aggregations, and connector synchronizations. Coordinate with development, infrastructure, and security teams to escalate and resolve performance issues, connector upgrades, and product enhancement bugs. Support version upgrades, patches, and environment migrations, including planning, testing, and executing changes in development, QA, and production environments. Implement patches, hotfixes, and SailPoint upgrades in accordance with change management policies while ensuring minimum downtime and post-upgrade testing validation. Support governance activities like access certifications, account reviews, and role-based access reviews (RBAR), ensuring accuracy and timely completion in compliance with audit schedules. Respond to and resolve alerts from identity system monitoring tools, including failures in scheduled jobs, policy violations, provisioning delays, and system availability warnings. Assist in onboarding and integrating new applications with SailPoint IdentityIQ, configuring connectors, defining provisioning rules, and validating entitlement mappings. Maintain and update technical documentation, SOPs, and knowledge base articles to ensure accuracy of support references and reduce resolution time for recurring issues. Collaborate with compliance and audit teams to ensure that identity processes align with internal security controls and external regulations such as SOX and GDPR. Participate in support of major deployments, ensuring availability of IAM services during critical maintenance windows and upgrades. Skills and experience Bachelor s or master s degree in computer science, Information Technology, or a related field.

Our Company We re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We re crucial to the company s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don t expect you to fit every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: We are seeking a detail-oriented and compliance-driven professional to manage and support J-SOX audit activities related to our Salesforce platform. The role requires close coordination with IT, business teams, and auditors to ensure effective implementation and documentation of controls across user access, change management, and business processes within Salesforce. This position will be responsible for maintaining compliance with internal policies and external audit requirements, supporting control testing, and ensuring accurate, up-to-date documentation. The ideal candidate will have a solid understanding of Salesforce administration, J-SOX compliance standards, and the ability to bridge communication between technical and non-technical teams. Key Responsibilities: Oversee user access controls, including provisioning, deprovisioning, and periodic access reviews. Manage and monitor Salesforce change management processes, ensuring adherence to approval workflows and documentation standards. Maintain and update process and control documentation in alignment with J-SOX requirements. Support internal and external audit activities, including evidence collection, walkthroughs, and control testing. Conduct regular reviews of system configurations and data flows for compliance risk. Collaborate with cross-functional teams (IT, Finance, Audit) to ensure Salesforce changes meet J-SOX expectations. Identify process improvements and assist in implementing automation or governance tools. What you ll bring: Bachelors degree in Information Systems, Business, Accounting, or related field. 3+ years of experience with Salesforce administration or support. Knowledge of J-SOX compliance frameworks and IT General Controls (ITGC). Experience working with auditors and compliance teams. Strong documentation and communication skills. About us We re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you re not just another employee; you re part of a tradition of excellence and a community working towards creating a digital future. #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We re proud to say we re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Our Company We re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We re crucial to the company s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don t expect you to fit every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: We are seeking a detail-oriented and compliance-driven professional to manage and support J-SOX audit activities related to our Salesforce platform. The role requires close coordination with IT, business teams, and auditors to ensure effective implementation and documentation of controls across user access, change management, and business processes within Salesforce. This position will be responsible for maintaining compliance with internal policies and external audit requirements, supporting control testing, and ensuring accurate, up-to-date documentation. The ideal candidate will have a solid understanding of Salesforce administration, J-SOX compliance standards, and the ability to bridge communication between technical and non-technical teams. Key Responsibilities: Oversee user access controls, including provisioning, deprovisioning, and periodic access reviews. Manage and monitor Salesforce change management processes, ensuring adherence to approval workflows and documentation standards. Maintain and update process and control documentation in alignment with J-SOX requirements. Support internal and external audit activities, including evidence collection, walkthroughs, and control testing. Conduct regular reviews of system configurations and data flows for compliance risk. Collaborate with cross-functional teams (IT, Finance, Audit) to ensure Salesforce changes meet J-SOX expectations. Identify process improvements and assist in implementing automation or governance tools. What you ll bring: Bachelors degree in Information Systems, Business, Accounting, or related field. 3+ years of experience with Salesforce administration or support. Knowledge of J-SOX compliance frameworks and IT General Controls (ITGC). Experience working with auditors and compliance teams. Strong documentation and communication skills.

Introduction: Corporate We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company s award-winning success. Enrich your managerial and organizational talents - from finance, quality, and supply chain to human resources, IT, sales, and strategy Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader About the Role The Analyst - Transfer Pricing, will support the implementation and maintenance of transfer pricing policies by assisting in the documentation, analysis, and compliance of intercompany transactions to ensure that requirements from various applicable jurisdictions are met. This role involves identifying and documenting cross-border transactions, understanding relevant regulations, and assisting in the development and refinement of transfer pricing strategies. The role works closely with and supports the Director of Tax, other Transfer Pricing team members, and the global Harman Tax team, e.g., with data analysis. What You Will Do Prepare and review transfer pricing documentation to support intercompany transactions and ensure compliance with tax regulations across various regions. Assist in the analysis of intercompany transactions to determine arms length pricing using various methods and methodologies. Support the Transfer Pricing team in ensuring control and consistency of transfer pricing processes and policies across operations. Monitor intercompany pricing policies throughout the fiscal year and work with the Transfer Pricing team to evaluate changes in these policies, as appropriate. Work with various departments, including Finance, Operations, and Tax, to understand business activities and identify transfer pricing opportunities. Generate and summarize reports and review financial data from the company s ERP system, using SAP as well as the consolidation tool BPC. Manage and maintain transfer pricing data, including financial information and documentation. Collaborate with other global Tax Department team members to provide timely responses to international tax audit inquiries, if needed. Assist in monitoring legislative developments, including those related to the OECD BEPS initiative. Assist in tax audits related to transfer pricing questions. Support the preparation of intercompany agreements, as needed. What You Need to Be Successful Minimum of 3+ years of Big Four public accounting or equivalent experience working on transfer pricing matters. Strong analytical and problem-solving skills. Ability to learn and apply transfer pricing concepts and regulations. Excellent communication skills in English and strong interpersonal abilities. Proficiency in Microsoft Office Suite (Excel, Word, etc.). Knowledge of corporate tax principles is a plus. Bonus Points if You Have The Analyst, Transfer Pricing, will have a bachelor s degree in accounting, Finance, or a related business field. Detail-oriented with the ability to work independently. Ability to coordinate work across diverse and geographically dispersed teams and drive tasks through to completion. Demonstrated skill in interpreting complex data from a variety of sources and in multiple formats. Excellent modelling, written, and verbal communication skills. What Makes You Eligible Proficient in written and spoken English Work Local - Bangalore What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here . About HARMAN: Where Innovation Unleashes Next-Level Technology . . ! #LI-JS248

Sr Manager - Property Programme & Ops Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 30-Jun-2025 About the role Lead and govern the delivery of the Property Service Model end to end including Transition Programme & Manage Team Operations What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Programme management of key change projects within Property - Developing and leading a high performing team, Accountable for achieving teams objectives, stakeholder management and escalation management. Enhancing capability within the team, career development conversations and performance management - To deliver all transition projects Identified under Save to Invest Programme for Property - Managing the Headcount Governance for TBS Property ensuring the approved HC, budgets, billings are maintained accurately. Interaction with WFM, OD & Finance teams on all Headcount related queries and issues - Deliver the service model scope of for Property-includes Collaboration with TBS and Country Teams - Providing governance for the Property change Programme(s) keeping teams on track to deliver benefits - Preparing affected business areas for transition to new ways of working and taking the lead on transition management, ensuring that business as usual is maintained during the transition - Ensuring changes are effectively coordinated into the business and optimising the timing of the release of project deliverables into business operations Estimating and supervising budgets and ensuring adequate governance - Making decisions within policy and procedure framework to deliver business plans - Following our Business Code of Conduct and always acting with integrity and due diligence You will need Experience in Property Domain (i.e. acquire, design, build and/or maintain) Experience in using technology as enablers to manage the property lifecycle Experience in Transition/Change projects in Property Project Management and Change management principles, methodologies and tools Exceptional Communication skills and ability to influence and achieve common vision and agenda Business acumen and understanding of organizational/ functional issues and challenges Working knowledge of Property lifecycle Ability to integrate & manage systems, tech and people About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation. Apply

