3817 Change Management Jobs - Page 46

The Customer Support Database Engineer is responsible for enabling the day-to-dayoperations associated with our SaaS offerings The team is responsible for frequentdata loads of client data, monitoring ETL and data processing, removing/resolvingpoints of failure, and determining methods to improve query performance This role will work both independently and as a team member, performing a largevariety of tasks This role is customer facing The individual will provide expertise to customer businessand IT departments 2 nd and 3 rd level support will be required This individual will beresponsible for investigating and resolving easy to extremely complex issues What youll do: Be a key player in the delivery of the SLA and works with customer support team todefine and execute 24X7 customer support plan Work queued cases from internal and external customers Triage cases, assist customers, resolve issues and bugs Assist in coordinating response to major incidents, including post-incident rootcause analysis Act as an escalation point to resolve critical and major client related issues Monitor ETL Processing using Rundeck, AWS tools, Matillion, and other services SQL, Tableau and script development for on-going improvements Work closely with the professional services team to understand the needs of eachclient implementation Assist with the on-boarding of new customers What you need: This role requires weekend duties and may be asked to work an alternative schedulein the evenings Experience in technical support, issue management, and conflict resolution Intermediate to expert knowledge of SQL (MySQL, SQL Server) and experienceusing Python Demonstrable experience diagnosing bugs/issues in customized software solutions Experience with Salesforce and Salesforce-based apps Salesforce Administration and/or development a plus Experience with Tableau or other data visualization tools Great organization, collaboration, communication, and coordination skills Ability to work across the organization and collaborate with customers, sales,services, and account management Experience working in a structured change management process for highly availableenvironment a plus Experience supporting a critical client facing web application Technical Skills: SQL, MySQL, SQL Server, Python, AWS, Rundeck, Matillion, Tableau, Salesforce, ETL, Change Management, Web Application Support

SUMMARY Application Designer - ServiceNow IT Service Management Location: Onsite in Bangalore Experience: 4+ Years Notice Period: Immediate We are seeking an Application Designer to join our team and contribute to defining requirements and designing applications to meet business process and application needs. As an Application Designer, you will play a key role in collaborating with teams to develop innovative solutions and participate in critical project decisions. Roles & Responsibilities: Act as a Subject Matter Expert (SME) Collaborate and oversee the team for effective performance Assume accountability for team decisions Engage with multiple teams and contribute to pivotal decisions Offer problem-solving solutions for the immediate team and across multiple teams Lead the design and development of applications Conduct regular team meetings to monitor project progress Stay abreast of industry trends and best practices Professional & Technical Skills: Proficiency in ServiceNow IT Service Management Strong understanding of ITIL framework Experience in designing and implementing ITSM solutions Knowledge of IT service delivery processes Hands-on experience in application design and development Additional Information: The candidate should possess a minimum of 3 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required

About Us Tata Consulting Engineers Limited (TCE) is the largest Indian private sector engineering and project consultancy and an emerging global leader in integrated engineering solutions. With more than 60 years of engineering excellence, TCE has a presence in over 64 countries and over 12000 completed projects, the company operates in 3 core Industry segments -Infrastructure (Water, Environment, Urban Development, Buildings, Manufacturing Facilities, Ports and Harbours, Transportation), Power (Thermal, Hydro, Nuclear, Renewable, Transmission and Distribution) and Resources - Hydrocarbons and Chemicals (Oil, Gas and Refineries, Chemicals, Petrochemicals, Fertilizers, Speciality Chemicals, Pulp and Paper, Cement, Food, Pharmaceuticals and Beverages, Tyre, Glass) as well as Mining and Metallurgy (Mining, Geology, Beneficiation, Steel, Non-ferrous). TCE serves domestic as well as international markets and is known for several first-of-its-kind projects offering Engineering Studies, Design Engineering Services, Project Management Consultancy Services, OPEX and IIOT across all three verticals. A part of Tata Group - India’s most respected group, TCE is a 100 percent subsidiary of Tata Sons Limited Design your Future with us At TCE, you will experience a supportive environment that empowers you to excel, whether you are based in our offices or at a client site. We embrace diversity, equity, and inclusion, fostering a workplace where every individual can thrive by contributing their unique skills and perspectives to deliver exceptional results for our clients. Our comprehensive compensation and benefits packages are designed to meet the diverse needs of our employees and their families, complemented by a robust global well-being program. As a leading global infrastructure firm, we are committed to your growth and success, offering access to cutting-edge technology and impactful projects that offer flexibility and significant professional opportunities. Join us and become part of a global company that values your potential and supports your career development. Purpose & Scope of Position Engineering Manager (EM) is responsible for engineering and design matters on the project and assists the project manager. An EM will fill 3 main roles during the execution of a project. These are Manager, Technical Leader and Communicator. The EM on a project is responsible for scope definition and manages the planning, resourcing and scheduling all the engineering related activities. In addition, the EM provides technical leadership, integrates the disciplines and resolves issues. The EM is responsible for delivery of all the technical deliverables to achieve the project objectives within the specified time frame and budget. Experience • Typically 15 years & above of experience in a multi-disciplinary environment on major projects Design and procurement activities related to electrical systems / equipment. Sizing calculations for all major electrical equipment or systems. Preparation of RFQs for major electrical packages Vendor print review for all electrical equipment or systems along with cable schedules & interconnection wiring diagrams Exposure on Layouts such as General Arrangement drawings, Cable & conduit drawings, Earthing & Lightning Protection drawings, Lighting drawings. Exposure on Control and protection, review of schematics for EHV, MV & LV systems. Exposure to Load flow, Short circuit, Largest Motor starting studies using ETAP. Estimation of BOQs for cabling, earthing, lightning & lighting systems. Exposure to relay setting and co-ordination Inspection services for major electrical equipment (Optional) Familiarity in ETAP, DIALux, AutoGrid Pro, etc. Familiarity in 3D Engineering tools Aveva E3D, Hexagon Smart 3D, Navisworks Qualification • Postgraduate or graduate in an engineering discipline • Registration as a professional engineer with the governing authority (preferable) Key Responsibilities 1.Ensure the scope of work is developed and effective change management system is in place 2. Provide input into the monthly progress report with respect to design progress and issues of concern and recommended changes if required to achieve overall objectives 3. Contribute to the development of the project execution plan together with the project leadership team and allocate roles and responsibilities 4. Make Contact with client management at key milestones / tollgates throughout project to ensure that engineering deliverables are meeting client requirements. 5. Direct and review the engineering activities to ensure that the work quality is satisfactory and appropriate technical personnel development programs are conducted 6. Involve specialist expertise from within TCE or externally as necessary. work with Technology Organization and DHs for mandatory reviews 7. Raise safety awareness and ensure the design for safety principles are applied to the projects 8. Ensure Engineering risk assessments are carried out and all identified issues are addressed 9. Arrange and facilitate design reviews and participate as required in engineering and management reviews 10. Co-ordinate quality audit verifications to ensure compliance with all relevant engineering standards and internal procedures for all design activities. Instigate corrective actions as required. 11. Cooperate with the TCE engineering practice of other BU’s as directed on matters involving sharing of available expertise. 12. Responsible to ensure timely availability of inter-disciplinary data, integration of the same and resolution of any issues and challenges 13. Obtain regular feedback from customer and take appropriate action 14. Document value additions and best practices and ensure communication of the same to other project teams and leadership 15. Recommend rewards and recognition for exemplary performance from project resources Competencies Manages Conflict Self-Development Drives Results Ensures Accountability Optimizes Work processes Plans and Aligns Decision Quality Situational Adaptability Tech Savvy Interpersonal Savvy

