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5.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview We are seeking a data savvy Global Web Analytics Specialist with experience working in Google Analytics (UA and GA4) and Looker Studio. The focus of this role is to support the Web Analytics team by creating visual dashboards with Google Looker Studio, analyzing performance and impact of changes to the websites, and determine areas of improvement in the website s user experience. This person will work with the Sr. Global Web Analytics Manager to support the analytics team with analyzing, reporting, and dashboards. How youll make an impact Utilize Google Analytics data to build standardized and custom Looker Studio reports and dashboards Actively review reports to look for data anomalies and perform further analysis if needed Conduct performance reports to validate changes to the website will provide value to the business and monitor performance of changes once implemented to determine positive or negative impact About you Bachelors degree and 5+ years of relevant Website Analytics experience required. 5+years of experience in web analytics, in a B2B environment Experience with web analytics tools such as Google Analytics Experience analyzing data, building reports, and providing recommendations to various marketing teams Understanding the digital customer journey, key areas of engagement, and how data can inform improvement Experience using Google Looker Studio Self-starter able to operate with minimal guidance Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","
Posted 2 days ago
4.0 - 7.0 years
11 - 16 Lacs
Gurugram
Work from Office
The Global Product Operations Support team is looking for a Specialist, Product Operations responsible for various aspects of Cardholder Services products, which, customer implementation, billing processes, analytics, reporting etc This role is crucial in ensuring the efficient and compliant delivery of our services to our customers. The team develops the processes and uses technology to execute MasterCard s Cardholder Services Products and is constantly looking to improve all aspects of the program to become best in class. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this role, the successful candidate will provide operational support throughout the Cardholder Services program life cycle. This includes: Maintain and monitor customer billing profiles and processes, ensuring smooth operations and resolving discrepancies. Generate reports for internal and external stakeholders. Support the implementation and coordination of benefit and insurance programs, collaborating with relevant teams. Identify opportunities to improve operational efficiency and contribute to process improvements. Assist in creating, updating, and maintaining internal procedures and documentation. Identify and report potential risks or issues. Participate in small to medium cross-functional projects, supporting team initiatives. Assist in training new team members as needed. All About You Languages: Proficient in English (verbal and written) Experience in MS-Excel (advanced) Self-starter and quick learner with ability to work independently Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks Willingness to dive deep and learn about our technology, system structure, and rules Strong analytical, data and problem-solving skills Team player with an impeccable attention to detail and the ability to multi-task
Posted 4 days ago
7.0 - 11.0 years
4 - 7 Lacs
Mumbai
Work from Office
Skill required: Delivery - Signal Tag Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIEnterprise tag management platform used to manage website advertising and analytics tags. Configure, Implement and update tags and libraries using JavaScript in IT development cycle, debug and understand which tags are firing on a website and why. What are we looking for Web Analytics Tag Implementation Google Tag Manager (GTM) Implementation Google Analytics Tag implementation Strong expertise of GA4 Experience in building Looker/Data Studio Dashboards or Tableau Dashboards Experience with Tag Auditing and Testing Strong JavaScript Skills Data Layer Understanding GTM/Google Analytics Certification preferred Ability to meet deadlines Adaptable and flexible Ability to work well in a team Ability to handle disputes Commitment to quality Roles and Responsibilities: Expert in Digital Analytics Implementation working with international client for 6-8 years Understanding functional and technical requirements Extensive experience working with Analytics Tags implementation using Google Tag Manager Extensive experience working with Google Analytics 4 along with GTM Excellent JS skills required for Analytics implementation Develop custom solutions using JavaScript with within the Tag Management System for tracking user behavior and send the data to web analytics tools for building further analytics reporting capabilities Experience with Data visualization tools like Looker /Data Studio or Tableau dashboard Exposure in digital marketing, campaign analytics and web reporting Manage expectations in Data Extraction from any analytics tool & reporting delivery and implementation efforts. Understanding of Website Data Layer and mapping of website data layer with GTM Tags Excellent written and oral communication skills to build relationship with the client keeping the geographical and cultural difference in mind. Strong analytical and problem-solving skills. Ability to understand the business context and apply analytical concepts to provide business solutions Willingness to continuously learn and upgrade skills Ability to work both independently and in a team-oriented environment Interest in working in digital marketing and passion for analytics Hands-on experience working on 3rd party tracking implementations using tag manager templates Nice to have Experience on GA/GTM APIs and building automation tools for analytics reporting & Implementation will be an added advantage Qualification Any Graduation
Posted 4 days ago
2.0 - 6.0 years