The objective of Operational Resilience is to protect our people, customers, and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating environment Within the area of Security, Operational Resilience covers three separate but interconnected disciplines: Incident and Crisis Management (IM/CM), Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM) These disciplines enable AXA XL to build and maintain appropriate levels of resilience and readiness for expected and unexpected risk events In this second line of defense responsibility, this position is accountable for supporting the ITSCM &ITR team in meeting the AXA Group, global regulatory and specific business requirements for Information Technology service continuity/disaster recovery and validating AXA XL s capabilities to respond to disruptive events impacting our information technology related services You will be assisting in the administrative and tactical execution of the global disaster recovery planning components of the overall OR program that are focused on the continuity/recovery of the information technology systems, infrastructure, and services supporting AXA XL business and administrative operations, including maintaining established local office, data center, Cloud and 3rd Party related disaster recovery plans and standards, assisting in business impact analyses/risk assessments, and assisting in the execution of tests/exercises with the business and IT teams in a global collaboration environment In our future focused Operational Resilience technology toolset, the position holds a pivotal role in managing the technology and associated data, producing key performance metrics, tracking risks and remediation plans, creating customized data visualizations, ensuring proper data quality, training users, and working across departments and within a large senior stakeholder network to streamline and strengthen our organizational response and recovery capabilities What you ll be doing What will your essential responsibilities include? Assist in the coordination and execution of medium to large-scale disaster recovery exercises/tests for data centers, offices, Cloud, and 3rd Parties ensuring proper processes and controls are followed, validated and reported Track and follow-up on issues and problems encountered during ITSCM/DR exercises Identify ITSCM/DR capabilities and areas of improvement while seeing risks/gaps to resolution and reporting progress on remediation plans Participate in the completion of an annual ITSCM/DR strategic analysis and risk assessment, which includes a company-wide business impact analysis to determine critical IT systems/applications and operational processes Assist IT incident/crisis team members in developing disaster recovery and incident management plan documentation, maintaining documentation in a central repository and in a constant state of readiness Execute on-going disaster recovery infrastructure and facilities monitoring, readiness and preparedness reviews Assist in the execution of ITSCM/DR certification process to keep plans current relative to changes in recovery team members, as well as the IT infrastructure, data centers, and systems/applications supporting the business Create, update, and evolve ITSCM/DR documentation and execute regular Quality Assurance reviews to ensure a robust IT Service Continuity Management System implementation Assist in performing data center operations and communications network disaster recovery capacity planning in coordination with AXA XL and AXA Group technology groups Perform and/or ensure that all relevant testing outputs are appropriately reviewed, approved and filed Assist in the implementation of ITSCM/DR methodologies and tools Adhere to external professional business continuity management standards and professional practices (e g, Disaster Recovery Institute International - DRII) Actively participate and manage the compliance towards AXA s Group Operational Resilience and local regulatory requirements (e g, specific Operational Resilience standards in UK, Ireland, Singapore, Australia, China, EU-DORA) Assist in IT recovery support and business resumption during a disaster/crisis or business interruption events, supporting the IT Incident Management Team directly and the larger Crisis Management structure through the input to relevant senior leaders You will report to the Head of ITSCM, Operational Resilience What you ll bring We re looking for someone who has these abilities and skills: Required Skills and Abilities: University Graduate/Postgraduate with relevant years of experience in Engineering, Computer Science, Information Technology, Professional Services Industry, or equivalent work experience Insurance, Reinsurance, Financial or Professional Services Industry (e g, Advisory, Consulting, Audit) experience is a plus Substantial Operational Resilience / IT Service Continuity Management / Disaster Recovery or related experience for a Senior Specialist designation, otherwise starting as Associated Specialist or Specialist based on other relevant qualification) Related IT experience of relevant years in IT Operations, Infrastructure and/or Change Management, Systems/Software management, 3rd Party Service Management, etc will be accounted towards required work experience Professional BCM (e g from BCI or DRII), relevant technical IT certifications in cloud landscape (e g, AWS or Azure solution Architect), and ITIL designation are a plus Knowledge of IT disaster recovery/service continuity management planning methodologies, tools, and data replication technologies Firm understanding of Azure Cloud environments; server technologies, virtualization, network and telephony, and ITSCM/DR testing requirements Examples include VMWare, Netapp and EMC Storage, RecoverPoint, Platespin, Veeam, MIMIX, and MS Cluster Ability to plan and manage multiple projects simultaneously, involving advanced project management skills Effective problem-solving and analytical skills, detail oriented, able to analyze and identify discrepancies Delivery and solution-oriented personality with excellence in serving clients/stakeholders and negotiating requirements with the IT service organization and 3rd party providers Excellent communication & interpersonal skills, professional level in spoken and written English language, proven track record of interacting with senior management Desired Skills and Abilities: English as business language and additional languages such as French or Spanish are a plus Computer literate including excellent command in Microsoft Excel, Outlook, Word, PowerPoint, Sharepoint, PowerBI and other commonly used software Passion and skills for developing professional reports and visualized presentation material that engages the audience (e g working with graphics, charts, layout components, movies, dynamic presentations, etc) Ability to travel up to 10% to domestic and international locations (e g, to our major locations in India, Poland, UK, France and US) Flexibility to respond to disasters or business interruption events through remote support

Senior Associate Project Manager Gurgaon, Haryana, India We invent the new to help the world move forward Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients potential, thereby fulfilling our own Take it seriously Make it fun Know it matters The Senior Associate Project Manager manages activities of assigned projects from project initiation through to completion with guidance from Project Management Lead, in addition to coordinating all technical activities on assigned projects within the Solution Delivery Center On larger initiatives/programs the Senior Associate Project Manager may support activities with the guidance of a more experienced Project Manager (PM) What you ll be DOING What will your essential responsibilities include? Review project plans and proposals, and work with management to develop project objectives; identify project responsibilities by determining the phases and elements of the project; calculate time frames and sequence the stages of the project Perform project management tasks, with oversight of small projects or large tasks within a larger project Oversee, coordinate, and perform technical aspects of project, with guidance, based on type of project manager support required (e g, engineer, quality, scheduler) Review, evaluate, approve, and monitor cost schedule and technical scope baselines Ensure the preparation of required project documentation Contribute to communication plan and change management elements Provide project support on larger initiatives/programs under the guidance of a more experienced Project Manager You will report to Project Management Lead What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Performs tasks according to established procedures, with some limited ability to exercise discretion Projects are of a small size and complexity May solve straightforward problems and make decisions within guidelines and policies Knowledge of best practices and how to use them within the department Demonstrated ability to use project management software tools Polished written and oral communication skills to address a wide variety of audiences Demonstrated multi-tasking ability to manage multiple parallel projects and competing priorities Ability to productively contribute to cross-functional teams Demonstrates the basics of Planning, Task Management, and Identification / Tracking of Risks / Issues Responds with appropriate urgency to customer requests CSM, PSM, PMP Certification (or equivalent) Desired Skills and Abilities: Understands how assigned duties relate to others in the team; Responsible for communicating with team members Project Management Tool, PPM Tool, Office Suite, Financial Tracking Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far-reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability

Business Solution Design & Delivery Lead Gurgaon, Haryana, India As AXA XL continues to invest in its end-to-end capabilities, the Business Solution Design & Delivery Lead will support cross-functional/cross-BU programs in the solution design and delivery Building on knowledge of processes and systems, they will partner with business units, IT and other functions to ensure the successful roll-out of the initiatives The Business Solution Design & Delivery Lead will self-directedly shape and own Program wide deliverables within the BSDD scope of work which can entail the coordination of multiple sub projects or workstreams for large transversal programs for AXA XLs most complex transformation initiatives This can entail the coordination and leadership of several internal or external team colleagues Applying our consulting mindset guiding principles, the role focusses on: Customer Centricity, Ownership Mindset, Professional Conduct, Being a Trusted Advisor What you ll be DOING What will your essential responsibilities include? Identifying business solutions to various problems through workshops and interviews, conducting analyses and documenting deliverables, manage C-suite level stakeholders to drive the best business outcome Defining and documenting target designs and outcomes for strategic business decisions Applying change management tools and methodologies to drive adoption to enable full benefit realization Providing product ownership expertise Defining processes for continuous improvement Acting as a Business Advisor and ensure stellar quality in deliverables and documentation Develop close relationship with key business stakeholder of your project which allows you to act as thought partner and dare to challenge to achieve the optimum business outcome Understand interdependencies between different change initiatives and manage them proactively Own the oversight of multiple change initiatives and develop a holistic change strategy which is targeted to your key stakeholder community Provide guidance / assistance to other key team members assigned to a development role / opportunity The candidate will be expected to self-directedly identify and deliver solutions on large cross functional programs Coordination and program wide leadership within BSDD deliverables and excellent stakeholder management is a key component for a successful delivery of this role You will report to the Team Lead-Business Solution Design and Delivery What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Excellent Change Management skills, experience in assessing change impact and delivering change management activities targeted to various stakeholder groups Prosci certification a plus Excellent skills in Process Definition and Continuous Improvement Lean/Six Sigma certification a plus Outstanding experience consulting roles, equipped with various tools and techniques for status assessments, solutioning, visualization and implementation of various business problems Maintain and promote a consultancy background and always drive for highest quality output Desired Skills and Abilities: Relevant years of experience in driving large scale programs covering multiple dimensions (LoBs, geographies, or functions) in the insurance industry and an international environment, coupled with other relevant experience Effective capabilities in documenting and visualizing design decision and progress status Excellent people mentoring skills, acts as role model and support junior colleagues in project execution Excellent stakeholder management skills, acting as a partner to ensure optimum business outcome Excellent analytical/conceptual and solutioning skills complemented with effective social/soft skills Ability to act as a credible partner to business functions and comfortable dissenting Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far-reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. Overview Individual will be responsible for the overall success of People Strategy and Operations function by playing a trusted & strategic partner for business teams & driving operational excellence with the help of data to drive business outcomes. They will be the compliance custodian of all people processes alongside being the growth enabler for self and cross functional teams. Your Impact: Drive and lead performance management, talent management initiatives, compensation interventions, attrition & retention management with Business Partner with internal people leadership and business leadership to integrate, support & drive the core values, creating ways to keep them vital for the organization Possess strong business acumen in the IT industry, with a solid understanding of systems, processes, organizational policies, legal frameworks, and government reporting regulations that impact human resources functions and compliance requirements Multi-task on priorities in an agile work environment and must be a team player Have excellent interpersonal skills and an ability to handle ambiguous situations Must be able to manage high pressure business partnering role Your Skills & Experience: Enabling Your Potential: Drive the implementation and timely execution of merit increases, bonuses, and promotions as per the annual schedule. Lead the closure of key organizational priorities related to EYP (Employee Yearly Planning) elements, including OKRs, goal setting, wrap-up discussions, and regular check-ins. Drive talent reviews and employee profiling across business units to support informed people related decision-making. Empower business teams to adopt a proactive and consistent approach to performance management. Ensure end-to-end closure, compliance, and governance of performance-related processes, including the issuance of warning letters, show cause notices, and Performance Improvement Plans (PIPs). Change Management: Be part of the Process improvements forums to give views on the current processes and to improve it further. Enable the team lead to communicate/ roll out the change process, get stakeholder buy in and drive the change in partnership. Engagement & Retention Management: Pulse checks, regular connect with key stakeholders, facilitating Rewards & Recognition Programs, driving enablement sessions on people processes. Determining high risk individuals/teams through conversations, exit interviews for understanding separation reasons, monitor individual morale, analyze survey data, and develop and implement corrective action plans Data Curator & Analytics: Adept at problem definition, data collection, and fact-based analysis to draw meaningful conclusions. Skilled in synthesizing insights and strategically presenting findings for impactful use. Proficient in leveraging data and dashboards to develop independent perspectives and drive informed, strategic business decisions Compensation interventions: Administer performance review and compensation programs ensuring effectiveness, compliance, and equity within the organization Employee Relations: Grievance handling, escalation management and appropriate resolutions of all people related issues. Responds to queries regarding policies, procedures, and programs Special Projects: Opportunities are given to contribute and participate at organizational level projects Set Yourself Apart With: Strong written and verbal communication. Efficiency at articulation and assertiveness Proficient in Microsoft Windows, Word, Excel, PowerPoint & Outlook Skilled in leveraging AI tools to streamline daily operations and enable rapid, efficient responses Efficient in time management and prioritization Qualifications A Tip from the Hiring Manager: High on learnability, operational excellence and willingness to learn strategic know-how Strong analytic mindset and willing to learn on the job Being assertive and adaptable to ambiguous and difficult situations The person should have a strong analytical mindset along with being a people person Minimum 5+ years of related professional work experience. Minimum MBA degree required Additional information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

Cloud Program Manager, ITSCM Bangalore, Karnataka, India The objective of Operational Resilience is to protect our people, customers and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating environment This position is associated with the discipline of IT Service Continuity Management (ITSCM) & IT Resilience (ITR) and enables AXA XL to build and maintain appropriate levels of resilience and readiness within our core business functions and their critical services and ensures regulatory and AXA Group compliance This position is responsible for overseeing a variety of activities and supporting the Head of ITSCM in fulfilling AXA XLs global requirements for Information Technology Service Continuity and Disaster Recovery It plays a pivotal role in assessing and validating the organizations capabilities to respond effectively to disruptive events The Cloud Program Manager will play a critical role in ensuring that our technical recovery strategy documentation aligns with IT Service Continuity Management (ITSCM) & IT Resilience (ITR) standards This position will represent ITSCM in various technical committees, providing guidance on adherence to established standards and contributing to the development of a resilient cloud architecture The role is essential in maintaining compliance with regulatory requirements and industry best practices, thereby supporting AXA XLs operational resilience objectives, and support other leads facilitating tests and exercises with business and IT teams across diverse geographical locations Additionally, this position is expected to build an effective relationship with other functions within Security to address various other transversal topics around the Security aspects of AXA XL s 3rd parties/vendors This position is also responsible to manage and the ITSCM & ITR Standards for the Cloud and other process documentation and dashboards/reports and supports the execution of controls and processes that contribute to the success of the overall program As a Program Manager should have the capability, experience and skills to lead the junior team members, take on difficult conversations to defend our position as on our controls; should have a structured approach and ability to manage the involved senior stakeholders effectively Can lead the assigned responsibilities self-directedly and take ownership of their assigned program components as per the annual strategic plan What you ll be DOING What will your essential responsibilities include? Lead governance and ensure compliance of technical recovery documentation prepared by IT teams in accordance with ITSCM standards Conduct regular reviews and updates of documentation to reflect changes in technology, processes, and business requirements Act as the ITSCM representative in technical committees, advocating for best practices and standards within Azure cloud architecture Collaborate with stakeholders to align technical strategies with organizational resilience goals Provide leadership and oversight on technical standards to be followed within the Azure cloud environment, ensuring alignment with industry standards such as ISO 22301 and NIST guidelines Monitor adherence to regulatory requirements and AXA Group standards related to IT resilience and service continuity Develop and implement disaster recovery plans specific to cloud architecture, ensuring that critical services can be promptly restored in the event of a disruption Facilitate business impact analyses and risk assessments to identify critical IT systems and applications Build effective relationships with cross-functional teams, including Global Technology, Procurement, Third Party Risk Management, and Security functions to ensure comprehensive coverage of resilience topics Communicate effectively with senior management and stakeholders regarding technical recovery strategies and standards Coordinate and execute disaster recovery exercises and tests, ensuring that recovery processes are validated and documented Track improvements and issues identified during exercises, working towards resolution and continuous improvement of ITSCM practices Provide guidance and training to junior team members on ITSCM standards, technical recovery documentation, and Azure cloud resilience best practices Promote a culture of resilience and preparedness within the organization Stay abreast of emerging trends and technologies in cloud architecture and resilience to inform best practices and standards Contribute to the development and implementation of ITSCM methodologies and tools that enhance organizational resilience Contribute to and help drive strategic ITSCM/DR initiatives Ability to interface with Senior IT Managers You will report to Program Lead, ITSCM & ITR - Operational Resilience What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Experience in IT operations, infrastructure and/or change management, including 3rd party vendors/suppliers Relevant years of experience in cloud architecture, specifically with Azure Experience in IT Service Continuity Management, disaster recovery, or related fields is preferred Insurance, Reinsurance, or Financial Services Industry experience a plus BA/BS degree in Computer Science, Information Technology, Engineering, or a related field; master s degree preferred Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, ITIL, or equivalent is highly desirable Excellent understanding of ITSCM principles, cloud architecture, and resilience strategies Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams Ability to travel up to 10% to domestic and international locations Ability and motivation to work in a agile environment to support the team and our stakeholders when mostly required, such as during a response to business interruption events or accelerated risk response priorities Desired Skills and Abilities: Ability to communicate with upper management/executive level Solid interpersonal skills to interface with operational managers, staff and 3rd party vendors Working knowledge of personal computers and MS-Office applications, including Word, Excel, PowerPoint, Project, Visio and Outlook Solid understanding of Azure services, disaster recovery planning, and relevant technologies (e g, virtualization, data replication) Familiarity with industry standards and frameworks related to IT resilience (e g, ISO 22301, NIST)

