4718 Capacity Planning Jobs - Page 9

Develop and implement workforce management strategies to optimize staffing levels and schedules•Analyze workforce data and trends to forecast staffing needs and adjust schedules•Create and maintain detailed schedules Required Candidate profile Monitor real-time workforce performance•Prepare regular reports on workforce metrics, performance indicators, and compliance with schedules call@9716551077 share cv at mamta@emsol.co.in

Role & responsibilities Forecasting and Analysis Develop and maintain accurate forecasting models to predict workload, staffing needs, and resource requirements. Analyze historical data, trends, and business drivers to create actionable insights for workforce planning. Provide recommendations to improve forecasting accuracy and operational efficiency. Workforce Planning Collaborate with stakeholders to design and implement workforce strategies that align with business goals. Monitor and adjust staffing plans based on real-time data and changing business needs. Ensure optimal utilization of resources to meet service level agreements (SLAs) and performance targets. Reporting & Metrics Generate...

Analyzes contact center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocation Conducts call pattern forecasting and schedule planning activities to help meet business unit objectives May recommend operational improvements Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet business unit goals and objectives Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a partic...

Urgent! Hiring in Genpact in Logistics Operations role Permanent role Location: Pune Work Mode: Work from Office Shift Timings-12 PM to 10 PM (UK) OR 5:30 PM to 3:30 AM (US) (candidates has to be open with both shift timings) 5 Days working only 2 fixed weekly off Senior Associate/SME Demand Forecasting role within our Supply Chain function, and your background stood out. This role focuses on end-to-end demand forecasting , working closely with Sales, Marketing, Finance, and Supply Chain teams to improve forecast accuracy and support S&OP / business planning . You would be involved in refining statistical and predictive models , analyzing demand drivers, and delivering insights through autom...

Be part of an iconic story TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985 Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the ...

Real Time Analyst / RTA - Work Force Management EXP IN TO RTA MANDATE 5 Days Working 24*7 Shift Location - Gurgaon Must Have Min. 2 Year Experience in Work Force Management / WFM Must be Graduate Any Tool - Iex / Avaya/Gensys Salary: - 7.5LPA - 8LPA Required Candidate profile Excellent Communication Required Must have 1 year experience as a RTA - WFM Immediate Joiners Preffered Interested in Joining? Call HR Ankita : +91 8840819455 Email: Ankita@hiresquad.in Please share this opportunity with friends who are actively looking for jobs

Job Title: Site Head / Head of Site Operations Location: Mumbai, India Industry: Life Sciences / Pharmaceutical Services / CRO Reporting to: Regional / APAC Leadership Job Overview A global life sciences services organisation is seeking an experienced Site Head to lead end-to-end operations of its Mumbai site. This individual will be fully accountable for operational excellence, regulatory compliance, financial performance, people leadership, and strategic growth of the site. The successful candidate will act as the primary site leader and key point of contact for regional and global stakeholders, ensuring alignment with corporate objectives while maintaining high standards of quality, safet...

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Specialist Workforce Management Real Time working onsite OR in Ahmedabad, India, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Have a passion to solve work puzzles in real time Are you looking for an opportunity to experience something new each day In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients needs. You'll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and mak...

Razorpay is one of India's leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision to simplify payments for Indian businesses we've since grown into a fintech powerhouse driving India's digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we've been engineering a fintech ecosystem that's redefining how money moves across Asia and we're just getting started. Today, that ecosy...

Role: WORKFORCE MANAGEMENT ASSOCIATE / REAL-TIME ANALYST Experience: 2-4 Yrs Salary: 5.5LPA Location: Bengaluru Shift: Night shift(USA+9:30PM to 6:30AM) Interview Mode: Virtual Regards, Prabhakaran Banu 9025860361 prabhakaran@jobseeks4u.com Required Candidate profile Operations center scheduling experience preferred. Strong quantitative and technical aptitude. Detail oriented -high emphasis on quality/quantity balance. Good communication skill.

Role Purpose The purpose of the role is ensure all incoming non-voice (email) queues for all clients/accounts are responded to and resolved within the Average Speed of Answer (ASA) and per contract, through effective inventory management, capacity planning, skilling and reporting. Ensure process excellence through effective inventory management, capacity planning & skilling 1.Inventory Management Access the client tool and pull out daily queue inventory for the particular day Manually segregate queues as per skill, department, region and assign the same to agents trained on the particular skill Ensure appropriate resource planning/mapping for all queues as per skill Manually assign queues du...

As an Associate Director in our Cyber Team, you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Technical skills o Good understanding on Identity Governance and Administration concepts and Business scenarios. Both On-premises, Cloud version of IGA (e.g. SailPoint IIQ, ISC or Saviynt) OR o Good understanding on Access Management, Customer Identity & Access Management concepts and Business scenarios. Both On-premises, Cloud IDaaS (e.g. OKTA/Auth0 or Ping One or Entra ID) o Hands-on Architecture Design, Infrastructure sizing, Capacity planning, Define BOM (non-prod, prod) for green field implementation. o Hands-on Sy...