9 - 14 Lacs
Gurugram
Work from Office
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Operations Overview The Global Product Operations Support team is looking for a Specialist, Product Operations responsible for various aspects of Cardholder Services products, which, customer implementation, billing processes, analytics, reporting etc. This role is crucial in ensuring the efficient and compliant delivery of our services to our customers. The team develops the processes and uses technology to execute MasterCard s Cardholder Services Products and is constantly looking to improve all aspects of the program to become best in class. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Are you able to strategically manage complex projects while serving internal and external stakeholders? Do you excel in a fast paced and dynamic environment? Role In this role, the successful candidate will provide operational support throughout the Cardholder Services program life cycle. This includes: Maintain and monitor customer billing profiles and processes, ensuring smooth operations and resolving discrepancies. Generate reports for internal and external stakeholders. Support the implementation and coordination of benefit and insurance programs, collaborating with relevant teams. Identify opportunities to improve operational efficiency and contribute to process improvements. Assist in creating, updating, and maintaining internal procedures and documentation. Identify and report potential risks or issues. Participate in small to medium cross-functional projects, supporting team initiatives. Assist in training new team members as needed. All About You Languages: Proficient in English (verbal and written) Experience in MS-Excel (advanced) Self-starter and quick learner with ability to work independently Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks Willingness to dive deep and learn about our technology, system structure, and rules Strong analytical, data and problem-solving skills Team player with an impeccable attention to detail and the ability to multi-task Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
Posted 4 days ago
3.0 - 6.0 years
6 - 10 Lacs
Noida
Work from Office
1: The main responsibility is to track and co-ordinate Client employee benefits insurance policy renewals and broking implementations across the different client locations Manage the timeliness and quality of Client deliverables - before, during and after renewal or implementation Work with the consultants to develop reporting and presentations for Client meetings based on client requirements Perform quality checks (by more experienced colleagues) Lead Implementation and Onboarding processes Data entry and high level analysis - assist the Consulting team in gathering, organizing, validating, entering and analyzing data using GBM Analytics (Mercer proprietary software) for the various clients Provide high level data analysis including sanity check for employee headcount movement, related premium change by line of coverage, etc. Liaise with local brokers on renewal strategy if needed, to ensure the Rules of the Road are followed Manage ad-hoc client requests including problem-solving on administrative and operations issues - source the details from System Admin Team and local brokers, when needed Route enquiries to the correct point of contact and provide timely follow up and responses for the Clients Liaising with local brokers to gather information not captured by GBM Analytics including the nature of local discussions impacting the insurance placement or plan design strategy Provide reporting from GBM Analytics or excel for clients as required. Maintain relationship with MCG team and ensure client expectations are met. *Note that this role will work with the GBM/Consulting team, System Admin Team, local brokers and in some cases regional (RBM) teams and might have direct Client contact in the future. 70% 2 : GBMA and Mercer Gold+ Platform Management Support for System Admin Team. Complete assigned tasks in GBM Analytics and data entry as required into that tool. This includes initiating renewals in the application and following up with local brokers to ensure they complete their GBM Analytics tasks in an accurate and timely manner Update relevant Insurance financial and plan design data on MG+ based on policy documents and reports supplied by local broking teams. Clarify information with local brokers when necessary and ensure broker peer review is obtained. 20% 3 : Assistance with overall GBM intellectual capital (projects). To include assistance building a qualitative assessment of insurers, hot topics by country, and other items as needed. 10%
Posted 5 days ago
1.0 - 6.0 years
15 - 17 Lacs
Bengaluru
Work from Office
AOP team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. 1) Translate business problems into analytical requirements and define expected output 2) Create analytical approach to solve the problem inline with stakeholder expectation 3) Be the domain expert and have knowledge of data availability from various sources. 4) Execute solution with scalable development practices in scripting, data extraction and data visualization 5) Triangulate data from multiple sources to ensure data fidelity 6) Responsible for deep-dive analysis on key metrics 7) Manage top notch communication with stakeholders and team members with include project progress, blockers etc. A day in the life 1) Solve analyses with well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis 3) Derive recommendations from analysis 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Communicate analytical insights effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. 1+ years of tax, finance or a related analytical field experience 2+ years of complex Excel VBA macros writing experience Bachelors degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL Experience working with Tableau Experience using very large datasets
Posted 5 days ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Business Analyst/ Data Analyst(Media). Experience: 3-5 Years.
