2513 Capacity Planning Jobs - Page 12

Job Description Education : Any Bachelors degree or higher. Experience : At least 6 years(s) of working experience WITH MIN 5+ years experience utilizing Contact Centre tools, metrics, models, and reporting to predict and ensure optimal performance across multiple contact channels and program groups. Roles & Responsibilities : Objective and responsibility. Build and maintain operational functions capacity plan. Headcount reconciliation - Coordinate the global use of the headcount forecasting system with a focus on data accuracy and key stakeholder understanding. Act as a point of contact. FTE Financial submission (which is done quarterly review on Cost). Manage capacity plan reviews with Ops...

Job Description Education: Any Graduate or Diploma. Experience: Minimum 5 years of relevant experience as a RTA. Roles & Responsibilities: Serve as a subject matter expert on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning. Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights. Perform statistical analyses and forecasting techniques and glean critical insights and trends. Design reports, scorecards, dashboards and ad hoc analysis that deliver workforce insights and KPIs. Present relevant data trends and analysis findings in clear, su...

Ansible Automation - DR.We are looking for a highly skilled Infrastructure SpecialistRed Hat DevOps to lead and support infrastructure automation initiatives using Ansible and other DevOps tools. This role will focus on automating enterprise Red Hat Enterprise Linux (RHEL) and Red Hat OpenShift (OCP) environments, integrating multiple tools with automation pipelines, and sequencing disaster recovery (DR) automation workflows using Ansible. You will play a key role in designing resilient, automated infrastructure solutions that support both operational excellence and business continuity. Develop and maintain Ansible automation scripts and playbooks for RHEL and OpenShift platforms. Experience...

Your Role As a WFM Lead, you will spearhead the Workforce Management function, driving strategic initiatives to ensure optimal staffing, scheduling, and resource planning across customer-facing operations. With a strong command of forecasting, performance analytics, and workforce strategy, you will play a pivotal role in enhancing service delivery, achieving operational targets, and supporting long-term business growth. This role requires a blend of strategic foresight and operational execution, along with the ability to collaborate across departments to align workforce plans with organizational goals. You will lead the adoption and optimization of advanced WFM technologies, ensure regulator...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every ...

Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Responsibilities Develop and maintain comprehensive capacity plans that align workload forecasts with staffing. Analyze historical run rates, efficiency assumptions, and shrinkage to model capacity needs across multiple lines of business. Ensure all product outlooks are understood and reflect expectation based on detailed knowledge of the product area, ensure that this is clearly articulated both verbally and in writing to all Stakeholders Conduct scenario modelling analysis to assess the ...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology an...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deli...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology an...

About The Role Job Summary : Ability to solve complex business problems and deliver client delight Strong analytical and writing skills to build viewpoints on industry trends Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic environment Basic knowledge of Control tables and its configuration leading to different analytics within OMP Roles & Responsibilities: As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Together, lets innovate, build competitive advantage, impr...

About The Role Skill required: Marketing Operations - Creative Design Designation: Creative Production Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 c...

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and ...

The Business Analyst is part of IIDPPT siglum located in India. He/she is responsible for the Web applications in the Aerostructure domain here in India. Success of this position will require strong international collaboration with global Airbus teams. The successful candidate will play a pivotal role in the evolution of the Application overall landscape for the group by leveraging new digital capabilities and to enable a step change for the coming years. We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We are looking for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change. Are ...

Material Procurement and Planning for Casting and Forging parts required in Vehicle and Aggregates viz. Engine, TM, Axle , Foundry. Use of IT tools -DBM /LTP/MRP. Supplier Capacity Planning wrt material requirement and timely escalations in case of gaps. Inventory Management. Change management - EN process. Cost Savings - Packaging / Material / Logistics. Coordination of Packaging Cost / Logistics Savings for the Department Preferred Industries Automotive Industry Education Qualification Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Production; Bachelor of Engineering in Automobile General Experience 3 - 5 years of relevant Work Experience Critica...