Job Title: Chief Human Resources Officer (CHRO) Location: Group Headquarters Sriunhat Metaliks Private Limited Infinity Industrial Park, Birbans, Tata – Seraikela Road, Seraikela-Kharsawan, Jamshedpur – 833220, Jharkhand, India Reporting To: Group Managing Director / Vice President – Corporate Job Overview: The Chief Human Resources Officer (CHRO) will be responsible for leading the HR function across a dynamic, multi-unit industrial group, including a 1,400 MT/month foundry, heat treatment & machining facility, and an upcoming DISA line. This is a high-impact leadership role that blends traditional workforce management with next-gen HR transformation , leveraging IoT, automation, and digital tools to build a future-ready industrial workforce. The CHRO will be accountable for building a performance-oriented culture, managing people risk, driving training at the shop floor, and fostering high-integrity employee relations across the organization. Key Responsibilities: Strategic HR Leadership Design and execute a holistic HR strategy aligned with business growth, operational scale-up, and sustainability goals Partner with business leaders to implement workforce models, HR analytics, and data-driven decision making Talent Acquisition & Workforce Planning Lead recruitment, onboarding, and deployment of talent across foundry, machining, and future DISA line operations Build regional talent pipelines and manage contract/blue-collar workforce effectively Training, Development & Shop Floor Enablement Develop comprehensive training calendars with a strong focus on shop floor technical skill-building, safety, and TPM disciplines Promote digital literacy among operators and supervisors to align with IoT-enabled equipment and automation platforms Integrate training with real-time production systems , machine dashboards, and shift analytics Internal HR Operations & Conflict Resolution Oversee employee lifecycle processes including transfers, appraisals, promotions, and grievance management Mediate team-level conflicts and promote collaboration through coaching, feedback, and HR interventions Employee Relations, Compliance & Local Administration Ensure compliance with labor laws, factory norms, PF, ESI, gratuity, CLRA, and POSH requirements Liaise with local administration and labor authorities to maintain a compliant and cooperative business environment Represent the company in inspections, audits, or legal matters involving HR and industrial relations Performance Management & Rewards Implement KPI-driven performance appraisal systems integrated with operational outcomes Lead the design of variable pay, overtime policies, and production-linked incentives Benchmark compensation practices in line with local market dynamics Culture, Engagement & Continuous Improvement Foster a workplace culture of ownership, meritocracy, safety, and mutual respect Run cross-unit HR diagnostics and drive continuous improvement initiatives using employee feedback and data Align people practices with TPM, Lean, and ESG values Digitisation, IoT Integration & HR Technology Champion the digitisation of HR processes across attendance, payroll, training, and appraisal systems Leverage IoT-based shop floor data for real-time manpower tracking, productivity mapping, and shift performance analytics Implement or upgrade HRMS platforms to improve HR service delivery, analytics, and workforce transparency Qualifications: MBA / PGDM in HR or Industrial Relations from a reputed institute 15+ years of experience in HR leadership, preferably in manufacturing, engineering, or auto component industries Exposure to shop floor automation, IoT implementation , or HR digital transformation projects Key Competencies: Strong leadership, people management, and conflict resolution skills Deep knowledge of labor law, factory compliance, and blue-collar HR dynamics Digital-first mindset with experience in deploying or managing tech-enabled HR environments Strategic and execution-driven with high integrity and accountability Desirable: Experience in greenfield project staffing and facility ramp-ups Working knowledge of Microsoft Dynamics HR module, Tally HR, or SAP SuccessFactors Familiarity with TPM, Kaizen, 5S, or lean shop floor systems Compensation: Competitive and leadership-aligned, with incentives linked to performance, digitisation milestones, and workforce transformation outcomes.

