3672 Capacity Planning Jobs - Page 12

As a skilled SLA and Availability Management Analyst at a leading global financial services firm in Pune, your role involves the following key responsibilities: - Ensure adherence to SLAs and KPIs for both internal and external customers. - Monitor and optimize IT services to achieve high availability and performance. - Define, implement, and continuously improve SLA and availability management processes. - Analyze service performance data to identify trends, bottlenecks, and improvement opportunities. - Generate comprehensive reports on service availability, performance, and SLA adherence. - Collaborate with incident management teams to minimize service disruptions and restore services prom...

Role Overview: As a Capacity Planning Analyst, you will be responsible for creating, maintaining, and updating capacity plans to support the operations of the company. Your key role will involve analyzing factors such as hiring timing, attrition, and shrinkage to ensure optimal staffing levels are maintained. You will collaborate with the operations team to plan vacations, training, and other events, as well as support the creation of an annual staffing budget forecast. Your insights and recommendations will be crucial in helping senior business leaders make evidence-based operational decisions. Key Responsibilities: - Create, maintain, and update capacity plans including timing of hiring an...

You will be leading a Global Workforce Management (WFM) and Contact Center Analytics team within the Customer Success organization at Bluevine. Your role will involve driving strategic planning, analytics, and technology implementation to optimize workforce efficiency, enhance customer experience, and achieve strong unit economics across multiple customer segments and products. You will be responsible for developing and maintaining a world-class capacity planning model to ensure a seamless customer experience while balancing cost efficiency. Additionally, you will lead the development of WFM analytics tooling and drive the development of advanced reporting and analytical tools to improve per...

As a Production Planning & Control Specialist at Raj Industries (Gypdrive - The Perfect Grip), located in Derabassi, Punjab, your role will involve managing and optimizing manufacturing schedules, material requirements, and production processes in a fast-paced industrial environment. Key Responsibilities: - Develop, implement, and monitor daily/monthly production plans - Ensure material availability to reduce downtime - Coordinate with stores, purchase, and shop floor teams - Maintain optimal inventory levels - Monitor KPI metrics related to efficiency, lead time, and wastage - Handle real-time adjustments in planning due to breakdowns or delays Qualifications Required: - Minimum 2 years of ...

As a Supply Planner at Vertiv, you will be responsible for supporting Customer Delivery by effectively scheduling and optimizing production capacity. Your role will involve closely coordinating with Demand, Engineering, Product Team, and Material functions. You will act as the Master Scheduler for the Line of Business (LOB) and focus on inventory control. **Key Responsibilities:** - Knowledge of ERP System & Material Planning, Capacity Planning - Understanding SIOP Planning, Supply Plan - Master Scheduling / Demand Forecasting - Interact with Sales / Manufacturing / Product Team to interpret their needs and requirements to understand demand - Understanding MRP and Material Planning process a...

As a Mainframe Storage Administrator at Viraaj HR Solutions, your role will involve managing mainframe storage systems to ensure optimal performance and availability. You will be responsible for implementing and monitoring data backup and recovery processes to safeguard critical information. Your tasks will also include optimizing storage solutions based on performance metrics and capacity needs, conducting routine performance tuning of storage systems, and developing technical documentation related to storage processes and configurations. Additionally, you will participate in disaster recovery planning and execution, collaborate with cross-functional teams to resolve storage-related issues,...

In this role as a Talent Planning & Ops Assoc Manager at Accenture, your key responsibilities will include: - Forecast, model, and analyze potential supply and demand imbalances - Develop affordable talent plans and recommend actions for future talent needs to enable effective and affordable supply/demand balancing decisions - Conduct analysis to develop insights-led recommendations on talent planning, supply and demand balancing, capacity balancing, and chargeability management - Inter-connect talent metrics and reports to draw logical inferences collaborating with Talent Futurists and HR Partner Leads - Anticipate and address skills shortages, excess capacity, and supply/demand imbalances ...

Role & responsibilities Optimum utilization of Resources. Improve Staffing Efficiency. Drives efficiencies & Operations performance Metrics Break Management & staffing accountability Monitor deviation in forecasted service levels to actual real time & recommend /take necessary steps to reduce the gap. Effective delivery of planned shrinkages. Providing unplanned shrinkages on a real time basis depending on the availability, without a loss to agreed. Service Levels at the close of day or as defined Reporting of necessary data & observations on a real time basis. Scheduled vs delivered hours. Preferred candidate profile Experience in CC environment / data will be an advantage. Recognizing like...

As a Technical Product Manager (TPM) in the Platform Engineering team, you will be responsible for defining, delivering, and scaling the internal data platform capabilities that power our product and analytics infrastructure. This includes ownership of core platform capabilities around data ingestion pipelines, scalable storage systems, archival and retention workflows, lifecycle policies, and export mechanisms. You will work closely with engineering, infrastructure, compliance, and consuming product teams to ensure that the platform is robust, scalable, cost-effective, and aligned with business needs. Key Deliverables 1. Product Ownership & Strategy Define the vision, roadmap, and KPIs for ...