Posted 5 days ago
5.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Google BigQuery.
Posted 6 days ago
1.0 - 3.0 years
2 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a detail-oriented and reliable Back Office Associate to support daily administrative operations and data management. The ideal candidate will play a key role in maintaining company databases, ensuring data accuracy, and supporting various internal teams with back-end documentation and coordination. Key Responsibilities: Enter information from source documents into Excel or database systems within time limits Compile, verify accuracy, and sort information based on priorities for report preparation Review data for errors or deficiencies, correct discrepancies, and follow up as needed Organize and maintain accurate digital and physical records Generate and store completed reports in designated folders and perform backup operations Maintain strict confidentiality of all company data and documents Respond promptly to internal queries and retrieve data as requested Ensure compliance with data integrity and security policies Manage phone calls and internal correspondence when required Support team members and assist with other administrative duties as assigned Requirements & Skills: Strong organizational skills with attention to detail Ability to stay focused on tasks and work under pressure Good math skills and ability to analyze reports and spreadsheets Excellent written and verbal communication skills Proficiency in Microsoft Office (especially Excel and Word) Familiarity with back-office software tools (e.g., ERP systems) Understanding of office procedures and record-keeping best practices Analytical thinking and problem-solving skills Ability to handle sensitive and confidential information Preferred Qualifications: Prior experience in a data entry, back-office, or administrative support role Bachelors degree or equivalent diploma in Business Administration, Commerce, or related field
Posted 6 days ago
1.0 - 3.0 years
1 - 2 Lacs
Coimbatore
Work from Office
We are hiring MIS Executive for Coimbatore location. Duties and responsibilities Month wise Process loss analysis collects reports from all regional accounts and consolidate the reports. Month wise unit wise FG & RM Moisture Analysis collect reports from all QC managers & Plant Heads consolidate the reports. Month wise value chain Analysis collect report from all BU Accounts manager and detail analysis of Head wise expense. CO relates with Power units and Pellet mill Avg outputs. Weekly goal setting reports collecting and analysis section wise Scrap & Power unit Analysis. Down Time Analysis daily basis collects report plant wise and consolidate. Key Spare Life analysis unit wise month wise. Monitor quality complaints for commercial feed sales. ERP Engineering Tool Development. Interested candidates, forward your resume to vibisha@sugunafoods.com l 7397771565
Posted 1 week ago
4.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ? Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
4.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
Coimbatore
Work from Office
About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk, and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests, and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role As the Sr. Specialist - Customer Community at Responsive, you will be responsible for building and maintaining a vibrant, engaged customer community on our Higher Logic Vanilla platform. This role is central to Responsives long-term vision for Digital Customer Success. You will work cross-functionally with Digital Customer Success Program Managers, the Pooled CSM Team, Product, Marketing, Lifecycle Marketing, and Academy teams to shape a best-in-class community experience that delivers customer value, drives product adoption, and encourages peer-to-peer learning. Reporting to the Manager of Customer Success - Digital, you will serve as the Community s primary voice and operational lead ensuring Responsive s customers feel informed, supported, and connected. Essential Responsibilities Own all day-to-day operations of the Responsive Community platform (Higher Logic Vanilla), including content planning, event scheduling, category structure, roles, badges, permissions, and admin settings. Moderate and engage in community discussions to promote participation, maintain a positive tone, and ensure high-quality conversation. Collaborate with CSM SMEs, Digital Program Managers, and other stakeholders to amplify and curate the most helpful content, events, and discussions. Coordinate with Marketing and Academy teams to ensure community content aligns with product launches, lifecycle campaigns, certifications, and educational initiatives. Develop and execute strategies to increase membership, participation, and engagement across customer segments. Create newsletters, polls, badges, member spotlights, giveaways, and