Head of APAC Analytical Editorial Operations Are you a results focused team leader, with excellent communication skills and exceptional drive? Will you like to join a leader in legal insights and technology? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today s top model creators for each individual legal use case. About the Role The role plays a critical role in enabling content innovations and driving operational effectiveness. You will lead a team responsible for creating, maintaining, and delivering exceptional Analytical content for the Asia and Pacific business. Work closely with the Global Head of Analytical Editorial Ops to galvanize the APAC Analytical Ed Ops team under a common growth and operating north star. Ultimately drive improvements in operational efficiency, revenue, margin, and customer satisfaction. The incumbent is required to travel occasionally across APAC region as needed and reports to the Global Head of Analytical Editorial Operations. Responsibilities Overseeing the day-to-day workflows for digital and print Analytical content delivery. Maintains editorial product quality, accuracy, timeliness, and cost management across Australia, New Zealand, Hong Kong, Malaysia, and Singapore. Collaborating with commercial stakeholders to create new global Analytical content opportunities to drive the customer experience forward. Liaises regularly with in-market teams to ensure content meets customer needs. Developing meaningful metrics and analytics within APAC in alignment with Global Editorial Operations targets. Executing automation and drives adoption of global tools and systems delivery. Apply cutting-edge content management systems/architecture to streamline processes. Managing the budget to ensure meeting of targets. Identifies and drives opportunities for savings. Engages in vendor management and contract negotiation to ensure value. Works closely with the Global Procurement group to specify effective processes and standards. Establishing and monitoring objectives by providing regular feedback, coaching, training and development. Be responsible for determining performance opportunity areas and for developing and executing course-correction plans. Executing on cross-functional coordination and support of global initiatives. Requirements BA/BS required; Law Degree, MBA, other advanced degree or equivalent experience Have experience leading an Operations function or team, preferably in editorial/publishing/content management Possess good business/commercial acumen; quantitative and analytical skills Be process-orientated (developing consistent processes, documenting best practices, etc.) Have experience cross-collaborating across global regions and functions, preferably with experience with commercial/in-market/product teams; author management experience is a big plus Have good interpersonal, communication, and presentation skills applicable to a wide audience. Be able to synthesize relevant information for Global Editorial Operations and commercial leaders Have a collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery Be skilled in organization/project planning, time management, change management across multiple functional groups and departments, and delegation and prioritization skills Have good problem-solving experience, including identifying, researching, and coordinating resources necessary to effectively troubleshoot/diagnose complex issues Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer Comprehensive Health Insurance Covers you, your immediate family, and parents. Enhanced Health Insurance Options Competitive rates negotiated by the company. Group Life Insurance Ensuring financial security for your loved ones. Group Accident Insurance Extra protection for accidental death and permanent disablement. Flexible Working Arrangement Achieve a harmonious work-life balance. Employee Assistance Program Access support for personal and work-related challenges. Medical Screening Your well-being is a top priority. Modern Family Benefits Maternity, paternity, and adoption support. Long-Service Awards Recognizing dedication and commitment. New Baby Gift Celebrating the joy of parenthood. Subsidized Meals in Chennai Enjoy delicious meals at discounted rates. Various Paid Time Off Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers EEO Know Your Rights .

Delivery Lead Bangalore, Karnataka, India The Delivery Lead co-owns end-to-end delivery of business solutions for the scope of the Delivery Team with Transformation & Change Delivery (TCD) Delivery Lead; Understands the strategy, needs and challenges of the business partners s/he supports as well as the end-to-end processes for those businesses This role requires partnership and collaboration with many application teams Oversees all applications supporting that customer group to ensure service levels are received and system changes are delivered to expectation Accountable for the design, delivery, and support of solution What you ll be DOING What will your essential responsibilities include? Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio Produce and maintain the roadmap of change associated to application group Align team to high-level organization goals and objectives Manage and report on budget and resource allocation and utilization Monitor supplier performance reports and address concerns Review and approve contracts for a predetermined level of authority Assist procurement to manage vendor relations and maintaining vendor accountability Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities Interface with internal and external auditors Support resolution of escalated risks and issues as a part of service delivery Develop and maintain relationships with key stakeholders and suppliers Produce high-level estimates as needed May participate as a member of a Major Incident Team Manage threats to application assets Protect and maintain AXA XL s Intellectual Property Ensure all processes are documented and maintained Develop change management strategies and approaches and assist business partners with readiness and change implementation Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis Owns the completion of any action plans Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms Also manages clean termiSolution Delivery Center of contracts with vendors who consistently underperform You will report to the Global Head of Transversal Applications Services What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Expert level experience in planning and executing complex, large scale initiatives or operational area Significant leadership experience in insurance and IT Budget, supply, and resource management for in scope applications and services Hold suppliers accountable for performance against Service Levels Ensure appropriate SoWs / SLAs exist for all development vendor engagements Measurable improvements in service delivery over time High customer confidence in delivery capability Internal and external audit support Risk identification and mitigation Knowledge Management strategy for process, training and applications Knowledge in tools include Biztalk, APIM, Azure Integration Services, Swagger Hub, and potentially Mulesoft Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Stakeholder management Desired Skills and Abilities: Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability

Job Overview The Senior Electrical Designer completes a variety of Electrical Design assignments as needed and can complete work with a limited degree of supervision. They are an informal resource for colleagues with less Electrical Design experience. They developed proficiency in a range of analytical processes or procedures to carry out assigned tasks. They provide solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures. The Senior Electrical Designer directly impacts the quality of the work of the team. Essential Qualifications and Education High School graduate with a diploma in Civil, Electrical, or Mechanical Design, or Drafting in a related discipline or equivalent experience 6 years min with major contractor or consultant of which 2+ years of experience in oil and gas Detailed knowledge of associated industry detailing standards Detailed knowledge of 3D and 2D drafting systems (AutoCAD and/or MicroStation) Working experience in E3D and/or S3D Knowledge of QA Systems and a good communicator Detailed knowledge of AutoCAD and/or Auto lisp Programming, 3D Model creation, Menu and/or Macro compilation skills would be an advantage #LI-SK1 Key Tasks and Responsibilities Prepare and develop arrangement and detail conceptual, FEED, studies, and detail design drawings of high technical quality and professional consistent presentation ensuring clarity and ease of construction Develop 3D models and ensure clash-free with all other disciplines Ensure design deliverables are completed and issued per project specifications, MDR, and project Level 2 & 3 procedures, and within agreed schedules Apply knowledge and/or skills to complete a variety of day-to-day activities within own area Continue developing skills to complete repetitive tasks efficiently Prioritize and organize own work to meet agreed-upon deadlines Become fully familiar with the Contract Scope of Work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues Identify changes to scope and promptly raise change notification in the Change Management system, including providing any necessary supporting documentation and estimates Provide similar support for Variation Orders Interface with all disciplines to develop clash-free designs Interface with other disciplines to obtain input for Discipline designs and drawings Liaise with other discipline support groups to ensure clearly defined interfaces, deliverables, and schedules are met Document substantive communications (communications that result in significant decisions or assignment of actions), and forward copies to Discipline Lead Designer and Discipline Supervisor Assist Discipline Lead Designer in preparing estimates for proposals and job scope changes, including execution statements, work schedules, and man-hour requirements Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements Participate in finalizing deliverables lists, deliverables, and philosophies to ensure compliance with specifications and functional integrity Attend project kickoff and review meetings, vendor/supplier meetings, engineering and design meetings, and offshore site surveys as required Research Customer standards and procedures in order to prepare project-specific design procedures and standards for submission to the Customer for approval Set up and maintain the Discipline Master design drawing and document files, including final archiving Prepare and review Discipline deliverables such as: 3D model Detailed design drawings As-built drawings Review drawings issued by other disciplines and incorporate the required data into Discipline drawings Review vendor drawings and documents and incorporate required vendor data into Discipline drawings and documents Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables Identify all items for which insufficient data is available to allow the drawing or model to be completed (HOLDS), and list these on the drawing and on the standard HOLDS list form Notify the Discipline Lead Designer when there are updates to the Holds list Generate IDC design documentation for the project Perform design verification through single discipline checks (SDC) and/or inter-discipline checks (IDC), providing comments to the Lead Designer Review all project IDC design documentation for detailed technical interfaces Maintain single discipline and inter-discipline check drawings and filing Prepare, issue, and update material and weight data take-offs Assist Fabrication as required in the resolution of construction difficulties relating to design problems, clashes, etc. Monitor progress and maintain the Discipline deliverables register on an ongoing basis Ensure compliance with the Project Execution Plan and the timely completion and archiving of drawings and documents Keep the Lead Designer apprised of all activities, progress, and concerns, including manpower and budgetary-related Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity Report errors and suggest resolution for the same Participate in design reviews and audits Capture lessons learned and enter into MDRs Lessons Learned system Guide less experienced Designers on MDR and Discipline procedures, standards, worksheets, design calculations, software, technical queries, etc. Provide guidance to trainee Designers Assist in the maintenance of departmental technical guidelines and standards Further develop an understanding of MDRs business including processes and procedures Prepare/review Electrical Design deliverables such as: 3D model Electrical scopes One-line diagrams Schematics Interconnection and wiring diagrams Block diagrams Area classification drawings Conduit and cable schedules Power layout drawings Earthing/grounding layout drawings Lighting layout drawings Electrical cable tray drawings Electrical building drawings Electrical support drawings Electrical drawing indexes Lighting design calculations Cable sizing Prepare/review bills of material and perform material take-offs for electrical items including cables, lighting fixtures, cable trays, cable glands, termination kits, and MCTs Participate in clash resolution meetings, as required Travel to the fabrication yard to assist in mechanical completion, hookup, and/or commissioning, as required Reports to: Project: Lead Designer Functional: Supervising Designer or Engineering Manager Liaise With: Electrical Engineers, other Electrical Designers, the Lead Designer, and assigned designers in other disciplines Supervises: Assigned Designers and trainee designers

Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication

Job Responsibilities: Provide top-class consultancy to support our clients in Container Terminal operations. Help build your and your company s client portfolio. Develop and implement strategies to optimize container terminal operations. Conduct thorough analyses of current terminal processes and identify areas for improvement. Evaluate and redesign terminal processes to enhance efficiency, reduce turnaround times, and minimize costs. Implement best practices and industry standards in terminal operations and workflow management. Assess and recommend technological solutions and tools to support terminal optimization, including automation systems and software platforms. Oversee the integration of new technologies and ensure they are aligned with operational goals. Collaborate with terminal management, staff, and other stakeholders to understand operational challenges and requirements. Facilitate workshops and training sessions to promote the adoption of optimization strategies and tools. Develop key performance indicators (KPIs) to monitor the effectiveness of optimization initiatives. Prepare detailed reports and presentations on performance metrics, progress, and outcomes. Coordinate with cross-functional teams to achieve project goals and resolve any issues that arise. Ensure that optimization practices comply with industry regulations, safety standards, and company policies. Promote a culture of safety and operational excellence within the terminal. Implementing advanced modules like Expert Decking, Auto Stow Prime Route, ASC Scheduler, Horizontal Transport Scheduler, etc. Mentoring Terminal Control Room users in their daily tasks Minimum Qualifications: Bachelor s degree in Logistics, Supply Chain Management, Operations Research, or a related field. Minimum of 5 ~ 7 years of experience in Terminal Operations, logistics, or supply chain management, with a focus on Optimization. Experience in managing key client relationships & business consulting. Someone who can think out of the box and make recommendations that add value to our clients. Previous working experience in a project environment and having the ability to understand key milestones, risks & change management. Proven track record of successful optimization projects in a container terminal or similar environment. Experience with Terminal operating systems (TOS - Navis in particular) or other relevant software tools. Excellent problem-solving abilities and attention to detail. Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders. Strong analytical skills with proficiency in data analysis, statistical methods, and optimization techniques. Ability to travel as required for site assessments and client engagements. Strong understanding of industry trends and best practices in container terminal operations. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Overview: As a Agile Program Manager for a Skyhigh Product Group, you will act as a central coordination point that can provide a consolidated and holistic view of program delivery progress across a Product Group. You will ensure clear and transparent communication with all stakeholders and your passion and enthusiasm for organization and attention to detail will enable you to fully execute the planning, facilitation and communication of complex deliveries. You will bring best practice Agile delivery improvements to the team, embedding a data driven approach to driving a continuous improvement culture. Role Overview As an Agile Program Manager for a Skyhigh Product Group, you will act as a central coordination point that can provide a consolidated and holistic view of program delivery progress across a Product Group. You will ensure clear and transparent communication with all stakeholders and your passion and enthusiasm for organization and attention to detail will enable you to fully execute the planning, facilitation and communication of complex deliveries. You will bring best practice Agile delivery improvements to the team, embedding a data driven approach to driving a continuous improvement culture. In this role: The Agile Program Manager is part of a team of program managers that operate across the various product groups that together make up Skyhigh Security s portfolio of products. Role details: Program Leadership: Work with Senior leadership to ensure that the Product Domain and program goals are aligned with the companys strategic vision Lead the end-to-end planning, driving accountability in teams towards delivery of major initiatives within the product domain Define the program milestones and success criteria in alignment with OKRs Plan, facilitate & communicate across product domains to provide a holistic, consolidated Product Group delivery with transparent progress information at the portfolio level. This includes: Proactively identifying and managing major dependencies related to departments outside of engineering, particularly in relation to New Product Introduction items. Collaborating with teams across product management, engineering, design, marketing, sales and customer success to ensure alignment and seamless delivery execution. Owning and delivering all reporting, including to executive stakeholders on program progress, RAID and milestones. Fostering a clear and effective communication approach so all Product Group portfolio information is readily available Coordinating annual & quarterly portfolio planning Proactively identify, assess and mitigate Product Group-level risks Deliver & execute all initiative tracking, including workforce allocation against business defined goals and budget guardrails, and value tracking for limited availability releases and recent GA release. You will also: Ensure Jira can deliver consistent portfolio-level reports, while enforcing adherence within the teams for the collection of core data Identify key dependencies across the product group and the wider portfolio,, ensuring these are picked up and owned by the appropriate Engineering Manager. Seek out continuous improvement by working alongside other Program Managers to drive a common approach to portfolio management for process, tools & people. You ll establish portfolio execution KPIs at the Product Group Level, while seeking out ways to drive improvement initiatives to improve those KPIs. Provide coaching and development to the teams related to agile delivery best practices. General Background and Experience required for a Program Manager: 8-10+ years of agile program management experience Engineering Product Domains At least 3+ years managing complex Engineering initiatives for a Product Group, which comprises multiple product domains. Experience working with distributed Engineering teams across time zones, in a global organization. Extensive expertise of agile program management discipline and methodologies. Demonstrated ability to facilitate, lead, organize and motivate matrix teams while working across team dependencies to achieve Program results within defined project milestones and identified timelines. Excellent time management, communication (written, verbal), and organization skills across multiple levels and functional areas, with a strong ability to cohesively synthesize data and key points for both internal and executive consumption. Excellent knowledge of change management methodology. Tools: Proficiency in Agile Program Management tools e.g. Jira, Confluence It would be great if you also have the following, but they are not required : PMP certification Agile Certification

