Senior Manager - Metrics, Analytics & Reporting

Oliver Wyman

3 - 5 years

10 - 14 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

data analysis business objects french business analysis agile data quality visio qlikview monitoring sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensure that incoming BAU reporting is handled effectively, promptly (in line with SLA s) and accurately so that the needs of internal and external customers are consistently met and exceeded.
Perform data analysis utilizing knowledge of insurance and data handling to deliver BAU reports and Ad Hoc queries.
Responsible for resolving issues that arise during report generation and work closely with the development team on these issues as necessary.
Provide support to the Reporting Operations Service Desk team for Reporting Incidents and Requests for Information.
Manage ADO tickets end to end and provide status updates / raise potential blockers during daily stand up.
Process onboarding of new reports (i.e. handover) and implement clear and concise Standard Operating Procedures (SOP s).
Manage reporting incident communications for BAU reports (i.e. Reporting Incident Updates) by providing necessary details to Service Desk for distribution.

What You Need to Have:

Technical Skills

3 - 5 years working as a reporting analyst (or supporting role) in an agile environment with globally distributed teams.
Knowledge of data visualization tools (preferably Qlik Sense and PowerBI) to manage online reports.
Knowledge of Business Objects platform.
Ability to problem solve reporting issues as they arise.
Ability to perform data analysis for ad-hoc reporting queries.
Knowledge of agile methodologies, in particular Kanban.
Good understanding of MS Office Suite: Word, Excel, Visio, PowerPoint and Outlook

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