campaigns to strengthen user participation and loyalty. Analyze and report on community metrics and member trends; use insights to improve content strategy, engagement planning, and platform structure. Partner with Product, Professional Services, and Support to identify high-impact areas for content creation that help reduce ticket volume, improve onboarding, and encourage adoption. Maintain moderation workflows to ensure quick response to questions, re-routing posts as needed to Support, CSMs, or the broader community. Lead customer feedback loops and share key themes back to the Product and CS teams to influence roadmap and success programming. What Else Youll Be Doing Collaborate closely with the Digital CS Program Managers to support full-lifecycle engagement, and incorporate Community into their digital programs. Partner with CSM SMEs and Customer Marketing to drive customer storytelling and thought leadership through community contributions. Identify opportunities for content or campaign crossover between the community and broader GTM-org strategy. Education Bachelor s degree in computer science / information technology or a similar field Experience 5-8+ years of experience in community management, customer marketing, digital customer success, or similar role in a B2B SaaS environment. Experience with Higher Logic Vanilla or comparable community platform (administration, analytics, engagement strategy). Track record of building and managing online communities, driving participation, and delivering member value. Familiarity working cross-functionally with CS, Marketing, Product, and Education teams. Experience visually and verbally demonstrating performance metrics, complex ideas, workflows, and reporting. Experience working with RFXs or with Proposal Management Teams is a plus. Experience working remotely with international teams, demonstrating effective collaboration across time zones and cultures. Knowledge, Ability & Skills: Excellent written communication skills, with an ability to shape tone and brand voice. Creative thinker with experience designing community content, campaigns, and event experiences. Proficiency in community analytics, reporting tools, and member segmentation. Highly organized and detail-oriented, with ability to manage multiple initiatives and community needs at once. Data- and insights-driven, with a passion for learning what customers want and delivering it at scale. Enthusiastic collaborator with the ability to influence and coordinate across functions. Comfortable taking initiative, working independently, and owning outcomes end to end. Excellent personal time management skills with the ability to multitask and execute on competing priorities within a fast-paced startup environment. Research-oriented mindset with the ability to explore, test, and iterate quickly.
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
2025 graduate can also apply Good communication required Analyzes financial status by collecting, monitoring, and studying data; recommending actions Maintains database by entering, verifying, and backing up data. Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 1 week ago
4.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
1. MAIN TASKS AND RESPONSIBILITIES Capturing, analyzing and monthly data of the progress of different business models and overall impact assessment. Tracking the growth and contribution of various projects to the overall business, generation of consolidated reports, and intensive analysis for key stakeholders. Maintaining cordial relationship with team members and ensure collation of data, translating and simplifying the data. Prepare excel reports based on data and shared with respective managers Adapting to changes, and conduct need-based research & analysis. Present data in monthly reports to management. Support for formulation of project proposals, through feasibility analysis and secondary research. Secondary research pertaining to new developments & Government initiatives. Regular updating of both External and Internal communication material. 2. REPORTING/COLLABORATIONS Reports to 2.5 NVG India Head. Works closely with other team members of 2.5 NVG India, Essilor India and 2.5 NVG Central. 3. KEY PERFOMANCE INDICATORS (KPIs) Alignment with 2.5 Mission and milestones Achievement of predefined monthly reporting and analysis, and expeditious processing of dynamic requirements pertaining to new initiatives. Insights into key concern areas and ensuring quality of External/ Internal communications. Relationship Management with Key Stake holder of 2.5 NVG/Essilor. 4. EDUCATION AND EXPERIENCE Min Graduate. Post Graduate preferred. Work ex About 4 to 5 yrs. Previously handled roles involving excel/ data/ analytical skills. Specialization- good in Power point presentation and Microsoft Excel. Ability to work under pressure and deliver results as per defined timelines. Self motivated and a go-getter.