As a Senior Business Analyst, you ll be a key member of the Business Platforms team responsible for the solutions delivered to our stakeholders. You ll act as a liaison between the Business Platforms team and stakeholders from DGS and regional business function/technology team members. You ll gather and document solution requirements, working closely with domain subject matter experts, business stakeholders, project leadership, developers, and quality assurance team members. You will also be responsible for getting these requirements understood and executed by the development team and then getting the solution implemented in a timely fashion for the users. These solutions will include custom development for business function needs, integration with Global and regional platforms team, maintaining and enhancements to existing platforms Job Description: Sr. Business Analyst Job Description: As a Senior Business Analyst, you ll be a key member of the Business Platforms team responsible for the solutions delivered to our stakeholders. You ll act as a liaison between the Business Platforms team and stakeholders from DGS and regional business function/technology team members. You ll gather and document solution requirements, working closely with domain subject matter experts, business stakeholders, project leadership, developers, and quality assurance team members. You will also be responsible for getting these requirements understood and executed by the development team and then getting the solution implemented in a timely fashion for the users. These solutions will include custom development for business function needs, integration with Global and regional platforms team, maintaining and enhancements to existing platforms. Key Responsibilities Understand and identify the business issues / requirements and create a detailed Functional Requirement Document Develop a prototype / framework that meets requirements and addresses the business issue. Brief the technical team on the requirements. Address and resolve all doubts/queries of the developer / tester. As and when required, check with stakeholders and seek clarity. Ensure smooth deployment of the solution and conduct training for end users as and when required. Post project completion; seek for feedback from project stakeholders. Conduct a thorough impact analysis on system for change requests. Assist with solution testing and user acceptance testing plans and execution. Update and maintain solution documentation including requirements documents, data flows, schema/layout documentation, etc. Maintain the solution in production, working with end users, and facilitating change requests with the broader team using a defined change management process. Qualifications + Skills Bachelor s Degree or equivalent 8+ years of experience in gathering and documenting solution requirements for the purposes of scope management, design, development and testing enablement. Good problem solving and business acumen Experience writing and maintaining solution documentation (requirements documents, data flows, User stories, etc.). Experience working within common delivery methodologies (e.g. agile and/or waterfall). Experience with business intelligence reporting (e.g. Power BI, Tableau, and/or similar platforms). Experience with system and user acceptance testing. Experience writing SQL to perform data analysis. Strong customer service orientation and collaboration skills. Effective communication skills, ability to simplify and structure complex concepts to streamline interactions and highlight key points. Location: Mumbai Brand: Dentsu Time Type: Full time Contract Type: Permanent

Job Title - Senior Platform Engineer - Veeva Vault Career level - D1 Introduction to role: Join AstraZeneca as a Veeva Vault Platform Senior Engineer, where youll be part of the Operational Clinical Development Platform team. This role is perfect for those with Clinical Studies Domain experience and a strong understanding of BAU/Maintenance support. Youll be working on configuration changes/new configuration development and supporting the Veeva Clinical Vault product. Accountabilities: As a Senior Consultant, youll serve as an internal consultant and Veeva Vault expert for IT and business partners across regions and business areas. Youll participate in business requirement gathering and design activities, perform delivery activities through Design / Build / Test / Deploy phases for regular releases, and key Veeva platform initiatives. Youll also design and build extensions for Veeva Vault to accommodate custom business flows, ensure system security and control procedures are implemented and maintained, and generate ideas to simplify our integration landscape. Essential Skills/Experience: - Solid understanding of content management concepts. - Strong technical knowledge and experience in Veeva Vault Clinical Suite (TMF, CTMS, SSU). - Working experience in Veeva Vault product in Clinical space - eTMF, CTMS, SSU, RIM, Quality Docs etc. or Commercials space. Alternatively, working experience in Documentum will also be considered. - Knowledge of SQL to write queries to help understand the integration requirements to be enabled via API led integrations within Platform. - Knowledge of support processes like Incident Management, Problem Management, Change Management and experience working in support teams. - Knowledge of Clinical Trial processes across pharmaceuticals/biotechnology specifically as they relate to Clinical studies. - Degree in Engineering/Life Sciences. - Total IT and relevant experience - 9 to 10 years. - Direct experience in clinical software solutions (clinical operations), TMF operations, and/or trial management to enable Study design, conduct, monitor and closure activities. - Knowledge and experience in J2EE framework and Python. - Experience working with JIRA, Service Now. - Experience in Agile ways of working. - Basic knowledge and experience in integration technologies like Snaplogic or Mulesoft. - Experience of working in agile teams using methodologies such as SCRUM and SAFe. At AstraZeneca, were not just a company; were a community dedicated to improving the lives of millions. Were at a crucial stage of our journey in becoming a digital and data-led enterprise. Were disrupting the industry by combining cutting-edge science with leading digital technology platforms and data. Were a network of entrepreneurial self-starters who contribute to something far bigger. We dare to lead, applying our problem-solving mindset to identify and tackle opportunities across the whole enterprise. Our spirit of experimentation is lived every day through our events like hackathons. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science. We optimise and revolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification. Ready to make your mark? Apply now and join us in our mission to disrupt an industry and change lives! 10-Jun-2025 06-Jul-2025

Head of Applications Solutions Delivery Bangalore, Karnataka, India The Technology Head of Corporate Finance owns end-to-end delivery of technology solutions for the entire suite of applications/platforms supporting various Corporate Finance functions (Actuarial Reserving, Tax, Investments, etc) This role Understands the strategy, needs and challenges of the business partners s/he supports as well as the end-to-end processes for those businesses; Understands and Oversees all platforms/applications supporting that customer group Accountable for the Technology roadmap and IT delivery (design, delivery, and support of technology solution) across the multiple applications/platforms in Corp Finance area This role partners with Portfolio with Transformation & Change Delivery (TCD) Delivery Lead and Head of Enterprise Architecture (CTO) to deliver solutions to the business What you ll be DOING What will your essential responsibilities include? Leading an impactful portfolio of application delivery teams supporting AXA XL s corporate Finance business functions including Finance and Actuarial Reserving Working closely with key business and Ops &Tech stakeholders supporting the delivery of business and IT solutions to Corporate Finance (CFO) business functions Manage day to day relationship with Finance business leadership, address BAU risks and issues, provide transparency on IT initiatives and help prioritize business and IT initiatives Provide oversight for fianc and reserving close cycles including issue escalation and resolutions support with external vendors and internal dependencies Own end to end delivery responsibilities for critical IT initiatives including, but not limited to, Move to the Cloud Program, Application Rationalization, Security Remediation etc Promote a culture of innovation, automation and hands on technical skill development aligning with AXA XL s growth strategy and technology roadmap Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio Produce and maintain the roadmap of change associated to application group Align team to high-level organization goals and objectives Manage and report on budget and resource allocation and utilization Monitor supplier performance reports and address concerns Review and approve contracts for a predetermined level of authority Assist procurement to manage vendor relations and maintaining vendor accountability Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities Interface with internal and external auditors Support resolution of escalated risks and issues as a part of service delivery Develop and maintain relationships with key stakeholders and suppliers Produce high-level estimates as needed May participate as a member of a Major Incident Team Manage threats to application assets Protect and maintain AXA XL s Intellectual Property Ensure all processes are documented and maintained Develop change management strategies and approaches and assist business partners with readiness and change implementation Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis Owns the completion of any action plans Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms Also manages clean term Solution Delivery Center of contracts with vendors who consistently underperform You will report to the Global Head of Application Delivery What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Experience leading global application development teams supporting Financial and Reserving systems for Insurance Industry Experience managing complex financial data and reporting systems in a high-volume environment Demonstrated leadership skills delivering high impact bespoke and packaged solutions for the insurance industry Demonstrated hands on design, development, technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions Expert level experience in planning and executing complex, large scale initiatives or operational area Budget, supply, and resource management for in scope applications and services Hold suppliers accountable for performance against Service Levels Ensure appropriate SoWs / SLAs exist for all development vendor engagements Measurable improvements in service delivery over time High customer confidence in delivery capability Internal and external audit support Risk identification and mitigation Knowledge Management strategy for process, training and applications Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Stakeholder management Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales Desired Skills and Abilities: Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Experience with AS400, Mainframe, DB2 and Informatica technologies Cloud migration skillset preferred

