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Senior Manager - Metrics, Analytics & Reporting

Senior Manager - Metrics, Analytics & Reporting

Oliver Wyman

10 - 15 years

11 - 16 Lacs

noida

Posted:13 hours ago| Platform:

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Skills Required

analytics reporting performance management analytical research agile data quality ms office data mining business intelligence stakeholder management capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company: Mercer

Description:

We are seeking a talented individual to join our Global Metrics Reporting and Analytics team at Mercer. This role will be based out of Mumbai / Pune / Gurgaon / Noida,.This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager - Metrics, Analytics and Reporting

This role will play a pivotal role in driving data-driven decision-making across the organization. This position is responsible for developing and enhancing reporting processes, providing actionable insights, and ensuring highest standards of data quality and governance.

We will count on you to:

Provide solutions to reporting requirements and translate data into insights
Support the development of management intelligence dashboards in agile environment
Collaborate with business users to understand reporting needs and translate them into effective data solutions
Design, develop, automate reports and dashboards to provide timely and actionable insights to stakeholders
Capture all process related updates and exceptions. Share report on timely basis
Conduct in-depth analysis of large and complex data sets to identify trends, patterns, and anomalies
Utilize statistical techniques and data pipelines to ensure data accuracy and consistency
Contribute to the development and maintenance of data governance policies and procedures
Implement data quality standards and procedures to ensure data accuracy and integrity
Excellent skills in creating attractive dashboards using Excel, Power Point, etc.
Documentation of processes and test results.Standardsand procedures.
SPOC for any process related updates and queries
Capacity Planning: drive, develop and maintain Capacity Planning models along with sharing regular insights with leaders

What you need to have:

Bachelors or Masters degree in business administration, mathematics, engineering or economics from accredited university or equivalent experience
10+ years of experience in analytics, reporting, business intelligence and performance management
Knowledge of Insurance, Pension and Career domain is an asset
Strong analytical, research and problem-solving skills, attention to details. Strong foundationof research including clarity on business with ability to translate data into meaningful insights
Good interpretation and decision-making skills
Strong command on MS office applications (Word, PowerPoint)
Advanced knowledge of MS Excel (must)
Exposure to BI tools such as Qlik Sense/ Power BI and Tableau
Excellent communication skills, both verbal and written
Advanced Logical, Data Analytical Data Mining skills
Experience with BackOffice Planning and exposure to Contact Centre operations
Knowledge of customer relationship management practices
Problem-solving attitude
Strong stakeholder management skills with an aptitude for fostering positive relationships

What makes you stand out

Ability to think in terms of business frameworks and connect the dots to arrive at insights
Excellent communication and interpersonal skills with ability to collaborate across teams
Strong analytical, research and problem-solving skills, attention to details
Ability to work independently and how you creatively approach complex requirements

Why join our team:

Your contributions will impact strategic decision-making and business performance.
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Employee friendly policies / Health care and insurance for you and your dependants
Healthy Work life balance

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Oliver Wyman

Management Consulting

New York

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Senior Manager - Metrics, Analytics & Reporting