Posted 1 week ago
5.0 - 10.0 years
6 - 12 Lacs
Hyderabad
Work from Office
We are seeking an experienced Performance Marketing Manager to join our dynamic team. The ideal candidate will have a strong background in the Retail, E-commerce, or product-based industry, and possess a proven track record in managing large-scale advertising budgets and multiple brand accounts. This role will require deep expertise in Google Ads, Meta Ads, and a thorough understanding of all metrics, attribution models, and analytics. Key Responsibilities: Campaign Management: Plan, execute, and optimize paid marketing campaigns across Google Ads, Meta Ads (Facebook, Instagram), and other digital advertising platforms to drive traffic, engagement, and conversions. Budget Management: Manage and optimize annual advertising budgets of INR 4-5 crore, ensuring maximum ROI across all campaigns. Analytics & Reporting: Analyze performance data to extract insights, make data-driven decisions, and provide actionable recommendations. Ensure accurate tracking and attribution of all digital marketing activities. Multi-Brand Management: Handle multiple ad accounts and campaigns for various brands, ensuring alignment with overall marketing objectives and strategies. Cross-Functional Coordination: Collaborate effectively with cross-functional teams including creative, content, product, and sales teams to ensure campaigns are aligned with brand messaging and objectives. Optimization & Scaling: Continuously test, measure, and optimize campaigns to improve key performance metrics such as CPA, ROAS, CTR, and conversion rates. Market Trends & Best Practices: Stay updated on the latest digital marketing trends, tools, and technologies to keep our strategies ahead of the curve. Qualifications: 5+ years of experience in performance marketing, specifically within Retail, E-commerce, or product-based industries. Knowledge of programmatic advertising is required. Proven expertise in managing large advertising budgets (4-5 crore annually) and achieving targeted ROAS. Hands-on experience with Google Ads, Meta Ads, and in-depth knowledge of key metrics, attribution models, and advanced analytics. Experience in managing multiple brands and advertising accounts simultaneously. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication and project management skills to coordinate with cross-functional teams. Certification in Google Ads or Facebook Blueprint is a plus. A Master's degree in MBA, Marketing, Business, or a related field is a plus. Experience in marketing for offline stores is an advantage.
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Mumbai
Work from Office
Role & responsibilities Marketing Operations & Strategy: Manage day-to-day marketing operations and assist the Business Head in planning and executing in-house marketing and sales campaigns. Social Media Management: to enhance brand awareness and drive organic lead generation. Performance Marketing Support: Assist the Performance Marketing Manager by contributing to creative strategy, ad creative development, and compelling ad copy for platforms like Facebook Ads and Google Ads. Brand & Centre Management: Oversee brand marketing efforts and ensure consistent centre branding across all national locations. Lead Generation & Nurturing: Develop and execute robust lead generation strategies through WhatsApp and email marketing, focusing on repeat sales and nurturing leads through comprehensive marketing funnels (WhatsApp, email, SMS). Online Reputation Management (ORM): Proactively manage the brand's online reputation, promptly de-escalating any issues. Collaborations & Liaison: Handle end-to-end brand collaborations, including those with founder Anjali Mukerjee. Vendor & Budget Management: Source and liaison with vendors, and meticulously report on marketing budget utilization. Cross-functional Coordination: Liaise effectively with heads of departments and manage leads efficiently using ERP, LMS, and MIS systems. New Vertical & Project Launches: Support the marketing and branding initiatives for new vertical launches (Health Total Glam) and manage special projects such as webinars, local brand awareness events, franchise launches, and centre rebranding. Preferred candidate profile Good experience in a marketing role with a strong understanding of full-funnel marketing. Demonstrated expertise in digital marketing, including SEO, SEM, social media management, and performance marketing fundamentals. Strong leadership skills with experience heading creative, content, and social media teams. Proficiency in developing marketing collateral, including design, video editing, and compelling copywriting. Familiarity with online reputation management (ORM) best practices. Excellent communication, organizational, and project management skills. A proactive attitude with the ability to manage multiple priorities in a fast-paced environment.