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. We are seeking a dedicated Platinum Support Manager (PSM) to backfill a current vacancy. This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities Build and maintain strong relationships with key business and technical stakeholders across assigned accounts. Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership. Participate in customer-facing meetings, including Quarterly Business Reviews. Represent the customer’s voice internally to drive continuous improvement. Manage escalated issues in collaboration with the Escalation Manager. Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts Maintenance schedules Company events and communications Monitor and follow up on customer satisfaction through surveys, feedback, and post-mortem reviews. Share technical best practices and relevant updates with customers. Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience Strong organizational and communication skills. Ability to work effectively in a globally distributed team across time zones. Minimum of 5 years of experience in software technology, ideally in a support capacity. Familiarity with cloud-based environments, including SaaS and PaaS. Bachelor’s degree in an IT-related field or equivalent professional experience. Willingness to travel occasionally. Preferred Qualifications Salesforce Administrator 201 and/or Advanced Administrator 211 certifications. Project management experience. Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript). Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

1. Hands on experience as a ServiceNow developer 2. Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, import sets, Transform Maps, Notifications, script Includes 5. Good Knowledge on Integrations SOAP Required Candidate profile Skills Req: CMDB, ITSM, ITAM, ITOM, Architect, ATF, Automation engineer, Business Analyst, Change Management

Key Responsibilities:Customization and Configuration: Develop, customize, and configure Win dchill solutions to meet business requirements.Integration: Integrate Windchill with other enterprise systems (e.g., ERP, CRM) to e nsure seamless data flow and business process integration.Technical Support: Provide technical support and troubleshooting for Wind chill-related issues. Upgrade and Migration: Assist in Windchill upgrades, migrations, and deployment of new features.Documentation : Create and maintain technical documentation, including design specifications, test plans, and user manuals. Training and Mentorshi p: Train end-users and junior team members on Windchill functionalities and best practices.Collaboration: Work with cross-functiona l teams, including Product Development, IT, and Quality Assurance, to gather requirements and deliver customized solutions. Performa nce Optimization: Monitor and optimize the performance of Windchill systems to ensure high availability and efficiency.Required Ski lls and Qualifications:Education: Bachelor s degree in Computer Science, Engineering, Information Technology, or related field.Exp erience: 4-5 years of experience in Windchill customization and configuration.Technical Proficiency:Strong knowledge of Windchill architecture and modules. Proficient in Java, JSP, XML, and Windchill API.Experience with Windchill Workflows, Change Management, a nd Lifecycle Management.Familiarity with database management (e.g., Oracle, SQL Server).Knowledge of integration tools and techniq ues (e.g., RESTful services, SOAP).Soft Skills:Excellent problem-solving and analytical skills.Strong communication and interpers onal skills.Ability to work independently and as part of a team.Detail-oriented with a strong focus on quality and efficiency.Pre ferred Qualifications:Certifications: Windchill certification or other relevant certifications.Experience: Prior experience in PLM systems other than Windchill.Methodologies: Knowledge of Agile methodologies and DevOps practices.

To Apply - FIll the form (Mandatory) - https://forms.gle/8yjm1MKzTRrWyqyV7 Job description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.As a Team Member in our Business Support Management position, you will be integral to providing essential support services to JPMorgans global trading and investment banking operations. Your responsibilities will include managing expense processes in line with the firms Expense Policy, facilitating business change management by overseeing technology provisions and employee transitions, and supporting recertification processes for access management. Additionally, you will centralize resource management efforts, focusing on talent development and evaluation, while also coordinating various administrative functions such as space planning, move management, and business continuity. Job Responsibilities Focus is primarily on the Expense Management responsibilities of submitting invoices as per Firm-wide expense policies and procedures in conjunction with CIB Expense Process & Exception Procedures. Develops partnerships with team members and cross-functional peers and is willing to do what is necessary to get work done for the good of the team. Act as a subject matter expert and is able to guide and mentor the team members. Effectively handle escalations and find appropriate resolutions. Proactively take on additional responsibilities, demonstrating a strong commitment to the growth and success of the organization. Partner with global counter-parts and Global Supplier Services teams. Implement process improvements and efficiencies Required qualifications, capabilities, and skills Strong communication skills , both verbal and written - ability to articulate clearly, logically and concisely, including handling of challenging conversations with regards to policy and procedures. Ability to review data efficiently in compliance with the policy and procedures with data (intermediate Excel skills are essential) and with an appreciation of the importance of process and a robust control framework. Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required. Self-starter , work independently whilst also operating effectively in a team based environment. Capable of multi-tasking and managing a demanding workload. Analyze and problem solve. Preferred qualifications, capabilities, and skills Bachelor s degree (or equivalent experience) Proficiency in Excel, PowerPoint, Word, Access Demonstrated ability to work as team player, and to develop alternative solutions to complex problems Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts. Role: Operations Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, PermanentRole Category: Operations Education UG: Any Graduate PG: Any Postgraduate