As a Performance Engineer, you will be responsible for validating and recommending performance optimizations in Boomi s computing infrastructure and software. You will work with our Product Development and Site Reliability Engineering teams on Performance monitoring, tuning and tooling. You will: Analyze Software Architecture (monolith and micro-service) and identify potential areas of performance, scalability and resiliency improvements Identify KPIs, perform trending and analysis, identify patterns and engineer remedial solutions for a high performant, fault tolerant and resilient platform and application stack. Design, automate and perform scalability and resiliency tests using various to...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Analyze call arrival patterns and identify key drivers impacting call volume and handle time variations based on historical trends. Generate regular reports and performance metrics related to forecasting accuracy, scheduling efficiency, and operational performance. Resource Occupancy rates and Productivity analysis. Workload and FTE calculations. Report and analyze the Daily, Weekly, and Monthly Contact Center Performance Reports to internal stakeholders. Strong attention to detail and problem-solving skills. Strong business ...

We are looking for a highly capable, self-motivated and independent Infrastructure Technology Lead based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you ve been waiting for. Our team supports technology which are available both on-premises and on Cloud. Overseeing daily technical operations Analyzing project briefs, requirements and deliverables Liaising with the engineering team for project completion Communicating with the clients to ascertain their needs Checking and updating systems and software on a regular basis Understanding project requirements and developing detailed structure Very strong understanding of current infrast...

The Oracle Database team supports all OCI software engineering teams. Every new OCI service and every new OCI region increases the number of databases we re responsible for. These scaling challenges demand deep Oracle Database Administration skills and bold leveraging of Oracle technologies and engineering. As a member of this team, database availability, performance, and customer satisfaction will be your top objectives. Database Administrators / Engineers will spend a significant amount of their time doing operational and reactive work related to maintaining our production databases When not working on operational issues, the Database Administrator/Engineer is working on engineering tasks ...

Job Overview This position a leading position is in a fast-paced business environment for B2B customer support team & Trade SCM, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department. You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues. And under SCM Product availability has to be assured from different vendors/TE Intraco locations from EMIA & USA. This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvem...

Design, build, and deploy production-grade forecasting models Develop end-to-end machine learning pipelines for data ingestion, feature engineering, model training, and deployment Build probabilistic models to quantify forecast uncertainty Write clean, modular, object-oriented code following best practices Implement MLOps best practices including model versioning, monitoring, and CI/CD Work with distributed training frameworks for scalable model development Collaborate with cross-functional teams (engineering, product, strategy) to align solutions with business needs Work with cloud-based environments (e.g., Databricks, AWS, GCP) for large-scale data processing Essential Skills & Qualificati...

Design, build, and maintain scalable CI/CD pipelines using GitHub Actions and other industry-standard tools. Manage and optimize Linux/Windows environments in both development and production. Architect and deploy cloud solutions AWS experience preferred. Create and manage Docker containers in production environments. Drive efficient deployment strategies for microservices architecture. Implement observability and monitoring using tools like OpenTelemetry, Datadog, RUM, and APM. Ensure cloud security best practices are embedded in infrastructure and pipelines. Preferred Experience Working with Databricks and ETL pipelines Proficient in Python Exposure to NoSQL databases

About the Role: Grade Level (for internal use): 09 The Team Diverse and responsible team working on multiple applications and providing application support in two shifts. Ready to accept challenge on multiple technologies and eager for any new challenges. Responsibilities Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Create sustainable systems and services through automation. Balance feature development speed and reliability with we...

The role focuses on improving the availability, latency, performance, efficiency, and capacity planning of entire services and ecosystems, with ownership of critical projects and services As a leader within the team and a recognized subject matter expert by other teams, the individual will improve operational tooling, practices, deployment processes, and support hiring and mentoring efforts They will collaborate closely across teams, own improvements on KPIs and SLOs, and drive down sources of operational pain The role involves driving operational maturity across the directors organization and managing technology migrations for major components Additionally, responsibilities include organizi...