Job Title: Lead Support Analyst Job Code: 10182 Country: IN City: Mumbai Skill Category: IT\Technology Description: Role & Responsibilities: Instinet Cloud Operations team manages daily operations for Instinet s cloud portfolio primarily based on the Amazon Web Services (AWS) platform. The team collaborates with Applications and Infrastructure teams to operate the cloud environment. This is a handson technical role . The selected person would be part of Mumbai Instinet Cloud Operations and would report to Instinet IT Cloud Ops Head. It s a very high ownership as the selected person would be part of a team that s responsible for a significant part of overall global Cloud Ops coverage. In addition, the selected person would independently work with global stakeholders and various Application groups towards high quality delivery out of Mumbai Cloud Ops team. Duties & responsibilities (includes but is not limited to): Manage incoming service requests via JIRA Service Desk. Perform triage, scheduling and execution of incoming requests. Coordinate with internal teams to successfully resolve requests. Realtime monitoring and alerting, proactive notifications, problem isolation and remediation. Cloud environment change management, coordination and provisioning/execution Automation for BAU activities such as account creation, landing zone management, application inventory, trusted advisor recommendations, cost oversight, operational guard rails etc. Software Lifecycle Maintenance (development and bug fixes) of established automation frameworks such as Backup management, cost management, landing zone etc. Monthly reporting of KPIs; apply continuous improvement methodology to support required KPIs. Willing to own deliveries and work handson across all aspects of Cloud Ops delivery out of Mumbai Willing to learn new technologies/tool as required, in order to effectively deliver output. Shifts: Mon to Friday 7.30 am IST to 4.30 pm IST Mon to Friday 4 pm IST to 01:00 am IST Key Skills: Mandatory Desirable Domain AWS Certified SysOps Administrator certification or a higher AWS Professional certification. Prior experience of working in IBs is a plus but not mandatory Technical Experience utilizing service desk tools such as JIRA, Service Now etc. Strong Operations and/or NOC (Network Operations Centre) experience including monitoring, alert response, problem isolation and remediation. Strong experience with operating applications within Amazon Web Services (AWS). Lambda, Config, IAM ,Ec2,RDS , Landing zone Others Ability to utilize and perform administration via a command line interface in Linux or Unix. Knowledge and experience utilizing Git via command line Strong Unix/Linux skills well versed in tasks like file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues. Scripting shell scripting or Python scripting Knowledge and experience with creating, maintaining and updating YAML and JSON configuration files. Prior release management experience Strong verbal and written communication skills (as this is a senior global stakeholder facing role) Quick learner Highly proactive and takes initiative to identify problem areas to evolve solutions. Client focused and attentive to businesscritical issues We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Job Description: Position Summary The Internal Audit function is an independent, objective assurance and consulting activity designed to add value and improve an organization s operations. It helps an organization achieve its objectives by providing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. ESAB Internal Audit is seeking an Information Technology (IT) lead to join the team, reporting directly to the Director of Internal Audit. The IT lead will work closely with internal audit staff and third-party service providers responsible for the delivery of complex technology, cybersecurity, regulatory and integrated audits from designing an approach, planning, and scoping through proactive discussions with business and IT management, to report issuance and audit follow up. The Internal Audit team is viewed as an important pipeline for developing finance talent within the Company. It offers the opportunity to partner with other strategic corporate functional teams, including, but not limited to, legal, reporting and control, mergers and acquisitions, business unit finance teams, as well as external and internal audit stakeholders. The individual we seek is intellectually curious, with a demonstrated background in continuous improvement within the internal audit process and its outcomes. They will possess strong technical acumen, a collaborative approach, and a proven track record of effective execution within an IT audit environment. This role offers opportunities to work in an international environment, audit across diverse and rapidly evolving technology and digital landscape and develop relationships with senior management. ESAB is a global company with significant revenues and employees outside the United States, so a willingness and excitement to embrace global exposure is necessary for success in the role. Key Responsibilities Establish standard procedures and policies for IT auditing Design and lead audits and projects to evaluate whether IT risks are adequately managed and to identify best practices and improvements to advance risk management, governance, and control processes Perform pre- and post-implementation reviews of system implementations or enhancements. IT security audits (e.g., network, operating system, and data center), including evaluating if security vulnerabilities are properly identified and mitigated Play a critical role in ensuring controls are designed up front during system implementation projects. Manage supplemental third-party resources as needed to ensure the timely completion of IT audits. Evaluate the efficiency and effectiveness of IT control processes and procedures for various operational, financial and compliance processes Provide oversight to Audit Staff (internal or co-sourced) in the planning and execution of IT audit controls testing Partner with IT management to ensure the business is compliant with key external reporting requirements Partner with external auditors in the evaluation of automated controls for internal control over financial reporting (ICFR) - Sarbanes Oxley Provide status updates to Internal Audit department leadership and senior management Collaborate with other Internal Audit team members to improve audit team capabilities in leveraging technology to audit more effectively Prepare high-quality audit deliverables, including a planning memo, drafts of audit issues, audit reports, and presentations Assist with the preparation of reporting materials, including Audit and Steering Committee reports, and various status reports Develop strong, collaborative working relationships across all levels of the Company; maintain ongoing and constant communications with key stakeholders, including the company s independent auditors. Contribute thought leadership and innovative ideas to improve the IT audit methodology procedures continuously Keeps current on business/industry changes and their effect on the audit plan/approach and Risk Assessments Establish and execute personal development objectives and plans Participate in special projects, including acquisition due diligence and integration activities Targeted Experience & Requirements Bachelor s degree in management information systems, computer science, or a related field Certified Information Systems Auditor (CISA) with a Big Four public accounting firm strongly preferred. 10+ years of relevant work experience in a Big Four firm, a large global public company, or a combination of both. Demonstrated experience with ICFR A deep understanding of IT control processes, including information security, access controls, and change management and IT operations, among others Understanding information security standards, best practices for securing computer systems, and applicable laws and regulations Understanding information security standards, best practices for securing computer systems, and applicable laws and regulations Understanding of third-party assurance reports (SOC1, 2, 3) Understanding of multiple technology domains, including Windows, database management, networking, and UNIX (preferred) Excellent leadership, written and verbal communication, interpersonal, and collaboration skills. Ability to maintain a positive attitude and embrace change, thrive in a fast-paced environment. Strong analytical, problem-solving, and influencing skills to drive internal controls strategy and build effective partnerships across the company People management skills, including the ability to mentor, review performance, and develop talent Problem-solving skills that demonstrate critical and logical thinking to reach a solution Proficiency in MS Excel, Word, and PowerPoint Travel required, domestic and international, approximately 20% Preferred Experience with Oracle, SAP, or large ERP Systems Experience working with third party IT service providers Competencies & Behaviors Needed Exceptional communicator at all employee levels including senior executives Drives continuous improvement Effective at building relationships, trust Strong collaboration skills across functions and business platforms Negotiates with associates with a respectful give-and-take approach, where decisions are shared. Comfortable working in a global matrix organization Results-oriented with the ability to make decisions and to follow through on programs and policies. Focus on delivering results and continuous improvement Manages workload efficiently and effectively Priorities for maximum impact Good at synthesizing data and distilling key points Can dive deep into detail to support root cause analysis, yet understands the big picture Insightful, deductive reasoner, fact-based problem solver Influencing and driving performance without authority Additional Key Attribute s Integrity, credibility, and character with demonstrated ethical behaviors A team player and leader with self-confidence, humility, and consultative skills to positively influence the business A tenacious, operationally minded individual with a strong work ethic Key Relationships Reports to: Vice President, Internal Audit (Bethesda, Maryland, USA) Other key relationships: Corporate functional teams, including, but not limited to, legal, reporting & control, M&A, Business unit finance teams, and the Independent Auditors (Ernst & Young) Location: This position will be based out of ESAB s Chennai, India location. Work Location: Hybrid