The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up processes, prioritizing tasks, and defining KPIs for on role and offrole team members must have experience in managing large technical teams, coaching and motivating them. Required to lead IT infrastructure audits, oversee IT projects, and implement ITIL service management solutions. Managing vendor relationships and handling budgets (CAPEX and OPEX) are crucial. The focus is on saving costs and using technology and personnel efficiently. Data Centre Management Person should have extensive experience in leading data center infrastructure for complex organizations, specialize in automation, SAN storage, high availability, and disaster recovery design. Manage hybrid environments that encompass data center operations, cloud technologies like VMWare and Azure, and physical servers, including blade and rack servers. Drive the organization's hybrid cloud strategy by designing and implementing innovative server systems, networks, storage, and security infrastructure. Research and analyze new technologies and services, collaborating with external vendors, partners, and suppliers to identify solutions that add business value. Provide technical and critical data analysis, preparing project plans that align with business objectives. And lead and support data center virtualization, service delivery, automation, and implementation, leveraging in-depth understanding of computer software, hardware, and networks. Oversee the daily operations of data centers and virtual environments, ensuring uninterrupted business continuity. Guide the respective team in resolving issues and monitoring capacity utilization, making resources available to meet demand. As the architect of hybrid cloud infrastructure, continuously seek opportunities for technology platform consolidation, automation, cost savings, and service quality improvement. Role involves deep engagement in interconnecting resources and devices, as well as arranging physical and logical security workflows. Enterprise Databackup Developing Backup Strategies: Designing and implementing backup and recovery procedures to safeguard critical data. Conducting Regular Tests: Performing regular tests to verify that data can be successfully recovered in case of emergencies. Maintaining Documentation: Keeping accurate documentation of backup procedures and configurations. Collaborating with IT Teams: Working closely with IT teams and stakeholders to establish data retention and archival policies. Ensuring Compliance: Ensuring compliance with data privacy regulations and company policies. Optimizing Storage Solutions: Managing backup storage solutions and optimizing storage capacity. Team development Strong in setting process and Prioritization the tasks and activities. Ability to define KPIs and handled large teams to techies Coaches and builds a team, so that it is more effective at achieving the vision Motivates and inspires people within IT infra to engage and work as a team with the common goal Participates in monthly, quarterly, and annually reviews with function head and own team Take the lead in the selection process to identify the right talent for various positions within the team Identifies and creates development opportunities, enhanced domain knowledge, and technical expertise for team members Other mandatory skills Lead IT infrastructure audits, interact with internal teams and auditors, ensure standards are maintained, and resolve auditor queries. Oversee IT infrastructure projects, acting as PMO to track, monitor, execute, and close projects. Utilize ITIL service management background to implement configuration, change, and incident management solutions, along with best practices for capacity, performance, and disaster recovery. Conduct product and vendor evaluations to ensure top-notch technologies and partners. Manage strategic vendor relationships and assist in IT procurement negotiations. Regularly review and audit the performance of system integrators, vendors, partners, and OEMs. Collaborate with the security team to deploy secure IT infrastructure for enterprise and customer projects. Manage CAPEX and OPEX budgets, forecast spending, and efficiently handle software licenses within budget constraints. Control costs and monitor dynamic IT infrastructure, including cloud servers, SAAS services, and DC power. Focus on cost-saving measures and efficient use of technology and personnel Roles and Responsibilities 3

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications. Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions. Roll out features with zero regression impact or with minimal change management or impact on consuming applications. Coordinate dependencies with the broader team to align scope definitions and timeline expectations. Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts. Support feature adoption through comprehensive documentation and walkthroughs. Qualifications Bachelor’s degree in technical fields such as Information Technology, Computer Science, etc. 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact. Previous work on AI products will be a major plus Experience in Data Analytics Ability to collaborate with product, engineering, design, QA, and customer- facing teams within your assigned module and across modules. Experience in agile software development and with collaboration tools such as Jira and Confluence. Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry. Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area. Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications. Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions. Roll out features with zero regression impact or with minimal change management or impact on consuming applications. Coordinate dependencies with the broader team to align scope definitions and timeline expectations. Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts. Support feature adoption through comprehensive documentation and walkthroughs. Qualifications Bachelor’s degree in technical fields such as Information Technology, Computer Science, etc. 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact. Previous work on AI products will be a major plus Ability to collaborate with product, engineering, design, QA, and customer- facing teams within your assigned module and across modules. Experience in agile software development and with collaboration tools such as Jira and Confluence. Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry. Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area. Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.

Dear All, Greetings from Rain Cements Ltd (Priya Cement) We have an opening for Implementation Manager Job Location: Corporate Office, Hyderabad Job description: Rain Cements, a thirty-nine-year-old company headquartered in Hyderabad and known for manufacturing and marketing Priya Cement , is looking for an experienced Implementation Manager . The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion. Objectives of this role Strategize, implement, and maintain program initiatives that adhere to organizational objectives Develop program assessment protocols for evaluation and improvement Maintain organizational standards of satisfaction, quality, and performance Oversee multiple project teams, ensuring program goals are reached Manage budget and funding channels for maximum productivity Responsibilities Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives Identify key requirements for cross-functional teams and external vendors Develop and manage budget for projects and be accountable for delivering against established business goals/objectives Work with other program managers to identify risks and opportunities across multiple projects within the department Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders Required skills and qualifications Five or more years of experience in an upper-management role, preferably in program management Exceptional skills in leadership, time management, facilitation, and organization Experience in managing stakeholders Outstanding knowledge of change management principles and performance evaluation processes Preferred skills and qualifications Masters Degree (or equivalent) in business administration or related field Experience in proposal writing

Position : Change Manager Infra Mainframe Z/OS Operations Location : Pune work Model : Hybrid REQUIRED EXPERIENCE Bachelor's degree in computer science, Information Technology, or related field 7+ years of experience in IT operations, with at least 5 years focusing on change management Strong understanding of Mainframe z/OS and iSeries environments Microsoft Azure Dev Ops (Scrum master experience desired but not required) In-depth knowledge of ITSM frameworks (e.g., ITIL) Experience with ITSM tools (e.g., ServiceNow, BMC Remedy) Excellent project management and organizational skills Strong analytical and problem-solving abilities Outstanding communication and interpersonal skills

Job Description Job ID: 294913 Date posted: 10/06/2025 Job ID: 294913 Date posted: 10/06/2025 Who you are As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have formal qualifications in Sales, Business Management or equivalent Minimum 10 years of experience of working with sales operations and delivering results. Minimum 5 years of experience in leading and influencing co-workers .Experience from retail, preferably home furnishing sector Experience in planning, driving output and measuring performance (business) Broad knowledge of IKEA concept, brand objectives, values and vision Broad knowledge of IKEA tools, processes and cycles Good knowledge of change management methods and tools as well as stakeholder management Broad knowledge of the IKEA multichannel reality and online customer behaviours Broad knowledge of operational plans and goals as well as follow up on KPIs Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points Broad knowledge about the local market environment, expectations from customers today and tomorrow to secure Ability to adapt the communication based on the recipients (eg; should be able to draft different types of messages while sharing with Country MT vs Sales co-workers in the country). Should have confidence to present performance insights to varied types of audiences. Eg; Country Management Team, Commercial Management Team, Service Office meetings, etc. Ability to manage challenging question (anticipate in advance). Establish a clear split of responsibilities within the SP team. Ability to recognize what needs to be handled directly by SPTL and what can be delegated to the team. Should be detail oriented and have a passion for numbers Eagerness to drill down and identify root causes for problems Should be willing to learn more about the range, processes, commercial strategies Passion for continuous improvement when it comes to tools and ways of working: High focus on efficiency, automation in reporting, eliminating non-value added work. Your responsibilities To act as an advisor to Selling manager by leveraging deep insights of the sales performance and business performance, as well as the demand of the market to drive sales, profitability and increase conversion across all touchpoints. To lead pricing, sales and forecasting processes, ultimately accountable for sales & supply agreement. Analyse sales performance in order to contribute insight and advice to the Selling Manager and the entire Selling Team Monitor and act on sales, margin and supply planning to secure maximization of sales and profit Accountable for sales, gross margin and supply planning across channels Responsible for coordinating pricing and forecasting across Home Furnishing Business Areas (HFBs) for all sales channels and also IKEA Business Lead, coach and develop a high performing sales support team that will strongly contribute to reach the common objectives and goals (e.g. growth, profitability, brand positioning, customer experience) Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) Contribute to the integrated multichannel executions/output of the selling function in order to contribute to the business goals Responsible for measuring sales performance to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA Responsible to communicate to large audiences via email (either disseminating info from global, sharing updates/alerts on performance or requesting for inputs): Keep the communication clear, simple and direct. Able to explain the context/purpose clearly and share clear instructions with deadlines Together as a team We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement. We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

You as Business Technology Solutions Manager will take ownership of one or more client delivery at a cross office level encompassing the area of digital experience transformation. The successful candidate will work closely with ZS Technology leadership and be responsible for building and managing client relationships, generating new business engagements, and providing thought leadership in the Digital Area. What you'll Do Lead the delivery process right from discovery/ POC to managing operations, across 3-4 client engagements helping to deliver world-class MDM solutions Ownership to ensure the proposed design/ architecture, deliverables meets the client expectation and solves the business problem with high degree of quality; Partner with Senior Leadership team and assist in project management responsibility ie Project planning, staffing management, people growth, etc; Develop and implement master data management strategies and processes to maintain high-quality master data across the organization. Design and manage data governance frameworks, including data quality standards, policies, and procedures. Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team; Liaison with Staffing partner, HR business partners for team building/ planning; Lead efforts for building POV on new technology or problem solving, Innovation to build firm intellectual capital: Actively lead unstructured problem solving to design and build complex solutions, tune to meet expected performance and functional requirements; Stay current with industry trends and emerging technologies in master data management and data governance. What you'll Bring: Bachelors/Masters degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 10-14 years of relevant consulting-industry experience (Preferably Healthcare bad Life Science) working on medium-large scale MDM solution delivery engagements: 5+ years of hands-on experience on designing, implementation MDM services & capabilities using tools such as Informatica MDM, Reltio etc Strong understanding of data management principles, including data modeling, data quality, and metadata management. Strong understanding of various cloud based data management (ETL Tools) platforms such as AWS, Azure, Snowflake etc,; Experience in designing and driving delivery of mid-large-scale solutions on Cloud platforms; Experience with ETL design and development, and (OLAP) tools to support business applications Additional Skills Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects; Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies, and trends in the Business Intelligence domain; Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications; Significant supervisory, coaching and hands-on project management skills; Willingness to travel to other global offices as needed to work with client or other internal project teams.

We are looking for a Senior NetSuite Developer to design, build, and enhance solutions within our ERP ecosystem. In this role, you will play a hands-on part in the development, customization, integration, and optimization of our NetSuite platform. you'll partner closely with cross-functional teams across Finance, Operations, and Business Applications to create scalable and automated solutions that support our rapid growth. Key Responsibilities Develop, test, and maintain custom scripts using SuiteScript 2.0 (and 1.0 where necessary) for automation, validation, and system extension. Build and optimize SuiteFlows , RESTlets , SuiteTalk APIs , and custom records to streamline operational and financial processes. Support configuration, customization, and administration of NetSuite modules , including ARM , SuiteBilling , Inventory , and Procurement . Create and maintain saved searches , dashboards , KPIs , and reports for business users and leadership visibility. Participate in integration efforts between NetSuite and third-party platforms such as Salesforce , Stripe , banks, and BI tools via middleware (eg, Boomi , MuleSoft ). Perform impact analysis and testing for system upgrades, new releases, and patch deployments. Collaborate with analysts, architects, and end users to gather requirements and translate them into scalable technical solutions. Write and maintain technical documentation , including design specs, test plans, and deployment runbooks. Apply best practices for development, testing, DevOps, and change management in NetSuite environments. Qualifications 5+ years of NetSuite development experience with a strong technical foundation. Proven expertise in SuiteScript 2.0 , SuiteFlow , SuiteTalk , saved searches, workflows, and RESTlets. Experience with NetSuite APIs (REST/SOAP) and middleware integration tools (Boomi, MuleSoft, Celigo, etc). Deep understanding of key NetSuite processes such as Order-to-Cash , Procure-to-Pay , and Subscription Billing . Strong problem-solving skills and ability to independently drive complex technical projects. Excellent written and verbal communication skills; able to explain technical details to non-technical users. bachelors degree in Computer Science, Information Systems, Engineering, or equivalent work experience. Preferred Qualifications NetSuite Certifications: SuiteFoundation , SuiteCloud Developer , or Administrator . Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling . Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Exposure to Salesforce or other CRM integrations with NetSuite. Familiarity with SaaS models: usage-based billing , subscription management , and revenue recognition . Understanding of SOX compliance and controls in a public company. Experience working in Agile/Scrum environments and collaborating in cross-functional squads . Ability to mentor junior developers and contribute to code reviews and architecture discussions.

The role is responsible for overseeing the planning, development, and execution of digital projects. This will involve managing project resources, coordinating with project stakeholders, ensuring alignment with company objectives, and achieving project deliverables on time and within budget Digital Project Governance 1. Lead and manage the execution of all digital projects from inception through completion including defining project scope, setting timelines, coordinating team tasks, and managing project risks 2. Develop and implement PMO processes and policies ensuring compliance with project management standards and methodologies 3. Liaison with project teams, department heads and senior leadership ensuring alignment of project objectives with vertical requirements and track progress 4. Oversee the documentation of all aspects of projects from initiation to closure to maintain transparency and keep track of project progress 5. Drive conflict resolution during the project lifecycle, minimizing disruptions and maintaining positive relationships with project team members and stakeholders 6. Drive identification of project risks and issues ensuring implementation of risk mitigation strategies, contingency plans and solutions 7. Establish and monitor KPIs for digital projects to assess performance and effectiveness" Project Management 1. Manage project planning with shortlisted vendors and associated departments, including the finalization of project budget, timelines, and operating plan. 2. Oversee end-to-end project management to ensure timely completion within the pre-decided budget and monitor project performance and recommend corrective actions for deviations 3. Derive periodic meetings and design strategies to facilitate improvement execution with business representatives and vendors/partners to review the progress of POCs. 4. Generate a comprehensive detailed operating plan and build continuous progress monitoring strategies, ensuring adherence to decided timelines and budgets." Process Improvement & Change Management - Digital Governance 1. Drive continuous improvement within project management teams, facilitating performance measures, and promoting best practices 2. Approve changes to processes with an intent of improving efficiency, productivity, and overall performance 3. Liaison with software & hardware vendors, in the project management ecosystem including contract negotiation and collaboration agreements. 4. Review training of managers, professionals, analysts etc on project management methodologies and ensure adoption. Behavioral Competencies Result Orientation, Learning Agility, Collaboration, Customer Centricity, Change Agility, Innovation & New Ways of Working. Qualifications & Experience Qualifications: B.Tech/B.E + MBA Experience 8 - 12 years of overall experience Internal Program / Project Managers Digital Business Partners Senior Leadership for MIS & Project updates, seek approval for key decisions External Governance related Partners Suppliers & Vendors Knowledge Partners like Gartner, Forrester

Senior Associate - ITAM at ZS IT team will be responsible for providing supports to all global users on their software needs. Primarily handles software asset management activities like creating, updating, tracking, monitoring, and maintaining software licenses in software management database, as we'll as monitoring application usage, and reporting compliance of software usage. IT Program associate works with different vendor to get the quote, review them internally and post approval process them for procurement. Working on opportunities to target unused or restricted software for re-harvest/redeployment. Person is responsible for tracking, Maintaining, and auditing the software records on periodic basis. What you'll do : Review new software requests for accuracy and adherence to standards and policies Responsible for collecting the information from end users and coordinating with additional support team to review the software needs. Initial assessment, research, and resolution of basic incidents and requests regarding use of software and components. Work with requestors on alternative options, and ensure the necessary data is captured for compliance, procurement. Escalate compliance matters, standards or policy deviations, and other software related issues to internal escalation teams Compile and maintain inventory of company software and systems assets for the purpose of tracking their corresponding licenses. Administer license change management and license closure. Utilization of the Inventory Tools/ Central repository for optimized use of software licenses / re-harvest or redeployment Ensures the end-to-end user experience and acts as a single point-of-contact for the end user. Periodic review of SaaS / critical tools to ensure that they are compliant with terms of usages Assignation of licenses or removal for various tools. Supporting various IT functions for operational support. Prepare of various reporting ranging from software status to financial spends Responds to requests from managers, and team members, for specific Programs What you'll bring : Possess bachelors degree in information technology, computer science, or business administration, or in another related field 2 to 4 years of experience in software asset management Ability to translate licensing terms and conditions in License agreements Strong knowledge of contract, licensing, and data privacy regulations/laws and best practices Strong communication, interpersonal, team oriented, organizational, and service mindset. Proactively identify cost savings opportunities relating to software and software maintenance Strong end user service skills Self-motivated, goal oriented, and an innovative thinker Ability to work both independently and in a team-oriented, collaborative environment. Familiar with Microsoft O365 tools Able to prepare the reports in tools like excel. Must be able to handle multiple tasks and ensure proper follow up is maintained SAM certified professional will be a value add.

Executes the end-to-end management of application development projects: including resource management, change management, vendor coordination, communications, training requirements, and budget (if applicable). Estimate the resources and participants needed to achieve project goals. Reviews and recommends changes, reductions or additions to the overall project. Acts as the liaison between IT, vendors, and end-users. Maintains the efficiency of the project coordination process such as planning, scheduling, and budget and risk assessment. Identifies and mitigates potential risks. Work with cross-functional teams and staff of all levels, including assisting in the development, training and assignment of work/projects to team members reporting to others. Creates a structure/environment in which team members can work together as an efficient team. Cultivate and maintain relationships with vendors by communicating with them frequently to answer questions and ensure required delivery of services. What you'll bring: bachelors Degree required; 1 - 3 years of relevant work experience, including application development project and team management; Project plan development experience, including charter, scope, project management approach, management plans, statement of work, cost estimates, schedule; Agile or Scrum certification desired. Excellent communication (written and oral) and interpersonal skills; ability to interface and influence all levels within the organization, including facilitation, consulting, negotiation, and presentation. Excellent project management and coordination skills working with multiple stakeholders across several technology platforms and business areas Strong technical skills and experience. Ideal candidate has coordinated projects relating to application development deliveries or migrations (ie. New software deployment, data integration deployment, custom application deployment, etc) Lead application development projects and help define strategy; Project plan and budget management; Knowledge of project management best practices; Experience identifying and mediating risk. Ability to interact with several vendors every day and manage many different daily tasks.

Se Database Engineering manages our databases with a goal to deliver secure, scalable and resilient infrastructure and software deployment capability for global solutions. Provide administration and support expertise for Mastercard s Commercial Application Database environments. Provide a robust, scalable and high-performance production environment working with system engineers, database developers and other database administrators. Role In managing Mastercard s Commercial Application databases the Senior Platform Engineer must be highly experienced in database backup and recovery, performance tuning, and high availability configuration. Database technologies include (but are not limited to): Oracle, PostgreSQL, NoSQL [added advantage]. The ideal candidate should have experience in more than one database technology. Forward thinking infrastructure automation and scripting skills. Leads in managing client s expectations and communicates proactively. Requires little supervision while identifying tasks associated with responsibilities Collaborates with other DBAs, participates in internal projects and leads some initiatives. Provide DBA suggestions and input on direction for database domain strategy. Guides and provides direction for use of best practices and application database solutions to Mastercard s development teams. About You Strong experience in working with RDBMS and NoSQL database technologies as a DBA. Strong experience in configuring, patching, upgrading, and optimizing database software and related products. Strong experience in security, backup/recovery, architecture, networking, and administration for database disciplines. Participates and/or assists the team in the development, maintenance, testing, implementation, and support of assigned database technologies and associated software products. Proactively monitor and troubleshoot database issues escalated by the business team and internal monitoring in a timely manner with strong skills to drive to root cause and remediation of issues. Understand database security topics including database users, roles, and privileges. Understanding of cloud concepts including database administration activities in cloud solutions a plus. Partners with technology teams and customers to understand business needs and can communicate solutions in business terms with mentoring. Intermediate to strong performance and tuning skills with the ability to identify, respond and resolve database performance issues; communicates database performance resolution to technical teams. Successfully follow change management, problem management and incident management processes and procedures. Strong written and verbal communication skills to promote Database Engineering in support of sound database structures, data governance, standards, and procedures to internal and external teams. Strong documentation skills to contribute to Database Engineering processes and procedures. Recommends and implements business and process improvements to facilitate optimal performance and/or efficiencies. Ability to proactively plan and coordinate larger technical efforts within the database team and with external technology teams. Ability to contribute to Mastercard best practices in planning, coordinating, implementing, and maintaining database solutions. Ability to train and mentor junior members of the team. Communicate, collaborate, and work effectively in a global environment. Ability to be on-call after hours and weekends. Education (preferred): Bachelor s Degree in Information systems or equivalent experience. **Desirable Knowledge/Experience** Experience in database replication technologies e.g. Oracle GoldenGate, a plus. Experience working on cloud-hosted services a plus. Database Technologies Include (not limited to): Oracle, Postgres, MongoDB. The ideal candidate should have experience in both RDBMS and NoSQL database technologies

The primary purpose of this position is to establish the Public key infrastructure (PKI) service built and provide operational support This includes operations, maintenance and troubleshooting all components of the PKI infrastructure and its dependencies It will also require the creation of support operational guidelines, policies, and procedures for incident, problem and change management in adherence with Allianz Technology CPI process Design, Implement and Oversee the PKI Infrastructure Develop testing procedures, run tests and approvals, ensure quality, and integrate the system into the future environment Setting up technical solutions regarding certificate services Respond to customer queries and issues Software development support related to Public Key Infrastructure (Dogtag CA), Identity Provider (SAML, OAUTH) Develop Infrastructure solutions for PKI Service (VMWare, ESXI, AWS, KVM) Regular service monitoring and improvement Provide hands on engineering support required to build and maintain internal and external PKI systems Maintain documentation, assist customers through FAQ entries and similar Create, maintain, and align the company\u2019s security policies and standards with industry best practices Represent the company on project teams and ensure adherence to existing security policies and standards and prepare for anticipated needs Development of technical security strategies related to PKI infrastructure Development of technical security architectures related to PKI infrastructure

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com We are seeking a Systems Administrator to oversee the administration and support of internal enterprise applications in a dynamic, multi-subsidiary global environment. This role will collaborate with cross-functional teams including procurement, finance, and operations to troubleshoot issues, enhance system performance, and ensure seamless integration across platforms. The ideal candidate brings a balanced understanding of both technical and business operations, with a strong focus on optimizing digital workflows to improve efficiency, compliance, and user experience. Principal Responsibilities Set up, manage, and maintain assigned enterprise applications. Support developers in integrating assigned applications with other business systems. Assist in setting up and managing AI-based applications to enhance stakeholder experience. Collaborate with senior administrators to document system processes and create knowledge articles. Work with procurement and finance teams to align and integrate processes. Monitor system performance and troubleshooting issues with JAGGAER support. Manage problem resolution and conduct root cause analysis. Liaise with vendors for system-related issues. Provide training, advice, and documentation to end-users. Promote best practices and process automation. Maintain SLAs, system availability, capacity, and performance KPIs for on-premises applications. Support change management and internal communications for platform updates. Collaborate with a global team across multiple business units. Lead project calls with internal stakeholders. Develop integration plans for mergers and acquisitions. Position Requirements 3+ years of experience with System Administration of Enterprise Applications. 5+ years supporting global SaaS organizations. Strong understanding of procurement and accounts payable processes. Advanced project management skills (scope, breakdown, collaboration, issue resolution). Excellent communication, presentation, and problem-solving skills. Ability to work independently and apply project management methodologies. Professional demeanor with strong executive presence and critical thinking. Innovative mindset focused on best practices and change management. Success Metrics: Update support tickets within 24 hours. Maintain responsiveness to peers, managers, and executives. Take and distribute detailed meeting notes into relevant tickets. Proactively seek clarification or conduct research when needed. Jaggaer offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or military status, and other protected class characteristics What We Offer: At JAGGAER you ll find great benefits, empowering culture, flexible work environment, much more!

Our Purpose Title and Summary Senior Platform Engineer Senior Platform Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Database Engineering manages our databases with a goal to deliver secure, scalable and resilient infrastructure and software deployment capability for global solutions. Provide administration and support expertise for Mastercard s Commercial Application Database environments. Provide a robust, scalable and high-performance production environment working with system engineers, database developers and other database administrators. Role In managing Mastercard s Commercial Application databases the Senior Platform Engineer must be highly experienced in database backup and recovery, performance tuning, and high availability configuration. Database technologies include (but are not limited to): Oracle, PostgreSQL, NoSQL [added advantage]. The ideal candidate should have experience in more than one database technology. Forward thinking infrastructure automation and scripting skills. Leads in managing client s expectations and communicates proactively. Requires little supervision while identifying tasks associated with responsibilities Collaborates with other DBAs, participates in internal projects and leads some initiatives. Provide DBA suggestions and input on direction for database domain strategy. Guides and provides direction for use of best practices and application database solutions to Mastercard s development teams. About You Strong experience in working with RDBMS and NoSQL database technologies as a DBA. Strong experience in configuring, patching, upgrading, and optimizing database software and related products. Strong experience in security, backup/recovery, architecture, networking, and administration for database disciplines. Participates and/or assists the team in the development, maintenance, testing, implementation, and support of assigned database technologies and associated software products. Proactively monitor and troubleshoot database issues escalated by the business team and internal monitoring in a timely manner with strong skills to drive to root cause and remediation of issues. Understand database security topics including database users, roles, and privileges. Understanding of cloud concepts including database administration activities in cloud solutions a plus. Partners with technology teams and customers to understand business needs and can communicate solutions in business terms with mentoring. Intermediate to strong performance and tuning skills with the ability to identify, respond and resolve database performance issues; communicates database performance resolution to technical teams. Successfully follow change management, problem management and incident management processes and procedures. Strong written and verbal communication skills to promote Database Engineering in support of sound database structures, data governance, standards, and procedures to internal and external teams. Strong documentation skills to contribute to Database Engineering processes and procedures. Recommends and implements business and process improvements to facilitate optimal performance and/or efficiencies. Ability to proactively plan and coordinate larger technical efforts within the database team and with external technology teams. Ability to contribute to Mastercard best practices in planning, coordinating, implementing, and maintaining database solutions. Ability to train and mentor junior members of the team. Communicate, collaborate, and work effectively in a global environment. Ability to be on-call after hours and weekends. Education (preferred): Bachelor s Degree in Information systems or equivalent experience. **Desirable Knowledge/Experience** Experience in database replication technologies e.g. Oracle GoldenGate, a plus. Experience working on cloud-hosted services a plus. Database Technologies Include (not limited to): Oracle, Postgres, MongoDB. The ideal candidate should have experience in both RDBMS and NoSQL database technologies

The Senior Change Manager ensures that day to day the team functions effectively and we deliver a service of high quality that delights our users. Deep knowledge is required across the Change Management Practice, ServiceNow, PowerBI, OKRs, KPIs, AI/ML, Stakeholder Management, Risk, Audit, Compliance in order to act as our authority in this space. Comfortable with managing multiple stakeholders and competing demands, this role has a strong eye on improving what we do, with a focus on machine learning, deeper trending, industry standard metrics and AI so that the team is at the forefront of innovative solutions in a cost and time effective way. That said, you are also happy to roll up your sleeves and get involved in day to day activities if the need arises. About you You have a deep understanding Change both as a process and also from a workflow perspective in ServiceNow. Coupled with a solid understanding of risk, controls, audit and compliance and are comfortable and in control during audits. You are able to break down complex requirements and create dynamic solutions which automatically meet our standards, controls, has minimal manual touch points, empowers our customers to yield desired results. You know what good looks like for Change Management, and you re able to engage with teams and negotiate with senior stakeholders both within ESM and across Fidelity globally to get the desired outcomes.

Title Senior Analyst Programmer- Platform Engineering Department FIL India Technology - ISS Tech Location Gurgaon, India Level 3 We re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our ISS team and feel like you re part of something bigger. About your team Investment Management Technology provides systems development, implementation and support services for our global Investment Management division. We support Fund Managers, Research Analysts and Traders in all of our international locations, including London, Hong Kong, Ireland & Tokyo. About your role CRD delivery team needs highly motivated self-driven Analyst Programmer to provide Platform Support. The CRD platform consists of the Charles River product, CRD Integration Layer, PaaS and Kubernetes Services. CRD Platform is Fidelity s core trading platform, used by Portfolio Managers, Traders, Compliance and Post Trade. The core elements of the role are as follows: Platform Engineering - Primary objective of platform engineering is to focus on future planning and design of platform to maintain long term sustainability and supportability. Non-Production Incident management - Troubleshoot non-production issues and find root cause through analysis. Non-Production Support & Operations - Perform routine operational tasks such as critical batch monitoring, morning checks on application s readiness for business use, health check reports, maintenance etc Problem management & Change management - Identify and drive the changes required to bring stability on non-prod environments; Participate in Application releases, Infrastructure changes, Preventive maintenance activities like DR role swaps. About you Seasoned IT software delivery professional with an experience of 5+ years of relevant industry experience in supporting IT applications. Hands on experience on Unix scripting, Oracle & SQLServer, scheduling tools - Autosys and Control-M, IBM MQ, Kubernetes and Python. Understanding of DevOps concepts, Jenkins, Urban Deploy, JIRA and Power BI. Knowlege of Financial Domain (Investment Banking / Wealth Management) and understanding of Fixed Income and Equity Trading, Trade flow and Fund Management and FIX connectivity and infrastructure. Feel rewarded