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
Responsibilities: * Collaborate with cross-functional teams on projects * Analyze data, create reports * Assist with operational tasks * Maintain records & documentation * Adapt to changing priorities Health insurance
Posted 1 week ago
3.0 - 5.0 years
4 - 7 Lacs
Jaipur
Work from Office
Key Responsibilities: Develop, implement, and manage social media strategies across platforms like Instagram, Facebook, LinkedIn, Twitter/X, YouTube, and TikTok Create engaging content (graphics, copy, video, stories, reels) tailored to each platform Manage content calendars and post scheduling Monitor social media accounts daily, respond to comments/messages, and foster community engagement Collaborate with design, content, and marketing teams for integrated campaigns Track KPIs and analyze performance metrics using tools like Meta Insights, Google Analytics, etc. Optimize content based on trends, insights, and audience behavior Run and manage paid ad campaigns on social platforms Collaborate with influencers or content creators for promotions Handle brand reputation, including crisis communication on social channels Requirements: Proven experience as a Social Media Manager or similar role Deep understanding of platform algorithms, engagement tactics, and content trends Strong writing and editing skills (English and/or local language) Basic design and video editing skills (Canva, Adobe Suite, or similar) Experience with social media tools (Buffer, Hootsuite, Later, Meta Business Suite) Analytical mindset with experience in reporting and performance tracking Excellent time management and communication skills Creativethinking and attention to detail
Posted 1 week ago
15.0 - 20.0 years
20 - 25 Lacs
Mumbai
Work from Office
Lead the creation of Dashboards, KPI Reports, and Scorecards for various business functions. Monitor (KPIs) and develop automated tools. to identify trends, patterns, and opportunities for business improvement. Work closely with Sr. Leadership team. Required Candidate profile Candidate with relevant experience in Business Analyst role and related areas. Having an experience in Qliksense, Qlikview, Automated tools.
Posted 1 week ago
4.0 - 8.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Responsibilities: * Develop & execute social media campaigns * Manage digital ad spend on Meta Ads * Analyze performance with analytics tools * Report results through analytics reporting * Optimize campaign strategy & planning
Posted 2 weeks ago
2.0 - 3.0 years
6 - 8 Lacs
Gurugram
Work from Office
Position Overview We are looking for a dynamic and creative Social Media Strategist to lead and execute our digital marketing efforts. The ideal candidate will play a pivotal role in increasing brand awareness, driving online engagement, and supporting marketing goals through content creation, campaign management, and platform strategy. This role also involves coordinating with external agencies and working cross-functionally with internal teams to ensure alignment with professional and regulatory standards. Key Responsibilities 1. Digital Marketing Strategy Development & Execution Collaborate with senior team members to develop digital marketing strategies aligned with overall business objectives. Plan and execute marketing campaigns to drive brand awareness, user engagement, and lead generation. Work with internal teams to manage and optimize digital marketing budgets for maximum ROI. 2. Social Media Marketing Manage company social media accounts including Facebook, Instagram, LinkedIn, and Twitter. Develop and curate engaging content: posts, videos, stories, and graphics. Use tools like Canva or coordinate with designers/agencies for content production. Engage with the online community, respond to comments/messages, and grow followers. Monitor, analyze, and report on social media performance and recommend improvements. Coordinate with external agencies handling social media management and content creation. 3. Email Marketing Design and execute email campaigns (newsletters, product updates, promotions). Segment email lists and personalize content to improve open and conversion rates. Track performance and continuously optimize email communication strategies. Required Qualifications & Skills Bachelor's degree in Marketing, Business, Communications, or a related field (preferred). Proven experience in digital marketing or a similar role. Strong written and verbal communication skills. Creative thinker with excellent attention to detail. Experience with tools like: Meta Business Suite Mailchimp Canva Google Analytics Buffer or Hootsuite Familiarity with CMS platforms (preferred). Proficiency in Microsoft Office and Google Suite. Strong organizational and multitasking abilities. Positive attitude and a strong team player with a diligent work ethic.
Posted 2 weeks ago
10.0 - 15.0 years
10 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
This role manages data analytics reporting related to EU Pay Transparency mandate. Being at the heart of this very strategic high impact mandate, the role holder gets an opportunity to experience pay data (hence practices) across various EU countries at Oracle, and then synthesize it to meet country specific analytical reporting requirements. Key Responsibilities Data audits, spotting outliers / potential data flaws and collaborating with functional teams for finetuning data Where needed, building structures from scattered data sources, and seeing patterns trends through large volume data Understanding of mathematical modelling scenario simulations. Familiarity with various forecasting techniques, viz. multivariate regression related statistical concepts During it s course, role will require business consulting, data advisory, thought leadership, green-field thinking Firming up data reporting templates for EU mandate, in partnership with external vendors With strong execution focus, driving timely regulatory reportings, tuned to local country formats and definitions Core skills Proven ability to analyse large, complex datasets. Prior experience with pay equity modelling / compensation analysis Ability to comprehend legal requirements, hands-on experience with compliance reporting Understanding of job architecture, pay bands, and compensation frameworks and various pay elements High level of accuracy in handling data and ensuring data quality Education Background and Experience Ideal candidate shall possess minimum 10 years of experience in the field of compensation management, data analytics reporting; with graduation in engineering or statistical domains Project management, experience with transformation projects, comp framework design Data audits, spotting outliers / potential data flaws and collaborating with functional teams for finetuning data Where needed, building structures from scattered data sources, and seeing patterns trends through large volume data Understanding of mathematical modelling scenario simulations. Familiarity with various forecasting techniques, viz. multivariate regression related statistical concepts During it s course, role will require business consulting, data advisory, thought leadership, green-field thinking Firming up data reporting templates for EU mandate, in partnership with external vendors With strong execution focus, driving timely regulatory reportings, tuned to local country formats and definitions
Posted 2 weeks ago
4.0 - 9.0 years
32 - 37 Lacs
Pune
Work from Office
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Job Overview We are looking for a Program Manager to lead key initiatives in SSP integrations, DMP operations, and measurement solutions within our programmatic and data team. You will manage multiple projects, ensuring timely execution and seamless ad-tech integrations. Join a global mass media leader driving advertising for a major streaming platform , with multiple new market launches ahead. Key Responsibilities Lead SSP integrations, DMP operations, and measurement solutions . Manage timelines, scope, and execution of multiple ad-tech projects. Oversee technical integrations for ad servers, SSPs, and third-party measurement tools . Collaborate with internal teams and external partners for successful implementations. Ensure smooth audience segmentation, data activation, and analytics reporting. Qualifications 4+ years in program/project management in advertising or digital media. Experience in programmatic advertising, SSP/DSP integrations, and data platforms (DMPs, CDPs) . Strong problem-solving, communication, and project management skills. Proficiency in project management tools (Asana, JIRA, Trello) . Preferred: Experience in OTT/streaming advertising . Agile/Scrum certifications. Knowledge of GDPR, CCPA, and data privacy regulations . This is an exciting opportunity to shape the future of digital advertising in a high-growth environment. Apply now! How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. ","industry":"All Others",
Posted 2 weeks ago
0.0 - 1.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Skill required: Trust & Safety - Anti-Money Laundering (AML) Designation: Business Advisory New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills.We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Understand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering and compliance programs, including know-your-customer (KYC) rules. What are we looking for Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
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