We are seeking a highly skilled Storage & Backup Subject Matter Expert (SME) with deep expertise in on-premise data center environments. The candi will be responsible for designing, implementing, and managing enterprise storage and backup infrastructures, ensuring high availability, scalability, data protection, and disaster recovery readiness. This role requires strong hands-on knowledge of SAN/NAS storage, backup platforms, replication technologies, and data lifecycle management. Desired Qualifications Key Responsibilities: Storage Architecture & Operations Design and manage enterprise-grade storage solutions (SAN, NAS, DAS, Object Storage). Oversee storage provisioning, performance optimi...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do Adaptable and flexibleAbility to perform under pressureWritten and verbal communicationAbility to meet deadlinesAbility to work well in a team What are we looking for Microsoft ExcelMicrosoft PowerPoint Roles and Responsibilities: Workforce AnalyticsWorkforce Experience Analytics Qualification Any Graduation

Greetings, This is Manasa Jampala from Cerebra Consulting Inc; we are hiring for below Full-time position. Please send your latest resume at Manasa.jampala@cerebra-consulting.com or call me directly at +91 8143307905 Role: Cloud Storage Engineer (Netapp) Tech Stack: Azure and Google Cloud Location: Chennai Exp: 6- 8 years Immediate Joiners ONLY Qualifications University-level degree or equivalent experience in Computer Science or related field with 10+ years of experience, including 8+ years in storage engineering and 3+ years in cloud storage. Demonstrable expertise in cloud storage platforms: Azure Blob/Files, GCP Cloud Storage, and hybrid storage architectures (SAN/NAS). Experience with e...

Job Description Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a profe...

About This Role As Xoxoday scales globally, predictability and execution discipline become as important as growth. We re looking for a senior operator to build and run a revenue engine that is data-driven, scalable, and resilient. The VP of Revenue Operations & Sales GTM sits at the center of how we plan, execute, and measure revenue. This role connects strategy with systems, data with decisions, and GTM ambition with operational reality. You will own revenue operations end-to-end across Sales, Marketing, Partnerships, and Customer Success and work closely with leadership to drive consistent global growth. This is a high-impact role for someone who enjoys building structure, enabling teams, ...

JOB DETAILS: Streamline core day to day operations in RCM processes in the US Healthcare domain Formulate & implement strategic plans for new technologies & tools to support sustained profitable growth of the account Well versed in executing cost saving measures and modifications to achieve substantial reduction and work within the given budget/cost Understand & implement Lean Six Sigma methodologies of quality and complying with the norms of regulatory authorities Prioritize work and deploy staff as required to ensure customer deliverables are met in regards to on-time delivery of service and quality of work Manage, train & develops a work environment that promotes high motivation and custo...

Join our team as the expert you are now and create your future. Position Summary : As a SME/Process Specialist, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collecti...

Required Skills Qualifications: Proficiency in Core Java technology Hands-on experience with Kubernetes and container orchestration. Strong understanding of CI/CD pipelines and tools (GitLab CI/CD, Jenkins). Familiarity with monitoring tools, Batch processing Excellent problem-solving and communication skills. Ability to work in on-call rotations and respond to incidents effectively. Key Responsibilities: System Reliability Availability :Design and maintain fault-tolerant architectures using redundancy, load balancing, and failover mechanisms.Monitor system health using observability tools and respond to incidents to minimize downtime. Incident Management : Implement automated alerting and r...

The Role: A Lead DevOps Engineer is liable for automating all the manual tasks for developing and deploying code and data to implement continuous deployment and continuous integration frameworks. They are also held responsible for maintaining high availability of production and non-production work environments. Roles and Responsibilities: Designing and implementing highly efficient solutions on Pubic Cloud (Amazon Web Services) for security, resilience, performance, networking, availability, and Blue-green deployments in the context of business applications. Security Hardening of cloud infrastructure application/web server against known/unknown vulnerabilities. Assess business needs and requ...

Are you curious, excited by experimentation and always looking for a better way of doing things Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners If so, we would love to hear from you! We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe, to drive financial crime analytics, systems and workforce planning. We are looking for a Mumbai based candidate to leverage our Office First stra...

Relevant experience in Elastic Stack (Elastic Search, Logstash, Kibana, Filebeat, Ingest Pipeline)- Strong experience in installing and configuring ELK Strong experience in Design, build, deploy, maintain, and enhance ELK platform- Strong experience in using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log stash and Log Beats- Good experience in using or creating plugins for ELK like authentication and authorization plugins- Troubleshoot and resolve complex issues related to data ingestion, storage, search, and visualization within the ELK stack - Good experience in enhancing Open-source ELK for custom capabilities- Experience in integrating ELK with enterprise tools and A...

Role Overview We are looking for an experienced Database Administrator (DBA) to support our internal development and operations teams on a contractual basis. The role will focus on advanced database administration tasks and L3-level support , including troubleshooting complex production issues, performance tuning, maintenance activities, and providing expert guidance to the DB development team. The ideal candidate should be hands-on, dependable, and comfortable working in production environments while collaborating closely with engineering and DevOps teams. Key Responsibilities Provide L3 database support for production and business-critical issues. Perform advanced DBA activities including:...

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practition...