Role Responsibilities: Creating new and innovative forecast and capacity models to plan for future demand, growth and channel shifts. Identification and implementation of new technology for planning, including the use, development or procurement of effective workforce management software (WFM) and or other in-house systems/Excel. Forecasting volumes calls/inventories and capacity planning to support the scheduling and optimizing of customer service representatives for a major call center with 100+ agents that handles 50000 calls per month. Analyzing historical performance data to identify trends (associate behavior, call volume, activities, etc.) Producing dashboards and presentations for se...

Job Description: Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, Reports to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India **Ideal candidates should have experience in** - US Healthcare - US Mortgage - US Insurance - US Process - International BPO Operation Non-voice process. Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the ...

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

Monitoring and Incident Response: Proactively monitor system performance and availability. Manage incidents and troubleshoot issues in real-time. Implement and improve incident management processes. Automation and Efficiency Develop and maintain automation scripts and tools to enhance operational efficiency. Automate repetitive tasks to reduce manual interventions. Ensure continuous integration and delivery (CI/CD) pipelines are robust and efficient. Performance and Capacity Management Conduct performance tuning, optimization, and capacity planning. Perform root cause analysis and post-mortem discussions for incidents. Implement solutions to improve system reliability and performance. Collab...

Design, implement, and manage high-performance, scalable, and reliable databases (RDBMS and NoSQL systems such as PostgreSQL, MySQL, ScyllaDB, Cassandra, BigQuery). Automate database deployments using CI/CD pipelines and Infrastructure-as-Code (IaC) tools (e.g., Terraform). Collaborate with cross-functional teams to understand data storage needs and optimize schema, queries, and indexes . Implement monitoring and alerting solutions to ensure database availability and performance (e.g., Prometheus, Grafana). Ensure data security and compliance by applying encryption, access controls, and auditing mechanisms. Participate in capacity planning, disaster recovery strategy, and backup solutions. P...

Brief Description: Supply Planner, Supporting Customer Delivery by effective scheduling & optimizing production capacity. Closely coordinating with Demand, Engineering, Product Team and Material functions. Master Scheduler for the LOB. Inventory control Responsibilities: Knowledge of ERP System & Material Planning, Capacity Planning Understanding SIOP Planning, Supply Plan. Master Scheduling / Demand Forecasting. Interact with Sales / Manufacturing / Product Team to interpret their needs and requirement to understand demand. Understanding MRP and Material Planning process and close interaction with Procurement/Buyer team Planning & Forecast of long lead material with the help of Sales, Engin...

1) Prod. Scheduling/Season Planning 2) Production planning 3) Pricing know in traded category 4) Annual & Seasonal Capacity Planning 5) SPD season & BD demand execution 6) NPD activities management with supplier & CFT 7) Order Monitoring & order fulfilment 8) Subsidy co-ordiantion with supplier. 9) Service support (Alignment of Technician, Spare) 10) Loading and dispatch monitoring 11) Billing Follow-ups with Sales 12) Ensure supplier timely payments 13) MIS release & consolidation 14) QA support alignment & actively participate in quality improvement 15) Vendor reconciliation 16) Vendor Bounded Stockyard Management 17) Nnegotiation on TODs / Vol. discount 18) QA improvement support

Lead the Vertical: Oversee the entire vertical to ensure smooth planning, execution, control, and dispatch Machine-Level Tracking: Prepare and maintain a detailed tracker for each machine to monitor progress closely against plan. Timely Escalations & Contingency Planning: Raise red flags proactively wherever delays or deviations are identified and develop contingency plans to bridge gaps between plan and actual. Material Availability & Movement: Ensure timely, stage-wise material availability in coordination with procurement, and drive systematic material movement from receipt stores to main stores to reduce cycle time. Shortage Management: Prepare and publish material shortage lists and tra...

Join our team! Were building a world where Identity belongs to you. The Team This role joins the Go-To-Market Technology group and plays a critical part in realizing our vision to support business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader Technology, Data & Intelligence organization in the mission to "Accelerate Oktas Scale and Growth". The Opportunity As a Manager in the Go-To-Market TechnologySupport Operations team, you will be responsible for leading a team of Business Application Administrators in overseeing Oktas Go-To-Market Technology, primarily Salesforce and integrated applications. You will manage the day-...

Role Title:WFM Analyst Location: Kolkata Immediate joinners Overview This role focuses on optimizing workforce planning, managing performance, and supporting operations within the utility or energy sector, using tools like Genesys and Salesforce. Required Candidate profile Key responsibilities include leading forecasting and scheduling activities, performing trend analysis, managing intraday performance, and monitoring outages.

Job Details: Skill: DB2/FLM Location: - PAN INDIA Notice Period: Immediate Joiners Employee type : C2H DB2 DBA with exp range 6-10 Years detail JD below: Daily management, maintenance, monitoring, tuning and support for DB2 v9.0 and V9.5 databases in UNIX environment (RHEL 5.0 to RHEL 7.2) and windows platforms. Perform database software installations including database creation, configuration and applying fix packs and migration of databases as per the Patch Applicability Matrix. Performing weekly offline backups and daily online backups to Disks/TSM and tapes using scripts and manual methods. Responsible for application SQL Query tuning, database parameter tuning, operating system tuning, ...