Title: (Associate) Director - GES PSC - PO Management Location: Hyderabad Work Mode: Hybrid As (Associate) Director Procurement & Supply Chain - Invoice to Pay , lead a high-impact team driving excellence in global Invoice-to-Pay operations. Youll spearhead transformation, ensure operational efficiency, and cultivate a high-performing culture across diverse regions. This is your chance to make a significant mark in optimizing our Procurement & Supply Chain processes. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Your key responsibilities Manage high-volume Invoice-to-Pay operations, including payment proposals, runs, invoice processing, vendor reconciliation, and audits, for multiple regions (EMEA, APAC, North America). Drive strategic project leadership and transformation initiatives within GES-PSC, ensuring exceptional delivery and operational improvements. Accountable for achieving KPIs and SLAs in Invoice Processing and Payment Operations, ensuring efficiency, quality, and compliance with regulatory requirements and company policies. Partner with optimization teams to enhance process efficiency and scalability, overseeing the development and deployment of automated solutions. Build and maintain strong relationships with vendors, central, and regional teams to ensure seamless collaboration and deliver a best-in-class experience for all stakeholders. Provide strategic leadership, foster a high-performance culture, drive team engagement, development, and succession planning through coaching and mentoring. We bring A complex and dynamic environment managing over 600,000 invoices annually across 200+ entities, offering significant scope for impact. Opportunities to lead large-scale transformation projects, driving automation and integrating Accounts Payable activities globally. A collaborative culture that values strong partnerships with senior leadership, regional teams, and cross-functional departments. A commitment to continuous improvement, encouraging innovation and best practices across the team. An environment that supports your growth through leadership development, capability building, and fostering a future-ready workforce. The chance to influence financial operations, risk management, and compliance across our global enterprise. You bring A Bachelors or master s degree in finance, Commerce, Management, or Economics. At least 10 years of experience in Procurement Operations or Shared Service Operations, with in-depth knowledge of AP operations. Extensive knowledge of SAP AR/SD FICO or other ERP systems and strong experience in P2P process solution design and implementation. Proven project management skills and a track record of driving high-impact initiatives and strategic change management. Exceptional strategic leadership, strong communication skills, financial acumen, and expertise in procurement technology, compliance, and risk mitigation. Strong people management skills, with the ability to drive team engagement, development, and foster a culture of high performance and accountability.

Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Senior Manager, Technical Support Who we are & why we re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although were headquartered in San Francisco, were on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and were looking for more builders, creators, and visionaries to help fuel our growth momentum. About the Job Twilio is seeking a Senior Manager - Technical Support to lead and execute transformative technical support strategies across Voice, Platform & Application , and Segment support operations. You will partner closely with global support business leaders to execute strategic direction, drive operational excellence, and ensure we are delivering world-class human centered support experiences aligned with Twilio s customer-first vision. A critical aspect of this role will also include coaching and developing future leaders within the support organization. This role is ideal for someone who thrives at the intersection of customer experience, business strategy, and cross-functional execution , and who is passionate about leading change at scale. Responsibilities Leadership & People Development Lead, coach, and mentor Technical Support Managers (M3s) and their teams to build a high-performance culture. Conduct quarterly talent reviews, performance evaluations, and career development planning for direct reports. Ensure consistent execution of coaching, 1:1s, and team meetings , fostering a culture of accountability and continuous learning. Drive employee engagement and retention through structured feedback, recognition, and professional growth opportunities. Customer Support Excellence & Operational Execution Ensure teams meet or exceed CSAT, SLA, and other key performance indicators (KPIs). Own weekly DSAT reviews, ticket analysis, and coaching feedback loops to improve customer satisfaction. Drive Support Duty Manager (SDM) adherence for critical escalations, ensuring timely and effective resolution. Improve incident response workflows, escalation handling, and knowledge-sharing processes to optimize support delivery. Business Impact & Strategic Execution Own the business by driving data-driven decision-making and aligning support operations with company goals. Lead quarterly stakeholder mapping to enhance collaboration across Support, Product, Engineering, and Customer Success. Oversee monthly (MOR) and quarterly (QOR) operational reviews , surfacing key trends, blockers, and process improvement opportunities. Partner with Workforce Management (WFM) teams to optimize staffing, forecasting, and scheduling. Change Management & Continuous Improvement Drive change initiatives and process improvements that enhance efficiency and the customer experience. Foster cross-functional collaboration to influence product supportability and customer success strategies. Utilize BI tools (Tableau, Looker), ticketing systems (Zendesk, JIRA), and WFM solutions (Calabrio) to track performance and identify areas for improvement. Vendor & Escalation Management Conduct quarterly performance reviews for vendor partners, ensuring alignment with Twilio s support standards. Manage ITV (International Technical Vendors) engagement, performance tracking, and training needs . Leverage the Escalations ServiceNow Dashboard to track, manage, and resolve high-impact cases efficiently. Qualifications Required: 10+ years of experience in Technical Support, Customer Success, or Support Strategy roles, including 3+ years in strategic operations or transformation leadership roles. Proven success in scaling support teams, improving operational efficiency, and driving business impact. Strong expertise in SaaS, CPaaS, or cloud-based enterprise support environments. Experience managing remote, globally distributed teams. Exceptional stakeholder management skills, influencing cross-functional partners (Product, Engineering, CS). Technical acumen in support platforms like Zendesk, Jira, Salesforce, Looker, Tableau, Airtable and WFM tools (Calabrio). Strong escalation management experience , ensuring timely issue resolution and customer success. Strategic mindset with the ability to balance operational execution and long-term business planning. Bachelor s Degree or equivalent work experience Desired: Experience in contact center operations, AI-driven support solutions, and automation. Support Duty Manager and/or Escalation Management experience in a high-growth environment. Background in coaching frameworks, performance management methodologies, and leadership enablement. Location This role will be located remotely in India (Karnataka, Maharashtra, Tamil Nadu, Telangana and Delhi) What we offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Application Manager Bangalore, Karnataka, India We invent the new to help the world move forward Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients potential, thereby fulfilling our own Take it seriously Make it fun Know it matters Application Managers oversee technical teams within a Delivery Team and help to manage day-to-day tasks to ensure high levels of productivity, accuracy, and work priority Application manager is responsible for the technical solution delivery and maintenance of the same in production What you ll be DOING What will your essential responsibilities include? Technically lead and manage Business Analysts, technical architects and developers including assignment of work Assists RTE to manage SI Partners by helping to provide partner day to day direction on prioritization and decisions Performs deliverable reviews and manage measurement of deliverable quality Assists to maintain development standards for design, coding etc Act as liaison between SI partner team and stakeholders Ensure technical team alignment with business expectations and delivery roadmap Will liaise and consult with the Solution Architecture team to ensure design alignment with AXA XL s architecture strategy Provide technical SME assistance for the Applications under your remit Estimate work requests at various levels of confidence Partners with Release Management to Coordinate Release Activities Works with Operational Change Management team to ensure training materials and release notes are being delivered Assist in Deployment Activities as required Ensure full compliance to AXA standards of the products for the business (incl Security & Data Privacy) Act as liaison between SI Partner team and stakeholders Solid experience working in an Agile environment Assist in Coordinating and Participate in Agile Ceremonies as required Monitor Agile ceremonies and activities to ensure compliance with Digital Factory standards You will report to the Release Train Engineer/Delivery Lead What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Relevant years of hands-on work experience coding and developing complex applications Relevant years of experience working in an Agile environment Effective problem-solving skills and willingness to roll up one s sleeves to get the job done Proficient in use of JIRA, Confluence, Bitbucket, team city and Data dog Timely and accurate completion of deliverables in a manner that is auditable, testable, and maintainable Implementation consistent with solution design and business specifications Ensure maintenance of technical integrity of changes made to systems Adherence to development governance & SDLC standards Team leadership abilities required, including experience leading and mentoring the team Must be able to set priorities and multi-task Skilled at working effectively with cross functional teams in a matrix organization, a business expertise is a plus Prior work experience with Commercial Lines of Insurance Bachelor s degree in the field of computer science, information systems or a related field Desired Skills and Abilities: Proficiency with multiple application delivery models including Agile, iterative and waterfall Deep understanding of application development and support technologies Prior work experience in an insurance or technology field preferred Experience working with multiple vendor partners Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far-reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability