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5.0 - 8.0 years

5 - 15 Lacs

bengaluru

Remote

Essential Functions: • Design, build, deploy and configure WFO platforms in multiple environments including global data centers, private hosted cloud and on premise locations • Consultative ability to extract business requirements from clients • Possess a strong command of WFO technologies, server components, desktop applications and telephony integrations. • Strong documentation skills • Develop and review best practice implementation processes • Self-directed and able to work independently to meet deadlines • Participate in on-call rotation Additional Specific Duties and Responsibilities • Communicate status of implementation projects to WFO Project Manager, Client Managers, management, an...

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

As a Principal Program Manager at Zapcom, your role will involve building and leading the PMO and Resource Management functions. You will be responsible for managing a team of Project Managers and Scrum Masters, ensuring enterprise-wide resource allocation, bench management, and workforce forecasting. Your strategic visibility into capacity planning and demand/supply alignment will be crucial in delivering successful projects. **Key Responsibilities:** - Lead and mentor a team of Project Managers and Scrum Masters across customer projects. - Establish and manage PMO processes including delivery reviews, escalation paths, and risk tracking. - Standardize delivery practices such as scope defin...

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be responsible for the following in this role: - Operating, monitoring, and triaging all aspects of production and non-production environments. - Automating deployment and orchestration of services into the cloud environment as well as other routine processes. - Working on multiple cloud environments like AWS and GCP. - Actively participating in capacity planning, scale testing, and disaster recovery exercises. - Interacting with and supporting partner teams, including Engineering, QA, and program management. - Troubleshooting customer concerns for ML Tuning and inference endpoints on Ray. - Designing and implementing RESTful/RPC API and services using Golang OR Python. - Implementi...

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5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Summary: The Client is looking for a Staff Capacity Planning Analyst who is passionate about the customer experience, who thinks/acts cross functionally, and who will contribute to major innovations in operations. The ideal candidate will possess both an optimization background that enables them to manage capacity planning, and a demonstrated ability to think broadly and strategically about impacts to Capacity Plans for new initiatives such as product and project roll-outs on a global basis. The successful candidate will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis, as well as working with stakeholders worldwide to operational...

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a Telemarketing Manager, your main responsibility will be to run and manage the telemarketing process efficiently. You will lead the team in generating leads for the assigned portfolio and ensure the team's performance is tracked, monitored, and improved. Collaborating with the Sales team will be crucial to ensure the timely conversion of leads. Additionally, you will work closely with the dialer team to maximize the utilization of data. Key Responsibilities: - Strategize and develop monthly execution plans based on sales targets for the North region. - Conduct capacity planning and headcount planning to meet process requirements. - Design and implement training programs fo...

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3.0 - 8.0 years

4 - 8 Lacs

gurugram

Work from Office

OT Planning (Based on Schedules/Service Levels): Develop and manage overtime (OT) plans by analyzing service level requirements and employee schedules. Daily Attendance Reporting: Generate and review daily attendance reports to track employee presence, absences, and punctuality. Headcount Mapping (Team, Team Leaders, and Managers): Create and maintain an organizational map of headcount, including team members, team leaders, and managers. Client Interactions: Engage with clients to understand their needs, provide updates, and address any concerns. Real-Time Monitoring of Operations and Call Flow: Continuously monitor operations and call flow in real-time to ensure efficient service delivery. ...

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10.0 - 17.0 years

8 - 11 Lacs

palwal

Work from Office

Role & responsibilities : Production Planning & Scheduling: Develop and maintain detailed production plans and schedules to meet customer requirements. Material Management: Coordinate with procurement and logistics teams to ensure the timely availability of raw materials and manage inventory levels. Production Monitoring & Optimization: Monitor production progress, identify bottlenecks, and implement corrective actions to improve efficiency and reduce costs. Cross-Functional Collaboration: Liaise with quality control, manufacturing, and other teams to resolve issues and ensure a smooth production flow. Data Analysis & Reporting: Analyze production and supply chain data, often using ERP syste...

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17.0 - 25.0 years

20 - 25 Lacs

hosur

Work from Office

Role & responsibilities Review customer demand forecasts and align facility requirements accordingly. Assess the efficiency and utilization of current equipment and infrastructure. Determine additional facility needs and prepare recommendations. Seek initial management approval for estimated budget and project timelines. Organize cross-functional team (CFT) discussions with all relevant stakeholders. Collect inputs from CFT members, evaluate alternatives, and shortlist the top three proposals for management review. Interact with potential suppliers to assess feasibility, cost, performance, and risk trade-offs. Request and review supplier quotations against preliminary specifications, resolve...

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3.0 - 7.0 years

6 - 10 Lacs

solan

Work from Office

Job Description JLL supports the Whole You, personally and professionally . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and per...

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3.0 - 7.0 years

6 - 10 Lacs

gurugram

Work from Office

Job Description JLL supports the Whole You, personally and professionally . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and per...

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8.0 - 13.0 years

4 - 8 Lacs

gurugram

Work from Office

remote typeOn-site locationsGurugram, HR time typeFull time posted onPosted 3 Days Ago job requisition idREQ418393 What this job involves: A resource manager is the one who helps project managers with planning and allocating resources for the business; determines an organizations demand for resources and ensures its capacity to meet staffing needs of all teams; assigns employees to tasks; and participates in the hiring process. Responsibilities of a resource manager come down to assigning the right resources to the right projects/roles at the right time to ensure successful delivery. Duties and Responsibilities: Understanding the demand from the operations team Aligning with the RMT strategi...

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4.0 - 8.0 years

5 - 6 Lacs

amreli

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

hyderabad

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 7.0 years

1 - 5 Lacs

bahadurgarh

Work from Office

As an Analyst, you will support Workforce Management (WFM) activities and WFM system maintenance. You will conduct data analysis, forecasting, and build and maintain capacity planning across JBS. Your responsibilities will also include maintaining and executing change requests for the workforce management platform, as well as collaborating with the technical product owner and vendors when necessary. This position reports to the Senior Director, overseeing the Workforce Management (WFM) program and Performance Coaching professionals. What your day-to-day will look like: Obtain and validate historical data for forecasting. Update and maintain capacity planners. Provide analysis for staffing ef...

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4.0 - 7.0 years

1 - 5 Lacs

gurugram

Work from Office

As an Analyst, you will support Workforce Management (WFM) activities and WFM system maintenance. You will conduct data analysis, forecasting, and build and maintain capacity planning across JBS. Your responsibilities will also include maintaining and executing change requests for the workforce management platform, as well as collaborating with the technical product owner and vendors when necessary. This position reports to the Senior Director, overseeing the Workforce Management (WFM) program and Performance Coaching professionals. What your day-to-day will look like: Obtain and validate historical data for forecasting. Update and maintain capacity planners. Provide analysis for staffing ef...

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4.0 - 8.0 years

5 - 6 Lacs

ranipet

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

mumbai

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

tirunelveli

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

lucknow

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

chennai

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

noida

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

chandigarh

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

ahmedabad

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

hubli

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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4.0 - 8.0 years

5 - 6 Lacs

belgaum

Work from Office

Coordinate with inventory, quality control & cross-functional teams to ensure timely production, resource allocation &quality standards Drive continuous process improvements, data analysis, and ensure compliance through proper documentation. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

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